Who Uses This Software?

Universities and Colleges seeking to improve communication and response rates with existing and prospective students. Admissions and Call Center Directors.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • TrueDialog
  • www.3seventy.com/
  • Founded 2011
  • United States

About TrueDialog

The No.1 SMS Texting Platform designed specifically for University & College Admissions. Built by higher education experts, TrueDialog's clould-based software provides a full-featured solution with reporting, admin controls, one-to-millions or one-to-one conversations at scale. Mobile App to allow admissions reps to seamlessly communicate with prospective & existing students from mobile phone or desktop. Pricing significantly lower than other edu SMS providers. Also includes Emergency Alerts.


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TrueDialog Features

  • Application Management
  • Assessment Management
  • Candidate Management
  • Colleges / Universities
  • Evaluation Management
  • Fee Management
  • Financial Aid Management
  • Forms Management
  • K-12
  • Recruiting Management
  • Scoring
  • Self Service Portal

TrueDialog Reviews Recently Reviewed!

Problem Solver, easy to use. The best text messaging software out there!

Nov 02, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is the best text messaging software we have ever used. Will not only help us keeping track of our conversations to our customers, it will also make it very easy to manage and reply each of these texts. The system is so simple and easy to use, it will keep you from making mistakes. Using this software also helps you keep your customers engaged with your business by allowing you to keep in touch with them. Take your SMS strategy to the next level!

Cons: Could use some improvement on the CRM service. Sometimes it also "jams" and takes a while to either receive or send messages, although messages are always "sent" and "received", don't expect it to be received straight away.

Overall: Keeping touch with customers. Being able to send text message to a wide range of people and since it saves your messages, you are able to keep track and reply to them.

3Seventy was easy & professional to work with. It was a relatively seamless cut-over!

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: 3Seventy┬┐s SMS plug-in for Microsoft Dynamics CRM has helped to streamline our Admissions Coordinators texting prospective students. It not only allows you to send the text and store it on the CONTACT record, but if a reply comes back, the coordinator is notified by email. This is means that there is no more sifting through hundreds of incoming text messages and trying to match up the CONTACT with the correct coordinator (original sender) ┬┐ it is done automatically. This is a simple and cost-effective method to send (and track) text messages.

Cons: The initial implementation requires a strict 160 character text message. Some of our users would prefer a more variable field that would allow a longer message to be sub-divided into multiple text messages.

Overall: 3Seventy gave us a streamlined method of text messaging, where the replies to the texts are also stored in Microsoft Dynamics CRM and the original sender is notified of the reply.

Great Service and Solid Product

Sep 03, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: When we were starting our our business, we compared the different providers out there and went with 3seventy.

It's performed great for us since the get go and their customer service is above and beyond.

The online reporting had some minor delays many months back and we needed a bit of extra help implementing some custom features we were trying to build.

Overall, great product and team and they have constantly worked to keep making it better in the last year.

Great Quality, Great Service

Sep 03, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: 3Seventy offers a wonderful SMS platform that is quick and easy to use. Their support and platform and API are both top notch and easy to use. I recommend anyone who is looking for SMS / MMS services to take a serious look at 370!