# vScope Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is vScope the right Reporting solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167864/vScope/reviews

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vScope

4.7 (21)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of vScope

Ease of use

4.2

Customer Service

5.0

## Pros and Cons in Reviews

MA

Magnus A

CIOInformation Services, 201 - 500 employeesUsed the software for: 6-12 months.

“Very good tool for companies that has not already invested in different products for specific purposes.“

December 8, 2023

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michael R.  
IT Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "vScope is a great reporting tool"

March 31, 2021

5.0

We have reduced the stress and time spent on compliance follow-ups significantly

Pros

Its easy to generate reports to collaborate with different parts of the organization. Reports that we did manually we can have updated daily and always have ready to share with management or other intrested parties

Cons

One thing we wished would be added would be to see more who made a change in AD objects for example not just that a change has occured

Review Source

Response from InfraSight Labs

April 6, 2021

Thank you Michael for your feedback. We are glad to hear that vScope facilitates collaboration at Systemair and that you experience less stress using the tool!

ID

Isak D.  
IT Technician  
Wholesale  
Used the software for: 2+ years

### "Review..."

January 24, 2020

5.0

We want to abolish static and out-dated Excel-documents that wrongy details our live environment. vScope really gives you correct and up-to-date data.

Pros

It's very fast, the possibilities with all available data is almost endless. The support is both very quick and they're overall very responsive to implementing new ideas and features.

Cons

Can be quite daunting to realise new ideas in the correct way (what is the correct way?). Many possibilities to accomplish the same thing.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Because static Excel-documents are really bad.

Review Source

Response from InfraSight Labs

January 27, 2020

Thank you for your feedback!

JB

Jakob B.  
IT Service Owner  
Government Administration  
Used the software for: 2+ years

### "Well working infrastructure inventory tool"

June 11, 2021

4.0

Inventory of hardware and software in a complex on-prem invironment.

Pros

Ease of use, its smart database and setting possibilities. And the customer support.

Cons

I don't have any complaints at this moment in time.

Review Source

Response from InfraSight Labs

June 21, 2021

Thanks Jakob!

MI

Magnus I.  
Head of IT  
Government Administration  
Used the software for: 2+ years

### "Insight into all your infrastructure and possibility to share with others"

September 29, 2023

5.0

Great. It's a really valuable tool for someone like me that need to keep track of licenses, patching levels, devices, certificates etc without having to digg around in many differens systems.

Pros

I'm no longer blind and can see how many users, devices, software etc we have and have an updated view. Dashboards and tables can be shared with controllers and business so they can see and check their own resources.

Cons

It provides good value but could be cheaper :) It has the ability to track changes on various KPI's and custom values and alert but it's not realtime. That would be nice. More graphs and ways to visualize data on a dashboard.

Review Source

Response from InfraSight Labs

October 5, 2023

Thanks for the review. Great to hear how vScope provides you with full IT visibility!

TO

Timmy O.  
IT Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "vScope review"

December 4, 2023

5.0

Great customer support. Could be a bit hard to see all usecases, but the more you explore the collected data, the more use od vSCope you find.

Pros

Billing module, ease of use when "all" (most) data is available in one system.

Cons

Today a bit troublesome to add connectors that we need but not in the system.

Review Source

Response from InfraSight Labs

December 5, 2023

Thanks! We continuously develop support for more data sources in vScope – Stay Tuned!

BR

Brian R.  
DBA  
Banking  
Used the software for: Less than 6 months

### "Management, Searching and reviewing of IT Estate made so Simple"

March 1, 2023

5.0

Pros

Connector setup to different sourcesBuilt in tables and dashboardSearch capabilityCustomer Support every step of the way when we had any issue

Cons

The integration connectors for SQL, having to create 1 for each server. would have liked to have a IP range and PORT numbers for 1 connector

Review Source

MA

Magnus A.  
CIO  
Information Services  
Used the software for: 6-12 months

### "Great tool for Asset and Compliance Mgmt"

December 8, 2023

4.0

Very good tool for companies that has not already invested in different products for specific purposes. In vScope you will receive a one-stop shop.

Pros

Thorough overview of all assets in the organization.

Cons

Sometimes difficult to assess assets that are duplicated among several sources.

Review Source

Response from InfraSight Labs

December 19, 2023

Thanks for your feedback! Check out our support page for tips on how to better manage duplicate assets. You can also use vScope analysis to identify potential duplicates. All the best //Team vScope

OO

Ola O.  
PM  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Customer service quality"

June 15, 2023

5.0

Pros

I contacted support and get response within half day, then they investigated our issue and started to fix this issue by a update ASAP.I get feedback when IT was ready for test again, then some more things needed to be adjusted and they did within 24 hours. super great service and support from tech personal \[sensitive content hidden\] and the team.

Cons

Noting yet maybe I will find something further on .. how know !

Review Source

Response from InfraSight Labs

June 19, 2023

Thanks for the review! We are happy to hear that our customer success team's efforts helped you out.

HB

Hans B.  
IT-strateg  
Public Policy  
Used the software for: 2+ years

### "VScope is an important product for governance"

December 1, 2023

5.0

I am very satisfied with the tool and can see that it is even more useful to my collegues.

Pros

It is possible to set up your own reports in the system. Very useful. vScope is also a very good tool to use for service mapping.

Cons

It takes some time to understand how the gui works.

Review Source

Response from InfraSight Labs

December 4, 2023

Thank you, happy to hear about vScope helping you improve your IT Service Delivery for the public sector!

JF

Jonas F.  
Security Consultant  
Security and Investigations  
Used the software for: 6-12 months

### "Promising product that constantly improves"

December 1, 2023

4.0

Pros

Very positive thinking support personnel that either helps you solve your issue immediately or bring it up for review to solve it via an update. It is fast to work with and easy when you learn a few basic quirks and tricks.

Cons

Dashboard function needs improvements in its customization abilities. Very limiting from an UX perspective.

Review Source

Response from InfraSight Labs

December 4, 2023

Thank you for your review and for choosing vScope!

LZ

Lukas Z.  
IT Technician  
Retail  
Used the software for: 2+ years

### "Short about vScope."

February 5, 2020

5.0

Both pretty easy to use and very, very powerful at the same time! Areas of usage of what to do with the data are many and its flexibility allows you to find a best practise for your needs.

Pros

Very easy to set up inventory, a growing knowledge base, and most important an amazingly dedicated and skillfull support that thinks out of the box and are always ready to assist their customers.

Cons

Sometimes we struggle with performance issues. This have been taken seriously by Infrasight Lab and is said to be resolved completely for us with next generation of database. Unfortunately for us no support for AIX.

Review Source

Response from InfraSight Labs

February 7, 2020

Thanks for the review! Glad to hear that our Customer Success team's efforts are appreciated.

MT

Marko T.  
Global IT Operations Manager  
Computer Software  
Used the software for: 6-12 months

### "Document and Collect Infrastructure Information all in one place!"

January 15, 2020

5.0

Overall a great experience out of the box. Really happy with the introduction and demo from the vendor who also keeps in touch after a PoC to help out in specific scenarios. Easy to understand and highly customizable for your particular needs.

Pros

Easy to set up Multiple Data Sources (On-prem, Cloud, AD, VMs, Physical machines etc) Easily integrated with AD Good overview Out of the box Dashboards Customizable to fulfill all your needs Reporting Services Service Cards Great support and onboarding process

Cons

Minor tweaks in menus, tends to be a lot of clicking around. However a minor con, as soon as you have used the product for a couple of days you get your head around how to create your dashboards tables etc the easiest way.

Review Source

Response from InfraSight Labs

January 17, 2020

Thank you for your feedback! Stay tuned for upcoming news like new datasources and revamped UI.

SG

Sean G.  
Global IT Infrastructure Manager  
Information Services  
Used the software for: 6-12 months

### "VScope is a solid choice for Asset Management"

December 2, 2023

5.0

Overall, we are happy with Vscope and the support has been responsive.

Pros

We like the ability to provide non-technical staff the ability to view asset details and Active Directory information without providing them access to make changes. Vscope provides excellent dashboards and reporting without providing any access to servers to other assets directly.

Cons

The alarms and notifications are adequate but could be improved.

Review Source

Response from InfraSight Labs

December 4, 2023

Thanks for the feedback! Stay tuned for our upcoming release of improved Alerts & Analysis!

AB

Andreas B.  
Infrastrukturarkitekt  
Education Management  
Used the software for: 6-12 months

### "Smooth and simple overview of your serverinfrastructure"

August 22, 2019

4.0

No negatives at all so far from the technical standpoint, the different ways you can use the software might be hard to grasp, but the ease of use is very nice.

Pros

The ease of use! When you have figured out the settings for inventory & access (security & login). Its very much a plug.n play solution.

Cons

I miss that there is little or no activity on the community side of things. Would be great if there was some template & guide site like squaredup.com has for its community.

Review Source

Response from InfraSight Labs

September 6, 2019

Thanks for your positive feedback! We are glad to hear that you enjoy vScope. We have always had very close interaction with vScope end-users. We are currently evaluating options to extend this engagement to bring the vScope community together. Hope to see you there!

EA

Emil A.  
Customer Success Team Lead  
Computer & Network Security  
Used the software for: 6-12 months

### "vScope help us improve!"

June 5, 2020

5.0

To have alll the information about your system at hand, and be able to build your own dashboard with your desired information is really inspiring. Once you try vScope, you know things that you earlier didnt know you wanted to know!

Pros

The tag-manager is super powerful. To create rules for tags is the main strength with this software in my belief. The way vScope automate dokumentation and categorization is amazing.

Cons

It take some time to get your head around some functions, but soon you realise the benifits.

Reason for choosing vScope

The possibility to scan several different platforms and combine the result.

Review Source

Response from InfraSight Labs

June 9, 2020

Thanks for the review! Keep sharing your feedback with us. It inspires us to develop vScope even further.

VR

Verified Reviewer  
Software Engineer  
Building Materials  
Used the software for: 6-12 months

### "Great software for organizing users and systems"

May 27, 2020

5.0

Pros

The most impactful feature for us was the search feature. Espicially from a day to day basis use it to search for users or machines instead of the clunkiness of going to a remote desktop and using the active directory directly. Another impactful feature for us was some case specific tables that we were able to setup with ease instead of crafting and running Powershell scripts for the same information.

Cons

Some few integrations that we would find useful is missing but the contact with their support and development team has been superb. They don't shy away from keeping their customers happy and really strive for betterment of their product. Overall I can't pinpoint anything else that I really disliked about this software.

Review Source

Response from InfraSight Labs

June 3, 2020

Thanks for the review! We are currently focusing on developing integrations with Adobe and Jamf. Feel free to reach out and tell us what integrations that should be developed next.

ÅW

Åsa W.  
IT Administrator  
Computer & Network Security  
Used the software for: Less than 6 months

### "Vscope makes data and statistic fun with no effort"

January 30, 2020

5.0

I love statistic and data, and like AI, the more data we have, the better we can be to predict a problem or solve a problem in lesser time, or to be proactive - data is the fuel and thanks to vScope that make data graphical and understandable to anyone Before vScope i used powershell, exported it into excel, made tabs and moved the specific data, made my own graphs and god knows i´ve spent many many hours of doing this sisofys-work, and now i can get alla data i want within a second - it feels like i have a wand.

Pros

To be able to gather all data within an second. See all data it in a graphical view Easy to activate and inactivate a "value", for example to see Last Logon for a user History and Compare

Cons

For me its not easy to find an exisiting KPI or making one on my own When i move a KPI- the dashboard rebuilds (i like to group them in categories - client and user)

Reason for choosing vScope

The only Product we looked up

Review Source

Response from InfraSight Labs

February 3, 2020

Thank you for your positive feedback ?sa! Glad to hear that you enjoy using vScope. I will share the suggestions regarding the dashboard with the team.

RÖ

Roger Ö.  
System manager  
Government Administration  
Used the software for: 2+ years

### "Super fast and super easy"

January 28, 2021

5.0

This is by far the easiest report tool i've used. It collects data from all over my infrastructure and merges it into readable, aggregated reports. If the report I need isn't already there, the data sure is, and easy to adapt to my preferences.

Pros

Huge amounts of data, yet fast. Bot collecting and presenting. Intuitive GUI with lots of useful out-of-box templates. Historical data for AD objects. "Which users joined that group last month?". Great support.

Cons

As long as you know what to scan for, there's no real cons.

Review Source

Response from InfraSight Labs

January 29, 2021

Thanks for the review! We will continue to expand vScope with more neat features to help you out in your and your team's everyday work.

VR

Verified Reviewer  
Business Analyst  
Internet  
Used the software for: 1-2 years

### "Easy to start with"

March 22, 2021

4.0

Pros

A number of very important infrastructure reports and tech data are very easy to access now for whole the team. The UI is logical and friendly, easy to start with.

Cons

I don't have any complaints, good product.

Review Source

Response from InfraSight Labs

April 6, 2021

Thanks for your feedback!

SC

Shawn C.  
Core Infrasructure Specialist  
Packaging and Containers  
Used the software for: 2+ years

### "Useful Product - Excellent support"

May 20, 2021

4.0

Although new, I see the benefits of this powerful tool. The support is among the best I have encountered on over 20 years of IT administration.

Pros

Very dynamic and useful. If you have the knowledge and need, you can find exactly what you need.

Cons

Takes some time to learn and master. Somewhat confusing filters but you get use to it.

Review Source

Response from InfraSight Labs

May 26, 2021

Thanks for the feedback, Shawn! Stay tuned for updated functionality and user experience.

FG

Fredrik G.  
IT  
Building Materials  
Used the software for: Less than 6 months

### "Modern and Easy-to-use"

February 8, 2021

5.0

In my daily work i often turn to vScope to quickly get information I need instead of maybe using built-in administration software in our infrastructure enviroment. The easy-of-use and modernt UI makes it a perfect tool for me.

Pros

immediately when you start using vScope you are struck by how easy the information is to access. You dont need to set up a lot of things to get most of your infrastructure data. Easy connections to cloud services makes it an ideal platform to use to get reports from services where reports are hard or cumbersome to make. It's also very easy to customize to get your own dashboards, or scheduled reports to effortlessly get your information you need.

Cons

Sometimes I struggle with the more advance filtering options, maybe beacuse there are a lot you can do, and I seldom have time to give it enough time to really understand it.

Review Source

Response from InfraSight Labs

February 9, 2021

Thanks for the review! Whenever you are in need of help, we'll be more than happy to assist and teach you more about filtering in vScope. You can reach our customer success team at customersuccess@infrasightlabs.com.

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