--- title: "C2Perform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about C2Perform Software - reviews, pricing plans, popular comparisons to other Contact Center Quality Assurance products and more." source_url: "https://www.capterra.com/p/168039/EducationFolder/" page_type: "product" language: "en" --- # C2Perform Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) C2Perform ## What is C2Perform? With the right tools, processes and motivation, every team can achieve peak performance and EducationFolder makes it possible! Our fully integrated and automated cloud-based contact center software solution gives you actionable data to improve performance and feedback to keep your employees and customers happy. ## What is C2Perform used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)[Healthcare LMS](https://www.capterra.com/healthcare-lms-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for C2Perform?[Manage this product listing](https://www.g2.com/products/c2perform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### C2Perform 4.4 (5) VS. [4.6 (361)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting Price $5 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (4) Ease Of Use 4.5 (9) Value For Money 4.3 (4) Value For Money 4.4 (6) Customer Service 4.3 (4) Customer Service 4.6 (7) ## C2Perform alternatives [4.7 (196)](https://www.capterra.com/p/143513/LearnWorlds/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (197)](https://www.capterra.com/p/144871/iSpring-Learn/reviews/) Starting price $3.58 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (46)](https://www.capterra.com/p/18528/eFrontPro/reviews/) Starting price $720.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about C2Perform Overview ### What company size and specific industries is C2Perform built for? C2Perform is designed for contact centers of any size, including inbound and outbound operations as well as in-house teams and BPO providers. It is built for organizations that manage customer interactions in call center environments rather than for a specific industry sector. Features and Usability ### What are the key features of C2Perform? C2Perform offers talent management, performance management, and learning management for employee development and evaluation. It also includes training management, progress tracking, and assignment management, plus reporting & statistics, performance metrics, alerts/notifications, and email reminders. Additional features include an activity dashboard, employee portal, and gamification. Integrations ### Which third-party tools and platforms does C2Perform integrate with? C2Perform integrates with Five9 and Salesforce Sales Cloud. These catalog integrations cover contact-center calling and CRM workflows, giving teams connection points for telephony data and sales records within a single system. Getting Started and Support ### What training and onboarding options does C2Perform offer? C2Perform provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports guided, face-to-face instruction, live online sessions allow remote walkthroughs, webinars cover group learning topics, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does C2Perform offer? C2Perform provides phone support for customer assistance. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. Users seeking help should expect phone-based contact as the listed support channel. ## Features AI summary Based on 3,851 Contact Center Quality Assurance reviews According to Capterra reviewers, these are the call center features buyers prioritize most when evaluating a solution: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**44%**) C2Perform focuses on other call center capabilities within its platform. Its feature set is designed to support performance management and operational oversight, giving teams a way to track activity, review results, and manage day-to-day work more effectively. These capabilities can help businesses maintain visibility into agent performance and support more informed decision-making across call center operations. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automation Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. Blended Call Center A call center that both makes and receives calls Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Email Offers the ability to send unlimited emails directly from the server without incurring any additional cost. C2Perform 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Blended Call Center: A call center that both makes and receives calls - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost. - Email Reminders: Reminders sent via email - Gamification: Games or game-like elements to track progress and reward accomplishments - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Learning Management: Organize and track educational activities - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Portal: Contains a portal to facilitate investor access to financial documents like K-1s, partner letters, and more. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Training Management: Track employee/learner's progression through training programs --- Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.3 (4) Free Trial Basic $5.00 Per Feature,Per Month Value for money 4.3 (4) 4.3 Based on 4 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Five9](https://www.capterra.com/p/132405/Five9/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (4) 4.3 Based on 4 reviews ## User reviews Overall rating 4.4 Based on 5 reviews Filter by rating 5(2) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JM Jennifer M. Teacher/administrator Education Management ### "Educationfolder review " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 24, 2019 Overall it’s a good tool to use if you need some ideas on how to be a good administrator or teacher. Pros I really liked this software because it helped me train my coworkers and new hires. It showed me how to implement new strategies into my teaching that i would have never thought of. It helped me become a better teacher. Cons I didn’t agree with everything on the software. some of the options it gave me i didn’t like but i think it has to do with the type of person you are and how you want to teach others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KO Kingsley O. External Consultant Research ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 October 11, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nicholas P. College Adviser ### "Educationfolder is a great tool to organize and assist with training and teaching" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 July 13, 2018 Pros I enjoy the fluidity of the product. It was very beneficial and useful in terms of allowing me to use it in ways that supported my needs. Cons I had some issues with understanding and finding items on the interface. i found things a bit complicated from the get go, but this may be because I do not specialize in training. My partners did not have these issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Docente a tiempo parcial ### "The learning management system allows users to identify coaching requisites, schedule training, ...." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 9, 2018 Pros The quality assurance module gives us all the features we need to manage our quality process, disputes, calibrations and agent sign offs. Cons The quality assurance module gives not us all the features we need to manage our quality process, disputes, calibrations and agent sign offs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SJ Sam J. Contact Center Manager Consumer Goods ### "It is a very easy to use product which allows us to better manage our center." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2017 We are better able to manage our call center. It allows us to perform eLearning, provide our agents with a Knowledge Base, perform Quality Assurance and record our coaching sessions. It is a great tool for us. Pros The quality assurance module gives us all the features we need to manage our quality process, disputes, calibrations and agent sign offs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.