# ContactPigeon Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ContactPigeon Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/168153/ContactPigeon --- # ContactPigeon Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ContactPigeon ## What is ContactPigeon? ContactPigeon empowers retailers to build interactions that resonate deeply with their customers. By unifying real-time customer data with advanced AI and automation engines, we enable businesses to scale their engagements effectively while cultivating enduring customer loyalty throughout the customer journey and across all channels. ## What is ContactPigeon used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/) Top alternative Featured Overall rating Based on 286 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Customer Data Platform / 2026 - Marketing Automation / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for ContactPigeon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.contactpigeon.com/cp&name=ContactPigeon) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ContactPigeon 5.0 (286) VS. [4.6 (3,470)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price Contact vendor Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (286) Ease Of Use 4.6 (3,458) Value For Money 4.9 (169) Value For Money 4.5 (3,037) Customer Service 5.0 (218) Customer Service 4.5 (3,038) ## ContactPigeon alternatives [4.3 (2,925)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (6,234)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/168153/ContactPigeon/alternatives/) ## FAQs about ContactPigeon Overview ### What problems does ContactPigeon solve? ContactPigeon solves fragmented customer outreach, abandoned carts, weak lead capture, and manual campaign execution by unifying email, push, pop-ups, SMS/Viber, landing pages, and behavior-based automations in one platform. Ecommerce marketers, agencies, CRM teams, and online retailers use it to personalize journeys, recover lost sales, improve retention, and reduce workload. Answer based on 116 reviews Overview ### Which roles and teams benefit most from ContactPigeon? ContactPigeon is most used by marketing teams, e-commerce managers, and business leaders who need to automate customer engagement and drive online sales. Digital marketers use it for segmentation, campaigns, and performance tracking, while executives, owners, and general managers rely on insights to monitor revenue, customer behavior, and retention. Answer based on 286 reviews Overview ### What company size and industries is ContactPigeon built for? ContactPigeon is built mainly for small businesses in Apparel & Fashion, with 85% of reviewers from small companies and 19% from that industry. It serves eCommerce stores and B2C businesses, with additional adoption in Retail at 16% and Marketing and Advertising at 14%, often for email marketing. Answer based on 286 reviews Features and Usability ### What are the key features of ContactPigeon? ContactPigeon includes core features for campaign management such as email campaigns, marketing automation, segmentation, and real-time analytics. Its differentiators include cart abandonment and browse abandonment flows, push notifications, on-site pop-ups, and product recommendations, giving ecommerce teams multichannel customer journey tools in one platform. Answer based on 146 reviews Integrations ### Which third-party tools and platforms does ContactPigeon integrate with? ContactPigeon connects natively to Adobe Commerce, BigCommerce, Commerce Cloud, Shift4Shop, Shopify, Volusion, and WooCommerce, plus Meta for Business and Zapier. These integrations cover ecommerce platforms, social advertising, and automation tools, giving ContactPigeon connections across major commerce and marketing systems. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does ContactPigeon offer? ContactPigeon provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, self-paced reference, and recorded walkthroughs for teams getting started with the product. Answer based on 8 reviews Getting Started and Support ### What customer support options does ContactPigeon offer, and how do users rate the experience? ContactPigeon offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as highly responsive, available, and hands-on, especially for onboarding, custom implementations, and technical questions. Some note a learning curve with advanced features and occasional slower development follow-up, but issues are usually resolved quickly. Answer based on 146 reviews Features and Usability ### How good is ContactPigeon for managing marketing campaigns? ContactPigeon centralizes multichannel campaign management, making it easier for marketing teams to plan, launch, and track campaigns in one place. Many ecommerce brands and agencies value the automation, segmentation, pop-ups, push notifications, and analytics, though some users find complex flows, reporting, and parts of the interface less intuitive at first. Answer based on 86 reviews Features and Usability ### How well does ContactPigeon handle cart abandonment? ContactPigeon supports cart abandonment recovery with automated emails, push notifications, and on-site pop-ups that help bring shoppers back. Ecommerce teams often mention that these lifecycle workflows are easy to activate, fit into broader customer journey campaigns, and work well alongside browse abandonment, price drop, and product recommendation automations. Answer based on 72 reviews ## Who uses ContactPigeon? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 127 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 127 reviews Marketing 71% Marketing 71% Administrative 13% Creative & Design 10% IT & Software Development 2% Others 4% Top industries Based on 127 reviews Apparel & Fashion 36% Marketing and Advertising 27% Health, Wellness and Fitness 16% Retail 11% Other 10% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Campaign Management 5.0 (96) 57.29% of 96 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Marketing Automation 4.9 (95) 60.00% of 95 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Campaign Management 4.9 (79) 67.09% of 79 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Segmentation 4.9 (73) 71.23% of 73 reviewers that rated this feature as important or highly important Group leads or contacts based on their specific characteristics Dynamic Content 4.9 (59) 84.75% of 59 reviewers that rated this feature as important or highly important Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Mobile Optimization 4.9 (53) 45.28% of 53 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users ContactPigeon 71 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Create and automatically send premade copy in response to customer messages Track visitors'/audience's responses across web pages and other optimized content Track and analyse user behavior within a system or network Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Track the amount of clicks on individual products to measure campaign results Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Visualize and analyze customer experience across all touchpoints and channels Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Ensure compliance with the General Data Protection Regulation protocols Store and manage images Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Manage contacts across multiple mailing lists Automate workflows and trigger campaigns based on customer actions Optimize content to ensure it is easily accessible for mobile users Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Allows users to manage data from a number of sources Create many versions of emails, forms, or actions and gauge which is most effective Adjust communications based on previous interactions or personal preferences Predict future data based on historical data sets Analyzing historical and current data and generating a model to help predict future outcomes. Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Analyze and gain insights into data in real-time Receive data and information in real time Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Group leads or contacts based on their specific characteristics Send promotional campaigns or transactional messages via text messages Manage campaigns and track engagement for marketing efforts across social media channels Add or remove subscribers from mailing lists Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Monitor activity of individuals who visit your website using cookies Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.9 (286) 4.9 Based on 286 reviews ## Pricing Value for money 4.9 (169) ### Starting price Free trial not available Value for money 4.9 (169) 4.9 Based on 169 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)[ Volusion](https://www.capterra.com/p/32398/Volusion-eCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (218) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (218) 5.0 Based on 218 reviews ## User reviews Overall rating 5.0 Based on 286 reviews Filter by rating 5(273) 4(13) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EV Eleanna V. E-commerce manager Apparel & Fashion ### "Good automation and support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2026 Pros The platform has helped us in setting up and managing automations such as abandoned cart, browse abandonment, and birthday campaigns. With these sequences, we can keep communication active with customers without having to build everything manually each time. We also like that the platform gives us options to build more targeted segments. For example, we have looked into segmenting customers by location and are now discussing high-spending segments and embedded product recommendation pop-ups. Cons Some areas need a bit of explanation before they become clear, especially reporting and attribution. Also, advanced segmentation can take some time to get comfortable with. But the team is always there to help whenever we need and give us new ideas for our business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Vassilis P. eCommerce manager Tobacco ### "Trustworthy team and a good platform for managing campaigns in one place. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2026 Pros ContactPigeon gives us one place to manage emails, automations, push notifications, and pop-ups, which has made our customer communication easier to organize. The team is supportive and always there when we need assistance. The platform has played a key role in boosting our sales and revenue since March 2023. Generally, we are satisfied with the platform and the features that it provides us with, and we want to explore ContactPigeon’s new feature, Menura AI. Cons We don’t have anything negative to mention, just the occasional lag of the platform, but it’s insignificant. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Charalampos A. Business Strategist Marketing and Advertising ### "Good marketing solution with a strong support team for agencies that need consistent results " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 Pros ContactPigeon has everything we need to manage our clients' marketing campaigns. It’s a great tool showing good engagement levels, especially with open rates. The support team has been great, responsive, and very easy to work with. Cons The platform could feel more modern in terms of usability. For instance, when scheduling campaigns, older dates still appear in the system, which can be confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Dimitris M. eCom Growth Digital Marketing Manager Retail ### "Strong platform for personalized marketing at scale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2026 Pros We’ve been using ContactPigeon across three different accounts, and the experience has been positive in general. The automated sequences help us stay relevant, top-of-mind, and hyper-personalized, something very important for us and our client base. Segmentation is also quite useful, and we regularly create different audiences depending on buying patterns. We also use it for newsletters and landing pages, with the platform covering all our needs. Cons As a whole, the experience has been great, but the only downside is that some technical implementations take time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VD Vanda D. Marketing Manager Pharmaceuticals ### "A reliable tool for managing customer communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 Pros The platform enables strong omnichannel communication by effectively combining Email, Viber, and on-site Pop-ups to engage customers across multiple touchpoints. It also supports automations and Price Drop campaigns, which help drive timely and relevant interactions. The support team has also been reliable whenever we needed guidance. Cons The segmentation and automation setup can be complex at the beginning, especially if you’re trying to build more detailed flows from the start. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZR ZAKLIN R. Marketing Specialist Consumer Goods ### "Good tool with various features for marketing campaigns" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2026 Pros We like that we can continuously expand our use of the platform. We started with basic automations and now also use price drop, new arrivals, and push notifications. It gives us flexibility to build journeys step by step. Cons Pop-up setup could be easier. Sometimes it takes a bit of trial and error. However, we are extremely satisfied with the support that we receive whenever we need it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Dimitrios K. E-commerce and Marketing Coordinator Sporting Goods ### "Great platform to manage everything from one place." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Pros We mainly use the platform for email marketing, and it has been very effective, performing well. It’s good for combining different channels like email, onsite, and push. Recently, we also started working on a cart page pop-up with product recommendations, which is something we didn’t have before. Cons Some things take longer than expected to implement. However, it isn’t a major issue. Our overall experience has been positive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP Danai P. Digital Marketing Specialist Marketing and Advertising ### "A reliable tool for day-to-day marketing campaigns" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 18, 2026 Pros Handling our clients’ campaigns is simpler and easier with ContactPigeon’s platform. We mainly use it for email marketing, push notifications, and on-site pop-ups. Scheduling campaigns and coordinating different channels around promotions or seasonal campaigns have become a lot easier. Cons The platform occasionally feels a bit slow when navigating between sections or loading campaign data. It does not happen constantly, and that is why it isn’t a big issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Dimitris S. Ecommerce Administrator Retail ### "A customizable tool to engage with existing and potential customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 Pros We run automations that have been easy to set up, and we have seen great results. We also like the ability to create pop-ups and target new subscribers. Custom campaign landing pages are another useful option when we want to target visitors with more personalized actions. Cons I would like a more modern design and interface, but performance-wise, I am satisfied with the results and our partnership. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VK Vasileios K. REGIONAL CRM SUPERVISOR Retail ### "A great partner helping us with our domestic and international accounts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 Pros Cart and browse recovery flows are easy to set up and effective. The dynamic coupon pop-ups are useful for growing our subscriber base. One feature we use a lot is custom landing pages. The platform gives us the possibility to personalize it, which in turn creates a more tailored experience for the visitor. Cons All in all, t’s been very smooth, we’ve seen great results, however some more advanced implementations require guidance from the team. Switched from [Pobuca Connect](https://www.capterra.com/p/148335/Pobuca-Connect/) Because we wanted something faster and more reliable! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168153/ContactPigeon/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Brevo vs ContactPigeon](https://www.capterra.com/compare/132996-168153/brevo-vs-ContactPigeon)[Gmail vs ContactPigeon](https://www.capterra.com/compare/168153-202338/ContactPigeon-vs-Gmail)[Mailchimp vs ContactPigeon](https://www.capterra.com/compare/110228-168153/MailChimp-vs-ContactPigeon)[MailerLite vs ContactPigeon](https://www.capterra.com/compare/136603-168153/MailerLite-vs-ContactPigeon)[ActiveCampaign vs ContactPigeon](https://www.capterra.com/compare/79367-168153/ActiveCampaign-vs-ContactPigeon)[Constant Contact vs ContactPigeon](https://www.capterra.com/compare/31898-168153/Constant-Contact-vs-ContactPigeon)[Systeme.io vs ContactPigeon](https://www.capterra.com/compare/168153-198994/ContactPigeon-vs-Systeme)[HubSpot Marketing Hub vs ContactPigeon](https://www.capterra.com/compare/168153-171840/ContactPigeon-vs-HubSpot-Marketing)[Omnisend vs ContactPigeon](https://www.capterra.com/compare/153508-168153/Omnisend-vs-ContactPigeon)[EmailOctopus vs ContactPigeon](https://www.capterra.com/compare/147415-168153/EmailOctopus-vs-ContactPigeon) [Klaviyo vs ContactPigeon](https://www.capterra.com/compare/156699-168153/Klaviyo-vs-ContactPigeon)[Success.ai vs ContactPigeon](https://www.capterra.com/compare/168153-10013316/ContactPigeon-vs-Success-ai)[EngageBay CRM vs ContactPigeon](https://www.capterra.com/compare/168153-178819/ContactPigeon-vs-EngageBay-Marketing)[GetResponse vs ContactPigeon](https://www.capterra.com/compare/153948-168153/GetResponse-vs-ContactPigeon)[Salesforce Marketing Cloud vs ContactPigeon](https://www.capterra.com/compare/168153-248536/ContactPigeon-vs-Salesforce-Marketing-Cloud)[iContact vs ContactPigeon](https://www.capterra.com/compare/168153-221118/ContactPigeon-vs-iContact)[SALESmanago Marketing Automation vs ContactPigeon](https://www.capterra.com/compare/168153-223643/ContactPigeon-vs-SALESmanago-Marketing-Automation)[Ortto vs ContactPigeon](https://www.capterra.com/compare/131879-168153/Autopilot-vs-ContactPigeon)[AWeber vs ContactPigeon](https://www.capterra.com/compare/95949-168153/AWeber-Email-Marketing-vs-ContactPigeon)