# Page 7 | Site24x7 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Site24x7 the right Application Performance Management solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168192/Site24x7/reviews

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Site24x7

4.7 (351)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 25th, 2026

# Page 7 - Reviews of Site24x7

## Showing most helpful reviews

Showing 151-175 of 351 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Solutions Architect  
Information Technology and Services  
Used the software for: I used a free trial

### "Great Cloud Hosted Monitoring Solution. "

September 9, 2022

5.0

so far we have really liked what we are seeing with Site24x7. we can easily see us rolling this out to all of our VMware management customers.

Pros

the best part about this software is the fact that it is hosted in the cloud. It also has a MSP licensed feature so that you can separate your different clients you may be monitoring.

Cons

there are almost to many things you can monitor. the licensing pricing model can be hard to understand also.

Alternatives considered

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing Site24x7

we needed a solution that was hosted in the cloud, so that we didn't have to put it in to one of our own data centers.

Review Source

GS

Giovani S.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Site24x7 is an excellent monitoring tool"

February 21, 2024

5.0

Access to the platform is fast, secure and our team has full command of the platform. The results in our daily lives are incredible. We also use it on our cell phones and this is a differentiator for the field team.

Pros

Simplicity, efficiency and economy. This is what we were looking for and this is what we received over 2 years ago

Cons

I didn't find any videos on YouTube in Portuguese.

Review Source

DL

David L.  
CXO  
Information Technology and Services  
Used the software for: 2+ years

### "Essential service for our business"

February 20, 2024

5.0

Pros

Site24x7 has been an essential service for our business for the last five years. Solid, consistent service at a great price. Love the flexible, inexpensive notifications.

Cons

Almost too many features for our small company, but I'd rather have too many features than missing features.

Switched from

[Pingdom](https://www.capterra.com/p/131928/Pingdom/)

Better, cheaper notifications. It is bad when your site goes down, salt in the wound when your notification service charges you extra to let you know.

Review Source

RK

Rakesh K.  
Cloud Architect  
Information Technology and Services  
Used the software for: 6-12 months

### "Robust monitoring solutions provider"

April 10, 2024

5.0

overall its awesome and one must try to monitor their infrastructure resources

Pros

user friendly interface, bug free agents and always up and running dashboards.

Cons

SSO/SAML Integration the worst part. They have to provide seamless integration with Azure AD or other SAML authentication.

Reason for choosing Site24x7

cost friendly and easy to configure. Alerts feature and integration is awesome.

Review Source

YO

Yuki O.  
Writer  
Accounting  
Used the software for: 2+ years

### "Site24×7 Review"

October 9, 2022

5.0

Here is my Site24×7 review. I have my WordPress Server monitored by Site24×7. We understand the access situation from Europe, America, and Japan to the US WordPress server. In addition, I register the site information of Apple and Japanese blog influencers and check the difference in access time from my own blog. This will give you an idea of ​​how to improve your blog's access time. In addition, you can also understand that access is slowed down depending on the country due to trouble. You can also see an increase in the number of visitors to your blog. I don't understand this technically, but I've seen reports of similar phenomena in Japan. Probably because you're getting US access because the server is in the US and not Japan (not really the reader). Site24×7 is a must-have app for anyone managing a blog with WordPress!

Pros

The point is that you can see the access status of the target server at a glance!

Cons

Monitoring server configurations requires specialized knowledge and skills. For that you need to study.

Review Source

SB

SaiBhargav B.  
Senior Cloud ops engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Best experience "

June 16, 2023

5.0

Excellent

Pros

The options site24x7 offers is very huge and impressive monitoring capabilities. Have been using this tool since 10 users and onboarded 1000 of customer urlsOver experience is very good and would recommend to go for this tool.

Cons

Need some improvements in advanced monitoring types.

Review Source

sM

santiago M.  
system support technician  
Information Technology and Services  
Used the software for: 2+ years

### "quality/easy handling"

August 17, 2023

5.0

Pros

It is an intuitive tool, easy to use, excellent documentation of each of its monitors, real-time telemetry, extensive catalog of integrations, almost immediate manufacturer support

Cons

so far none, however the prices of some monitors are rising, it is something to investigate before making the purchase

Switched from

[PRTG Enterprise Monitor](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/)

On-premisse to Saas

Review Source

Edwin D.  
SQL Server Engineer  
Retail  
Used the software for: 1-2 years

### "DBA's review on Site24x7"

November 21, 2018

3.0

In general it's a pretty good tool that I woul recommend to look at, if you need standard (e.g. OS type monitoring) and to me works like an addon to other monitoring software such as New Relic, SQL Monitor with their own specific pros and cons ...

Pros

Ability to keep good track of your estate with detailed alerting and notificions through a number of channels (text, voice, email etc.) depending on the priority or environment. Really helps to judge wheather something is going on production which need's immediate attention or let the alert be for a while when CPU consumtion on test is a bit high, that doesn't require immediate attention.

Cons

It's pretty hard to implement standard build plugins or even implement your own custom build plugins. This has everything to do the way things are meassured and the way thresholds and availability checks are setup. You could endup with a bunch of false possitives during the night .... It would help a lot if this was documented better or explained in a training of some kind.

Review Source

Stuart R.  
Product Owner - Carrier Ops  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "For us it does what it says it will, and does it well"

November 17, 2022

4.0

It's great, and best for us when we are not hearing anything from it.We've been saved from disaster when the SSL certificate for an inherited service we began monitoring was about to expire. This was not on our list of things to check.

Pros

Fast alerting of any sites or services that are not accessible is critical & done well.Notification of coming possible problems such as SSL certificate expiry is great for business continuity.

Cons

When you have a lot of sites or services to be monitored, the main screen can get a little busy / crowded.Planning the naming of the things you add to your monitoring account, then creating sensible groups can help to minimise this issue.

Review Source

EO

Edgar O.  
IT Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Intuitive and quick solution to implement"

July 21, 2023

5.0

Alerts and handling of fast events, root causes and mainly having the entire infrastructure consolidated in a single console.

Pros

Easy to use, quick to implement, at an affordable cost and good value for money, for the features it provides.

Cons

I would think, not being able to look at SQL statements without implementing APM for source code monitoring.

Reason for choosing Site24x7

Mainly price, functionalities and ease of use.

Review Source

SK

Suman K.  
Software engineer  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Good"

June 16, 2023

5.0

Good

Pros

Site24x7 is more User friendly and any other tool I'm market

Cons

More false positive alerts are observed.

Review Source

登高 刘.  
Web Front-end Development Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "I like its simplicity and efficiency."

April 11, 2024

5.0

Pros

I like most its website monitor service on nodes in china.

Cons

I least like it for its separate charges.

Alternatives considered

[Stacks](https://www.capterra.com/p/10012357/Stacks/)[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

Reason for choosing Site24x7

I like its server nodes in china and more perfect service.

Review Source

PS

Prashantha S.  
Cloud deployment specialist  
Computer Software  
Used the software for: 2+ years

### "Site24 expirience"

July 7, 2023

4.0

Really good

Pros

All features, we can monitor almost every resource

Cons

Salesforce plugin is not there, too many alerts

Review Source

SK

Sandeep K.  
Sr Engineer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "It's a best practice to keep our servers, network, application with up to date without any issues "

June 16, 2023

5.0

While it's very friendly to monitor servers and application when its a issue

Pros

The product is very to use while verifying an issue which are raised alerts from site 24\*7

Cons

The process is very friendly with the site 24\*7

Review Source

GK

Gokulapandi K.  
Devops Specialist  
Financial Services  
Used the software for: 1-2 years

### "Site24x7 review"

January 19, 2024

4.0

Pros

I used both server and website monitoring. It is a user-friendly monitor tool that anyone can use without difficulty. I did not receive a fake alert or notification. I can easily analyze CPU, memory, disk, and swap memory in real time. In server monitoring, enabling both port monitoring and process monitoring is highly beneficial for identifying issues efficiently.

Cons

I reached customer support recently, Customer support is slow.

Review Source

SJ

Sagar J.  
AWS Cloud Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Server Monitoring Tool"

June 9, 2023

5.0

Pros

Alert and notification when sever falure

Cons

Sometimes website traffic not traced when we tracing

Review Source

MT

Madan T.  
system admin  
Publishing  
Used the software for: 2+ years

### "nice product "

June 4, 2024

5.0

I am very much use full with this tool hence

Pros

Its very good tool for monitering real time

Cons

Its very nice tool for server performance moniter

Alternatives considered

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

Reason for choosing Site24x7

because its easy to use and configure Easly

Review Source

Josh J.  
Enterprise Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Effective server monitoring, easy to deploy and manage."

December 4, 2020

5.0

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.

Pros

Very easy to deploy, manage and monitor a server, its services and applications. Monitoring alerts can be sent to a phone, text, email or browser.

Cons

When a server goes down, it may take manual intervention to recognize that it back in service. Would like to see that issue fixed.

Switched from

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

Cheaper solution with a better console.

Review Source

JP

Jayesh P.  
Network Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great tool for netowrk/infrastructure /website monitoring"

August 2, 2023

4.0

provides value for money and easy to use and deploy

Pros

having the option to deploy defacement and availability alerts were great for the website and infra monitoring

Cons

i think testing tool like ping test for devices will be good to have

Reason for choosing Site24x7

price for vale and ease of deployment

Review Source

Thao V.  
DevOps Lead  
Consumer Electronics  
Used the software for: 2+ years

### "Site24x7, best monitoring tool that I have ever used"

September 10, 2022

5.0

Pros

Many plans for choosing Correct alert Good documents

Cons

Lack of feature Support is slow Price is high

Review Source

SC

Silvano C.  
Diretor  
Information Services  
Used the software for: 2+ years

### "Site24x7 - Fantástico"

May 14, 2023

5.0

O Sistema é fantástico, ele trabalha por você, te entrega tudo de forma instantânea.

Pros

Facilidade, montante de informações, usabilidade e segurança.

Cons

Não tem o que não gostar, tem tudo que preciso.

Reason for choosing Site24x7

Foi a primeira ferramenta que usei, considerei não perder tempo buscando outra solução. A site24x7 é completíssimo por um ótimo custo.

Review Source

TH

Tim H.  
Solutions Architect  
Telecommunications  
Used the software for: I used a free trial

### "Site24x7 solves our enterprise monitoring needs!"

October 10, 2023

5.0

The overall visibility and logging capabilities are amazing! Couple that with powerful notifications and it is a winning product.

Pros

All of the features and reporting that are built in as well as the pricing is flexible so that you can customize the tool to fit your needs.

Cons

As of this writing, I have not found a 'con'.

Review Source

DP

Divya P.  
Supervisor, IT  
Computer Software  
Used the software for: 6-12 months

### "Site 24/7 review"

July 7, 2023

4.0

Pros

Good customer service and great features

Cons

Can improve on user friendly interface.

Review Source

Shawn B.  
IT Architect  
Computer Networking  
Used the software for: 2+ years

### "Peace of mind with Site24x7!"

September 6, 2023

5.0

If you want a low cost, but reliable service that sends you alerts of uptime of your website, servers, etc., that are critical to you or your business, Site24x7 is extremely reliable and affordable. I would HIGHLY recommend it. Try it, use it, if you don't like to pay for the full version, at least use the free version so you can realize the value of said alerts. :)

Pros

Site24x7 'really' monitors your website uptime and sends you timely alerts if it becomes unavailable.

Cons

Frankly, I can't think of any cons right now. It does a simple task, but effectively.

Switched from

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

Needed to monitor my website from multiple external locations.

Review Source

Quang L.  
DevOps  
Computer Software  
Used the software for: 1-2 years

### "Good and Comprehensive Monitoring System"

October 4, 2023

5.0

Pros

Timely monitoring to alert us to critical production issue while also offer rich detail in their dashboard

Cons

The dashboard is rich in detail, but navigation is a bit hard. It takes time to learn the dashboard and find what you need.

Review Source

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