Who Uses This Software?

Transit Agencies in North America including bus, rail, paratransit, and school bus.


Average Ratings

7 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Trackit
  • www.trackittransit.com/
  • United States

About Trackit Manager

A transit agency solution to manage compliance, incidents, accidents, training, and scheduling.


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Trackit Manager Features

  • Billing & Invoicing
  • Dispatch Management
  • Driver Data
  • Driver Logs
  • Fixed Route Management
  • Mileage Tracking
  • Multiple Route Support
  • Paratransit Management
  • Routing
  • Scheduling

Trackit Manager Reviews Recently Reviewed!

Both Trackit Manager (Web) & Trackit Assessment (Tablet) have improved our operation significantly.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Trackit provides our operation with a nice balance of out-of-the-box functionality and customizable content. The increase in efficiency we have seen since implementing Trackit is unlike any software we have used in the past. Tasks that use to take hours are now completed in just a few key-strokes.

Cons: There is currently no app for Trackit Manager (iOS or Android), which would not be an issue if the web-interface was a little more mobile-friendly. Also, the software works best on Google Chrome, which is not a "Con" in and of itself, but it does limit you a bit.

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Track-It is super responsive to their clients needs. Need a report, they work to make it happen

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Mobile-App feature connects training in the field to the training standards set. Customized website for your company's needs.

Cons: Some dashboards could be more robust, but company is constantly making improvements to this functionality.

Overall: I cut instructor overtime by more than 50%. Huge cost savings, and repurposing of employee time.

Good tool for training, efficient, save time

Nov 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, saving time, same consistency between evaluation, all the forms available, able to give immediate feed back to trainees.

Cons: Bugs, unable to correct events since the last update of Track It Manger, GPS - Maps not always accurate.

Overall: Easy to use, consistency from all instructors, all evaluation forms are available, immediate feed back to the trainees, easy to search for training files.

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Great company to work with!

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software brings a safety culture to your operation and gives you the option to go paperless. It's taking the next step in organization and data tracking.

Cons: The company recommended software changes performed by the developer could be a little faster. Overall, very small con compared to all the Pros.

Overall: The safety awareness in the operation was heightened and the system provided a solution to paperless data tracking of the staff.

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Overall great LMS program, lots of potential great customer service.

Nov 29, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Implementation of electronic media to capture employee performance. Great customer service and willingness to listen to feedback and implement changes ASAP. Constant thriving to improve.

Cons: Not as user friendly. Good knowledge of database principles needed. Limited user permission abilities.

The product delivers all it advertises

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Customer support is always timely and solves the issue on the first call and the functionality is great

Overall: the ability to track all aspects of operator performance from new hire throughout their career

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Overall very impressed with the software and the support. Easy to use and changes and updates easy

Nov 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, simple interface, ability to include scanned documents in any portion of the software is helpful for things like CHP audit

Cons: Occasionally can get stuck when entering a lot and it wont recognize some of the drop boxes, can occasionally get hung up

Overall: Allows us to have better handle employee tracking (certifications, training, evaluations etc) Easy to use