Who Uses This Software?

Publishers, billboard operators, event producers, digital advertising.


Average Ratings

40 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Ad Sales Genius
  • www.adsalesgenius.com
  • Founded 2007
  • United States

About Ad Sales Genius

Ad Sales Genius is built for companies who sell advertising and sponsorships. Ad Sales Genius will manage all aspects of selling advertising and events. Clients include publishers, DooH, Ooh, expos, digital publishers, and many more. This remarkable software is a fully integrated solution encompassing marketing tools, CRM, production management, accounting, and reporting. We offer full integrations with: Adobe InDesign, QuickBooks, Twilio, DocuSign, and dozens more.


Ad Sales Genius Features

  • Advertising Management
  • Books
  • Campaign Management
  • Catalogs
  • Circulation Management
  • Content Management
  • Layout & Design
  • Magazines
  • Newsletters
  • Newspapers

Ad Sales Genius Reviews Recently Reviewed!


Capterra loader

Ad Sales Genius - There's no solution that is better in the business.

Oct 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ad Sales Genius is by far the very best cloud-based CRM and all-in-one publishing solution in the media business. I could go on and on about each area I will list below, but Ad Sales Genius truly has everything covered. I especially like that ASG is built to drive sales and with the integrations with VOIP providers for click-to-dial features that ultimately increase productivity in daily call volume... to sending insertion orders via Docusign for a quick digital signature, it really helps your team and your clients.

- Reporting... I don't think I've ever work with a better system that has thought of it all. You don't need custom reports with Ad Sales Genius... there are reports for everything and anything you can think of.

- Production... managing artwork proofs and sending via ASG for approvals at the click of a button. Then having the approved ad assigned and visually accessible to that particular insertion is great!

- Flat planning! The ability to go in and build a visual of your publication, dropping in all the editorial content and ads where they should be. Designers can have this as a guideline giving them more time to be creative.

- Workflows... "When this happens, the system needs to do this..." We're just getting into this as it's a new feature but in our early testing, we love it. This will really help assist our media reps to better assist their clients.

There are just far too many pros to list. Invoicing / Commissions / Templates... it just does it all.

Cons: The real con is that I didn't know about Ad Sales Genius when they first came to market!

Overall: My overall experience... the team at ASG is extremely helpful. Very supportive. Incredibly responsive.

When I started a new publishing company, I wondered how I would do so many of the administrative tasks that were previously managed by a number of people at an old publishing company in admin, sales, design/production, accounting etc. We really were watching every dollar and putting all our resources into sales. Discovering Ad Sales Genius was critical in the early stages of our business. I consider this platform very important to our day-to-day operation and a key factor to our success and continue growth.

Capterra loader

Give it a try!

Oct 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For our company...

- great for sales and CRM

- organized

- many options on reports and filtering

- marketing to filtered lists

- dashboard has everything I need to see through out the day

- customer service is super responsive and very pleasant to talk to

- developers take my ideas into consideration

- continually pushing out new updates with new features

- training videos and courses

- attractive/not boring looking

Cons: For our company...

- isn't quite what our production team needs

- having to use QuickBooks Online isn't great but we are working with it

- because of all the new updates some bugs occur periodically but once you send them a support ticket on it they fix it immediately

- you cannot email back and forth with clients on 1 continuous thread like you would on an external email system

Overall: Our company is very small - we have a total of 6 ASG users - and we all have our hands in different parts of the production process so we need access to multiple parts of ASG.

ASG, like any other new system, can be a bit daunting at first because there are so many things it can do, but that is a good thing! Once you get used to it you will appreciate all the options it has. There are new features being incorporated and updated all the time. I really like the team is all that I have spoken to - because they are super nice, very fast at responding to tickets and always willing to help me.

Vendor Response

by Ad Sales Genius on October 08, 2018

Hi, Katy!

Thank you so much for your feedback and review of Ad Sales Genius! We are so glad to have you and the Farm & Ranch team as valued customers. You and the team are great with providing us feedback on new features and enhancements to the software. We appreciate you and your business!

Your Ad Sales Genius Team

Capterra loader

Ad Sales Genius improving over time

Oct 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We needed a system that allowed us to sync our Quickbooks invoices with sales orders, as our previous double entry was resulting in errors and time spent double checking. Ad Sales Genius seems to work very well with Quickbooks - a few glitches in the beginning and trouble displaying correct history, but now it is working better. It also allows you to set up payment plans and store credit cards, which is a great time saver. The sales reps love the Docusign integration and the reminders function.

Cons: We had a hard time onboarding, both with our previous data from Magazine Manager and AdSystem, as well as with training our reps. We had a lot of frustration with technical support. Now that we are over those hurdles, the sales reps are really liking it - but it took a good 6 months. Don't make this switch during a busy sales cycle!

Overall: We are looking forward to trying the production module, and we appreciate the fact that the software is improving and changing for the better on a weekly basis. The new tech support people are very responsive.

Vendor Response

by Ad Sales Genius on October 08, 2018

Hi, Barb!

Thank you so much for your candid feedback about Ad Sales Genius! We appreciate the time that you took to share your experiences from starting with Ad Sales Genius to where you and your team are today. You and your team are valued customers and we are happy to keep bringing out new features for you!

Your Ad Sales Genius Team

Helps Me Do My Job!

Apr 01, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's ease of use and the many features it provides that help ensure the process of selling from start to finish is without headaches.

Cons: I feel like in the invoicing it could be more customizable. For example, we have a few advertisers that are not always on time in paying their bills. It would be nice to have a "PAST DUE" option other than assigning a payment plan. Also, in the proposals - we cater to small companies and often times the total number (i.e. amount after 12 months) scares them off from signing an agreement. If we could take the "subtotal" & "total" feature of the contracts it may make getting clients to sign for more than 1 month at a time a bit easier.

Overall: It has helped me so much in keeping up with when contracts expire and all throughout the process. I love the software and have already recommended it to several companies in town!

Vendor Response

by Ad Sales Genius on April 03, 2019

We're happy to hear you are enjoying your experience with Ad Sales Genius! Thank you so much for recommending us to others! With regards to invoicing, creating custom templates within settings lets you choose (or hide) the types of information displayed to clients, and setup is fast and easy! There are also some payment plan invoice options that may help you display past due payment amounts more effectively. Please feel free to reach out to our support team, and we'll walk you through these items!

Ad Sales Genius Review

Nov 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I find it to be overall very intuitive which is often not the case for this type of software. In sales, it makes most sense for back end work to be quick, easy and efficient and I think Ad Sales Genius is all of those things.

Cons: There are a few things that seem rigid, like the process for deleting a contract. You pretty much have to just cancel the insertion for a contract. It's also not super simple to edit a contract once it's been won-and I understand why this might be more complicated, but advertisers do change their minds. I also am having issues figuring out how to copy a proposal and edit it, which is important for renewal time!

Overall: So far it's been good. Initially, our team had a rocky start because our structure is maybe a little different than the average ASG customer but the software's customization options were part of why we chose it. Ultimately, the ASG team has worked with us to accomplish what we need and successfully transfer information over and organize it as close to correctly as possible with minimal manual work on our part.

Vendor Response

by Ad Sales Genius on November 28, 2018

Hi, Elaina! We appreciate your feedback and comments on your experience with Ad Sales Genius. There are several business rule configuration options with regard to contracts that your Admin can change for contract edits. We reviewed your account and see that the settings are currently set to the most restrictive; we encourage you to speak with your Admin to review the settings and see if there are some business rules that can be changed to make it easier to update contracts for your customers.

This made selling ads fun for me again

Feb 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use.

Fast and intuitive GUI.

Constantly improving (I thought it was perfect, but somehow these guys find ways to step it up).

It's NOW fun to build contracts.

Cons: I met the owner many years back and I mistook his confidence for cockiness and this misjudgement delayed my purchase. I wish I knew then what I knew now and I would've been onboard way earlier.

Overall: We needed a better way to build contracts. Wanted a more modern experience for our users. Their support team is amazing. VERY responsive to feature requests.

Vendor Response

by Ad Sales Genius on February 15, 2019

Thank you for providing your feedback on your experience with Ad Sales Genius. We're thrilled that you love our product, and we look forward to continuing to serve you and your company!

Capterra loader

One size does not fit all. For our business, ASG is a perfect fit.

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We are a multimedia business with a print magazine, network of websites, trade show, newsletters and radio show, before finding ASG, we were on the largest (and most expensive) CRM in the world. We struggled with the multiple add-ons you had to purchase and customize for an advertisng based business. ASG takes care of every aspect of the CRM process for an ad based organization. Just because there's the biggest CRM available out there, one size does not fit all.

Cons: With any CRM - commit to a minimum of one year! It really takes that time to get adjusted and your team feeling comfortable using ASG.

Capterra loader

ASG Review

Mar 19, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Once you learn this software, it's easy to work your way around. Customizable templates. Prompt customer service. Consistent updates and saves, and information can be entered easily. Adaptable to multiple environments

Cons: Customer service is moving towards a self service model for an expensive product. Updates sometimes can mess up the general formats

Vendor Response

by Ad Sales Genius on March 20, 2019

Thank you for taking the time to share your experience with Ad Sales Genius! We're so glad you're enjoying our software! Regarding your experience with our support and updates, we aim to keep things as smooth as possible for users as we add new functionality. You're always welcome to directly contact our support team via telephone for any urgent support requests. The reason we encourage a support ticket beforehand is to help document issues to create an even better user experience for all!

Publisher

Nov 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use for all departmental personnel

Cons: It's not clear exactly how it syncs with Quickbooks, which is key to our billing operation. Difficult to get a person on the phone for support (excellent communication via email, however).

Overall: positive and easy to use

Vendor Response

by Ad Sales Genius on November 27, 2018

Hi John! Thank you for the great review! We've hired many more new staffers to the team in the recent year. You are welcome to call us anytime at: 855-464-3648 and press 2 for support. For QuickBooks, we might need to schedule a time with a subject matter expert for any advanced questions regarding this feature. Thank you for being a customer of Ad Sales Genius and we look forward to continuing to serve you and your company!

Capterra loader

Could be good

Sep 10, 2018
4/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Its great to see a CRM focused on media sales. There is a lot that this software gets right.

Cons: The support is non existent. It is as if this company doesn't want your business. The pricing compared with industry leaders such as salesforce, Pipedrive, etc is stuck in the 1990's.

Whilst many take on board feedback these guys don't . Its almost as if they built it for one publisher and are unwilling to make it flexible for other publishers.

Overall: Not worth investing in software that is inflexible with a support team that doesn't really care.

Vendor Response

by Ad Sales Genius on September 13, 2018

Hi Adam,

Thank you for your feedback. I apologize you were disappointed in the free trial and our pricing. We have instituted a five user minimum because of the amount of time we spend helping our customers during trained and setup. As you know, we are a niche product and not a generic solution like PipeDrive or SalesForce; our team spends a lot of time one-on-one with our clients. I know you live in Europe and have a significant time difference from our standard business hours. Our records show you have not yet setup a demo with us. If you would like to talk with one of our team members, please don¿t hesitate to reach out! I wish you all the best with your start-up publication.

Great products, many features, attentive to needs, customized to advertisement sales, genius!

Jan 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ad Sales Genius is full of beneficial features and the company continually is working to help customize and further improve the software to give added new features to our business model. ASG encompasses a large majority of functions within our sales and accounting system needed to track and monitor data for reporting within our business. Address and monitor any tickets open in a timely and efficient manner. The insertion order to invoice to cash collection process is automated and helps save time and labor by making it easy to process invoices and collect payments.

Cons: Couldn't say much about what I don't like about this software. I haven't had any issues that I can speak of.

Overall: Revenue Share Functionality

Advertisement Inventory Selection

Customized Contract Proposal Generation

E-Sign Capability

Customized Reporting

Recurring Payments Capability

Propescting

Opportunity Creation and Tracking

Ad Sales Genius

Feb 15, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how bright the dashboard is. I think that there are many ways to set up reminders and log information that is vital for your team and yourself when you work with money and clients

Cons: I still don't think the flat plan has been properly fixed, I believe there is a lot of potential for this with the business I work in.

Overall: This CRM system if great. I believe that the company has worked hard to implement things that we have requested which is super helpful and their support team responds very quikly.

Vendor Response

by Ad Sales Genius on February 21, 2019

Brittni, we are thrilled that you are enjoying our product! Based on your feedback, a member of our support team will reach out to you shortly to help you configure your flat plan settings in a way that works best for your team. Thank you for being a customer!

Excellent new platform

Feb 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The interface is easy to to use for the most part, with a very high degree of functionality for the price. By far beats out other web-based CRM programs for functionality. You can run an entire media outlet (or chain) using this platform. Their customer service people are quite responsive & even offer custom fixes when its within their capabilities.

Cons: My only two issues with this platform are integrating email & customizing invoices. The first is more likely on our end due to multi-factor authentication, but when I highlighted this with their customer service team they were responsive & able to fix the issue & integrate my email.

The second issue is due to the type of business I work for & the kind of ad units we're booking. Because of this I am unable to put run dates on my invoices for specific ad units. They are working on this fix, but just haven't quite gotten there yet. For now, we simply use our old invoicing system.

Overall: Overall, a very good experience despite my two minor issues.

Vendor Response

by Ad Sales Genius on February 21, 2019

Thank you for your kind words about Ad Sales Genius, Ian! Our team is happy to see that you are so pleased with our product, and we are excited to have you as a customer!

Great team, great product

May 09, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has already solved the majority of the problems you come across when publishing any kind of magazine or even digital / exhibition space advertising. The process is made very straightforward & takes away the need to have to think about what to do next.

Cons: We are based in the UK which has presented some issues with certain functionality that is not yet available here. We have needed to amend some of our processes around what the system currently does/doesn't do.

Ideally I'd like a little more flexibility around reporting.

Overall: The overall process has been great. The team involved are all really helpful and knowledgeable and nothing seems to be too much trouble for them.

They are very receptive to feedback & requests for development and certain things can be updated very quickly. Even though we are a long way away I feel fully supported.

The software itself has given me so much better visibility of where things are up to and how the team are doing.

Vendor Response

by Ad Sales Genius on May 13, 2019

We're delighted to hear that you're enjoying your experience with Ad Sales Genius as much as we enjoy having you as a customer. Our team is happy to help your company with all of its CRM software needs! Thanks for the kind words!

Capterra loader

Best publishing software

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is incredibly easy to use with no extra bloat that comes with other services. This software is specific to publishing so it works extremely well for us.

Cons: I have no complaints about this software. The only (slight) downside is that I have a wish list of features that are still being developed. That's not necessarily a bad thing though, as the team is constantly working to make the software better at the direction of the users.

Overall: Best tech support I've ever experienced. Very user friendly and the team is always accommodating to suggestions on new features or improvements.

Vendor Response

by Ad Sales Genius on November 26, 2018

Hi, Jason! Thank you for your feedback; we are glad to hear about your experiences with Ad Sales Genius. We look forward to rolling out even more features for you and your team!

Ad Sales Genius Review

Feb 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the convenience and easy access to multiple devices.

Cons: The response time to problems with the system.

Overall: I do not like the lack of customer service when you want to speak with an actual person and they prompt email only.

Vendor Response

by Ad Sales Genius on February 15, 2019

Hi Andrea, thank you for your feedback on Ad Sales Genius. We are glad you are enjoying our product! Regarding your support concerns, we encourage you to call the toll-free number listed on our website (855-GO-GENIUS), to open a support ticket from the top-right corner within Ad Sales Genius, or to schedule a conversation with us if the issue cannot be quickly addressed by either of those methods.

Magazine Publisher

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive software that gives me real time information I need to manage in a few short clicks.

Cons: Changing to Quick Books on line. A blessing and curse all in one.

Overall: Responsive and professional.

Vendor Response

by Ad Sales Genius on March 04, 2019

Thank you for taking the time to review Ad Sales Genius, Todd! We're thrilled that you're a fan of our software!

Excellent CRM for marketing, advertising and publishing

Nov 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Automation features, Customer service, being able to nurture and track prospects, full management of the production process.

Cons: That we didn't implement it across all of our departments sooner.

Overall: The ability to seamlessly manage a prospect through the sales cycle and production process with all departments working together. This has also allowed us to fine tune our policies, procedures and customer retention strategies.

Vendor Response

by Ad Sales Genius on November 27, 2018

HI Alex! Thank you for the online review! You and your team has been a joy to work with. Ad Sales Genius is here to assist you with any needs you have. Thank you for choosing Ad Sales Genius!

-The Genius Team

Best CRM I have used

Apr 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to email directly from the CRM.

Cons: The back button feature isn't the greatest.

Overall: I have used many different CRM's including Salesforce and I find that Ad Sales Genius is one of the best that I have used. Several things I like - the ability to put in and track sales goals and notifications when sales are made and the ability to see the total daily sales on the Dashboard.

Vendor Response

by Ad Sales Genius on April 26, 2019

We're delighted to have you as a customer, and our team is especially excited to hear that you feel Ad Sales Genius is the best CRM you've used! Thank you for taking the time to share your thoughts with us and others who may be looking for new ad sales software.

I really wanted this to work for us

Feb 13, 2019
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: There is very little I liked about this software.

Cons: When we signed up for this software, we were sold on features that, unknown to us, were not fully functional, nor anywhere close to being fully functional. Specifically, we were told this software had a trade show sales function that allowed vendors to select booths from an interactive map which was exactly what we needed. We prepaid for a year of service anticipating that this software offered this among many other features. When we tried to use this function, we found out it not ready to use and would instead be "coming soon." We were also told by the sales rep that she never actually said that it did have this feature and unfortunately we were stuck for a full year. We were not off to a great start. Our sales rep also failed to mention that MOST everything else we purchased this software for would require us to purchase several other apps in order to work. Strike 2 - at least be honest about what will be needed to make this software work! I purchased this to REPLACE other apps, not be forced to add new and more expensive ones. Otherwise, set up of literally everything involved with this software is terribly complicated and this software is not at all intuitive to use. I get that there is a learning curve to anything, but when a "solution" makes processes two and three times more difficult and complicated, it's not a solution at all.

Vendor Response

by Ad Sales Genius on March 01, 2019

Jessica, we're sorry you did not enjoy your experience with Ad Sales Genius, and we've taken swift measures to ensure a situation like yours won't happen again. We wish you and your publication the best in the future.

ASG for ME!

Jan 25, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I enjoy the software, it has so many features that work well for me. It helps keep my leads in order, reminds me to call on people, the contracts are easy to send to customers, you have pagination there, your artists can send you edits, and it just keeps everything in one place! From your lead all the way to the sale, the product, and the invoice!

Cons: It was a challenge to pick up, and I am still not familiar with all, but the tutorials are helpful, and the customer service team is very quick with issues or questions. So really no con :)!

Overall: I am enjoying it, because I have everything in one spot. I was the first one to really get to try this out where we are working, and I am able to do so much with this, and it just has been so helpful!

Vendor Response

by Ad Sales Genius on February 15, 2019

We are delighted to hear that you are enjoying your experience with Ad Sales Genius! Thank you for choosing us!

Ad Sales Genius - a CRM & Invoicing application designed for publications + more

Nov 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ASG is the first sales CRM that really gets how our media business operates and provides our team the tools we need to provide a great customer experience while tracking revenue.

Cons: That it wasn't available for our business 15 years ago.

Overall: Absolutely fantastic customer service and always eager and willing to listen to our suggestions!!

Vendor Response

by Ad Sales Genius on November 26, 2018

Hi, Karyn! Thank you so much for your feedback about Ad Sales Genius. We are happy to have you as a customer and appreciate your suggestions!

Capterra loader

Ad Sales Genius is a great solution

Nov 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: In switching to an all-digital format, we were truly challenged in finding the right ad manager. Genius definitely was the right choice. We performed a trial with several other competitors and Ad Sales Genius was selected because of its pricing and especially its ease of use.

Cons: A few of the features could be honed a little to allow for more user manipulation. However, we've noticed that ASG has been addressing and updating the areas of concern over the past few months.

Overall: We are very satisfied with this product, the pricing, and especially the support.

Vendor Response

by Ad Sales Genius on November 28, 2018

Hi, David! Thank you very much for your review and feedback on Ad Sales Genius. We are constantly improving features, integrations, and customization of Ad Sales Genius; we have even more exciting updates coming out soon for you and your team!

Capterra loader

Excellent Customer Service

Jan 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Getting to speak with real people that provide solutions quickly. Their team remains to be responsive and helpful with trainings and questions that arise.

Cons: As with any new software there are adjustments and hurdles, however, the team at Ad Sales Genius is responsive and professional at any turn.

ASG New User

Feb 21, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: So far, I have enjoyed the user friendly options on ASG. There has been a learning curve for myself and my team and more customer support would have been great.

Cons: Trying to change prices on items is a little clunky and hard to maneuver. Adding in new products is also a challenge. It would be great to have this option in the proposal to + a new price or product.

Vendor Response

by Ad Sales Genius on March 01, 2019

Mary, thank you for taking the time to share your feedback on Ad Sales Genius. We're happy that you are enjoying our software! If you would like additional onboarding or training for your team, don't hesitate to open a support ticket within Ad Sales Genius. Our support desk is monitored Monday through Friday from 8:30 a.m to 5 p.m. Central.

Ad Sales Genius

Nov 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Overall really easy to use, from calling to proofing! Their customer service is amazing too!

Cons: Bit of a learning curve since there's so many features, but once you get used to it it's great!

Vendor Response

by Ad Sales Genius on November 26, 2018

Thank you for your feedback and sharing your experience with Ad Sales Genius!

Ad Sales Genius

Nov 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to navigate and find things, or figure it out with time. Customizable.

Cons: Updates can be challenging as things are moved around.

Overall: Very functional for our needs. Quick responses from support staff

Vendor Response

by Ad Sales Genius on December 06, 2018

Thank you for your feedback, Chris! We appreciate you as a customer!

Ad Sales Genius Gets the Job Done

Apr 22, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It keeps my contacts neatly organized and allows me to track opportunities better.

Cons: It is fine for what it is meant to do but not nearly as robust as a Salesforce, Close, or legit CRM software.

Vendor Response

by Ad Sales Genius on April 25, 2019

Thank you for taking the time to review Ad Sales Genius! We appreciate that you would recommend us to others looking for a CRM for ad sales. Regarding your feedback, unlike some other solutions on the market, we are dedicated to consistently rolling out new features that our customers can set up fast and start using easily?no coding or hiring developers required. Please feel free to reach out to our support team if there are any features you would like to see within future Ad Sales Genius updates!

ASG Review

May 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and learn. The user interface is simple and can be used with a minimum amount of training.

Cons: Need to be able to attach accounts together better via a parent child. Need to be able to ad call notes without making a call via ASG so you don't have to place in generic notes.

Overall: Overall good product so far.

Vendor Response

by Ad Sales Genius on May 13, 2019

Thank you for your review of Ad Sales Genius?we're thrilled to see that your team is happy with our CRM software! Don't hesitate to contact our support team with requests and feedback for settings and features. Updates based on insights from customers like you help us continue to offer the most powerful and easy-to-use solution!

A Genius Addition

Nov 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ad Sales Genius allows our departments to seamlessly integrate (clearly displays touches and statuses from marketing, accounting, sales, production) maximizing our client relationships. In addition, the training modules were very thorough and made it easy to incorporate.

Cons: Ad Sales Genius is continually growing the product and developing additional features so there are some minor beta bugs but the ASG team is quick to give attention and provide solutions.

Overall: Positive and productive! :)

Vendor Response

by Ad Sales Genius on November 28, 2018

Hi, Jennifer! Thank you for your feedback on Ad Sales Genius!

Good software for small business

Nov 26, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like a lot of the features. Reports are easy to compile and history of sales is easy to find.

Cons: I don't like how the proposals are generated and I think there could be some tinkering done with them. Additionally, for an organization with many clients, it should be easier to assign contacts/advertisers/leads to different accounts.

Vendor Response

by Ad Sales Genius on November 28, 2018

Thank you for your feedback on Ad Sales Genius! As always, if you find something in our software that needs to be adjusted please use the "send feedback about this page" button. We very actively monitor and make adjustments based on our users' feedback!

Ad Genius, a real Genius

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We recently purchased this program to help us with the management of our company Georgia Publishing.

We love it! It has so many tools to keep us organized and their training videos are awesome and very helpful.

Cons: So far we have no complaints. The program has actually exceeded our expectations.

Overall: Ad Genius is the perfect product to help your company grow.

Vendor Response

by Ad Sales Genius on May 15, 2019

Thank you for the kind words! We're delighted to read that Ad Sales Genius is exceeding your expectations?and our team is especially excited to see that our CRM software is helping your publishing company grow!

Makes My Job Easy!

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I absolutely love how functional it is from the starting process of putting in a lead to billing an advertiser for an insertion!

Cons: At times it feels like it's made for big departments, & we are a 2-person team so it can't get a little departmental. That's not always a bad thing though.

Overall: Everything from the software to customer service has been excellent! I would definitely buy them again as they are perfect for any business in Ad Sales!!

Vendor Response

by Ad Sales Genius on December 06, 2018

Thank you for your review of Ad Sales Genius, Kippie! We are glad to have you as part of the Ad Sales Genius family!

Blows Magazine Manager out of the Water

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Incredible team of people with a great product.

Easy to use, intuitive interface.

Cons: Lots of set-up. Would prefer some additional hand holding for getting it all set up.

Overall: No more download, sign, upload/scan, send etc. - Integration with DocuSign!! Yes! Such a time saver.

This software is a time saver all around compared to the dinosaur MM.

Thanks ASG!

Vendor Response

by Ad Sales Genius on March 26, 2019

Thank you for taking the time to share your experience with Ad Sales Genius. Our team is genuinely thrilled that you think so highly our product, and we appreciate the opportunity to serve you and your company!

Ad Sales Genius

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and training tutorials were very helpful! Every video was easy to follow and the ability to come back to sessions as needed for refresher is very handy.

Cons: Believe we had some issues on the back end with entering different currencies.

Vendor Response

by Ad Sales Genius on May 15, 2019

Thank you for your review of Ad Sales Genius! We aim to offer the most powerful, easiest-to-use CRM software for media sales, and we're happy to see you're pleased with your experience. Our team looks forward to continuing to support your business as we roll out new features and updates!

Excellent customer service and process for implementation

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am so happy to be moving out of our old CRM and into ASG. The staff has been so helpful and made our company feel at ease during the transition. I would recommend to anyone looking for a new CRM.

Cons: None yet. I love that when I do see any issues that I can give suggestions

Vendor Response

by Ad Sales Genius on April 05, 2019

We are delighted to see how much you are enjoying Ad Sales Genius! Our team is excited to support your organization, and we look forward to helping you get the most out of our platform as time goes on!

Great Start!!

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use of this software makes changes quick and efficient.

Cons: I was having difficulty logging in at first.

Overall: We were looking for an "all-in-one" solution and we finally found it with Ad Sales Genius. I am a relatively new user and looking forward to digging in and really seeing what this product can do.

Vendor Response

by Ad Sales Genius on March 20, 2019

Thank you for taking the time to share your experience with Ad Sales Genius, Lee! We're thrilled to see that you are enjoying our software!

Love Ad Sales Genius!

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used other software that is suppose to do what ASG does but have never had a good experience. I love the ease of Ad Sales Genius.

Cons: The filter button isn't clear at first, I wish it was a little more elementary...like GO. I seem to hesitate on that button every time.

Vendor Response

by Ad Sales Genius on March 01, 2019

Thank you for taking the time share your experience using Ad Sales Genius! Our team is thrilled that you are loving our software!

Capterra loader

Great Product for Publishers

Feb 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fully integrated layout, sales, billing and AR solution. Good replacement for old, traditional non cloud based solutions like newscycle, Pre1, etc.

Cons: Customer facing purchase portal could use some work for classifieds.

Overall: Great end to end solution. very capable support staff, new build.

Vendor Response

by Ad Sales Genius on February 15, 2019

We appreciate your feedback! We're thrilled to hear that Ad Sales Genius is serving you and your team so well!

Great sales companion!

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can send emails directly from the software.

Cons: I honestly can say that there is nothing I do not like about this software.

Overall: Superb!

Vendor Response

by Ad Sales Genius on December 06, 2018

Thank you so much for your feedback, Susan! We are happy to have you as an Ad Sales Genius customer!