# C2Perform Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about C2Perform Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/168039/EducationFolder/reviews --- # C2Perform Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) C2Perform ## What is C2Perform? A cloud based contact center performance management suite that combines QA, training, coaching, knowledge base and employee engagement. In addition, agent level KPIs can be displayed to the agent. The operational suite automates many of the manual tasks within the contact center. It won the 2015 Innovation award from PACE and is a 2016 CIO Review Magazine Top 20 technologies to watch. "The suite is truly innovative and ground breaking, a must have for every contact center" ## What is C2Perform used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Healthcare LMS](https://www.capterra.com/healthcare-lms-software/)[Hospitality LMS](https://www.capterra.com/hospitality-lms-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for C2Perform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.educationfolder.com&name=C2Perform) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### C2Perform 4.4 (5) VS. [4.7 (482)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting Price $5 Per Feature, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (4) Ease Of Use 4.6 (9) Value For Money 4.3 (4) Value For Money 4.3 (6) Customer Service 4.3 (4) Customer Service 4.7 (7) ## C2Perform alternatives Highest Rated [4.8 (129)](https://www.capterra.com/p/152559/KPAEHS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (186)](https://www.capterra.com/p/144871/iSpring-Learn/reviews/) Starting price $3.58 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (131)](https://www.capterra.com/p/130044/LearnUpon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (80)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Blended Call Center A call center that both makes and receives calls Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Email Reminders Reminders sent via email Gamification Games or game-like elements to track progress and reward accomplishments C2Perform 16 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A call center that both makes and receives calls Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Reminders sent via email Games or game-like elements to track progress and reward accomplishments A call center that primarily receives calls, typically customer service focused Organize and track educational activities Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. A call center that primarily makes calls, typically sales focused Organize and manage the accomplishments and development of employees or performance of applications or systems Reporting on how each user, task or process has advanced since its initiation Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Integrate with Talent Managment software to better track learners progress and training sessions Track employee/learner's progression through training programs Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.3 (4) Free Trial Basic $5.00 Per Feature,Per Month Value for money 4.3 (4) 4.3 Based on 4 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Five9](https://www.capterra.com/p/132405/Five9/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (4) 4.3 Based on 4 reviews ## User reviews Overall rating 4.4 Based on 5 reviews Filter by rating 5(2) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JM Jennifer M. Teacher/administrator Education Management ### "Educationfolder review " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 24, 2019 Overall it’s a good tool to use if you need some ideas on how to be a good administrator or teacher. Pros I really liked this software because it helped me train my coworkers and new hires. It showed me how to implement new strategies into my teaching that i would have never thought of. It helped me become a better teacher. Cons I didn’t agree with everything on the software. some of the options it gave me i didn’t like but i think it has to do with the type of person you are and how you want to teach others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KO Kingsley O. External Consultant Research ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 October 11, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nicholas P. College Adviser ### "Educationfolder is a great tool to organize and assist with training and teaching" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 July 13, 2018 Pros I enjoy the fluidity of the product. It was very beneficial and useful in terms of allowing me to use it in ways that supported my needs. Cons I had some issues with understanding and finding items on the interface. i found things a bit complicated from the get go, but this may be because I do not specialize in training. My partners did not have these issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Docente a tiempo parcial ### "The learning management system allows users to identify coaching requisites, schedule training, ...." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 9, 2018 Pros The quality assurance module gives us all the features we need to manage our quality process, disputes, calibrations and agent sign offs. Cons The quality assurance module gives not us all the features we need to manage our quality process, disputes, calibrations and agent sign offs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SJ Sam J. Contact Center Manager Consumer Goods ### "It is a very easy to use product which allows us to better manage our center." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2017 We are better able to manage our call center. It allows us to perform eLearning, provide our agents with a Knowledge Base, perform Quality Assurance and record our coaching sessions. It is a great tool for us. Pros The quality assurance module gives us all the features we need to manage our quality process, disputes, calibrations and agent sign offs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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