# Page 4 | Sonix  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Sonix  the right Speech Recognition solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167966/Sonix/reviews

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Sonix

4.8 (140)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 4 - Reviews of Sonix

## Showing most helpful reviews

Showing 76-100 of 140 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RH

Ray H.  
Academic  
Higher Education  
Used the software for: Less than 6 months

### "Transcription made so much easier in a fraction of the time"

March 13, 2019

5.0

The support from the Sonix team has been excellent with solving both technical questions related to the product as well as providing advice and payment options to suit my situation as an educator. Very impressive!

Pros

The software is very intuitive to use and contains really helpful features like being able to review and correct details in the transcript while listening to the audio. This is the first software I have used that recognises and differentiates between multiple voices with a functional level of accuracy.

Cons

This hardly seems like a disadvantage however, there is an investment of time required in reviewing and correcting 'misinterpretations' of words and phrases in the produced transcript. You also need to manually give an identity to the speaker of each transcribed passage of text though this takes a fraction of the time and cost expended on manual transcription.

Review Source

Kathryn H.  
Principal  
Information Technology and Services  
Used the software for: Less than 6 months

### "Solid transcription product"

September 19, 2022

5.0

I used Sonix for a while but no longer do interviews often enough to pay for the subscription

Pros

Helped me to focus less on taking notes and more on being present with folks I interviewed. I had confidence in the transcription as a resource for me to finalize written interviews after speaking with someone.

Cons

I just wasn't making enough income on writing to cover subscription costs

Review Source

AI

Alejandra I.  
Director  
Media Production  
Used the software for: 6-12 months

### "Excellent service"

April 16, 2021

5.0

It was great. I realized I could have a rough (to 90% of accuracy) transcript ready in a matter of hours. This was true for Spanish and for some local colloquialisms.

Pros

I loved that I could break down the transcript every 30 seconds and include timestamps. I also loved that I could listen to the audio as I followed on the transcript to catch any minor typos or mistakes and that I could pick and name the number of voices in my recordings. Also that I could highlight the parts I'd later cut for my podcast.

Cons

I don't have any cons for the time being.

Reason for choosing Sonix

Can't remember the alternatives I checked, but I used the free sample Sonix offered and two other alternatives and Sonix's quality was better, it was quicker, had faster customer service and was better for me in terms of pricing.

Review Source

AC

Alessandro C.  
Professional Translator  
Translation and Localization  
Used the software for: 6-12 months

### "Sonix does all the job"

November 23, 2020

5.0

I worked as a Project Manager before, then I had some transcriptions to be done, and at the time, the company had bought a few hours on the platform, that's how I got to know it. Now that I work by myself and need transcriptions and subtitles from time to time, it's been my ally. It saves me TONS of time I would spend typing and timing everything. Sonix does all the job, and I only need to make a few weeks before generating an export file. It's amazing. And I just love their sense of humor and human touch to it.

Pros

It's incredibly fast, and it sets the timing for subtitles perfectly. I dread having to time everything myself, and with Sonix I can do that just by pressing Enter.

Cons

I honestly have nothing to complain about. The transcription only went down on inaccuracy because of the video itself at some specific times, naturally, but mostly it would nail it. So really, no complaints.

Review Source

VR

Verified Reviewer  
co-founder, COO  
  
Used the software for: Less than 6 months

### "Excellent! Super easy to use and cuts our team's time in half. High recommend. "

October 21, 2017

5.0

Higher productivity. I save time (more than half) and can get my projects done faster.

Pros

Our marketing and communications team uses it for customer interviews and analyst calls. It is incredibly easy to use and just works. Love that we can edit the transcription afterwards too.

Cons

Our team loves it. This is more of a request but would like the ability to highlight sections of the transcript.

Review Source

LB

Lara B.  
Lead Archaeologist  
Museums and Institutions  
Used the software for: I used a free trial

### "A great timesaving tool, with a super interface"

June 13, 2022

5.0

My work spans traditional archaeology, art/archaeology crossovers and digital archaeologies so this is a great addition to my 'toolkit'. I used the free trial but would definitely budget for the paid version if I was going to carry out a larger oral history project. I'm also trying to work out how I can use it again in my work, more creatively, as I enjoyed using the interface so much.

Pros

I liked \*everything\* about Sonic.ai. I used it for transcribing an oral history recording. It saved a huge amount of time and I was really impressed with how it coped with the recording (taken from a phone call) and the person's strong regional British accent. I liked the interface/UX as a whole, but particularly the way you could edit the draft transcription, with the cursor also working almost as a rewind/playback button.

Cons

There was nothing I didn't like about Sonic.ai!

Review Source

KK

Kim K.  
Advocate for students with disabilities  
Individual & Family Services  
Used the software for: Less than 6 months

### "IEP meeting recordings - game changer!"

April 13, 2020

5.0

Excellent. I appreciate the immediate, personal, and helpful customer service as well.

Pros

As a volunteer advocate for students with disabilities and their families, I attend many Individualized Education Plan (IEP) meetings, most of which are recorded by me and the school system. Being able to capture certain parts of the meetings in transcription form is incredibly helpful to show what was actually said in these meetings, especially when meetings occurred months ago and a child’s rights aren’t being met because the school system promised one thing and did another.

Cons

I am still on a learning curve using this software, and so far everything I have thought of that would help me I have discovered is already a component of Sonix!

Review Source

DV

David V.  
Co-owner  
Internet  
Used the software for: Less than 6 months

### "Huge time-saver for transcribing videos"

January 16, 2021

5.0

A very straightforward and smooth process: create (trial) account -> upload video(s) -> choose the source language -> get notified by email when the transcription is ready -> easily edit while quickly navigating in the video / or script -> download.

Pros

Upload a video. Wait a tiny bit for the magic to happen. And there it is: a rough transcript of the video which you can easily adapt in user friendly interface. The level of transcription is highly accurate, but of course depends on the quality of the sound. And let's not forget, about the pronunciation of the persons talking. The option to download as doc, srt and other formats makes the rest of the editing flow even faster. Transcribing video to text could not be more convenient.

Cons

Nor remarks, I did not encounter any disadvantage or flaw.

Review Source

Madeleine E.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Saves Me HOURS"

June 17, 2020

5.0

I work with authors and often have 3-4 hour interviews to wrangle with. These took a long time and were very costly with a human or trying to do them myself. Sonix made this aspect of my work SO much easier.

Pros

Love how quick & inexpensive the transcriptions are.

Cons

I did a lot of work with an Australian woman and the software didn't always understand her accent. :-)

Review Source

PF

Paul F.  
Lecturer  
Education Management  
Used the software for: Less than 6 months

### "Transcription success"

November 2, 2020

5.0

Overall an excellent experience. You might begin to wonder why you type so much!

Pros

An intuitive piece of software that does well with a range of different speakers and accents. It captured voices from all over North America including French speaking Canadians, allowing me to focus on interviewing and giving the speaker the freedom to answer in full. It's easy to amend anything that is not quite right and creates an excellent transcript suitable for an academic audience and research records. It worked best for me with Google Chrome.

Cons

Any initial difficulty was solved by moving to Chrome. Obviously not every word will be true to type, but a surprisingly high percentage landed spot on, well over 95% accurate.

Review Source

VR

Verified Reviewer  
Business Director  
Translation and Localization  
Used the software for: I used a free trial

### "All round high quality transcription tool"

February 23, 2021

5.0

We are looking for an AI transcription tool that we can use to pre-transcribe audio before involving a human transcriber. As long as the audio is clear, the completeness of the transcript is almost guaranteed.

Pros

It is easy to use. Its video tutorials are easy to understand and cover almost everything you need to know.

Cons

That is cannot handle bilingual or multilingual in a single pass.

Review Source

Gordon L.  
CIO  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Like reading my voicemails"

February 18, 2021

5.0

Quickly found on Google, easy to use, good price tag

Pros

Easy use, upload file, wait a second or 10 and boom there is your transcription!

Cons

It writes down what people say, if they don't say things clear, Sonix is guessing, on the other hand, Sonix will tell you it is guessing. So that makes it good again :)

Review Source

Ryan M.  
Frontend Engineer  
Consumer Services  
Used the software for: Less than 6 months

### "Sonix is a pleasure to use. I am using Sonix for a family history project, and it makes things easy."

October 20, 2017

5.0

Pros

I really like the editing functionality. The audio track and the transcribed text are synced up so that it is really easy to follow along the audio and make in-line edits to the transcribed text. The design is really clear, making it easy to being using quickly. In addition to this, it does a very good job of transcribing so you really don't have to make a lot of edits to the transcribed text.

Cons

Nothing major comes to mind. It would be nice if it had some integration with third parties. I use my Google Drive for a lot of the work I do and I'd like to be able to pass files directly between Google Drive and Sonix.

Review Source

FH

Fred H.  
Sole proprietor  
Computer Software  
Used the software for: I used a free trial

### "Professional product"

March 26, 2024

5.0

Wholely professional. speedy processing and delivery, couple with a friendly follow-up.

Pros

It did a great job in transcribing speech from accented English, it clearly identified speakers and was amazingly accurate.

Cons

I didn't find anything about the experience unlikeable.

Review Source

JN

Jo N.  
Business Owner  
E-Learning  
Used the software for: 6-12 months

### "Easy to use and accurate"

April 28, 2020

5.0

Pros

It's a game-changer. The time I take now for transcription is a fraction of what I'd spend before. And that I can download different file options based on my needs is really great.

Cons

It would be great to be able to upload the transcript on to the video directly. A wish list.

Review Source

Sam T.  
Partner Success Manager NSW/ACT  
Computer Software  
Used the software for: Less than 6 months

### "Impressive, Accurate, Automated transcription services"

November 7, 2017

5.0

automation

Pros

Quick and easy to upload a file (including uploading time), super easy to edit transcription. Cheap as chips, blazing speed and robot transcribing audio

Cons

User interface: perhaps make full use of the monitor screen, found a fair amount of white (wasted) space.

Review Source

SE

Sebastien E.  
Lead Scientist  
Marketing and Advertising  
Used the software for: I used a free trial

### "Super impressive software!"

September 1, 2020

5.0

I was impressed. Blown away. The transcription (which is the most annoying thing to do manually) works like a charm. The user interface is perfect. It saved me so much time and boring work! Highly recommended.

Pros

The transcription while not perfect is excellent. The very few mistakes are easy to fix and some would have been made by a human anyway. The user interface is truly great. Super easy to use. Very clear. It helps you edit your transcription so fast.

Cons

The speech is not so well split. Sentences can be split in the middle and paragraphs could be grouped better. If you want to have subtitles, they offer an automated mode, but I preferred to split the text myself to get better results.

Review Source

LO

Lucía O.  
Teacher English Foreign Language  
  
Used the software for: 6-12 months

### "The best transcriber I've tried"

May 29, 2018

5.0

I love It

Pros

It is really quickly for to transcribe and edit my recordings. And It does a great job, almost without mistakes. It helps me to save a lot of time

Cons

I really have no complaints or something bad to say about Sonix. It is very helpful in my transcriptions

Review Source

II

Ines I.  
Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Thank you!"

April 22, 2024

5.0

Pros

Sonix is super friendly to use. It offers you great results, in a very short time

Cons

It is very expensive for a Latin person.

Review Source

BD

Barret D.  
Marketing Specialist  
  
Used the software for: 1-2 years

### "Very good accuracy. Quick turnover. Easily edited. Saves hours."

June 4, 2018

5.0

Pros

I love how this saves me so much time. That is the biggest benefit for me. In thirty minutes, I can do what would take me 8 hours otherwise.

Cons

The only thing that there is not to like is when some words don't get recognized. Understandably, it's going to miss some here and there.

Review Source

CD

Cathy D.  
Communications Coordinator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great product"

November 2, 2020

5.0

Pros

We started created more internal videos and needed a way to transcribe draft videos in order to finalize and approve wording for final videos. We also use it to create a transcript of final videos for proof of compliance in topics covered.

Cons

I like the ease of correcting the script in the tool but we did have issues with company specific terminology not being recognized. I haven't tried the dictionary feature to see if it would help. Also, if the speaker is not talking clearly, there are a lot more grammatical errors and misunderstood words.

Review Source

PV

Pat V.  
translator/agent  
Translation and Localization  
Used the software for: 6-12 months

### "Perfect help"

October 31, 2019

5.0

Better than I expected. Saved me days of laborious work.

Pros

It helped me subscribe hours of non-native speeches and focus groups, where x people were talking at the same time... amazing!

Cons

All perfect. There was nothing to complain about.

Review Source

JB

John B.  
Director, Special Initiatives  
Education Management  
Used the software for: Less than 6 months

### "Excellent Transcription"

March 21, 2022

5.0

I was very happy overall.

Pros

Compared to the days when I used a cassette recorder and a foot pedal, this software was a very welcome advancement! It was rather simple to figure out and edits were easy. Additionally, just by putting my cursor on a word, the voice recording would start there exactly!

Cons

I think Sonix AI is about as advanced as it can be at this point. No doubt it will accommodate more an more dialects and odd speech patterns as time goes on.

Review Source

VA

Vlad A.  
Computer scientist  
Higher Education  
Used the software for: Less than 6 months

### "Everything was fine ;)"

October 20, 2023

5.0

Pros

The transcriptions were very accurate. Additionally the sonix.ai website has a very user friendly interface, useful functionalities, and attractive design.

Cons

Does not support multilingual speech recognition.

Review Source

DB

Denis B.  
Producer  
Motion Pictures and Film  
Used the software for: Less than 6 months

### "The great experience"

September 11, 2020

5.0

Pros

Super platform, like no other, many useful features and they're updating the workflow for the better user experience.

Cons

There's nothing unpleasant working on this site.

Review Source

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