# GoldStar Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GoldStar Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more. Source: https://www.capterra.com/p/168117/GoldStar --- # GoldStar Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GoldStar ## What is GoldStar? Web and mobile-based, fleet management platform that helps small lenders and BHPH dealers manage auto loans with alerting, detailed histories, and reference validation using GPS tracking system. ## What is GoldStar used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoldStar?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.solera.com/&name=GoldStar) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoldStar 3.8 (8) VS. [### COLLECTMORE](https://www.capterra.com/p/159996/CollectMORE-2-0/) [4.3 (6)](https://www.capterra.com/p/159996/CollectMORE-2-0/#reviews) Starting Price Contact vendor Starting Price $5.99 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (8) Ease Of Use 3.8 (6) Value For Money 3.9 (7) Value For Money 4.3 (6) Customer Service 3.9 (7) Customer Service 4.0 (6) ## GoldStar alternatives Highest Rated [Arbeit Dialer](https://www.capterra.com/p/172113/Arbeit-Dialer/) [5.0 (1)](https://www.capterra.com/p/172113/Arbeit-Dialer/#reviews) Starting price $0.03 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172113/Arbeit-Dialer/) [DebtCol](https://www.capterra.com/p/143672/DebtCol/) [4.3 (17)](https://www.capterra.com/p/143672/DebtCol/reviews/) Starting price $220.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143672/DebtCol/) [Collection-Master](https://www.capterra.com/p/79473/Collection-Master/) [2.0 (2)](https://www.capterra.com/p/79473/Collection-Master/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79473/Collection-Master/) [BEAM](https://www.capterra.com/p/119954/BEAM/) [3.1 (7)](https://www.capterra.com/p/119954/BEAM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 43% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119954/BEAM/) ## Pricing Value for money 3.9 (7) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.9 (7) 3.9 Based on 7 reviews ## Support, customer service and training options Customer Service 3.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (7) 3.9 Based on 7 reviews ## User reviews Overall rating 3.8 Based on 8 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent YA Yanina A. VP Transportation/Trucking/Railroad ### "Extremely unreliable " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 22, 2024 Horrible experience, no customer service whatsoever, they don't stay behind their product at all. I've waisted months in phone calls, emails, customer support tickets with no results, still investigating, still looking into problems and at the end I have 1/3 of my equipment not tracked due to their poor software and customer service. Costed me over a $100,000 in losses so far and not to mention the monthly payments I am making for non working devices due to long term contracts lock. I have my attorney involved at this point and switching to different provider Pros Easy to work with and manage in the beginning Cons Devices stop reporting, customer support does absolutely nothing about it. I ended up with 80 devices out of 200 not working and not reporting. Costed me 4 trailers stolen for 1 year with mounting costs for recovery and potentially 76 more if they don't swing by to be replaced Switched from [Titan GPS](https://www.capterra.com/p/152535/Titan-GPS/) Spireon is the most unreliable company I ever encountered in my life. Never took responsibility for their faulty equipment and lost days of my time to send them reports with units status with absolutely no point or resolutions and not a single time were able to stop charges or get replacements on any of the 80 out of 200 devices that are not working Reasons for choosing GoldStar Sales rep convinced us of their reliability and they were recommended to us by a repo company which later on turned out to be a complete scam Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Julie G. Office Manager Automotive ### "Goldstar tracking " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2023 Goldstar's customer service is the best. They will call every month to check to see how things are going and if we need more devices. Pros I like that Goldstar is easy to use and install. The tracking of vehicles is so good. Cons There is nothing I dislike about Goldstar Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Cristin H. Manager Automotive ### "Gold star is ok" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 4, 2022 Pros What I like most about gold star it that it is very simple to use. If you do not understand it you can call and the customer service is amazing. Mrs. Carol always helps me Cons I would have to say that this doesn't give you the exact spot. Like it will tell you it's on one street but it's actual the street behind where it is. You must pay attention to the actual marker and not the address it gives Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Samuel K. Supervisor, Office of English Learners Education Management ### "Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2022 We have been using it for some time now and everyone likes it. Pros GoldStar is easy to use. There are clunkier products out there, but this is easy and quick. Cons None that I can think of. All of my staff use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User GM Financial Services ### "It tkaes a little time to learn but great product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 9, 2020 Great and definitely necessary tool for auto finance companies in order to keep track of your units out there. Pros The new version looks cleaner and still easy to use. We like the option of the overall map showing units all over the country. Also, the reports are easy to get and use. Cons Once they made the change from Position Plus some of the old units did not transfer properly or at all. So at this point, we don't really know if we can locate those units or not. Accessing the history is a bit confusing and does not show as many details as it did when it was a Position Plus unit. I dd mis the way the history showed back then. Creating links to recovery agents is definitely a pain. Every time your try to create a link for an agent you have to manually type their information over and over again. It's a waste of time. We need to be able to create a list of current agents to choose from there every time we need to create a recovery link. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Lori B. Owner/Manager Automotive ### "Gold star units are not locating!!!No Help from customer service!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 21, 2020 After calling and speaking with several people, none of them could give a straight answer and continue to send us in different directions with no resolution. Pros Unfortunately, we have no pros. This company is costing us a lot of money loosing tracking on almost 30 vehicles!!! Cons Now that Gold star took over nearly 30 of our units will not locate. With no customer service help. Reasons for choosing GoldStar This was not by choice. We were happy with position plus and were about to start purchasing more units from them, but wanted to make sure Gold star would fit our needs. So glad we waited, this experience has been very painful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Tabitha W. General Manager ### "Excellent tool for keeping track of your BHPH accounts." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2018 Best GPS company I have used. Pros The customer service is wonderful. We always had prompt shipping and rarely any downtime on malfunctioning devices. Cons We struggled at one point with Sprint devices because we are in an area that isn't covered by Sprint, but once we switched to Verizon devices we didn't have any more trouble. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HB Hannah B. Owner ### "Reliable and affordable." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 9, 2018 Pros The ease of use with GoldStar is amazing. They have a mobile app you can download which makes the system easily accessible. You can track vehicles in real time. It shows you a map as well as an address and pin of where the vehicle or unit is. The system also includes history which makes it easy to track down units that are no longer working. Cons Units sometimes go out or are unable to locate. I wish there was a way to reset these units but this will happen with all tracking solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168117/GoldStar/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)