# Page 2 | MediaOS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is MediaOS the right Sales Tracking solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168091/Ad-Sales-Genius/reviews --- MediaOS 4.7 (129) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of MediaOS ## Showing most helpful reviews Showing 26-50 of 129 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katy F. National Sales Manager Real Estate Used the software for: 6-12 months ### "Give it a try!" October 4, 2018 4.0 Our company is very small - we have a total of 6 ASG users - and we all have our hands in different parts of the production process so we need access to multiple parts of ASG. ASG, like any other new system, can be a bit daunting at first because there are so many things it can do, but that is a good thing! Once you get used to it you will appreciate all the options it has. There are new features being incorporated and updated all the time. I really like the team is all that I have spoken to - because they are super nice, very fast at responding to tickets and always willing to help me. Pros For our company... - great for sales and CRM - organized - many options on reports and filtering - marketing to filtered lists - dashboard has everything I need to see through out the day - customer service is super responsive and very pleasant to talk to - developers take my ideas into consideration - continually pushing out new updates with new features - training videos and courses - attractive/not boring looking Cons For our company... - isn't quite what our production team needs - having to use QuickBooks Online isn't great but we are working with it - because of all the new updates some bugs occur periodically but once you send them a support ticket on it they fix it immediately - you cannot email back and forth with clients on 1 continuous thread like you would on an external email system Review Source Response from MediaOS October 8, 2018 Hi, Katy! Thank you so much for your feedback and review of Ad Sales Genius! We are so glad to have you and the Farm & Ranch team as valued customers. You and the team are great with providing us feedback on new features and enhancements to the software. We appreciate you and your business! Your Ad Sales Genius Team Barb K. Publisher Publishing Used the software for: 1-2 years ### "Ad Sales Genius improving over time" October 7, 2018 4.0 We are looking forward to trying the production module, and we appreciate the fact that the software is improving and changing for the better on a weekly basis. The new tech support people are very responsive. Pros We needed a system that allowed us to sync our Quickbooks invoices with sales orders, as our previous double entry was resulting in errors and time spent double checking. Ad Sales Genius seems to work very well with Quickbooks - a few glitches in the beginning and trouble displaying correct history, but now it is working better. It also allows you to set up payment plans and store credit cards, which is a great time saver. The sales reps love the Docusign integration and the reminders function. Cons We had a hard time onboarding, both with our previous data from Magazine Manager and AdSystem, as well as with training our reps. We had a lot of frustration with technical support. Now that we are over those hurdles, the sales reps are really liking it - but it took a good 6 months. Don't make this switch during a busy sales cycle! Review Source Response from MediaOS October 8, 2018 Hi, Barb! Thank you so much for your candid feedback about Ad Sales Genius! We appreciate the time that you took to share your experiences from starting with Ad Sales Genius to where you and your team are today. You and your team are valued customers and we are happy to keep bringing out new features for you! Your Ad Sales Genius Team CM Cindy M. Dir of Advertising and Marketing Media Production Used the software for: 2+ years ### "AD Sales Genius easy to use " July 17, 2023 5.0 Have been using ASG for 5 years now and wouldn't trust any other system to handle all of our publishing business functionalities. Pros It is easy to use and effective. The best thing about it is that you can manage your business from anywhere in the world. Cons There is no down fall to using ASG. Just like any other system it has glitches but os fixed in a blink of an eye and customer support is always a push of button away. Review Source tL todd L. Publisher Publishing Used the software for: 2+ years ### "Get started you won't regret it." May 11, 2021 5.0 Overall a very pleasant and rewarding experience. Are there "hiccups" of course, but improving overall efficiencies always does. I can't imagine running a publishing company without a CRM and ASG is the best and most innovative CRM we could find. Pros I appreciate ASG continued pursuit to excellence. They adapt to the marketplace changes quickly. Cons Onboarding ASG to your entire team will be a change. Most people don't like change. I suggestive "dive in head first" and engage every department right away. They will thank you after three months. Reason for choosing MediaOS I was an early adopter of ASG and Magazine Manager at the time didn't offer a lot of what we were looking for out of a CRM. Review Source Response from MediaOS May 17, 2021 Thank you for taking the time to review Ad Sales Genius. Our team appreciates your longtime support. We're excited to continue helping your business maximize its efficiency and crush its sales goals for years to come! CD Colleen D. VP of HR Marketing and Advertising Used the software for: 2+ years ### "Love that we switched" January 18, 2021 5.0 This new system has streamlined our invoicing which was one huge issue with our old system. Pros We switched from our old platform 2 years ago and could not be happier. The system is so user friendly and the customer service far exceeds any other CRM I have used. Cons Nothing. I love that they have an option to suggest improvements and I think that is so great to have a company that cares what its clients think. I do wish that when invoices are paid the receipt showed what actually paid for that invoice. MM had that and it was so helpful. Review Source Response from MediaOS March 10, 2021 Thank you so much for taking the time to review Ad Sales Genius! Our team appreciates your kind words, and we're happy to continue building software that helps your business run more efficiently! CM Cindy M. Marketing Consultant Marketing and Advertising Used the software for: 2+ years ### "Ad Sales Genuis is Best CRM I Have Ever Used" September 2, 2021 5.0 I am very happy our company uses ASG because it helps me be more efficient, which allows me to have more time for generating sales not managing data. It is easy to use and helps me manage my projects. Pros I can find everything I need on the client page: contact info, email correspondence, contracts, invoicing, past due balances, notes and follow ups. I love the docu-sign feature which makes managing my renewals so much easier for both me and the client. Reports are easy to run and system runs smoothly. Cons Cannot think of anything I don't like. I wish I knew how to use the email marketing tool or how to set up templates but that is on me for not taking the time to learn how to do this. Review Source Response from MediaOS September 9, 2021 Cindy, thank you for taking the time to review Ad Sales Genius! Our team truly appreciates your kind feedback! VR Verified Reviewer Operations Manager Publishing Used the software for: 1-2 years ### "Publishing Ease" September 17, 2020 5.0 supportive and incredibly useful. Pros The usability of this software is leaps and bounds above other systems i've used. It's helped our company organise all communication and information into one organised format. Cons The third party extension for the email integration is rather patchy. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Overall better product. Review Source Response from MediaOS September 23, 2020 Thank you for your review of Ad Sales Genius! We appreciate your kind words, and we're pleased to hear that your switch to our software has been satisfying. Lawrence M. Founder & CEO Used the software for: 2+ years ### "One size does not fit all. For our business, ASG is a perfect fit. " January 9, 2018 5.0 Pros We are a multimedia business with a print magazine, network of websites, trade show, newsletters and radio show, before finding ASG, we were on the largest (and most expensive) CRM in the world. We struggled with the multiple add-ons you had to purchase and customize for an advertisng based business. ASG takes care of every aspect of the CRM process for an ad based organization. Just because there's the biggest CRM available out there, one size does not fit all. Cons With any CRM - commit to a minimum of one year! It really takes that time to get adjusted and your team feeling comfortable using ASG. Review Source Christopher C. Account Executive Marketing and Advertising Used the software for: 1-2 years ### "ASG Review" March 19, 2019 5.0 Pros Once you learn this software, it's easy to work your way around. Customizable templates. Prompt customer service. Consistent updates and saves, and information can be entered easily. Adaptable to multiple environments Cons Customer service is moving towards a self service model for an expensive product. Updates sometimes can mess up the general formats Review Source Response from MediaOS March 20, 2019 Thank you for taking the time to share your experience with Ad Sales Genius! We're so glad you're enjoying our software! Regarding your experience with our support and updates, we aim to keep things as smooth as possible for users as we add new functionality. You're always welcome to directly contact our support team via telephone for any urgent support requests. The reason we encourage a support ticket beforehand is to help document issues to create an even better user experience for all! AG Autumn G. Marketing Manager Publishing Used the software for: 6-12 months ### "First Time User " January 12, 2021 5.0 But overall, the software accommodates our needs with a few bumps and bruises. Pros I just started at this company about 6 months ago and this was my first experience with Ad Sales genius. There was some necessary training required, but over the interface and interaction has been great. The staff is available and able to video chat which is very helpful, when we need them. Cons I do think the email conversation could be improved. Sometimes the responses are as helpful as we would like. Perhaps we are not explaining in detail what the issue is, but the feedback can be less than stellar to try to troubleshoot how to fix the problem. Reason for choosing MediaOS Unfortunately, I was not included in making this decision. So, I can't exactly speak on what the deciding factor was. However, we have stayed and haven't ventured to anything else so we like the product and will continue to use it. Review Source Response from MediaOS March 10, 2021 Thank you for taking the time to review Ad Sales Genius! We're happy to see that you're satisfied with our software, and we thank you for your feedback! KK Katrina K. Associate Publisher Publishing Used the software for: 2+ years ### "Great software" March 14, 2020 5.0 I do like it, quite a bit. Pros I appreciate the dependability of this ASG software, knowing that our goals and sales can be seen clearly and accurately. The CRM function is excellent too. The one feature I would definitely bring back, and the one that set this software a part and my team loved so much, is the falling color confetti on the screen after a sale is "won." While this may seem frivolous, sales is so dependant motivation and this confetti upon closing was highly motivating for our team. Cons Removal of the confetti. Having to scroll from 2018 (date we started on ASG) to current month when booking products. It causes errors when people don't look at the year properly. It's easy to miss. I think there should be a dropdown menu for this to cut down on the amount of scrolling and booking errors. Review Source Response from MediaOS March 17, 2020 Thank you for taking the time to review Ad Sales Genius! Our team appreciates that you have chosen our ad sales software to run your business, and we are delighted to have you as a customer. RH Ranessa H. Office Manager Marketing and Advertising Used the software for: 6-12 months ### "Helps Me Do My Job!" April 1, 2019 5.0 It has helped me so much in keeping up with when contracts expire and all throughout the process. I love the software and have already recommended it to several companies in town! Pros It's ease of use and the many features it provides that help ensure the process of selling from start to finish is without headaches. Cons I feel like in the invoicing it could be more customizable. For example, we have a few advertisers that are not always on time in paying their bills. It would be nice to have a "PAST DUE" option other than assigning a payment plan. Also, in the proposals - we cater to small companies and often times the total number (i.e. amount after 12 months) scares them off from signing an agreement. If we could take the "subtotal" & "total" feature of the contracts it may make getting clients to sign for more than 1 month at a time a bit easier. Review Source Response from MediaOS April 3, 2019 We're happy to hear you are enjoying your experience with Ad Sales Genius! Thank you so much for recommending us to others! With regards to invoicing, creating custom templates within settings lets you choose (or hide) the types of information displayed to clients, and setup is fast and easy! There are also some payment plan invoice options that may help you display past due payment amounts more effectively. Please feel free to reach out to our support team, and we'll walk you through these items! HM Hyrum M. Marketing Strategist Farming Used the software for: 6-12 months ### "Great for the sales team, not the best for production, but the benefits outweigh the setbacks" July 14, 2020 5.0 Overall, ASG has helped us keep track of leads and communication among our sales staff is better than ever. A lot of business was being lost because of a lack of followup, and not because of any fault of the sales team, but it is very difficult to filer and focus on leads without a good crm. I would recommend this for any sales team in the ad sales business. Pros Our team loves the collaborative features that helps us coordinate strategy and puts all of our data in one, easy to access space. Sales have improved as we used followup features and put more emphasis on tracking leads. We had a good system before, but ASG has really turned things up a notch for our team. Cons The only group on our team that has difficulty with integration is our production team. Integration with adobe seems to be rather clunky at times and does increase their workload a bit. Having a platform to directly upload ads has helped them a lot in putting together artwork for advertisements and they save time there, but if production team isn't very skilled with adobe like ours, it might be a deal breaker for using this product. Review Source Response from MediaOS July 23, 2020 Thank you for taking the time to review Ad Sales Genius! Your feedback has been passed along to our team. That said, we're thrilled to see that you're pleased with the quality and value of our publishing CRM software! VR Verified Reviewer Sales Development Executive Broadcast Media Used the software for: 6-12 months ### "Ad Sales Genius Review" March 26, 2021 5.0 Very positive Pros I enjoy the ease of use everyday. I enjoy the reports it is able to create. Cons Tutorial videos to learn how to use. Search function. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Different industry Review Source Response from MediaOS April 5, 2021 Thank you for your review of Ad Sales Genius! We're happy to see that you enjoy using Ad Sales Genius every day. Stay tuned for some exciting updates we'll be rolling out for training and common processes throughout 2021! CD Cyndi D. Account Executive Media Production Used the software for: 6-12 months ### "Ad Sale Genius Highly Recommended" May 14, 2021 5.0 Being new to technology as my previous employers did not have a customer management system the best part of Ad Sales Genius is it is simple and easy to learn and use. Pros As an Ad Account Executive having all pertinent information at your fingertips well organized in a very user-friendly system is invaluable to increasing revenue for your business. Cons There isn't anything I don't like about Ad Sale Genius Review Source Response from MediaOS May 20, 2021 Thank you for taking the time to review Ad Sales Genius! We're happy to support you as a customer and to build the software the software that keeps your team selling! Adam F. Director Publishing Used the software for: I used a free trial ### "Could be good" September 10, 2018 4.0 Not worth investing in software that is inflexible with a support team that doesn't really care. Pros Its great to see a CRM focused on media sales. There is a lot that this software gets right. Cons The support is non existent. It is as if this company doesn't want your business. The pricing compared with industry leaders such as salesforce, Pipedrive, etc is stuck in the 1990's. Whilst many take on board feedback these guys don't . Its almost as if they built it for one publisher and are unwilling to make it flexible for other publishers. Review Source Response from MediaOS September 13, 2018 Hi Adam, Thank you for your feedback. I apologize you were disappointed in the free trial and our pricing. We have instituted a five user minimum because of the amount of time we spend helping our customers during trained and setup. As you know, we are a niche product and not a generic solution like PipeDrive or SalesForce; our team spends a lot of time one-on-one with our clients. I know you live in Europe and have a significant time difference from our standard business hours. Our records show you have not yet setup a demo with us. If you would like to talk with one of our team members, please don¿t hesitate to reach out! I wish you all the best with your start-up publication. Jason C. Associate Publisher Media Production Used the software for: 6-12 months ### "Best publishing software" November 23, 2018 5.0 Best tech support I've ever experienced. Very user friendly and the team is always accommodating to suggestions on new features or improvements. Pros This software is incredibly easy to use with no extra bloat that comes with other services. This software is specific to publishing so it works extremely well for us. Cons I have no complaints about this software. The only (slight) downside is that I have a wish list of features that are still being developed. That's not necessarily a bad thing though, as the team is constantly working to make the software better at the direction of the users. Review Source Response from MediaOS November 26, 2018 Hi, Jason! Thank you for your feedback; we are glad to hear about your experiences with Ad Sales Genius. We look forward to rolling out even more features for you and your team! AB Angela B. Founder Publishing Used the software for: 6-12 months ### "ASG is Absolutely Superiorly Great" December 7, 2020 5.0 Pros The flow of features. Keeping notes and followups are seamless with reminders. Logging insertions, invoicing, and emailing are seamless. No need to "remember" to go back and do something. All just flows and several tasks are accomplished in minimal time. Cons Sometimes editing is hard. There is a particular sequence of buttons to push, so the learning curve for using the software is pretty steep. In other words, it's nonfunctional until you do it right. However, once the operator learns the sequence of steps, it is easy. Review Source Response from MediaOS December 11, 2020 We truly appreciate your review of Ad Sales Genius! We're thrilled that you are loving our publishing CRM software. Regarding your feedback, we're rolling out a variety of new tutorials and resources that are designed to help you start using our features even faster. Thank you for being an Ad Sales Genius customer! JB Jessica B. Publisher Publishing Used the software for: 6-12 months ### "I really wanted this to work for us" February 14, 2019 2.0 Pros There is very little I liked about this software. Cons When we signed up for this software, we were sold on features that, unknown to us, were not fully functional, nor anywhere close to being fully functional. Specifically, we were told this software had a trade show sales function that allowed vendors to select booths from an interactive map which was exactly what we needed. We prepaid for a year of service anticipating that this software offered this among many other features. When we tried to use this function, we found out it not ready to use and would instead be "coming soon." We were also told by the sales rep that she never actually said that it did have this feature and unfortunately we were stuck for a full year. We were not off to a great start. Our sales rep also failed to mention that MOST everything else we purchased this software for would require us to purchase several other apps in order to work. Strike 2 - at least be honest about what will be needed to make this software work! I purchased this to REPLACE other apps, not be forced to add new and more expensive ones. Otherwise, set up of literally everything involved with this software is terribly complicated and this software is not at all intuitive to use. I get that there is a learning curve to anything, but when a "solution" makes processes two and three times more difficult and complicated, it's not a solution at all. Review Source Response from MediaOS March 1, 2019 Jessica, we're sorry you did not enjoy your experience with Ad Sales Genius, and we've taken swift measures to ensure a situation like yours won't happen again. We wish you and your publication the best in the future. Rebecca M. Media Consultant Media Production Used the software for: 1-2 years ### "Ad Sales Genius - It's genius!" March 16, 2020 4.0 The support team at ad sales genius is great to work with. They take suggestions and requests seriously and promptly make changes or suggestions when asked. Pros I love that everything I neeed from leads to layout it all conveniently in one place! Cons It takes time to get used to navigating the software. I find it difficult to teach a new rep the most effective way to use the system. Review Source Response from MediaOS March 17, 2020 Our team is delighted to know you appreciate our ad sales software and the work we do every day! Thank you for your review of Ad Sales Genius - it means a lot to all of us! MW Malky W. Office Manager Marketing and Advertising Used the software for: 2+ years ### "Great Software!" August 12, 2019 5.0 Ad Sales Genius has helped our company mainstream our process in many ways. Pros I love that the software is constantly being updated and many things that we asked for were implemented very quickly. Cons I was hoping that commissions would be calculated automatically, but we couldn't do it based on our commission structure. Switched from [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) We were looking for something easier to use and more flexible Review Source Response from MediaOS August 13, 2019 Thank you for taking the time to review Ad Sales Genius, Malky! We're delighted to hear our CRM software is helping your magazine streamline its processes! JS Jordan S. Marketing & Communications Coordinator Publishing Used the software for: 6-12 months ### "Ad Sales Genius Review - OVERALL GREAT!" June 15, 2020 5.0 Pros The most impact features are the contract creations and unity it brings as a team. This software not only helps create contracts with ease from the back end but the contracts also look clean and professional when sent to be reviewed and signed. I also feel that our team is more united or at least in the loop with one another since we have 'real time' updates on everyone's progress throughout the month! Cons The software overall was a bit confusing when we first transitioned and there is still a lot that I personally need and want to explore. I really only use the software to find or update advertisers and contacts and to make contracts and I feel that after some time those have become easier to navigate. Review Source Response from MediaOS June 24, 2020 Thank you for your review of Ad Sales Genius. We're excited to hear that our publishing CRM software has improved your contracts process and your team's overall communication. If you're seeking personalized training on any particular area of our software, sign up for one of our free biweekly Genius University web training sessions - we're here to help! KB Kevin B. National Media Consultant Marketing and Advertising Used the software for: 1-2 years ### "Easy to Use with Great Functionality" March 15, 2021 5.0 I have 200 accounts that I'm responsible for selling to and managing. ADS helps me with my call cadence by docuementing all calls. It also tracks all my emails and even allows me to set reminders and add notes. Pros Ad Sales Genius is very user friendly. It's very easy to use and helps me stay on top of my accounts. Cons There's really nothing that I don't like about it. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I changed jobs. Review Source Response from MediaOS March 30, 2021 Thank you for your review of Ad Sales Genius! We're excited to see that you're saving time each day with our account management features! DB Dana B. Marketing Manager Human Resources Used the software for: 2+ years ### "Not Enough Capability, Complete Lack of Support " September 16, 2019 2.0 We are disappointed with the lack of support and features. Pros ASG has the ability to generate contracts and invoices, and not really anything more. As a web browser tool, it has been easy for multiple team members to access. They've improved the search function, but that has become the only way to find anything. Cons Very limited capability. We are still having to use other software to make up for where ASG lacks. Support is entirely unwilling to assist which is outrageous given the cost. Review Source Response from MediaOS October 8, 2019 Thank you for taking the time to review us. We are sorry to hear about your disappointment via this review. Our team will reach out to you to address your concerns. We are confident we can help you get more out of our platform! JC Joseph C. Event Coordinator Events Services Used the software for: 6-12 months ### "Adsales Genius for Trade Show Companies" August 5, 2019 4.0 I have been using the software for under a year but my experience has been quite satisfying overall with the product. Not saying we have not run into problems, but the support team have been snappy with responses and seemed willing to help at all times. Pros The Software is easy to navigate and to use. The customer support is knowledgeable and punctual with responses. It is overall a friendly user-interface that most should be able to adapt to quickly. Cons There are small flaws that are usually easy fixes. Most of the problems we run into are how pages are formatted with the organization of information/ability to perform certain actions when pulling lists or gathering info etc. But nevertheless, issues seem to be preferable fixes for our company mostly. Reason for choosing MediaOS Referral from another user/price Review Source Response from MediaOS August 8, 2019 Joseph, thank you for the review of Ad Sales Genius! We're happy to see you enjoy using our CRM software for trade shows and event services. Our support team appreciates your kind feedback! Similar Products Featured