Textline

Textline

4 / 5 1 review

Who Uses This Software?

Businesses of any size in the USA and Canada


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 5 / 5
    Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Pricing Details
    Limited: $29/mo Standard: $49/mo Pro: $189/mo Plus additional usage fees
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
  • Support
    Business Hours

Vendor Details

  • Textline
  • textline.com
  • Founded 2016
  • United States

About Textline

Customer communication tool that converts text messages from customer phones to live chats with company support staff.


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Textline Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

Textline Reviews Recently Reviewed!

Ce5cd402c8921ec7f9dd7c5ec01e1673

Good Internal Messaging Software

Dec 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Value for Money

Pros: We use this as a primary form of communication with our assets. The search function is smart and is very useful when looking through multiple converstaions.