# Page 9 | Site24x7 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Site24x7 the right Application Performance Management solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168192/Site24x7/reviews --- Site24x7 4.7 (351) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 25th, 2026 # Page 9 - Reviews of Site24x7 ## Showing most helpful reviews Showing 201-225 of 351 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SB Shreekara B. Service management office Logistics and Supply Chain Used the software for: 2+ years ### "Service management office" July 7, 2023 5.0 Pros Receiving Alerts in time. And maintenance marking. Cons Dashboard is not up as expected. AI could be better. Review Source DK Dakota K. Owner Information Technology and Services Used the software for: I used a free trial ### "Awesome" April 23, 2023 3.0 great Pros access to database and remote monitoring Cons free trial to short need extend trial period Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Site24x7 price Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) price Review Source Selvakumar S. Technical Team Lead Information Technology and Services Used the software for: 2+ years ### "Track almost every IT Asset" December 5, 2018 4.0 Overall experience is good and you will be the first person to when the system is down before your client!, so that you can act quickly Pros Have used the same tool in 2010. When compare now and then, the features they have added is incredible. Now i can track all most all our IT assets right from Windows server, IIS and externally hosted web applications. Even it has option to track AWS and Azure as well. When it comes to reports, what it surprised me is i have not even configured weekly report but they have consider the basic needs and it is configured out of the box and its in my inbox with complete up and down time. Availability/Up-time/Downtime report based on different location is a plus. Cons Configuring Network element is not easy as configuring WEB and Servers.It took little time to follow the instruction to configure. Review Source AC Atul C. DevOps Logistics and Supply Chain Used the software for: I used a free trial ### "Effective and Efficient Monitoring in Site24x7" June 26, 2023 4.0 Overall, Site24x7 Monitoring Tools offer a comprehensive solution for businesses looking to monitor their IT infrastructure effectively. With its extensive monitoring capabilities, user-friendly interface, and robust alerting system, it provides valuable insights into the performance and availability of websites, servers, applications, and networks. Pros 1\. Extensive Monitoring Capabilities2. User-Friendly Interface3. Robust Alerting System4. Third-Party Integrations5. Scalability and Flexibility Cons 1\. Live Trail Not Available2. Lack of Advanced Analytics3. Occasional False Positives Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Reason for choosing Site24x7 1\. Cost2. Easier Configurations and Integrations3. Business View and Customized Dashboards Review Source KD Karop D. Noc -infrastructure and could Information Technology and Services Used the software for: 2+ years ### "Good value " July 7, 2023 4.0 Pros Monitoring part and upcoming features of site 24 Cons Detailing of each service and value for the money Review Source WW William W. Platform Lead Computer Software Used the software for: 1-2 years ### "It has most of the features you'll want, but they won't work well" January 18, 2021 2.0 We still use Site24x7 for some monitors and for their status page, but we backed off and completely stopped using them for some things like APM and AppLogs because those services flat out didn't work. If their site provided a reason why something stopped working I'd be more okay with making the adjustment to fix it, but I cannot spend this much time working with their support on the most basic functionality. Anything critical we've moved over to NewRelic for now. Pros It supports a large variety of products and services built-in. The agents are fairly easy to install/setup. There is a decent amount of documentation available. Custom monitor plugins are very easy to create. Cons Doesn't support all the latest languages and platforms. They are a little slow at adding the latest and greatest. Their agents seem a little hacked together are are not as resource efficient as others. You have to manually upgrade/downgrade your plan as your usage changes. Most/All portions won't automatically scale and don't even have an option for them to, so things will stop working as you grow and you'll be over-billed as you shrink. Their PHP APM flat out doesn't work. Things will stop working and give you no indication as to why. You must reach out to support, wait a day or so, they will ask for logs, wait a day or so, provide some feedback. Then a week or month later you'll have to do it all over again. Review Source MM Manjunath M. Asst.Manager-IT Construction Used the software for: 6-12 months ### "Good" July 7, 2023 4.0 Pros The products are user friendly and good dashboard Cons We looking for some customisation based our needs Review Source CR Cristiano R. CEO Information Technology and Services Used the software for: 2+ years ### "Great Tool" April 12, 2023 5.0 Pros We use site24x7 to monitoring our cloud infrastructure on AWS. We have drastically reduced downtime by being able to intervene in advance thanks to the alarm thresholds set on site24x7 Cons A native integration with external tools Review Source SM Sivakumar M. Technical Lead Banking Used the software for: I used a free trial ### "Awasome product " July 7, 2023 5.0 Much deserved Pros All features are amazing to use for the application Cons Not experienced anything as of now , need to apply this product for more applications in our organisation then will compare Review Source RD Ravikiran D. It infrastructure architecture specialist Information Technology and Services Used the software for: Less than 6 months ### "Ai based monitoring and observability tool" June 16, 2023 5.0 One stop solution for monitoring and observability Pros Easy to setup and adopt.UI is user friendly. Cons Automation part expecting more enhancement Alternatives considered [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) Reason for choosing Site24x7 Based on our requirements Review Source AS Arif S. Data Center Engineer Information Technology and Services Used the software for: 2+ years ### "Worth Product" October 10, 2022 5.0 Very good software. Provides real time monitoring and inform us with the alerts defined. Pros It's very good to use. It's very easy to configure all the alerts. Cons Nothing that I can think of. The product is designed in such a way that it is very easy and manage to use Review Source Deven G. CEO Entertainment Used the software for: I used a free trial ### "It is an awesome product!" August 24, 2023 5.0 Pros The ease of setup and deployment is brilliant. Cons There aren't many cons at all if any, the product does what it's supposed to and allows me to fix any issues that are found live. Review Source MM Milen M. Software Engineer Automotive Used the software for: 2+ years ### "Very advanced and easy to use" November 4, 2022 5.0 Very easy to monitor all our current infrastructure and implement it with StatusIQ for automated status page, where we have all the incidents fully automated. Pros Site24x7 has one of the most advanced configurations. You can basically monitor anything you want - from servers to IoT devices.You can also very easy integrate everything you monitor to their StatusIQ - status page application. Cons Due to the many options and configurations you can make, sometimes it's hard to find "what is where". Review Source Leandro F. Head of IT Infrastructure Computer Software Used the software for: Less than 6 months ### "The easiest APM software in the market" November 23, 2022 5.0 I get a real monitor with real time alerts. After configured, the product simply works. Pros Site24x7 is easy to configure and you do not need to learn a new SQL-like language to manipulate complex queries to simply monitor your infrastructure. Cons For my use, nothing con at all. All the features we need Site24x7 has. Reason for choosing Site24x7 Easy to use and best value for money then the concurrents I tested. Review Source VR Verified Reviewer Principal Consultant Information Technology and Services Used the software for: 6-12 months ### "Seemless monitoring experience with ease of use , alot of features included with customization" August 8, 2022 5.0 Pros Realtime monitoring , easy to set up, integration with Azure,AWS,Teams etc , inexpensive and customizing options Cons UI seems overloaded, sometimes user can get confused where to go Review Source EC Edgaro C. SysAdmin Information Technology and Services Used the software for: 2+ years ### "Great Services" October 15, 2023 5.0 I'm on the road a most of the time and I like to received a notifications un my phone. Pros Be aware of performance of the services any moment Cons I dont see any cons yet on the services. Review Source DB Daniel B. Dir of Ops Computer Software Used the software for: 1-2 years ### "Great asset to our operations" July 13, 2022 5.0 It has been a great asset to our monitoring operations - we have one screen on site24x7 and another on our own metrics using Graphana. It is always up and always checked/used. Pros Easy to get started. Easy to add features and expand. Excellent reliability. Cons Tech support (problem resolution) could be better - but at least they do communicate with you. Review Source VR Verified Reviewer Senior System Admnistrator Computer Software Used the software for: 6-12 months ### "Good but..." November 18, 2022 3.0 Pros You can configure a lot of monitoring tools Cons Sometimes we receive alerts for failing monitors but the sites monitored are working fine Review Source fR felipe R. Software Engineer Computer & Network Security Used the software for: 1-2 years ### "Excellent monitoring system" January 10, 2023 5.0 Pros I like its versatility to be able to add different monitors of all kinds to know what is happening in real time within your business environment Cons There are some times that false positives are generated in the alerts, which causes a bit of uncertainty if the service is up or not Review Source VR Verified Reviewer DevOps Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent Monitoring Tool" August 30, 2023 5.0 Pros The ease of creating alerts and the ease of use Cons For our use there was no downside since its a really simple situation where we just wanted to monitor the liveness of the site Review Source PY Pankaj Y. Pre sales engineer Computer & Network Security Used the software for: 1-2 years ### "Site 24×7" June 9, 2023 4.0 Satisfying Pros It's notification and real time monitoring Cons As per my requirement product is working well Review Source DS David S. Chief Creative Officer Marketing and Advertising Used the software for: 2+ years ### "Excellent service, cost effective website uptime monitoring" May 16, 2023 5.0 Postive. We needed a solution that can be working off hours and tell us before a client reports an incident Pros Easy for a non-technical employee to set up a new monitor/alert for a client. Peace of mind knowing my team will be alerted and can address an issue before it impacts one of our clients Cons Would like the automations feature to fire more than once or until it is sucessful Review Source BB Brendow B. Analista de TI Aviation & Aerospace Used the software for: 6-12 months ### "Analise do sistema site24x7" June 26, 2024 5.0 Estou evoluindo muito com a aplicação do sistema Pros Gostei pela facilidade e analise mais preciso do sistema com as aplicações Cons Não tenho comentário negativo sobre o sistema... Review Source TK Thulasiram K. Associate Manager Information Technology and Services Used the software for: 6-12 months ### "User friendly " July 7, 2023 5.0 Pros Product is user friendly and customer service is quick. Cons Integration part need to improve as it has lot of configuration involved Review Source CS Chandra S. Sr System Administrator Information Technology and Services Used the software for: 2+ years ### "Tbo" February 9, 2023 4.0 We have used 2 year exp on 24×7, user friendly Pros Centralized access,user friendly & on internet available Cons Aws & Azure enchanced this feature newly, previously it was not there Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.