--- title: "Spiro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Spiro Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/167974/Spiro/" page_type: "product" language: "en" --- # Spiro Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Spiro ## What is Spiro? Spiro is a proactive relationship management platform that automatically creates contacts, organizes and prioritizes opportunities, and proactively recommends next steps to move all your team's deals forward. Spiro takes the work out of sales and provides managers with intelligent sales reports that help turn their sales team into a sales machine. ## What is Spiro used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $12000 Per Feature, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spiro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://spiro.ai&name=Spiro) ## Spiro Overview Updated August 2026 AI summary Spiro is a cloud-based CRM platform designed for small and midsize businesses, particularly those managing B2B sales processes. It supports sales teams and account managers with features such as lead and pipeline management, real-time customer databases, contact and interaction tracking, workflow automation, and customizable reporting. Spiro offers extensive integrations and mobile access across web and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spiro 4.5 (32) VS. [4.5 (1,259)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting Price $12000 Per Feature, Per Year Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (32) Ease Of Use 4.4 (1,243) Value For Money 4.5 (29) Value For Money 4.3 (972) Customer Service 4.7 (31) Customer Service 4.3 (953) ## Spiro alternatives Highest Rated [4.6 (910)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about Spiro Overview ### Which roles and teams benefit most from Spiro? Spiro is most used by sales teams, account managers, and business development leaders who need to track opportunities, follow up with prospects, and keep pipelines moving. Sales engineers and solutions specialists use it to manage complex customer interactions, while executives and managers rely on it for visibility into team activity and revenue progress. Answer based on 32 reviews Overview ### What company size and specific industries is Spiro built for? Spiro is designed for mid-enterprise B2B sales teams, especially companies in supply chain-related industries. It fits manufacturers, distributors, wholesalers, and similar organizations that manage sales operations in complex business-to-business environments. Features and Usability ### What are the key features of Spiro? Spiro offers CRM, lead and opportunity management, pipeline management, and sales forecasting for tracking deals. It also includes contact and customer databases, email management, call logging, calendar sync, task management, workflow automation, reporting and analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Spiro integrate with? Spiro integrates with over 30 third-party tools and platforms across CRM, productivity, storage, and communication. Catalog integrations include Amazon S3, Asana, Calendly, Constant Contact, Dropbox, Gmail, Google Calendar, Google Drive, Google Sheets, HubSpot Marketing Hub, Jira, Microsoft 365, Microsoft Outlook, Microsoft Teams, and NetSuite. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Spiro offer? Spiro provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing. Answer based on 2 reviews Getting Started and Support ### What customer support options does Spiro offer? Spiro provides email/help desk, FAQ/forum, knowledge base, and phone support. Users describe the support team as responsive and helpful, with timely follow-up on requests, guidance through reporting and imports, and quick help resolving issues such as lost contacts. Some users also note clear communication throughout the process. Answer based on 4 reviews Ease of use ### Is Spiro easy to use for sales teams? Spiro feels easy to learn and use for many sales teams, especially people working in the field. It simplifies contact entry, email tracking, follow-up reminders, and report access with a clear layout, though some users mention awkward report sorting, extra fields, duplicated notes, and minor navigation limits. Answer based on 10 reviews ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Spiro includes **Customer Database** and **Real-Time Data**, giving sales teams current account information and a centralized record of customer details. However, it does not include **Data Security**. Instead, it offers other features that reviewers also rate as important, such as **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**), helping businesses organize contacts, find records faster, and keep day-to-day sales work more efficient. Contact Database 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Search/Filter 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Contact Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Reporting/Analytics 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Lead Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Spiro 64 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Field Sales Management: Manage or track sales completed by field teams/employees - Forecasting: Form predictions based on past and present data/trends - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Product Catalog: Present a catalog of inventory that customers can view - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (32) 4.2 Based on 32 reviews ## Pricing Value for money 4.5 (29) Basic $12,000 Per Feature,Per Year Value for money 4.5 (29) 4.5 Based on 29 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (31) 4.7 Based on 31 reviews ## User reviews Overall rating 4.5 Based on 32 reviews Filter by rating 5(17) 4(14) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KL Kevin L. Sales Engineer Mechanical or Industrial Engineering ### "Spiro is a great CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2022 Great. it has really streamlined my contact/opportunity/quote process. Pros Very customizable. the Spiro team helps adjust the software to us. Cons there are some customizations/quests that just don't work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PH Peter H. Regional Sales Manager Food Production ### "My Business Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2022 Overall my experience with Spiro has been great. For any issues I face, their customer sales team reacts quickly. It is an application that I use daily. Pros I like the idea of having an application that allows me to keep my customers' information up to date, including all my interactions with them. I can also view past and current sales without any effort. Cons We have an analytics button that I do not use because it does not give me any relevant information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nicole K. Sales Manager Food Production ### "Beginner friendly, easy to use and keeps me organized!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2022 I am new to sales (about a year and a half in) and Spiro has really helped me learn and organize my leads with where they are in the pipeline. The assistant has become my right hand in remembering when to rebook contracts, reach out on renegotiation and when to close my lead lost. Pros It's so easy to use and learn. It keeps me extremely organized with contacts, leads, pipeline and customer information. Cons I wish I could connect Sales Navigator in some way to Spiro. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KI Kim I. Administradora de pedidos Packaging and Containers ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2022 I can see the status of all opportunities that are managed in our company and see what problems could be solved or, I can see reasons why we loose costumers. Reports are very easily to generate and to understand. Pros I like that the information can be entered easily, wich makes it friendly to the user, also the generation of reports is not exhausting or difficult. They are visually understandable. Cons I like all the features spiro offers me, in this moment, I dont have anything bad to say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Spencer P. Senior Account Executive Computer Software ### "We're very happy with Spiro. Beats the hell out of SalesForce!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2021 It's been great. I've never gone through a CRM transfer but it was surprisingly easy. They took the heavy lifting off of us which was nice Pros Simplicity, ease of use. Mobile app to work on the go and make calls from Mobile App Cons It's so much easier to use than SalesForce it actually took me a couple days to get used to how easy it is to navigate. Not sure if that's a Con lol Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Simplicity, cost, ease of use, support, scalability & integrations Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Reasons for choosing Spiro The way they sold was very consultative. Cost for sure, of course. We had a great feeling about Spiro and it paid off. They didn't overpromise but it definitely over delivered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mary B. Marketing Director Pharmaceuticals ### "Amazing Support. Easy to Use/Customize. Spiro Assistant = Brilliant. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2019 We use Spiro to organize leads, track the progressions, and house the data for all our accounts. Overall, the tool has been easy to use and easy to customize. Pros I'm a huge fan, mostly because I have used very expensive tools out there on the market. Compared to Spiro, they are extremely time intensive to set up with very limited support. What I love most is the support team at Spiro. They are extremely responsive and patient! They made the on-boarding process very easy. I was able to add my customizations easily and integrate with other tools with limited effort. My all time favorite feature is the Spiro assistant. This is great for inbound leads via email. Cons I think this is more of a learning curve - the reporting section is really rich in detail and I just don't have time to sit with all the different reports. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Spiro Ease of use, price, customer support, recommendation of a colleague, features had everything I needed. I have used other tools like Pardot, Salesforce, and HubSpot and found them extremely cumbersome. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Ginny C. marketing Information Technology and Services ### "Spiro" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 1, 2019 It is Great! I love working with my customer service rep, they listen to our thoughts and changes and get back to me in a timely manner. Pros It is easy to use and to keep our accounts in order Cons we are now working with them to build a to-do list Reasons for choosing Spiro Spiro offered everything we needed up front and we built later what was missing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ST Sheala T. Retail Sales Account Manager Food & Beverages ### "Spiro User Basic Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 20, 2019 Pros I like that it helps keep me organized and that it sends reminders Cons There tend to be some glitches and sometimes I think that it over complicates things that c ould be simpler. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WR William R. National Chain Account Manager Food & Beverages ### "Catania Oils" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2019 I seem to be more organized and i enjoy all of my communication with a given prospect in one location. Pros the organization of my leads and how it does not allow a lead to slip through the cracks. Cons I would like the reminders to be shown in a calendar format so i can tell how many reminders i have in a given day and also be able to drag and drop reminders to different days (similar to outlook calendar). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Account Executive Internet ### "Creative" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 12, 2018 Pros I love Spiro's creative approach to assistants within the platform and the users ability to set the persona. It makes the platform entertaining as well as intuitive. Cons Too many times when sending e-mails to the assistant the information did not translate accurately when creating prospects, etc. Usually I would have to go into Spiro and update the fields so that they were correct. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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