Anthill

Anthill CRM

5 / 5 11 reviews

Who Uses This Software?

Any business that requires staff to interact with customers through a sales and support processes.


Average Ratings

11 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $45.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Anthill
  • www.anthill.co.uk/
  • Founded 2011
  • United Kingdom

About Anthill CRM

Anthill is a process-focused CRM for companies to manage their unique customer journey. Allocate customers actions and timeframes to teams (Sales, Admin and Support etc), then monitor status & performance via live and interactive role-based dashboards. Trigger personalised emails at any stage to customers and teams with in-built Sales and Marketing automation features. Increase efficiency, reduce costs and delight customers by using a CRM that allows you to work your way. FREE DEMO


Anthill CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Task Management
  • Workflow Configuration

Anthill CRM Reviews Recently Reviewed!


A real game changer for our growing business

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to fully control the whole customer journey from initial enquiry through to final installation and beyond with service calls has been the driving force behind our growing business. Great service and never ending patience to help us integrate and understand the initial roll out. We recommend without reservation.

Cons: None. We have not had any major issues or found any problem that was not dealt with quickly and easily

Capterra-loader

Nothing is too much trouble for the guys at Anthil in helping you get set up.

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything that we need now in one place to run almost our entire operation. Most things run smoother by far and are easier to input and manage.

We made a lot of modifications so that we now do lead management, quotes, invoices, jobs sheets, email marketing, sms reminders etc etc. Anthil have been fantastic in helping it all get set up and running smoothly.

Cons: There has been a steep learning curve in some aspects and a number of glitches. Anthil have always been very quick to respond and resolve. any and all of these and in part it's due to changes we asked for or things we found we hadn't included in the testing phase that only came to light in the live stages. I cannot fault Anthil and their team for these issues due to their great customer service and fast response times.

Overall: Once used to it the time taken is far less than using multiple systems.

Capterra-loader

We have been using the Anthill platform for around 3 years now for 3 different clients.

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Anthill supports our needs from a CRM point of view and is always willing to discuss with us potential new functionality. It also has a design facility for email marketing. The platform has a good customer support who is prompt in handling any query we might have.

Cons: There is no telephone number for customer support - sometimes feel that we could resolve issues quicker on the phone.

Overall: Helping our end client.

Totally transformed our business!

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The beauty of this platform is that it can be customised to completely suit your own business requirements. We particularly benefit from the reporting side which has proved to be invaluable.

Our customer experience has been heightened by the fact that the whole team at Anthill are on hand to sort any problems quickly and effectively, ensuring very little or no business interruption whatsoever.

Cons: We really don't have anything other than praise for this software, it really has enabled our team to work together more effectively and productively.

Overall: Enables us to work together much more accurately and effectively.

pleasant, engaging experience all round

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is very user friendly, whilst also providing great features which come as standard. The team have been brilliant in helping us customise the CRM to our businesses requirements, from our initial enquiry call with customer support representative through to going live with other team member we have received a 5* experience. Our company were looking for a software which will give us structure as well as keep all information in one place - Anthill provides this perfectly. even post going live we have found the team to be very responsive when we have emailed or called them. we would recommend both the software & the team.

Cons: This does not apply as we are very happy with the software and the customer service and would recommend, we do not have any cons.

Amazing software - offer multitude of functionalities and very friendly to use. I recommend!

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The Software offers a flexible solution adapted to our business. I love the automation tools and the analytic resulting from the e-mail marketing campaign.

Cons: The visual look of the platform is too basic and KPI's graphs in the dashboard are not hyperlinked. Apart from this aspect, it is a good platform!

Overall: Perfect for lead generation and engaging customers.

Friendly team, helpful, always came back to me in a timely manner through customisation to launch :)

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The system has plenty of great features built in whilst still remaining easy to use which I think is a great plus. The team are all very friendly & on hand to help, thanx for their assistance getting us setup & live.

Cons: I don't have any cons for the software or the team its all positive, they were by far the best company I spoke to from the several others I had made enquiries to.

i have worked with this software for many years and is key to our rapid growth.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: this software has been a major factor in ensuring that our business is successful. the main issues other companies have when growing is that they take their eye off the existing parts of the business. this software ensures that all aspects of the day to running of a business is tracked and done in a timely manner.
it is much much more than a simple crm system.

Overall: It ensures that the whole team is focused and moving towards the same clear goal.

Capterra-loader

Much more than a CRM

Jan 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Fantastic user friendly interface. Information is clear and accessible with an infinite capacity for customisation to suit the needs of any business.

The team did everything possible to understand and deliver a system to suit our requirements and have since offered complete support to maintain it.

Cons: Would like to run even more through it. Would be great to use as till system rather than linking to third party software.

Overall: Enabled us to track our customer experience much more efficiently and dramatically improved our ability monitor the accounts process with ongoing sales and projects.

A welcome breath of fresh air

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The platform has become a firm favorite of our 600+ users. Used across the whole business to enable us to deliver exceptional service and maximise sales.
Through the platform and its integration with several other parts of our business we have been able to unify the user experience, drive a single customer view and implement and manage process change with confidence.
The platform has driven sales through process management , helping our users to deliver the experience we expect. This visibility to the management teams of the sales and operational processes has been a key factor in our growth whilst improving service levels.

The support delivered by the team is exceptional maintaining the platforms high availability whilst treating every request we throw at them as an opportunity to prove that they excel at what they do.

Overall: A platform for growth that enables me to be confident in developing and refining business improvements.
The software's flexibility combined with the unparalleled support received from the team is unique.

CRM is not something that can fully describe the platforms capabilities, able to cope with both the volume of usage and the need for specific requirements in their stride.

Brilliant system. Anthill has helped by our business run far more efficiently.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The speed in which anthill was set up was very good. The Cost is reasonable in comparison to other systems on the market. The system has made day to day business tasks a lot easier.