# Deputy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Deputy Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more. Source: https://www.capterra.com/p/167811/Deputy --- # Deputy Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Deputy ## What is Deputy? Deputy is a leading workforce management platform that simplifies scheduling and time tracking. Build smart schedules in minutes, track hours with GPS or facial recognition, manage time off, and get tools that help support labor law compliance. Timesheets sync seamlessly to payroll, and Deputy connects with 300+ POS and payroll systems. Manage your team anywhere with our free mobile apps. Start your free trial today. ## What is Deputy used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Time Clock](https://www.capterra.com/time-clock-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 772 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 3% Pros & cons Intuitive and adaptable interface Efficient staff scheduling tools Frequent glitches and slowdowns Complicated breaks and leave handling Starting price $9 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Attendance Tracking / 2026 - Employee Scheduling / 2026 - Human Resources / 2026 - Scheduling / 2026 - Time Clock / 2026 - Onboarding / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Deputy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.deputy.com&name=Deputy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Deputy 4.6 (772) VS. [4.6 (5,213)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $9 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (751) Ease Of Use 4.7 (5,213) Value For Money 4.5 (650) Value For Money 4.5 (4,973) Customer Service 4.5 (681) Customer Service 4.6 (4,988) ## Deputy alternatives [4.5 (1,292)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (2,994)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (15,371)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/) ## FAQs about Deputy Overview ### What problems does Deputy solve? Deputy solves manual rostering, timesheet data entry, payroll bottlenecks, shift-change confusion, leave conflicts, and poor visibility into staff availability, attendance, and site coverage. Managers in hospitality, retail, construction, warehouses, and multi-site operations use it to assign qualified staff, notify teams instantly, track hours accurately, and reduce scheduling errors. Answer based on 306 reviews Overview ### Which roles and teams benefit most from Deputy? Deputy is most used by business owners, executives, and operations managers who need to control labor costs, oversee staffing, and keep daily operations running smoothly. Office, store, practice, and venue managers rely on it for scheduling, timesheets, shift coverage, and attendance, while finance staff support payroll accuracy and compliance. Answer based on 700 reviews Overview ### What company size and industries is Deputy built for? Deputy serves small businesses across service industries, with 85% of reviewers from small companies and retail leading at 13%. It is also used in hospitality at 11% and food and beverages at 6%, aligning with its catalog focus on hospitality, hotel, retail, healthcare, construction, teaching, childcare, security, and service businesses. Answer based on 772 reviews Features and Usability ### What are the key features of Deputy? Deputy includes core workforce management features like employee scheduling, shift management, clock in/out, time tracking, and payroll integration. Differentiating features include shift swapping, mobile access, geofencing, and team communication through notifications and news feed updates. Reviewers most often highlight scheduling visibility, timesheet approvals, and leave requests. Answer based on 263 reviews Pricing ### How much does it cost and what fees or limitations are included? Deputy starts at $5/user/month for the Lite plan, with Core at 6.5 and Pro at 9, plus optional HR and Analytics+ add-ons. A free trial is available. Reviewers often call it fair, low-cost, and easy for small teams, though some say per-user pricing can add up and certain features feel limited. Answer based on 78 reviews Integrations ### Which third-party tools and platforms does Deputy integrate with? Deputy integrates with Xero, Buildxact, ServiceM8, NetSuite, Gusto, ADP Workforce Now, RUN Powered by ADP, and MYOB Business. It supports over 50 integrations overall, spanning accounting and payroll, HR, scheduling, POS, and workplace tools such as Google Calendar, Shopify, Clover, and Lightspeed. Answer based on 66 reviews Getting Started and Support ### How easy is it to onboard and train a team on Deputy? Deputy is generally quick to onboard for managers and frontline staff, with many reviewers describing an easy setup and manageable learning curve. Training is available through in-person sessions, live online training, webinars, videos, and documentation. Nontechnical employees usually adapt quickly, while admins and teams handling complex setup may need more time and support. Answer based on 29 reviews Getting Started and Support ### What customer support options does Deputy offer, and how do users rate the experience? Deputy offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as quick, helpful, and easy to reach through the app or web app, especially during setup. Some report delays, generic replies, billing friction, and uneven handling of technical or integration problems. Answer based on 145 reviews ## Who uses Deputy? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 117 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 117 reviews Administrative 31% Administrative 31% Health & Medical 7% Finance & Accounting 7% Customer Services & Support 7% Others 47% Top industries Based on 117 reviews Retail 38% Hospitality 17% Hospital & Health Care 15% Health, Wellness and Fitness 15% Other 15% ## Pros and Cons Intuitive and adaptable interface 98% positive reviews out of 81 Most reviewers describe user interface as straightforward, visually appealing, and simple for staff at all levels to learn. Frequent glitches and slowdowns 68% negative reviews out of 47 Some users say bugs and issues, including app crashes, slowness, and inconsistent performance, disrupt their workflow and efficiency. Desi R Financial Broker, 201 - 500 employees. "when some people dont respond and or the app may just simply need to be updated for bugs" Efficient staff scheduling tools 93% positive reviews out of 44 Most reviewers find rostering features make shift planning, updates, and communication much faster and less stressful. Aidan C Cellar Door Manager, 2 - 10 employees. "Deputy has helped with simplifying rostering, award interpretation, communicating business essential info to staff, payroll, and recording staff details." Complicated breaks and leave handling 69% negative reviews out of 32 Some reviewers report breaks and leave management is confusing, with editing errors and automatic break entries causing frustration. Sue B CEO, 51 - 200 employees. "Errors in the software that are ignored - and then they start quoting the terms and conditions to me when I kick up about it" Streamlined time management 97% positive reviews out of 31 Most reviewers indicate time saving as a major benefit, reducing manual work and simplifying daily administrative tasks. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.5 (131) 67.94% of 131 reviewers that rated this feature as important or highly important You benefit from accessing schedules, clocking in/out, and managing shifts on the go. Some users say mobile access is convenient, user-friendly, and essential for remote updates, though a few mention limited functionality on non-iOS devices. Timesheet Management 4.5 (117) 69.23% of 117 reviewers that rated this feature as important or highly important It gives you reliable tools to track, edit, and approve timesheets, ensuring payroll accuracy. Users think the automatic shift logging, easy approval process, and export options save time, reduce errors, and help monitor labor costs efficiently. Employee Scheduling 4.6 (110) 77.27% of 110 reviewers that rated this feature as important or highly important With this capability, you can quickly create, copy, and adjust schedules for multiple teams and locations. Some reviewers find it easy to manage recurring shifts, handle last-minute changes, and track who is on shift, which streamlines payroll and workforce planning. Online Time Clock 4.5 (78) 65.38% of 78 reviewers that rated this feature as important or highly important This aspect lets you and your team clock in and out online from any device. Reviewers indicate it’s easy to use, eliminates lines at physical clocks, and accurately records start and end times, though some mention minor issues with photo verification. Calendar Management 4.6 (73) 61.64% of 73 reviewers that rated this feature as important or highly important Deputy offers a clear calendar view so you can track shifts, holidays, and black-out dates. Reviewers appreciate being able to organize meetings, manage time-off requests, and see upcoming workdays, making it easier to coordinate and avoid scheduling conflicts. Payroll Management 4.2 (67) 49.25% of 67 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Deputy 135 features Manage and track employee attendance Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Assign issues and tasks based on availability or required skills Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatically create schedules based on business needs or employee availability and qualifications Automate recording of time to reduce human error Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Facial or other physical recognition to confirm identity Manage and track employee breaks Create budgets based on historical data and future projections Deputy offers a clear calendar view so you can track shifts, holidays, and black-out dates. Reviewers appreciate being able to organize meetings, manage time-off requests, and see upcoming workdays, making it easier to coordinate and avoid scheduling conflicts. Synchronize with other calendars to view mutual availability and schedules Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Track employees' arrival and departure timings for payroll purposes Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Manage budgets, track and optimize spending and align capacity to workload demand Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Specify or track the date/time a project, task, etc., is due for completion Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Centralized storage for employee data, records, and performance metrics With this capability, you can quickly create, copy, and adjust schedules for multiple teams and locations. Some reviewers find it easy to manage recurring shifts, handle last-minute changes, and track who is on shift, which streamlines payroll and workforce planning. Track and measure time worked for employees Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Track employee time off under the family and medical leave act (FMLA) Form predictions based on past and present data/trends Virtual perimeter for a real-world geographic area Establish measurable goals and objectives and track their progress over a specific period of time Automatically find mutually available meeting time slots across multiple calendars Automates core HR functions such as talent management, employee evaluation and learning management Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Report on the allocation and distribution of labor costs across projects Predict labor requirements based on past and present data/trends Manage the attendance, schedule, and payroll of the labor workforce Create and manage leave policies including multiple policies per department, branch, shift, region, etc. Manage and track employee attendance Ability to chat online in real time Identify the physical location of an individual, asset, device, etc. Communicate using messages within the system Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. You benefit from accessing schedules, clocking in/out, and managing shifts on the go. Some users say mobile access is convenient, user-friendly, and essential for remote updates, though a few mention limited functionality on non-iOS devices. Notifications via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Track employee and task times without internet connection Track and organize on-call shifts Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track and organize online shifts This aspect lets you and your team clock in and out online from any device. Reviewers indicate it’s easy to use, eliminates lines at physical clocks, and accurately records start and end times, though some mention minor issues with photo verification. Track employee and task times using internet connection Manage and track customer orders for goods, investments, or any other purchases Create orientation programs for new employees or students Manage and record overtime hours for hourly employees Facilitates integration with multiple third-party payroll systems Manage employee salary processes, data, taxes, and records administration efficiently Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and organize physician schedules and pertinent information Accept and process customer payments for products or services using hardware and software Predict future data based on historical data sets Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Assign available resources to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Allocate and manage resources, such as employees, equipment, facilities, and other assets Set & manage permission levels based on user roles and restrict access to only authorized individuals Assign and distribute work schedules to individual employees or teams within an organization Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Track and manage sick leave time Track employee skills, competencies, training & qualifications Send messages via SMS Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Edit task information and all related elements Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) It gives you reliable tools to track, edit, and approve timesheets, ensuring payroll accuracy. Users think the automatic shift logging, easy approval process, and export options save time, reduce errors, and help monitor labor costs efficiently. A digital list of items that need to be completed Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs Graphical representation of data or processes Track and manage waitstaff information and schedules Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (709) 4.4 Based on 709 reviews ## Pricing Value for money 4.5 (650) Free Trial [View pricing plan details](https://www.capterra.com/p/167811/Deputy/pricing/) Pro $9.00 Per User,Per Month It includes: - Advanced Scheduling - Custom Access Levels - Advanced Timesheets - Location hierarchies - Pay Centers - Single Sign-On (SSO) - Sandbox environment - 24/7 Live Chat - Biometrics Time Clocking - Advanced Labor Law Compliance - Micro-scheduling - Auto-scheduling - Demand Forecasting - Labor Optimization - Wage and Labor Budgets - Messaging & News Feed - Shift Swap & Find Replacement - Leave & Availability Management - Payroll & HR integrations Core $6.50 Per User,Per Month It includes: - Timesheets - Time Clocking - Shift Swap & Find Replacement - Leave & Availability Management - Reporting - Messaging & News Feed - Payroll & HR integrations - Timesheet Auto Approval - Biometrics Time Clocking - Micro-scheduling - Auto-scheduling - Demand Forecasting - Labor Optimization - Wage and Labor Budgets - Advanced Scheduling - Advanced Labor Law Compliance Lite $5.00 Per User,Per Month It includes: - Basic Scheduling - Basic Timesheets - Basic Time Clocking - Labor Law Compliance - Shift Swap & Find Replacement - Leave & Availability Management - Basic Reporting - Messaging & News Feed - Payroll & HR integrations Deputy HR Add-On $2.00 Per User,Per Month It includes: - Career Hub - Paperless Onboarding - Secure Document Management - Staff Feedback Surveys - Staff Reports - Job Advertising - Applicant Management Analytics + Add-On $1.50 Per User,Per Month It includes: - Build new reports from scratch - Tailor existing reports to your needs - Access an additional set of audit reports - Time saving automation and scheduling features Value for money 4.5 (650) 4.5 Based on 650 reviews ## Integrations [ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Box](https://www.capterra.com/p/148766/Box/)[ Rippling](https://www.capterra.com/p/172127/Rippling/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (681) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (681) 4.5 Based on 681 reviews ## User reviews Overall rating 4.6 Based on 772 reviews Filter by rating 5(562) 4(154) 3(36) 2(5) 1(15) Mentioned topic Sorted by most recent MD Max D. Night Audit Hospitality ### "Good value and secure, but payrooll accuracy needs improvement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 Overall, Deputy is a useful workforce management tool that improves scheduling efficiency and team organization. It provides good value for money and security when everything runs smoothly and offers a secure environment for managing employee information. However, improving accuracy in time tracking and making payroll calculations clearer would significantly enhance trust and reliability in the sytem. Pros Deputy is very user-friendly and makes scheduling and time tracking straightforward. The mobile app is convenient for clocking in and out, and schedules are clearly displayed, which helps reduce confusion. I also appreciate how it centralizes shift management , making communication between staff and management more efficient. From a value-for-money perpective, it offers solid features for managing teams and reducing manual scheduling work. Cons The main downside is occasional inaccuracies in time tracking and total hour calcutions. The pay and payment process could be more transparent, especially when reviewing total hours before payroll is finalized. Additionally, customer support response times could be improved, and some features feel restricted depending on user access levels. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Radha S. Legal Assistant Legal Services ### "A Strong App for Shift and Time Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 My overall experience with Deputy was good. The app offers strong functionality for scheduling, timekeeping, and staff management. While there was a learning curve at first, it performed well once set up and in regular use. Pros I liked how user‑friendly the Deputy app is. It made scheduling, clock‑ins, and team communication easy to manage, and the real‑time updates were especially helpful. Cons At times, the app could feel a bit complex for simple tasks, and some features required extra steps. It took a bit of time to fully get comfortable with all the functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Portia A. Nurse Hospital & Health Care ### "Easy and helpful scheduling tool for everyday use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 8, 2026 My experience with Deputy has been positive. It has made managing shifts and staying updated much easier. It’s a helpful tool for both staff and managers, even though there are small areas that could be improved. Pros Deputy makes scheduling very easy and organised. It’s simple to use, and I like how I can see my shifts clearly and get updates quickly. It also helps with communication between staff and management, which makes work smoother. Cons Sometimes the app can be a bit slow or glitchy, especially when trying to load shifts. Also, some features are not very clear at first and take time to understand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YM Yasmin M. Administrative Assistant Retail ### "Reliable and User-Friendly Scheduling Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 6, 2026 Overall, my experience with Deputy has been very positive. The platform provides a comprehensive and efficient solution for managing schedules, tracking employee hours, and maintaining clear communication within a team. Its user-friendly design reduces the learning curve and allows both managers and employees to navigate the system with ease. Despite some minor technical limitations, Deputy consistently delivers on its core functionalities and contributes to a more organized and productive workflow. It is a dependable tool that supports effective workforce management in a professional setting. Pros Deputy is really easy to use and saves a lot of time. I especially like the mobile app and how simple it is to manage schedules and shifts. I liked how user-friendly and intuitive Deputy is. It makes scheduling shifts, tracking hours, and managing team availability really simple. The ability for employees to swap shifts and communicate within the app also improves team coordination Cons At times, certain features aren’t very intuitive, especially for new users. It can take some time to fully understand all the tools and settings. I wish there was a different view for monthly schedules as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Charly R. OPS Manager Hospitality ### "Deputy , a must to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 4, 2026 I will certainly give a 9.5/10 to deputy , not just a big fan of the last update for timesheet approvals Pros Ib been using Deputy since years , its convenient and efficient , might not be the cheapest in the market but certainly the best Cons The user platform is really quick to get the hang of , you can transform everything to excel spreadsheet too which fits how we run our businesses Alternatives considered [Tanda](https://www.capterra.com/p/143817/Tanda/) Reasons for choosing Deputy iv used deputy before the rep came to see me Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User HR Manager Retail ### "Good product. Needs better support. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 February 25, 2026 Average. Needs to improve sales team and support by a mile. They got potential but losing because of their crappy CS. Pros It is easy to sue once set up. Setup takes a while and their sales or support is very lackluster and the CS is very slow. Cons Slow CS and they are not very knowledgeable. I end up setting up from other users. It is very hard to get answers. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Just time management. Other stuff stayed with adp Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mel P. Customer Service Entertainment ### "Easy and Simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 It was overall very positive! It's one of the best, if not the best tool I've used of its kind so far. Pros It was very easy to use and the user interface was simple for the user to figure things out their own. Offering and swapping shifts were a breeze. Cons I honestly can't think of anything negative about it since I last used it. Maybe it could add a dark mode. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Caitlin X. Cluster Manager Retail ### "User friendly for everyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 29, 2026 I used it as a retail manager for over 2 years and was always thankful it existed. Support was helpful on the few occasions I needed it. Pros It's so easy to use on both a manager and employee POV. It's so user friendly! I love that you can assign shifts, remove shifts, swap and edit shifts easily. You can also very easily time track employees, which makes payroll much easier. Cons The mobile app vs desktop experience is a bit different, and I found notifications hard to manage sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tomoya K. Sales Representative Apparel & Fashion ### "Deputy is a convenient and useful." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 27, 2025 I love the deputy platform. As an employee it is very convenient to know your schedule and clocking in and out of work. Pros I like how easy it is to use and understand the deputy platform. I used deputy with previous companies which i have worked for. Cons It takes a little while to learn the capabilities of the deputy platform. Features such as requesting a day off from your company will take navigating for a few days. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rocco S. Operations Manager Hospitality ### "Good schedule and staff app. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 24, 2025 Very good. We have fully understood the Hr side and the onboarding as well as th uploading of personal documents. Schedule and rota writing is very smart. Pros Scheduling and onboarding is very good. We also started to use the insights and sales forecast which proves to be a very useful tool. Cons Payroll reports don’t show what I need. It would be good to develop timesheet reports. I am currently calculating manually the split between holiday hours and worked hours. Switched from [Opsyte](https://www.capterra.com/p/231521/Opsyte/) Opsyte was awful and lacked of mostly all basic functions we needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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