Who Uses This Software?

Our client base is comprised of organizations across a number of industries, from financial services, insurance and infrastructure to healthcare, manufacturing, retail and food services.


Average Ratings

2 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • i-Sight
  • www.i-sight.com/
  • Founded 1999
  • Canada

About i-Sight

Use i-Sight Case Management Software for issue tracking to ensure every incident is recorded, investigated and resolved and nothing falls through the cracks. Your personalized dashboard is configured to show you the information you need at a glance and i-Sight's robust reporting tool allows you to report on issues by location, type, time or any other variable to spot trends, areas of risk and opportunities for training.


i-Sight Features

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Knowledge Base
  • Recurring Issues
  • Scheduling
  • Task Management

i-Sight Reviews

Carmeuse Europe decided to use i_Sight after experience in North America.

May 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: +easy to use - very intuitive
+good reporting system

-low speed when reports are generated
-possibility to protect the reports from edit by other users

We have been with i-Sight since July 2012. They are great and their product is performing as I hope

May 28, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Their case tracker does as it promised. If you track it, it can be reported.
Ease of use.
Great Customer Service and Sales Dept.
Cons-Some glitches in the system. Nothing major and fixable. One item repeated the following year.