# Page 8 | Site24x7 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Site24x7 the right Application Performance Management solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168192/Site24x7/reviews

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Site24x7

4.7 (351)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 25th, 2026

# Page 8 - Reviews of Site24x7

## Showing most helpful reviews

Showing 176-200 of 351 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MK

Mani K.  
Devops  
Information Services  
Used the software for: 6-12 months

### "Site 24\*7 experience "

April 19, 2023

5.0

Good and most effective

Pros

easy to install and configuremulti-feature in a single product

Cons

The user interface is not very intuitive and user-friendlyThe support team is not very responsive and helpful

Review Source

vV

vishal V.  
System admin  
Computer Networking  
Used the software for: 2+ years

### "Site24/7 good service provider"

June 9, 2023

5.0

Pros

In traces helps than error and user can use to solve it.

Cons

In APM we can easily monitor applications

Review Source

JJ

Jose J.  
Ing  
Civic & Social Organization  
Used the software for: I used a free trial

### "Facil uso y facil configuracion"

February 2, 2024

5.0

La manera de configurar fu muy fácil ademas de que cumple al 100% con lo que necesito monitorear

Pros

Lo fácil e intuitivo que es de usar, ademas de que cumple con lo que buscábamos para realizar los monitoreos

Cons

Nada por el momento, me parece un recio justo por lo que se puede realizar, ademas de que es fácil de usar y cumple con lo que se buscaba

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Reason for choosing Site24x7

El costo - beneficio cumplió con lo que buscábamos y nos permite pensar en hacer mas en un futuro

Review Source

KS

Kem S.  
CTO  
Financial Services  
Used the software for: 2+ years

### "Service as Staff"

November 7, 2023

5.0

My experience with Site24x7 has been over many years. There has always been successful implementation of activities. It has always provided a way to satisfy my need for monitoring, reporting, and recovery.

Pros

I can setup a service and just let it run and do its job. It is actually better than having an employee try to perform these functions.

Cons

The only con would be the cost and complication of implementation for certain monitors.

Review Source

GR

Guillermo R.  
Developer program manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Excellent product and service, basic in any company"

July 25, 2022

5.0

I would definitely recommend Site24 to any company that needs to have their critical assets monitored. I will continue to be a customer for many years.

Pros

The service has no failures or crashes, the multiple locations is a strong point. The alerts have no delays in being delivered, sms, email, everything works perfectly.

Cons

Some settings are not as easy to configure as it seems. The basic account of 10 dollars is too limited, the jump to access very interesting features is more than double the basic plan, at that point it is expensive.

Review Source

Mohammed Younus S.  
Information Security Analysts  
Education Management  
Used the software for: I used a free trial

### "Highly comprehensive monitoring suite"

December 26, 2022

4.0

Site24x7 helped us in monitoring internal websites and servers. To provide timely notification when the server went down or became unresponsive.

Pros

It's very easy to setup and you can go about monitoring within minutes. The reports are readable and initiative.

Cons

The UI is little outdated and crowded. The other features are little more complex and require learning to implement.

Alternatives considered

[CheckPoint](https://www.capterra.com/p/252289/CheckPoint/)[Uptrends](https://www.capterra.com/p/80467/Uptrends/)

Review Source

DCL

Didier Charles L.  
IT dev  
Computer Software  
Used the software for: I used a free trial

### "The best monitoring app I know till now"

July 29, 2023

4.0

Pros

Easy to setup, available on cloud, complexe feature but easy setup, great visualization.

Cons

I still can get the pricing model, I maybe need to talk to a sale.

Review Source

JT

Josue T.  
Técnico de Redes  
Automotive  
Used the software for: I used a free trial

### "SOFTWARE DE MONITOREO COMPLETO"

January 12, 2024

5.0

Es un software con el cual puedo monitorear todo tipo de servicios.

Pros

Que me notificaba sobre los cambios de mi red.

Cons

Cuando busco tutoriales de las configuraciones de Site24x7 no encuentro muchos y mucho menos en español. :c

Switched from

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)

El anterior software no monitoreaba servicios.

Review Source

JM

Jean M.  
Owner  
Computer & Network Security  
Used the software for: 2+ years

### "Great Service"

January 28, 2024

5.0

Pros

Everything works very well, I definetly need Site24x7 with me.

Cons

Nothing to say, everything looks perfect for me.

Switched from

[Nagios Core](https://www.capterra.com/p/152751/Nagios-Core/)

I was looking for more practicality in implementation

Review Source

SG

Samir G.  
Technical Solutioner  
Information Technology and Services  
Used the software for: I used a free trial

### "End to end observability platform for IT"

June 9, 2023

5.0

Better TAT, no need to have eyes on glass on multiple tools , no siloed approach for incident management.

Pros

APM, observability, monitoring and its integration with all platforms to collect logs and convert to tickets through ITSM tool integration.

Cons

No chat option, business insights not available .

Alternatives considered

[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)[AppDynamics](https://www.capterra.com/p/226975/AppDynamics/)

Reason for choosing Site24x7

Good product with many features

Review Source

Fernando P.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Excellent"

October 27, 2023

5.0

The experience has been good and we will keep the tool

Pros

I found it to be a very complete tool. I was surprised that it has everything we need in our business. Everything in a single tool

Cons

Due to the large number of options that the tool has, it has been somewhat complex to understand it. There are no free courses

Review Source

UR

Umesh R.  
Pre Sales  
Information Technology and Services  
Used the software for: 2+ years

### "Server Monitoring tools"

June 9, 2023

5.0

Pros

Alerts and notification when server failure

Cons

Sometimes website traffic not traced when we tracing

Review Source

TB

Thyago B.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Easy and powerful monitoring tool"

March 13, 2023

5.0

Great tool for monitoring servers and services ready for usage with few clicks.

Pros

Easy of installation and setupCustom DashboardsCustom Plugin scripts made easy integrations

Cons

I miss Drilldown capabilities on custom dashboards/plugins

Review Source

SM

Sebastian M.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent value at very low cost"

November 13, 2022

5.0

Pros

I got really amazed by the number of supported services and the myriad of configuration settings you can manage on each service. Even if it makes the software a little difficult to set up at first, you can manage lots of variable to make it suit your needs.

Cons

As you have lots of settings available, some times you get puzzled were to configure it properly, for instance when setting up notifications groups/teams. But it is completely manageable, and you can reach your goals using different paths.

Review Source

PL

Pascal L.  
Program Manager  
Aviation & Aerospace  
Used the software for: 2+ years

### "TAS Review"

January 17, 2024

4.0

We are using Site24x7 in our daily work and it is doing what we expect for this such of tool. We are using since 2020 and we are starting a new project for which we think also to use it.

Pros

I like the large panels of plugins available and the ease to deploy Site24x7 agents

Cons

USer and Organisation management which is really tricky to understand and to use to simply delete a user in my organisation.

Review Source

VR

Verified Reviewer  
Security Analyst  
Computer & Network Security  
Used the software for: 1-2 years

### "Review for site24x7"

November 18, 2022

4.0

Overall best for monitoring

Pros

The most I like about this software is the monitoring part which is for the website monitoring and the downtime alert.

Cons

The least I like about this software is the dashboard, because still can be improve

Review Source

CAM

Carlos Azael M.  
Ingeniero de ciberseguridad  
Consumer Services  
Used the software for: I used a free trial

### "Un gran producto"

December 18, 2023

5.0

Una experiencia maravillosa, esta plataforma cumple con las expectativas

Pros

Es una herramienta fantástica, otorga muchas funcionalidades de monitoreo, podemos enlazar sitios, servidores, BD

Cons

Poca capacitación para poder explotar todas las herramientas

Alternatives considered

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Reason for choosing Site24x7

porque site247 me ofrece alternativas para distintos tipos, de productos y servicios de nuestra infraestructura

Review Source

AJ

Abhinav J.  
DevOps engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use and implement"

April 30, 2024

4.0

Pros

Easy installation and integration steps of its agent . Support for evaluation period is really nice and helpful. Can monitor multiple things

Cons

Nothing like that till now. It's very user friendly

Review Source

SA

Stephanie A.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent monitoring system - really a great value"

January 9, 2024

5.0

Pros

Real-time monitoring and alerts for issues with our web app.

Cons

Can be confusing to get set up correctly, but this is mostly because of the power and configurability of the service.

Review Source

JM

Joshua M.  
Network/Systems Support Technician  
Packaging and Containers  
Used the software for: I used a free trial

### "Incredible amount of options for all your monitoring needs"

May 23, 2023

5.0

Pros

There are so many services and products that can integrate and be monitored. The option to create various views and then publish or schedule reports on those is incredibly useful. Setting alerts is also very simple and there are automation options that can be set for remediation of issues. Really strong lineup!

Cons

The site can be a little noisy due to so many options being available. It would also be nice to have some deeper integrations with Microsoft apps, like Teams, that could monitor performance.

Review Source

SG

Shubham G.  
Software developer  
Computer Software  
Used the software for: 1-2 years

### "Review after using more than a year."

February 9, 2023

5.0

Overall experience is amazing with site 24×7 with all of its modules.

Pros

Real time monitoring along with RCA.Quick alerts over email.Setup and configuration part is user friendly.User manual is easy to understand.

Cons

Could have implement Manager of Managers layer to make it more efficient.

Review Source

PH

Pradeepa H.  
Senior system engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Site24x7 user"

July 7, 2023

4.0

Pros

Monitoring is good, we can use easily...

Cons

Monitoring is easy, monitoring the servers, api and applications, clouds etc

Review Source

AH

Anan H.  
DevOps Engineer  
Computer Software  
Used the software for: 2+ years

### "Review Site24x7"

December 24, 2022

5.0

total experience with the product was very good, easy to use and simple. and gave you all things that you want to monitor

Pros

Alerting, once website is down immediately and more faster than our Grafana alerts Supporting regions monitoring.

Cons

Integration was very easy and simple I don't there is a missing features at least from our side use.

Reason for choosing Site24x7

It was chosen from the top managers by comparing the product with other companies.

Review Source

SK

Srinivasa K.  
Manager Cloud Operations  
Computer Software  
Used the software for: 2+ years

### "Good monitoring tool"

June 16, 2023

5.0

Pros

Monitoring customer websites and good in reporting incidents

Cons

Turn around time long for new requirements

Review Source

RP

Rodrigo P.  
Enginer  
Information Technology and Services  
Used the software for: 1-2 years

### "Necessary Service"

May 24, 2023

5.0

Pros

Today is very necessary maintain an external monitor service to your online products an Site24x7 do its job makes easy and confiable.

Cons

I feel the interface is very rudimentary and have some bugs like turnback page to light mode when dark mode stay activated page refresh.

Review Source

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