--- title: "Intella Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Intella Software - reviews, pricing plans, popular comparisons to other Electronic Discovery products and more." source_url: "https://www.capterra.com/p/167824/Vound-Software/" page_type: "product" language: "en" --- # Intella Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Intella ## What is Intella? Do 80% more work in 20% of the time for a simple, one-time price. Intella is a leading forensic search, e-discovery and early case assessment software. Our digital investigation software is used by over 1,500 organizations worldwide including the Big 4, Fortune 500 enterprises and Big Box Retailers. Our innovative approach to forensic search minimizes the need for experts and significantly cuts the time and costs normally need to carry out digital investigations, audit requests, and eDdiscovery. ## What is Intella used for? [Electronic Discovery](https://www.capterra.com/electronic-discovery-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Intella?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vound-software.com/&name=Intella) ## Intella Overview Updated August 2026 AI summary Intella supports businesses of all sizes seeking electronic discovery solutions with tools for document storage, classification, keyword search, and metadata extraction. Its dashboard, commenting, and topic clustering features facilitate review workflows, while compliance management and API access address regulated environments and integration needs. Intella is available via cloud, web, and Windows deployment, fitting varied organizational requirements. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Intella 4.7 (6) VS. [4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (6) Ease Of Use 4.2 (87) Value For Money 4.6 (5) Value For Money 4.3 (62) Customer Service 3.6 (5) Customer Service 4.5 (74) ## Intella alternatives [4.6 (269)](https://www.capterra.com/p/142299/Logikcull/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Everlaw](https://www.capterra.com/p/137171/Everlaw/) [4.9 (87)](https://www.capterra.com/p/137171/Everlaw/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137171/Everlaw/) Highest Rated [GoldFynch](https://www.capterra.com/p/219762/GoldFynch/) [5.0 (10)](https://www.capterra.com/p/219762/GoldFynch/#reviews) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219762/GoldFynch/) [Lexbe eDiscovery Platform](https://www.capterra.com/p/73529/Lexbe-eDiscovery-Platform/) [4.6 (60)](https://www.capterra.com/p/73529/Lexbe-eDiscovery-Platform/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/73529/Lexbe-eDiscovery-Platform/) [View all alternatives](https://www.capterra.com/p/167824/Vound-Software/alternatives/) ## FAQs about Intella Overview ### What company size and specific industries is Intella built for? Intella is designed for large enterprises and legal organizations that need eDiscovery, information governance, digital forensic, and legal investigation tools. It is built for enterprise teams and law firms or other legal users handling investigations, evidence review, and data management in formal legal and compliance settings. Features and Usability ### What are the key features of Intella? Intella offers API access and a dashboard for managing document analysis, plus comment management and document storage. Its core search and analysis features include keyword search, full text extraction, metadata extraction, document classification, compliance management, and topic clustering for organizing content. Getting Started and Support ### What training and onboarding options does Intella offer? Intella provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided setup, webinars offer scheduled instruction, documentation serves as written reference, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Intella offer? Intella provides 24/7 live rep support and chat. Users can contact support at any time through these channels for help with setup, troubleshooting, or account questions. No reviewer feedback on support quality is available here, so no claims can be made about response speed or helpfulness. ## Features AI summary Based on 168 Electronic Discovery reviews Capterra reviewers highlight these as the features buyers care about most when choosing electronic discovery software: - **Keyword Search** (**67%** of reviewers rated this feature as critical) - **Search/Filter** (**76%**) - **Full Text Search** (**74%**) Intella supports **Keyword Search**, but it does not include **Search/Filter** or **Full Text Search**. Instead, it offers **Metadata Extraction** (**53%**), which gives teams another way to sort and review case data based on file attributes and document details. This can help businesses organize large volumes of electronically stored information more efficiently, allowing teams to find relevant evidence faster during investigations and legal review. Keyword Search 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Identify specific keywords in documents Metadata Extraction 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Retrieval of embedded metadata that is present within a file Commenting/Notes 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view Document Classification 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Assign categories, labels, tags, or attributes to documents for organization, search and storage Document Storage 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Full Text Extraction 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Pull information from scanning entire documents Intella 10 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Storage: Store and organize documents in a centralized system - Full Text Extraction: Pull information from scanning entire documents - Keyword Search: Identify specific keywords in documents - Metadata Extraction: Retrieval of embedded metadata that is present within a file - Topic Clustering: Identify topics to prioritize document research --- Get Advice We can help you find the software with the features you need. Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 4.6 (5) ### Starting price Free trial available Value for money 4.6 (5) 4.6 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (5) 3.6 Based on 5 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SR Stephan R. Specialist Government Administration ### "Intella and Intella Connect Review from an End-User and Administrator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 18, 2022 I have been using Intella for over 10 years, since version 1.0. I have seen the product. The productive is intuitive and has added some great features of the years. End-users can be trained quickly and conduct efficient and productive reviews. Pros Ease of use in reviewing slices of data and being able to do creative searches. Ease of training new users. Cons Inability to ingest XML export from tools such as Magnet Forensic's Axiom. Inability to review multimedia in Intella Connect browser without having to download it first. Difficulty to customize Relativity formatted export according to third-party data delivery standards. Alternatives considered [Forensic Toolkit (FTK)](https://www.capterra.com/p/119005/Forensic-Toolkit/) [Nuix Workstation](https://www.capterra.com/p/119833/Nuix-Workstation/) [Relativity](https://www.capterra.com/p/119810/Relativity/) Reasons for choosing Intella Cost relative to other review platforms and an assessment of the most reviewed type of data by our users, which are mostly emails and user generated files. Ability to review on a web browser. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MP Matthew P. Director of Digital Forensics Government Relations ### "Matthew Petell - NYS OIG Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 16, 2022 Great Experience - Intella has proven to be a great alternative to eDiscovery processing and production of documents outside of an alternative (more expensive) solution such as Relativity. Pros Processing Speed, Document Classification, Keyword Search and Load File Production. Cons Transparency of eDiscovery workflow using Intella. Reference materials available in the user manual. Videos on Vound Software website very helpful and should be promoted. Switched from [Relativity](https://www.capterra.com/p/119810/Relativity/) Not Applicable Alternatives considered [Relativity](https://www.capterra.com/p/119810/Relativity/) Reasons for choosing Intella Cost and deployment Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM Beth M. Managing Partner Legal Services ### "Powerful software at a great price, but with a steep learning curve" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 20, 2020 When I can get it to work, it's great, but there is a steep learning curve to get started. There's no way to just "wade in" and try things, without spending a bunch of time figuring everything out. Pros Extremely powerful software pulls out the needed information from a huge hard drive, group of files, emails or computers. There are a myriad of options, report styles, formats and outputs - in fact, so many options that it gets confusing. Cons This software is not at all intuitive in use. Each step is to be run a certain way, or the user doesn't get the desired results, but figuring out what you need is not a simple task. There are a ton of video tutorials available, but they are long and comprehensive. That's great if you have time to watch a series of 20 minute videos. Less so if you're just trying to figure out how to do one or two things. They really need a "quick start guide" in a written format, with "the least you need to know" to proceed. Also a keyword search that takes a user to brief instructions, rather than to a long video. Not everyone needs to be an expert user, I just want it to work without a huge up-front investment of time. Limitations on document size are also, well, limiting. There's a huge jump in price at the various document size levels, so sometimes there's just no way to run what I need to, without spending another huge chunk of money. Reasons for choosing Intella Price and ability to scale the purchase made our decision for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kendra Q. Web Designer ### "the service offered by the Vound software company is very good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2018 Pros I think the service offered by the Vound software company is very good, it is very simple and it practices the way you work and the way you provide Data Results and configurations is so practical that you are very pleased with your clients ... happy with the services provided by this company, 100% reliable and safe, I had no problem and your way of dealing with customers is wonderful .. It leaves you with good spirits after seeing that their services are so effective, fast and do not present any problem on the contrary only solve them and their results are very successful, it is very difficult to achieve that in a company currently ... Cons I really do not have any complaints about the dam just good comments, his experience was very pleasant because the way he treats his clients and how he solves each of the doubts is very complacent, his results are 100% reliable, charm have used their services, I recommend too much will not regret. The way to treat and implement the solutions is really fast and simple, I love that Vound Software works in such a way that it does not allow any inconvenience to its clients .. On the contrary, it solves them. very happy! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Cesar N. Senior Manager Security and Investigations ### "Intella is like a Swiss army knife, with all the tools that you need" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 9, 2018 Pros Easy to use for both sides, administrator and user side. The speed of index of Intella is awesome in comparison with other tools of the market like Nuix. Cons On the Intella Connect version, it's a bit dificult to manage with the errors on the logs. Some log review on the Admin web could be great to have to check that everything is going great, or you need any help from support. Other thing that I sometimes see, it's that if you index twice the same data with the same options, sometimes you receive different number of items but it's something that I couldn't check completely. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2018 Hi Cesar - Thanks for the feedback. we love to hear we're like a "Swiss Army Knife"! It's a bit hard to know why the numbers are different if we don't have the details or run some good tests. If you have reindexed the case at a later time, the numbers can be different if the 2nd indexing process was done with a different version (this also includes minor version changes). Feel free to reach out to us if you find anything else or have any other questions/feedback. Remco S. Forensic IT specialist ### "Forensic IT and (mainly post mortem) analysis of data in kartel cases." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 5, 2018 Pros KISS: Simple straight forward import (and export) of data. Indexing is free of "bloated" options. Indexing of XRY files. Relatively simple user interface. Web interface is close to native interface. Cons The lacking of compound cases. It SHOULD be possible to create a case, consisting of existing indexes together, in ANY decend review platform. This is for some cases a real showstopper! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2018 Hi Remco - Thanks for your input on the product! We are always trying to improve the product based on customer input. We are currently working on the ability to create a case from two existing cases and are hoping that is a feature that will be available in the next release. We'll keep you updated with product enhancements as we release them. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.