# Page 6 | Site24x7 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Site24x7 the right Application Performance Management solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168192/Site24x7/reviews --- Site24x7 4.7 (351) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 25th, 2026 # Page 6 - Reviews of Site24x7 ## Showing most helpful reviews Showing 126-150 of 351 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brandon T. Senior Applications Support Manager Staffing and Recruiting Used the software for: 1-2 years ### "An amazing monitoring solution with a reasonable price tag" November 30, 2023 5.0 Quick and easy to set up with plenty of documentation and configurable options with a price tag that won't make your C level bat an eye. Pros Alerts can easily be customized to be as noisy as you want or not at all and everywhere in-between. A lot of options such as SMS/Email/etc for alerting as well fantastic bonus features such as a NOC view makes this product stand out from the rest. Cons The recorded steps feature overall is great but I would like the ability more easily edit the steps as right now it's a little too complex to modify the existing recording. Alternatives considered [Pingdom](https://www.capterra.com/p/131928/Pingdom/) Reason for choosing Site24x7 Affordability and configuration options. Switched from [Freshping](https://www.capterra.com/p/173148/Insping/)[Freshstatus](https://www.capterra.com/p/185971/Freshstatus/) Combined our two products with limited options (by comparison) into one that actually saved us money, a win win win. Review Source Harsh S. System Engineer Information Technology and Services Used the software for: 2+ years ### "User friendly Monitoring Tool" June 14, 2024 5.0 Pros , with its user-friendly interface and robust features, has revolutionized our monitoring practices. The consolidated dashboard simplifies oversight, while website and network monitoring capabilities ensure early issue detection. It’s a must-have for any organization seeking proactive insights into their digital infrastructure. Cons While offers valuable features, its Application Performance Monitoring (APM) falls short compared to some competitors. Missing functionalities that exist in other monitoring tools create a noticeable gap. For organizations seeking comprehensive APM, exploring alternative solutions may be necessary. Review Source VR Verified Reviewer System Administrator Logistics and Supply Chain Used the software for: 2+ years ### "Great product with great features " June 9, 2023 5.0 My overall experience is good and I will recommend this for business continuity and a single portal for resource monitoring. Pros 1\. All Server resources like CPU, RAM, and Disk network can be monitored in one place with details information in real-time. 2- Website Monitoring which alerts whenever it's reached high consumption. 3- Sending real-time alerts on the app, mail, sms, and call. Cons As of now, I haven't found any missing monitoring tool on this. Review Source JL Joan L. Engineer Computer Networking Used the software for: 2+ years ### "Efficient Incident Management and Proactive Alert System: A 3-Year User Review" August 4, 2023 5.0 Having Real-Time Alerts for My Infrastructure, and the Call and SMS System are Incredibly Helpful Pros I have been using the product for 3 years and it has worked wonders for me. The ticket tracking is very useful, and the call and SMS alerts have made the department proactive in addressing an incident, allowing for minimal possible impact of the incident. I highly recommend this product 100%. Cons So far, everything has been working quite well. Alternatives considered [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/) Reason for choosing Site24x7 for calls, sms and cloud monitor Review Source RB Rob B. Lead Support engineer Accounting Used the software for: 2+ years ### "An excellent all round cloud based monitoring tool" November 30, 2022 4.0 Site 24x7 is our main monitoring tool for all servers in our environment capturing disk space, cpu usage and flagging up issues to us before they become a problem Pros It was incredibly easy to hook Site 24x7 up to our Vcenter and pull in most of the servers and infrastructure that we wish to monitor. The ability to add in extras such as services and application monitoring on top is great. Cons Sometimes it is difficult to determine where the licenses are being used for each monitor, the numbers don't always add up, a little clarity on this would be helpful Alternatives considered [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Site24x7 was a cheap alternative that offered a good level of monitoring at a reasonable cost. Review Source VR Verified Reviewer Senior Devops Engineer Information Technology and Services Used the software for: 2+ years ### "Site24x7 - Excellent Cost/Benefit" November 7, 2023 5.0 fantastic. could not be happier with the product. it lets us sleep at night, unless there are problems, of course! Pros provides an excellent monitoring service for internal process and external service monitoring, at a very low cost. The integrations with different notification channels lets us target the appropriate audience for the messages. The API for creating and activating/deactivating monitors is very user-friendly and intuitive. Cons Not much, been a happy customer for 8+ years! Review Source DN David N. Engineer Coordinator Computer Software Used the software for: I used a free trial ### "Site 24x7 evaluation" August 6, 2024 4.0 Site 24x7 offers a good performance from cloud Pros We have a good account of monitors available to monitor Cons New typs of monitores added help us to gain visibility into our infraestructure Review Source VR Verified Reviewer IT Manager Retail Used the software for: 2+ years ### "Excellent product/service" May 15, 2023 5.0 Overall we are very happy with this product and all the different options offered by it. We recommend it to any IT personnel. Pros We have been using Site 24x7 for about 10 years. We are very happy with the features it has to offer, which are way too much more than what we need. Cons The price is a bit high for the amount of monitors that we need. Sometimes, we set the monitor not to alert us (scheduled maintenance, service restarts) and we still get the notifications, meaning credits are used. Review Source DC Darrell C. Azure Platform Engineer Information Technology and Services Used the software for: 2+ years ### "Good out of the box solution." June 6, 2023 5.0 It works great out of the box, super easy to setup, and support has always been VERY fast to respond to, and fix any issues we've had. Pros The site is easy to use and setup is a breeze. We use it to monitor servers, networks and websites. I like that it automatically adds numerous monitors for other server roles when the agent is installed (SQL, IIS, etc etc). Cons I think the only thing is is lacking, is a more robust granular alerting system. That being said, it offers what I think are similar options as all of it's competitors, and most of the time you need a 3rd party service to have SUPER granular alert setups. Review Source DB David B. GM Telecommunications Used the software for: 2+ years ### "Full featured, easy to setup, reliable monitoring tools" November 23, 2023 5.0 Pros Monitoring solution for numerous objects, preconfiguration available in just a few clicks for many environments. Numerous alert scenarios. Very high availability. Cons Well... not much. Very satisfied with the solution. Switched from [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) Monitoring solution for numerous objects, preconfiguration available in just a few clicks for many environments. Numerous alert scenarios. Very high availability. Review Source VR Verified Reviewer Project Manager Marketing and Advertising Used the software for: I used a free trial ### "Excelente herramienta" August 16, 2023 5.0 me gusta mucho dado que mi jefe me dio una nota sobresaliente ya que es una herramienta que nos resuelve muchas cosas que no teníamos monitoreando Pros lo mejor de la herramienta es poder tener todo en uno, me encanta poder tener todas las maneras de resolver situaciones en una Cons solo tarda un poco al entrar a cada modulo Review Source VR Verified Reviewer Founder Internet Used the software for: 2+ years ### "Great quality website monitoring software" February 27, 2022 5.0 I use it whenever I need it and recommend it whenever I can. Pros The free account provides a good opportunity to get to know the software well, without imposing restrictions on usage time, which allows you to test well and get to know the software better. Cons Some points that I understand are great to improve the experience of the free part is not free, which ends up confusing the operation a little on certain screens. Reason for choosing Site24x7 The product offered is more complete and the company seems to me to be one of the most solid in the market. Review Source VR Verified Reviewer Support Engineer Information Technology and Services Used the software for: 2+ years ### "My review-Capterra site 24x7" October 13, 2023 5.0 Good Pros 1.Provides a comprehensive view of the entire IT infrastructure.2.Offers a mobile app that allows users to respond to alerts within seconds.3.Provides cost savings of over 70% compared to other solutions.4.Easy to use and affordable. Cons 1.The user interface could be improved.2.The alerting system could be more customizable. Review Source AP Ashok P. Director of Operations Information Technology and Services Used the software for: 2+ years ### "Amazing product with great features and functionality" December 26, 2022 5.0 Pros I like the features and ease of use. Makes it very easy for our engineers to use and leverage on a daily basis. Cons It can be fine-tuned at the application level to reduce certain false positives Alternatives considered [LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/) Reason for choosing Site24x7 Ease of use and cost Switched from [Server & Application Monitor](https://www.capterra.com/p/179418/Server-Application-Monitor/) SaaS model was the big seller and MSP model as well Review Source Zuhaeez H. Associate Manager - IT Infrastructure Retail Used the software for: 1-2 years ### "It's got everything!" April 25, 2024 5.0 Pros We can get into granular detail and see what's going on on all the endpoints, servers, websites, device etc and it auto heals them with IT Automation plus comes with an awesome NOC view. Good Stuff Cons Its got a bit of a learning curve to it. Review Source VR Verified Reviewer IT Operations Director Real Estate Used the software for: 2+ years ### "The best network monitoring tool out there" August 8, 2023 5.0 I love the product. Ever since we started with them, we never looked back. Pros I love its dashboarding capabilities. And that the monitoring system itself keep track of historical data providing great insight on what is happening. Cons Dashboard designer could do some refresh in means of what it can do and how to achieve it. Review Source JR Joseph R. IT Support Printing Used the software for: 2+ years ### "Good monitoring tool for our Internet, Web Apps, and serrvers" September 21, 2021 4.0 Good experience. We use it just for the monitoring of our critical servers and applications. We get notified almost as soon as outages happen and we also get another notification when the app/ site is back up online. Pros I like that we receive the alerts as soon as any of the critical servers and apps go offline. It also alerts us when our main Internet connection is down. Cons It is very hard to recover the password once the person who set up the service is no longer with the organization. This has happened to me and I had to ask the ex-employee for the code he received on his phone to be able to recover the password. The customer service can't do much to try to verify that you are another employee and try to help you with resetting the password in any other way. Review Source NK Nadeemullah K. Cloud Engineer Information Technology and Services Used the software for: 1-2 years ### "Best tool for monitoring our site" July 5, 2024 4.0 My experience with was good enough Pros So it is used to track all the servers, and it is very easy to use Cons It is used to monitor our site and it is user-friendly Review Source SG Siddharth G. Ops Manager Information Technology and Services Used the software for: 2+ years ### "Manageengine review" February 9, 2023 4.0 Purchased this product fornour one of the customer. They liked this product because we are getting everything related to monitoring in less cost and this product is effective like as other old tools Pros Purchased this product fornour one of the customer. They liked this product because we are getting everything related to monitoring in less cost and this product is effective like as other old tools. Cons Some time it provide false alerts and you have to spend extra time Switched from [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/) This product is cost effective and providing everything for monitoring like as other tools Review Source Dimitri R. Head of Operations Information Services Used the software for: I used a free trial ### "Site24x7 - ITAM with ease" May 22, 2024 5.0 helps you by solving problems like website downtime and performance issues. This ensures your website is always running smoothly, which keeps your customers happy. With Site24x7, you can monitor your website's health and performance from one central location. This gives you valuable insights that can help you identify and fix problems before they impact your users. Site24x7 can also help you automate tasks like restarting servers or notifying IT staff of issues. This can save you time and help you keep your website running smoothly. Pros It is easy to manage and to configure, very granular in the settings, scanning works like a charme, and it checks all the requirements we have. Cons So far, all fine. There is nothing I dont like at the moment. Alternatives considered [Lansweeper](https://www.capterra.com/p/126334/Lansweeper/)[Atera](https://www.capterra.com/p/144309/Atera/) Reason for choosing Site24x7 It covers all our requirements, is userfriendly in konfiguration and usage, gives us all the intel view we need and want. Review Source AR Abdul R. Cloud engineer Information Services Used the software for: 1-2 years ### "Best Monitoring Tool" July 5, 2024 4.0 Very user-friendly, easy to set up, great features Pros We can easily track all the servers with an alert Cons sometimes getting slower than usual and alerts not receiving Review Source PB Piyush B. Senior Cloud Engineer Information Technology and Services Used the software for: 2+ years ### "Excellent Monitoring Tool for all types of Deployments" October 13, 2023 5.0 So far there is no issue with and having a great experience since day 1. Pros is loaded with very useful features. Some of the greatest features are multi cloud management, automated reportings, automation templates, custom integrations, multiple notification mediums and much more. Cons Need more visibility on license usage. License consumption and availability report will be very helpful. Review Source MS Michael S. DevOps Engineer Financial Services Used the software for: 2+ years ### "Site24x7 review" February 20, 2023 5.0 Overall experience is very good. It answers most of our needs in terms of monitoring services. Pros \* Easy to use\* Web Monitoring\* Server monitoring\* Integration with many different services and plugins\* Log MonitoringOverall a good and not that expensive monitoring service. Cons \* Support is hard to get, and when you get them, this usually first tier that will redirect you to someone else.\* I Wish I could configure Selenium tests with ease - not the case today. Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[New Relic](https://www.capterra.com/p/118128/New-Relic/) Reason for choosing Site24x7 Price and ease of use. Review Source Vinicius B. CEO Information Technology and Services Used the software for: 1-2 years ### "ótimo serviço" August 9, 2023 5.0 Pros As notificações de alertas críticos pelo aplicativo do , além dos alertas por SMS. Cons Cobrança em dolar americano, apesar do site ser traduzido para o PT-BR as cobranças são todas em dolar, aumentando os curtos com impostos. Alternatives considered [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) Review Source RS Robin S. System Administrator Building Materials Used the software for: 6-12 months ### "Nothing really to Complain about. It just works" July 6, 2023 5.0 Pros Easy Integration. Up and Running in an instant. Whole thing was set up for the whole website and support servers in less than an hour. Cons The german translation could be a little bit better. it's not bad it's just a bit funny or unusual at some points. Alternatives considered [Nagios Core](https://www.capterra.com/p/152751/Nagios-Core/) Reason for choosing Site24x7 Price and easy setup Switched from [Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/) Grafana took to much time in maintenance. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.