# Page 6 | Bandwidth Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Bandwidth the right Telephony solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167939/Bandwidth/reviews

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Bandwidth

4.5 (131)

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Last updated March 13th, 2026

# Page 6 - Reviews of Bandwidth

## Showing most helpful reviews

Showing 126-131 of 131 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JG

James G.  
Senior Support Engineer  
  
Used the software for: 6-12 months

### "Quick and easy"

June 19, 2018

5.0

Trunks, customers.

Pros

Simple to get working, fast response from support when needed. Very helpful and friendly support staff.

Cons

I tried to login in to bandwidth.com from my cellphone the other day, couldn't find the link, realised I needed to go to dashboard.bandwidth.com instead

Review Source

KM

KAREN M.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Bandwidth.com"

September 28, 2020

5.0

I would highly recommend using bandwidth.com. It is a great product and very useful in my business.

Pros

Bandwidth.com is super easy to use. I have been using is for quite sometime. It really helps me monitor my internet throughput.

Cons

I find nothing negative about this software. It has been a very useful tool for me over the past years.

Review Source

KB

Kody B.  
VP of Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "My experience has been nothing but great! Chase Greiser has been super helpful with anything we need"

June 22, 2018

5.0

The ease of use is the best thing about it.

Pros

Bandwidth has great support, knowledgebase, and great employees. Everyone I've had to deal with has helped as much as they can with no sign of being annoyed. One great thing about Bandwidth is how easy they make everything.

Cons

The only con for me is not being able to see live CDR's. Other than that I don't have any other cons I can think of.

Review Source

HB

Hayden B.  
Account Executive  
  
Used the software for: Less than 6 months

### "Support is responsive and helpful. Not crazy about the web interface."

June 25, 2018

5.0

Pros

Messaging APIs have been nice. I also enjoy the porting process with BW. Much easier than the other carrier we use (and we hope to move off of soon).

Cons

Navigating the web interface and the various portals. A new tab is opened for each portal (messaging, numbers, support, etc.). But that's a small nuisance.

Review Source

BD

Betina D.  
Customer Service Engineer  
  
Used the software for: Less than 6 months

### "Great service."

June 19, 2018

5.0

Pros

Great service as usual from Bandwidth. Great ticket response times and friendly. Appreciate the support provided by Bandwidth when needed.

Cons

No issues come to mind at this time. If issues arise we will notify Bandwidth. Appreciate the support provided by Bandwidth when needed.

Review Source

CP

Charles P.  
Account Executive  
Telecommunications  
Used the software for: Less than 6 months

### "excellent customer service and ease of use"

June 19, 2018

5.0

Easily find the information I needed

Pros

The software is very easy to use. I was able to find the answers to my questions in less than a couple of minutes. I will certainly continue to use this as we continue to work with Bandwidth. Customer service responsiveness has been fantastic.

Cons

I don't have any cons for the software and portal as my experience has been excellent. Any challenges I have had that have not pertained to the software or portal has been addressed in a timely manner by our account manager.

Review Source

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