# Page 2 | Sonix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Sonix the right Speech Recognition solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167966/Sonix/reviews --- Sonix 4.8 (140) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 2 - Reviews of Sonix ## Showing most helpful reviews Showing 26-50 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Rolando S. Head of Tutoring Education Management Used the software for: Less than 6 months ### "Great multi-language transcription service." December 5, 2024 5.0 My overall experience is excellent, they are quite transparent when you're making purchases and the easy of use is paramount Pros This is one of the few services that can handle multy-language and translations. I enjoyed the user friendly UI and the ability to export to software like Adobe and Atlas.ti. Best part is the easy way to edit transcriptions Cons The thing that I didn't love is that they have basic qualitative analysis for an extra fee. I'd love it to be included, but I understand that my license was a basic one. Review Source MJ Mason J. Senior Administrative Assistant Management Consulting Used the software for: Less than 6 months ### "Best I've tried" August 14, 2024 5.0 I used Sonix to transcribe roughly 24 hours of video, each with 2-6 speakers, with accents from Texas and New York, among others. Pros Out of all the AI transcription services I tried, Sonix was the best at accurately identifying who was speaking when in a group meeting, as well as discerning regional accents. Cons It sometimes split paragraphs in the middle of a sentence when the speaker paused Review Source ML Marie-Claude L. Sténographe Judiciary Used the software for: Less than 6 months ### "Excellent choix pour sténographe " August 29, 2024 5.0 J’ai été impressionnée par tout. Vraiment simple, efficace, fiable et rapide. Pros La précision des transcriptions et la rapidité d’exécution Cons Pas de version en WordPerfect pour les transcriptions. Review Source Sarah R. Research assistant and student Education Management Used the software for: 6-12 months ### "Excelente para transcribir y editar textos" January 13, 2024 5.0 Fue excelente, me ayudó a adelantar el proceso de edición de las transcripciones de las entrevistas de mi disertación y de un grupo focal del plan estratégico de la organización en la que laboro. Pros Lo que más me gustó de Sonix, fue que pude hacer una buena diferenciación de voces entre el entrevistado y el entrevistador. De igual manera, fue sumamente fácil editar los texto de las transcripciones. Aunque transcribió bastante bien; pero, había que editar el documento con las palabras que la IA de Sonix no transcribía correctamente. Reproducir y editar el texto fue bastante llevadero; porque Sonix ofrece una gran facilidad para esto. De verdad, lo volvería a utilizar, lo usé más para entrevista. Pero Sonix ayuda mucho y facilita el proceso. Lo usé para los participantes de mi disertación y para un grupo focal del plan estratégico de mi institución. Lo he recomendado para que la institución pueda adquirir la licencia. Cons En el caso de que se use para grupo focales, en que hablen más de cuatro personas, se puede seguir mejorando en el reconocimiento de voces de los participantes y el entrevistador. Falta mejorar reconocimiento de voces en los participantes. Reason for choosing Sonix Recomendación de otros colegas, facilidad de pago y uso. Review Source VR Verified Reviewer Game Developer and Film-maker Computer Games Used the software for: 1-2 years ### "Sonix is a full-preview of Future Technology, it becomes really amazing to transcribe audios" July 9, 2019 5.0 I am a youtuber and I upload short movies based on Video Games and it generally becomes compulsory for me to give subtitles to the videos manually and Sonix works for me very well. Also, I am a part-time writer and Blogger and most of the times, it becomes boring to write those long lines and pages, here again Sonix works for me to transcribe my own recorded audio files. Pros I am a Game Developer and film-maker, I generally upload my game videos on YouTube and it is really very much important for me to provide subtitles on my videos but it becomes way boring to write all the subtitles when the Video is really lengthy and sometimes it also becomes impossible to write everything in time, So in this case Sonix is the best software for me to use and transcribe all my Audio and video files and get them in written formats so that I could easily check them and place them on my videos, this whole process becomes so much easy and interesting. Transcribing an audio or video file doesn't actually takes more time than expected when using Sonix and this is the best second most important point that I would prefer everyone to once give it a try as Sonix provides a 30 minute free trial for newbies and after that, it will be paid but still a convenient way. Sonix doesn't always provides 100% accuracy but still we get atleast 80-90% accuracy rate or even more but to get everything working correctly, Sonix provides a feature of doing corrections manually and when doing so, when we select a mistaken word the audio or video file continues exactly from there irrespective of where it was before. Sonix has a nice and easy to understanding interface which gives it a charm look and makes the mood of doing the work. Cons Though, there's nothing bad about Sonix but there could be some instances when transcribing an audio becomes hard as it becomes laggy when using a heavy audio file. Also, they should provide a longer trial duration so that newbies can learn if they should use it or not. Review Source SS Silvia S. Coach and Lecturer Mental Health Care Used the software for: Less than 6 months ### "perfect transcription - relation price vs product received: You get more for your money than you could ever expect" January 3, 2024 5.0 I am a professional coach and have given many seminars over the last 30 years. I had recorded them and have tried to get them transcribed times and again in order to edit them and publish them as manuals. I have bought all kind of software – state of the art at the respective time – that would supposedly do the job. However, the result was usually so that the corrections would take probably longer than manually transcribing it from scratch. That is when I heard from a friend about Sonix. I compiled a few samples of the oldest, worst recordings of my seminars in a 30 minute test and ran it through. The result was mindblowing. Of course you have to read it through and there is a few words to correct here and there – but the overall result – given the bad quality of recording on top of it: A dream had come through. I contacted Sonix to ask if they could offer me a deal as I had over 1000 hours to transcribe – and not only did I get a fantastic deal, I also found the staff are very pleasant to deal with: Friendly, competent, fast, answering your questions spot on and not referring you to some general article that is usually far off the topic – just simple joy to interact with them. I got my over 1000 hrs transcribed and I am totally happy with it. And of course I stay customer of Sonix for all my future transcription to be done and I recommend it to all my friends. This company manages to give you a fantastic product at such a good price – you get for your money much much more than you possibly could expect. I wish more of our economy would follow the same principle – we could have a paradise on Earth with everyone happily producing and exchanging. My wholehearted thanks to the Sonix team for the fantastic product and the great service they provide. Cons nothing - it was perfect from the beginning to the end. Review Source MR Marco R. CEO E-Learning Used the software for: I used a free trial ### "It's so accurate, it's scary!" December 15, 2021 5.0 It goes beyond transcription. It actually enhances the transcripted dialogue by automatically cutting out all the repeated words as well as all the "hums" "erms" "aahs" which leaves the speaker free to talk naturally. Also, the timestamps for the subtitles are 100% accurate. And The ability to customize pretty much anything is truly handy. But the cherry on top of the cake is that my trial video was bilingual and the AI didn't miss a beat. My original speech was in Portuguese with words here and there in English and despite the fact that I set up the transcription to Portuguese, all English words were transcribed correctly in English, including capitalization and THAT is waaaay beyond expected. So, to whoever is behind the screen, nice one, people! I'm sure it was a lot of hard work but it certainly paid off. You guys have created the best product on the market by a mile. I couldn’t recommend it more highly! Pros Accuracy in: Transcribing, translating into other languages, splitting subtitles. Cons Just not applicable. So far, it has delivered every single time. Alternatives considered [Descript](https://www.capterra.com/p/230702/Descript/) Reason for choosing Sonix Accuracy, easy to use, fair price, multi-language Switched from [Descript](https://www.capterra.com/p/230702/Descript/) Descript only offer English, the interface is not intuitive. The tutorials and help section are extremely poor. Review Source CL Chris L. PhD researcher Research Used the software for: 1-2 years ### "The people from Sonix are life savers" August 1, 2019 5.0 I used Sonix for transcription of interviews and it exceeded my expectations. I love it. Pros The user interface works intuitively and smooth. Over the time that I used Sonix that introduced new features and everytime it was an improvement. One improvement that I loved was that the audio would stop playing when you edit the text and start playing immediately after. This really sped up the process of finalizing the transcripts. Customer service (just for questions, I never had any complaints) was super responsive and friendly. The quality of the transcriptions is really good. I cannot recommend Sonix enough. Cons In my experience, there were 2 types of situations where the quality of the transcriptions suffered. The first is when there are more than 2 speakers, especially when some interviewees were sitting around a large table and therefore sat physically too far from my recorder. In those cases, the first couple of words or a sentence from a new speaker would often not be picked up. The second is when there was loud background music playing. In those cases the sentences in the transcripts would be cut short, meaning that after every couple of words there would be a period followed by a capitalized word. But, I cannot stress this enough, this is to be expected from any transcription service. It is just something to keep in mind: if you do plan to transcribe your recordings just make sure that speakers are reasonably close to your recorder and that you avoid bars/restaurants. Otherwise, the transcripts were very good and the editing experience was even better. I cannot recommend Sonix enough. Review Source Jan D. Lecturer Education Management Used the software for: 2+ years ### "Soix for transcription" October 22, 2021 5.0 Great tool which served the purpose. Pros Easy to use. Great support. Friendly people Cons The software performed as expected, so there are no conerns. Review Source AP Alina P. \- Accounting Used the software for: Less than 6 months ### "Recommended " July 28, 2023 5.0 Exceptional tool, especially for transcription of English materials. Pros The accuracy of translation was excellent considering the quality of the interviews. Native English speakers interviews were exceptional - over 98-99% accuracy.I was impressed.Also interviews in romanian were very very good - over 95% accuracy Cons bit slow, I've loaded 14 interview and took more than 1 hour Review Source Ernesto G. Founder Professional Training & Coaching Used the software for: 6-12 months ### "Surprisingly accurate and super easy to edit" July 18, 2019 5.0 I've just started using them but am so impressed with the results, the service and the customer service that I'm starting to transcribe all my previous podcast episodes and phasing out the use of Google Cloud transcription despite that being FREE at the volume that I require. Pros It's accuracy for transcribing conversations How simple it is to edit and export the transcript The embed code so I can add a transcript AND a player to my website and even pull the original MP3 from my podcast host so that those plays count towards my stats. THE AMAZING CUSTOMER SERVICE! Cons The pricing structure is difficult to grasp at first. I would still try to simplify it because it's confusing. You get charged a membership fee which then gives you access to transcription services which are billed based on usage. I now understand that they do this so you don't have to be paying monthly for transcription which you might not need but then you're paying a membership anyway… Also, I'd like to be able to save snippets and common words to improve the AI and make my editing process easier but that's a very minor thing. Review Source VR Verified Reviewer Translator Writing and Editing Used the software for: 2+ years ### "The best transcription software I've used to date" November 27, 2021 5.0 Excellent! Pros All the languages that it can recognise and the speed and accuracy of the speech recognition and time stamps Cons I've only used the automatic translation once and, besides I was told that the translation is robotic and required a little bit of editing) the timing of the subtitles was affected to the point they were appearing at the wrong times Review Source Victor N. CEO Motion Pictures and Film Used the software for: Less than 6 months ### "Life-changing software" August 10, 2021 5.0 What took hours to finish now takes minutes thanks to Sonix, the speed of transcription and translation is very fast and you will only have to worry about polishing the script for very specific words and pronunciations of different subjects and accents. Pros It's an amazing achievement that saves hours of your time transcribing and timecoding for video. It's incredibly easy to use and set-up for the first time. Cons Loved everything about the software, didn't found any bug or error so far. Speech-to-text transcription is a very hard affair and it's very understandable that it won't be a 100% perfect outcome, but it gets around 80-90% perfect, just needs a little check on some words and that's it. Review Source Brandon O. Producer, podcaster Broadcast Media Used the software for: 1-2 years ### "Incredible program and brilliant customer service" February 5, 2021 5.0 I’ve used it for over 100 hours of interviews for various projects, specifically our podcast Telephone Stories: The Trials of Michael Jackson, which is airing on Luminary - any time I’ve had an issue, they’re customer service has been prompt, personal and grateful for my business. Pros Sonix is very easy to use - and compared to AI software I’ve tried much more accurate with transcriptions - and the turnaround continues to become faster. Cons The only issue with the software - and I think it’s more of just the ability to read the sometimes difficult change between speakers when uploading an interview is breaking dialogue paragraphs when one speaker is done and telling the difference. This may likely change as technology grows. Review Source VR Verified Reviewer Filmmaker/Photojournalist & Co-owner Media Production Used the software for: 1-2 years ### "Sonix is our go-to transcription service" December 10, 2019 5.0 Sonix has been a huge help for our small media production team to create and edit transcripts for documentary film projects. The pricing is great compared to other services, especially if you're working with larger volumes, and the editing interface is simply a pleasure to use. Pros Sonix has the best online editor of any transcription service we've tried. I love all the export format options and organizational abilities. Sonix makes the task of creating interview transcripts simple and fun. Cons I wish there was a little more control over how SRT subtitles are exported, especially the ability to automatically split subtitles at the end of sentences. Also, it would be nice if Sonix could better identify speakers automatically. Review Source OA Orweil A. Technicien superieur Construction Used the software for: 1-2 years ### "Chic logiciel " November 19, 2023 4.0 Parfait chouette agréable et recommandable Pros Logiciel de reconnaissance vocal logiciel de titrage Cons Besoin de connexion internet avant utilisation Review Source Raquel S. Elite Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Do NOT use this app/website!" May 7, 2024 2.0 Pros I did like that I could easily upload my coaching calls and take notes on them based off of the transcript. Cons Where do I start...first of all, it did not transcribe all of my calls properly and would sometimes make it look like there was just one speaker speaking in paragraphs which wasn't helpful at all. Secondly, the pricing structure is unclear and WAY too expensive for what it is. And my favorite part - when I reached out to support because I panicked when I saw what was charged to my account, they were VERY rude and antagonizing rather than just explaining to me why I was charged that amount and trying to keep me as a customer. Seriously...you guys need to hire better people because that was ridiculous. Review Source Jorge M. Ingeniero de sistemas Used the software for: 6-12 months ### "The recording, transcription and editing functions are really great." March 12, 2018 5.0 It allows a greater benefit saving time and I can make my projects faster, being able to quickly transcribe audio and make it searchable is the greatest benefit. The recording, transcription and editing functions are really good and easy to use .. Pros The editing functionality is very good it does a very good job of transcription, so it really is not necessary to make many modifications to the transcribed text. The design is very clear, which facilitates its use and allows you to upload files in a fast and efficient way, the editing functionality that you have is very complete allowing the audio track and the transcribed text to be synchronized so that it is really easy to follow the audio and make online editions of the transcribed text Review Source AD Alexander D. PhD student Research Used the software for: 1-2 years ### "Excellent and well worth the cost" June 27, 2023 5.0 Pros Way better than Otter.ai and Microsoft Office, especially for accents and poor sound qual.Pricing is very reasonable and well worth all the saved hours compared to inferior free transcription services. Cons Little language support, but acceptable.It is not free, but is so cheap I do not view this as a con. Switched from [Otter](https://www.capterra.com/p/202799/Otter/) Way better performance with poor sound qual and accented English. Review Source SW Simon W. Core memeber Arts and Crafts Used the software for: Less than 6 months ### "Excellent and intuitive" March 17, 2024 5.0 I am a member of an arts collective and we have used it for the first time to subtitle documentation from German to English. The translation is as accurate as is possible currently and then converting to subtitles is very easy. There is still editing and adjusting work to be done but the job has been vastly reduced from previous work Pros I am completely impressed by Sonix. It reduces the time that usually is needed for what I wanted to achieve and it made it a pleasure to work on the project. Cons I had no problems using Sonix, once i had worked on it, I intuitively learnt how to use the product for the project I needed to complete. Review Source BO Blake O. Head Honcho Accounting Used the software for: 6-12 months ### "Super fast transcriptions with easy editing and a great embedded player" February 28, 2019 5.0 Overall, Sonix is the best way I know of to get my podcast out there for a wider audience. For the latest episode twice as many people read/listened to the episode using the Sonix player as downloaded and listened in a podcast app like Apple Podcasts. So we tripled our listeners to that episode thanks to Sonix. Pros I love the embedded transcript / audio player. I use Sonix to transcribe podcast episodes and embed the transcript on my website. It's way better than a traditional transcription service because visitors to my site can click anywhere in the transcript to hear the audio at exactly that moment. I also get the benefit of the transcript being indexed by Google. Cons Currently they don't have an integrated human review/editing process. I use a contractor to clean up the transcripts because the AI isn't 100% perfect yet — no AI is at this point that I know of. So it takes a little more effort than a service such as Rev to get the transcript perfect. But the price ends up being the same or less, and the interactive transcript is something you just don't get with other services and makes it worth it. Review Source CW Curt W. Personal Historian Writing and Editing Used the software for: 1-2 years ### "Enormous time-saver" December 12, 2020 5.0 After using Sonix for over a year it is a proven, consistent help to my work. Pros Sonix is extremely easy to use and provides great value for the money. It speeds the time I need to handle recorded interviews. There's no comparison to what I did prior to Sonix, which was grinding it out on my computer with earbuds on. Cons Occasionally, but not often, it seems to crash, but no data is lost and all I have to do to fix the system is to return to home page and re-click on the recording. Takes just a few mins but can be irritating. Review Source VR Verified Reviewer Strategist Management Consulting Used the software for: 1-2 years ### "Easy to use for quick transcripts" March 11, 2021 5.0 Very positive! I'm certainly keeping my account and will probably resubscribe to a monthly service if another project presents itself to need a lot of audio transcription in a short period of time. Pros Quick upload, transcription, and access for fast turnaround and ability to share with other users. Having both a subscription and per/hour pricing model fits my needs. When a project requires a lot of transcription in a short period of time, I switch to the subscription model, and then just use per/hour model for other odds and ends. Cons Accuracy wasn't great and it took a while to understand the editing features. Overall, though, it met my needs to find and locate specific aspects of the transcription and just focus on those elements. For a full, accurate transcription, another service might be more accurate (but also more expensive) Review Source Adrian H. Tax consultant Accounting Used the software for: Less than 6 months ### "2 hours of interview now typed rubbish" January 1, 2020 1.0 Living in the UK I used this to transcribe a 2 hour discussion about local history. Lapel mics meant it was a good quality recording. When selecting the language of the audio I chose English. The only option had a USA flag. I wonder if results might be better with an American voice? After paying $20 - a price I was happy to pay - I have a long transcript of rubbish. It bears little resemblance to the audio! I will finish with an example. "He has two daughters lovely visited the farm. So it's going to be what for either one of them but it also has a bungalow that he built ice and knock knock her way in Castle Rock selection for a while. I'm on my best friend from schools from Casa Loma, so, I don't know but I don't know that I don't know the name. Well, it's just one of those it was country." Pros Easy to set up account and upload audio file. Good range of pricing options including for occasional user. Speed of results. A two hour interview (lapel mics for the 2 speakers) was back to me inside the hour. Cons The most important bit - very inaccurate typed record. Correcting it would take me much longer than starting and finishing the job myself. Review Source sB sam B. Video Editor Broadcast Media Used the software for: Less than 6 months ### "Great Product" April 30, 2024 5.0 Pros Automatically transcribe AND translate into different languages. Really great as a video editor working in multiple languages. Makes it so easy, not many platforms allow you to do that. Cons If you need to transcribe and translate a interview, for example, it costs double- first eats into your credits by transcribing in native language and then again if you choose to translate. It would be great to automatically do that function as one purchase- rather than doubling the cost. Switched from [Trint](https://www.capterra.com/p/179896/Trint/) Trint was slow, unreliable and overall a pain in rear. Working with Sonix has been a breeze since it utilizes AI (which is extremely accurate) so no waiting around for a human transcriber. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.