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Offers live chat software for your website with the ability for your customers to also use SMS to text message support.
Provider
LiveSupport.com
Located In
United States
Foundation
2016
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Training
Live Online, Webinars, Documentation
Support
Chat
Small to large business websites that wish to increase their sales and conversions by adding live chat to their customers for instant live support though website and texting.
Content Source: Live Support
Based on other buyer's searches, these are the products that could be a good fit for you.
Live Support Reviews
"easy and fast implementation, very few issues, seemless process for my cs team and customers"
Overall: allowing customers the ability to use text messaging to get support for our websites. our customers did not want to sit on the website and chat.
Pros: allowing customers to use text messaging to chat with my agents in their regular web browser agent window.
Cons: not a lot of integration options for other programs, no integration for FB messager to come to agents chats (but i am told that is in the works)
"My visitors love being able to text my site! It's fantastic!!"
Overall: Offering my visitors the ease & of texting my site. they are so used to texting in their everyday life. I know I want the ability to text online stores. With this software finally my visitors can text us!
Pros: The ease of Giving my visitors the ability & mobility to text my site straight from their cell phones. I wish I could text every website I visit especially all the ecommerce ones.
Cons: Not yet having the ability to text my visitors back from my cell. They said it's in the works, can't wait.
