# Trackit  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Trackit  Software - reviews, pricing plans, popular comparisons to other EHS Management products and more.

Source: https://www.capterra.com/p/167841/Trackit-Manager

---

# 

 Trackit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Trackit

## What is Trackit ?

Trackit Manager – This is an enterprise software solution offered as a service (SaaS). Trackit can be completely paperless, using a mobile app that collects, stores, and distributes information. Trackit is entirely compliant with federal and state regulations. Trackit Manager currently includes modules to manage; training, EHS inspections, compliance, driving accidents and incidence, manage claims, and employee suggestions.

## What is Trackit used for?

[EHS Management](https://www.capterra.com/ehs-management-software/)[Safety Management](https://www.capterra.com/safety-management-software/)[Public Transportation](https://www.capterra.com/public-transportation-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Trackit ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trackittransit.com/&name=Trackit )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Trackit

4.5 (11)

VS.

[4.2 (62)](https://www.capterra.com/p/80803/EHS-Management-Software/reviews/)

Starting Price

$1

Flat Rate, Per Year

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (11)

Ease Of Use

4.0 (62)

Value For Money

4.6 (11)

Value For Money

4.1 (55)

Customer Service

4.5 (11)

Customer Service

3.9 (59)

## Trackit alternatives

Highest Rated

[4.8 (241)](https://www.capterra.com/p/143579/SiteDocs/reviews/)

Starting price

Contact vendor for pricing

[4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

[4.5 (127)](https://www.capterra.com/p/137350/SafetySync/reviews/)

Starting price

$3.00

Per User, Per Month

[4.8 (129)](https://www.capterra.com/p/152559/KPAEHS/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/167841/Trackit-Manager/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Incident Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Reporting/Analytics

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Trackit 46 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Investigate and take action at root cause or error in processes to prevent recurring issues

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track all personnel who operate company vehicles

Track employee schedules, availability, and performance across projects and tasks

A chronological record of actions or occurrences within a network, software, or process

Store, manage and track all forms in a centralized location

Document use of hazardous materials and procedures related to their handling and disposal

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Create, document, and monitor safety policies and procedures in industrial plants and factories

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage cases of on-the-job injuries and related remedies

Ability of websites, web applications, or mobile applications to function without an active internet connection

Maintain records necessary for compliance with Occupational Health and Safety Administration requirements

Ensure that quality requirements and standards are met across production processes

Receive data and information in real time

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Create, manage and track all task activities and progression

Track employee/learner's progression through training programs

Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.6 (11)

Free Trial

Basic

$1.00

Flat Rate,Per Year

Value for money

4.6 (11)

4.6

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (11)

4.5

Based on 11 reviews

## User reviews

Overall rating

4.5

Based on 11 reviews

Filter by rating

5(6)

4(4)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Game Release Support

Computer Games

### "TrackIT Ticketing Review from a Former Helpdesk Technician"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

November 24, 2022

Pros

assigning tickets to resolver team, by name, by group. its organized and fast.

Cons

slow to load, I think we used the old version of this. its the application version. sometimes its not responding.

Switched from

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

I don't have any other choice, its client and management requirements

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HS

Harshpreet S.

Help Desk Analyst

Information Technology and Services

### "One of the best Help Desk Software's out there!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 17, 2021

My overall experience with TrackIT was great. I was able to help people almost instantly and able to work my way around within the system to improve our daily processes so that we are working more efficiently.

Pros

I really love how you can manage all your needs under one roof: Tickets generated by users, Change Requests, Purchase Requests, IT Asset Management as well. This way, I don't need other software for my other IT needs.

Cons

They certainly have elevated the way they operate, however, I feel that there are still a lot many internal issues that TrackIt needs to fix on their end before they can make it to the next level.

Alternatives considered

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)

Reasons for choosing Trackit

We found that TrackIt was looking after our current needs in a much better way as opposed to Connect Wise. That was the sole reason.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Operations Training Instructor

Transportation/Trucking/Railroad

### "Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 28, 2019

The owners and service agents have visited my company a couple of times to ensure we fully understand the scope of services that this product can provide. It is an excellent tool for any company.

Pros

I like the fact that I can track anything happening in my company, from accidents to good performance.

Cons

I have been using this software for more than one year, and we did not have any problems yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

David H.

System Administrator

### "Awesome software to work with."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 20, 2018

Pros

The thing I like most about this software is the Customer Support. Customer service is very timely and on point during the very first phone call. Rock on!!

Cons

The thing I least like about this software is that from time to time, if you have a lot to input it will impact the performance of the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Joseph S.

Manager

### "Both Trackit Manager (Web) & Trackit Assessment (Tablet) have improved our operation significantly."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 4, 2017

Pros

Trackit provides our operation with a nice balance of out-of-the-box functionality and customizable content. The increase in efficiency we have seen since implementing Trackit is unlike any software we have used in the past. Tasks that use to take hours are now completed in just a few key-strokes.

Cons

There is currently no app for Trackit Manager (iOS or Android), which would not be an issue if the web-interface was a little more mobile-friendly. Also, the software works best on Google Chrome, which is not a "Con" in and of itself, but it does limit you a bit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Joseph S.

Safety & Training Supervisor

Transportation/Trucking/Railroad

### "Track-It is super responsive to their clients needs. Need a report, they work to make it happen "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 4, 2017

I cut instructor overtime by more than 50%. Huge cost savings, and repurposing of employee time.

Pros

Mobile-App feature connects training in the field to the training standards set. Customized website for your company's needs.

Cons

Some dashboards could be more robust, but company is constantly making improvements to this functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DP

Dorothy P.

Instructor

Transportation/Trucking/Railroad

### "Good tool for training, efficient, save time"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 29, 2017

Easy to use, consistency from all instructors, all evaluation forms are available, immediate feed back to the trainees, easy to search for training files.

Pros

Easy to use, saving time, same consistency between evaluation, all the forms available, able to give immediate feed back to trainees.

Cons

Bugs, unable to correct events since the last update of Track It Manger, GPS - Maps not always accurate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Carmelo A.

Project Manager

Transportation/Trucking/Railroad

### "Great company to work with!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2017

The safety awareness in the operation was heightened and the system provided a solution to paperless data tracking of the staff.

Pros

The software brings a safety culture to your operation and gives you the option to go paperless. It's taking the next step in organization and data tracking.

Cons

The company recommended software changes performed by the developer could be a little faster. Overall, very small con compared to all the Pros.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Toni M.

Supervisor, Learning and Development

Government Administration

### "Overall great LMS program, lots of potential great customer service. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 29, 2017

Pros

Implementation of electronic media to capture employee performance. Great customer service and willingness to listen to feedback and implement changes ASAP. Constant thriving to improve.

Cons

Not as user friendly. Good knowledge of database principles needed. Limited user permission abilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IB

Ivan B.

Director Field Supervision

Government Administration

### "The product delivers all it advertises "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2017

the ability to track all aspects of operator performance from new hire throughout their career

Pros

Customer support is always timely and solves the issue on the first call and the functionality is great

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/167841/Trackit-Manager/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)