--- title: "ContactPigeon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ContactPigeon Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/168153/ContactPigeon/" page_type: "product" language: "en" --- # ContactPigeon Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ContactPigeon ## What is ContactPigeon? ContactPigeon empowers retailers to build interactions that resonate deeply with their customers. By unifying real-time customer data with advanced AI and automation engines, we enable businesses to scale their engagements effectively while cultivating enduring customer loyalty throughout the customer journey and across all channels. ## What is ContactPigeon used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/) Top alternative Featured Overall rating Based on 294 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Customer Data Platform / 2026 - Marketing Automation / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for ContactPigeon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.contactpigeon.com/cp&name=ContactPigeon) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ContactPigeon 5.0 (294) VS. [4.3 (2,938)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price Contact vendor Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (294) Ease Of Use 4.3 (3,485) Value For Money 4.9 (178) Value For Money 4.1 (3,064) Customer Service 5.0 (229) Customer Service 4.2 (3,063) ## ContactPigeon alternatives [4.2 (530)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Brevo](https://www.capterra.com/p/132996/brevo/) [4.6 (3,497)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,497)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [4.5 (17,650)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting price $13.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/168153/ContactPigeon/alternatives/) ## FAQs about ContactPigeon Overview ### What problems does ContactPigeon solve? ContactPigeon solves fragmented customer communication, missed recovery opportunities, and manual campaign work by unifying email, push, pop-ups, SMS/Viber, chat, and landing pages with behavioral automations. Ecommerce marketers, agencies, CRM teams, and B2B growth teams use it to recover abandoned carts, personalize journeys, grow lists, connect offline and online touchpoints, and increase conversions. Answer based on 121 reviews Overview ### Which roles and teams benefit most from ContactPigeon? ContactPigeon is most used by marketing teams, digital specialists, and e-commerce managers who need to automate campaigns, segment audiences, and improve customer engagement across channels. Business owners, general managers, and executives use it to monitor marketing performance and sales impact, while designers and coordinators support content creation and campaign execution. Answer based on 294 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is ContactPigeon built for? ContactPigeon is built mainly for small eCommerce and B2C businesses, with 85% of reviewers from small businesses and Apparel & Fashion the top industry at 20%. It also serves Retail at 16% and Marketing and Advertising at 14%, with some midsize and enterprise use. Email marketing is the most common use case. Answer based on 294 reviews Features and Usability ### What are the key features of ContactPigeon? ContactPigeon includes core email campaign management, marketing automation, segmentation, and real-time analytics. Reviewers most often highlight differentiators such as cart abandonment and browse abandonment workflows, push notifications, dynamic pop-ups and sign-up forms, plus product recommendations for ecommerce targeting and customer journey personalization across multiple channels. Answer based on 154 reviews Integrations ### Which third-party tools and platforms does ContactPigeon integrate with? ContactPigeon integrates with 9 third-party tools and platforms, including Adobe Commerce, BigCommerce, Commerce Cloud, Shopify, WooCommerce, Volusion, Shift4Shop, Meta for Business, and Zapier. Its catalog focuses on ecommerce and marketing integrations for connecting storefronts, campaigns, and automation workflows across major commerce platforms. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does ContactPigeon offer? ContactPigeon provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide on-demand walkthroughs for users learning the product. Answer based on 7 reviews Getting Started and Support ### What customer support options does ContactPigeon offer, and how do users rate the experience? ContactPigeon offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, available, and hands-on, with guidance during onboarding, training, custom implementations, and regular check-ins. Some note a learning curve, occasional slower development follow-up, and platform complexity that can require extra assistance. Answer based on 154 reviews Features and Usability ### How well does ContactPigeon handle campaign management? ContactPigeon handles campaign management well by bringing email, push, pop-ups, landing pages, and automation into one place. Marketing teams and agencies value the flexible journeys, scheduling, and analytics dashboards, though some users find complex flows, segmentation, reporting, and parts of the interface less intuitive without support. Answer based on 87 reviews Features and Usability ### How good is ContactPigeon for cart abandonment emails? ContactPigeon works well for cart abandonment by helping ecommerce teams build targeted recovery flows across email, push notifications, and pop-ups. Many users describe setup as straightforward and effective for re-engaging shoppers, while a few note small presentation issues with dynamic product images rather than problems with the automation itself. Answer based on 76 reviews ## Who uses ContactPigeon? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 20,387 Email Marketing reviews Capterra data shows that buyers of email marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**44%**) - **Campaign Analytics** (**40%**) ContactPigeon supports all three features that reviewers rate highest: **Email Campaign Management**, **Campaign Scheduling**, and **Campaign Analytics**. Together, these capabilities help businesses create and manage campaigns, send messages at the right time, and track performance results, allowing teams to improve targeting, timing, and overall email marketing outcomes. Email Campaign Management 5.0 (101) 59.41% of 101 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Campaign Scheduling 4.9 (15) 26.67% of 15 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Mobile Optimization 4.9 (56) 48.21% of 56 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users Contact Management 4.9 (26) 61.54% of 26 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Marketing Automation 4.9 (101) 62.38% of 101 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Campaign Management 4.9 (80) 67.50% of 80 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results ContactPigeon 71 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Create and automatically send premade copy in response to customer messages Track visitors'/audience's responses across web pages and other optimized content Track and analyse user behavior within a system or network Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Track the amount of clicks on individual products to measure campaign results Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Visualize and analyze customer experience across all touchpoints and channels Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Ensure compliance with the General Data Protection Regulation protocols Store and manage images Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Manage contacts across multiple mailing lists Automate workflows and trigger campaigns based on customer actions Optimize content to ensure it is easily accessible for mobile users Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Allows users to manage data from a number of sources Create many versions of emails, forms, or actions and gauge which is most effective Adjust communications based on previous interactions or personal preferences Predict future data based on historical data sets Analyzing historical and current data and generating a model to help predict future outcomes. Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Analyze and gain insights into data in real-time Receive data and information in real time Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Group leads or contacts based on their specific characteristics Send promotional campaigns or transactional messages via text messages Manage campaigns and track engagement for marketing efforts across social media channels Add or remove subscribers from mailing lists Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Monitor activity of individuals who visit your website using cookies Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.9 (294) 4.9 Based on 294 reviews ## Pricing Value for money 4.9 (178) ### Starting price Free trial not available Value for money 4.9 (178) 4.9 Based on 178 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)[ Volusion](https://www.capterra.com/p/32398/Volusion-eCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (229) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (229) 5.0 Based on 229 reviews ## User reviews Overall rating 5.0 Based on 294 reviews Filter by rating 5(281) 4(13) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KP Katerina P. Project Manager Non-Profit Organization Management ### "Great and useful tool even for non-commercial organizations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2026 Pros ContactPigeon works for our needs, even for non-commercial purposes. Iit gives us the tools we need for audience growth, newsletters, landing pages, and event-related communication. Another helpful feature is the ability to create automations based on lists, and it helps us a lot when we are preparing communication for an event or a specific initiative. The support team is also a very strong point, because they are available when we need help and guidance Cons We’ve come across some occasional delays before we received the newsletters after sending, but this has not changed our positive experience with the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Emmanouela P. Graphic Designer Retail ### "Excellent customer support, useful platform and clear reporting " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 Pros ContactPigeon is organized and flexible enough for someone who needs creative control, and I appreciate that I can adjust email campaigns, pop-ups, and push notifications without the process becoming too complicated. One of the things I like most is being able to make code-level edits to fine-tune small visual details and keep the design closer to our brand identity. Another positive point is the relationship with the team, because there is real human communication, and the company is really close to the customer. In our monthly calls, we use the CDP to compare different periods easily, but we also talk through ideas and actions that could help increase sales. These details make the meetings more valuable. Cons Nothing specific, maybe the only thing that takes more time than expected is image uploading. I cannot upload many images at once and need to add them one by one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IL Ilias L. Brand content and social media strategist Apparel & Fashion ### "A practical platform for automation and multichannel bulk campaigns " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 23, 2026 Pros With ContactPigeon, we can run email campaigns, pop-ups, and automations from a single platform, and since 2020, it has become an integral part of our marketing activities. Email campaigns have the strongest results, bringing in very good revenue. We also use automations, but in a more careful and selective way. At the moment, we have active cart abandonment automations and follow-ups both via email and push notifications. Although push notifications are not something we send frequently, maybe 2 or 3 times per year, the automations are useful to have in place. We also use a subscription and a geolocation pop-up, and planning to build a welcome automation soon. Cons In general, we are cautious with adding too many automations or features, so sometimes we move more slowly with new implementations. But this is mainly based on our internal approach, and doesn’t have to do with the solution so much. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. George S. Consultant Marketing and Advertising ### "Promising automation opportunities and a neat personalization solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 Pros From a communication and support perspective, the collaboration has been excellent. I also appreciate the consistent follow-up, clear recommendations, and practical approach of my account manager. We currently use automations that help us reconnect with users based on their browsing and shopping behavior, keeping communication always relevant. The account is currently in the final stage of reintegration, and once it is completed, we have already discussed expanding our automation setup with additional flows. We’re discussing of activating new arrivals, price drop notifications, and a product category automation. Cons One area that required attention was some confusion around a discount pop-up for new users. We fixed it immediately with the team's suggested changes, making sure that we will avoid similar cases in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DV Desislava V. Marketing and Digital Specialist Cosmetics ### "A platform with many possibilities and great support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Pros ContactPigeon brings together everything we need for our multichannel marketing. We use it to send campaigns and manage automations such as welcome journeys, price drop alerts, and transactional communications. We recently restarted push notifications and are already seeing strong engagement. The platform’s flexibility allows us to expand our automation strategy and communication, bringing in more revenue without manual effort. Cons New users may need some onboarding time to understand all of the features, but thankfully, the support team always provides clear guidance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Maria Z. E-commerce Manager Apparel & Fashion ### "A flexible omnichannel platform for data aggregation, automations, and retail customer engagement " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Pros ContactPigeon provides a strong combination of collecting, organizing, and turning data into, automation and multichannel communication capabilities. We use the platform both for data management and for regular campaign activities, including Viber messaging and a large number of automated customer journeys. At this stage, we have approximately 60 automations active in ContactPigeon and rely on QR codes for our offline stores to support offline-to-online engagement. In addition, we are slowly moving forward with a loyalty program built together with ContactPigeon, although it is still not live. The platform’s ability to support complex workflows, different channels, and customized use cases makes it a valuable part of our marketing operations. The highlight is that the team is always supportive and helps us with our very precise business requirements. Cons Unfortunately, the segmentation process can sometimes take longer than expected, and list updates may create delays when we need to act fast. Improvements in this area would make the platform even more efficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV ANASTASIA V. Digital Marketing Specialist Apparel & Fashion ### "A complete solution from data management and automation to loyalty programs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Pros ContactPigeon gives us a strong set of tools for managing customer communication across different channels. We use the platform for campaign sends, automation, customer data, and right now we are preparing our loyalty program. The platform’s capabilities can cover different types of activations for different stages of the funnel, and this is a really important asset in any marketing tool. At the moment, we have approximately 60 automations running, including transactional flows, cart abandonment, browse abandonment, product recommendations, birthday communications, and other automated touchpoints. Also, the Customer Data Platform helps us work with customer data and supports audience building, personalization, and tracking. We also use QR codes for our physical stores to connect in-store interactions with digital engagement. In addition, we are slowly starting to build a loyalty program with ContactPigeon, even though it is not live yet. Cons Segmentation and list updates can sometimes take longer than expected, and improving this area would make the platform even more efficient for marketing actions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZM Zina M. Content editor Food & Beverages ### "A tool that helps us communicate better with our customers and track performance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Pros ContactPigeon is simple to use and has helped us manage our marketing campaigns more easily. We use it for email campaigns, newsletters, push notifications, and on-site retargeting, which allows us to reach our audience through different channels without making the process complicated. Additionally, we can track campaign performance easily with the CDP and compare results across different time periods. Cons The platform works well in general. However, I think that push notifications would be more helpful if we could see a more accurate preview before launching. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Melina Z. Digital Marketing Associate Apparel & Fashion ### "A useful platform for keeping customer communication consistent." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 Pros ContactPigeon has been a reliable tool for managing our marketing automation flows over the years. We use it for flows that are important to our online store, and these automations have become part of our regular customer communication. The support has been helpful, especially when we discuss new ideas like price drop campaigns, coupon reminders, pop-ups, and segmentation for more targeted messages. Cons When we started working on the platform, it was kind of chaotic because of the different choices and features. But with time and support, we made it through. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Giota C. Account Manager Marketing and Advertising ### "A valuable platform for managing our clients' campaigns." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 Pros ContactPigeon offers a wide range of features for marketing automation, making it easier to create effective campaigns for our clients. We use it extensively for our monthly email campaigns, adding features like push notifications, abandoned cart, and browse abandonment automations in the mix. At times, we combine the standard features with giveaway flows, product recommendations, transactional communications, and pop-ups. One of the most important advantages is the ability to turn multiple channels into unified, personalized journeys. Cons Some advanced features take a little more time to understand; however, once you get the hang of the platform, it is worth it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168153/ContactPigeon/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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