# TurnPoint Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TurnPoint Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more.

Source: https://www.capterra.com/p/168147/TurnPoint-Care/pricing

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# 

 TurnPoint Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TurnPoint

## What is TurnPoint?

TurnPoint Software builds cloud-based technology solutions that support Home Care, Residential Care, NDIS and Allied Health service providers to achieve better client outcomes. Our products include: TurnPoint Assist - A cloud-based time and attendance and care management system that improves efficiency, reduces costs and improves compliance. TurnPoint Pay - A fully integrated cloud-based payroll system that provides an end-to-end payroll solution offering complete modern award interpretation

## What is TurnPoint used for?

[Home Care](https://www.capterra.com/home-care-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Healthcare CRM](https://www.capterra.com/healthcare-crm-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$12.5

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TurnPoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://turnpointcare.com.au/index.asp?&name=TurnPoint)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TurnPoint

5.0 (2)

VS.

[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting Price

A$12.5

Per User, Per Month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.6 (144)

Value For Money

5.0 (2)

Value For Money

4.5 (134)

Customer Service

5.0 (2)

Customer Service

4.7 (138)

## TurnPoint alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$200.00

Per User, Per Month

[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting price

$295.00

Per User, Per Month

Highest Rated

[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Care Plan Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Document Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Mobile Access

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Payroll Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

SMS Messaging

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Send messages via SMS

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

TurnPoint 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Process of submitting and following up on claims with insurance companies

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access software remotely via mobile devices

Manage and support multiple locations

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Manage employee salary processes, data, taxes, and records administration efficiently

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Ability to record, store, update, and retrieve information

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Track time worked per client

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Basic

A$12.50

Per User,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[

MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AW

Andreas W.

Director

Hospital & Health Care

### "A very happy customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2022

Our experience has been extremely positive. More information and better information are now easily accessible to all concerned which has resulted in less mistakes being made and an improved service to our clients. Scheduling, processing of timesheets and claiming for services are all now much quicker which has freed up staff to be more pro-active. The TurnPoint support team have been very responsive and easy to deal with throughout the whole process.

Pros

Appointment scheduling is very straight forward and easy to learn which is important when bringing on new staff. Entering repeat appointments is very quick. Care workers in the field appreciate the fact that they have all relevant client information at their finger tips and are instantly advised of any changes to their rosters. They don't appear to have any problems using the mobile "app". Communication and information flow among the team members in the office, care workers and clients has greatly improved with less mistakes being made. Processing of timesheets is extremely quick and payroll integrates well with TurnPay. Claiming from Services Australia (My Aged Care), NDIS and DVA for services is as straightforward as it can get which especially with Services Australia is not an easy task. Reporting and querying the database are very flexible. TurnPoint is becoming more and more a one stop shop for all our relevant client information. TurnPoint is very intuitive and easy to use. Implementation went smoothly and all staff are very happy with it.

Cons

No software package is perfect but nothing comes to mind which is really worth mentioning.

Reasons for choosing TurnPoint

A combination of functionality, ease of use and pricing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Manal E.

Client Services Manager

Hospital & Health Care

### "Has been great especially with programmer's being on call whenever needed. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2018

Makes the communication between head office and staff (employees working remotely) extremely easy considering they are remote. Record keeping through the system has also been seamless and make our job very easy especially when needing to track when urgent.

Pros

\* programmer open to ideas / changes that make system work better for our needs \* simplicity in use for our care workers and admins

Cons

Having the time as an admin to understand all the functions and changes as it is constantly developing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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