Marketing & Loyalty Program

5 / 5 6 reviews

Who Uses This Software?

TL Connect's Customer Engagement Platform is ideal for brick-and-mortar businesses of all sizes with repeat customers who want to increase their customer base, engage customers & keep them returning.


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $159.00/month
    See pricing details
  • Pricing Details
    Pricing per location per month. Two other plans available.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • TL Connects
  • tlconnects.com/
  • Founded 2010
  • United States

About Marketing & Loyalty Program

Our Customer Engagement Platform allows your business to communicate directly to customers via SMS or MMS message, which has a 98% open rate. The platform allows merchants to create Auto-Responders which send text messages to subscribers after certain criteria is met. Customers sign-up using a fast, easy kiosk. Then, powerful features such as the Digital Punch Card, We Miss You offers, Keyword Marketing, Birthday Club, Custom Mini-URLs, & many more can be used.


Marketing & Loyalty Program Features

  • Analytics
  • Contact Management
  • Coupons
  • Keywords
  • Mass Texting
  • MMS
  • Polls / Voting
  • Scheduling
  • Shortcodes
  • Subscriber Management
  • Text-to-Win

Marketing & Loyalty Program Reviews Recently Reviewed!

Karagan is always so helpful. She is a great value to your business.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to bring the guest back. Easy to use. I like the reporting aspect and ability to track the usage of guests who redeem their coupons.

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If I owned 20 locations, I'd have a kiosk in every one

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use; great communications tool to create meaningful dialogue between merchant and customer. Merchants who use all the features will be amazed at what this platform can do for them.
The ability to recapture lapsed customers is reason enough to buy in.

Cons: Wish there were more of these around town. What merchants don't realize is how much demand there is from customers for an easy to use, non-invasive texting tool. Also, merchants misunderstand the concept of loyalty, thinking they need to GIVE AWAY product when actually they are GETTING more sales due to the enhanced relationship.

Wonderful, easy to use loyalty program

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's a good problem to have, but in six months we have over 4,000 subscribers. The ability to select what subscribers we would like to send messages to helps us use as many credits as we can each month while sending out more than one promotion.

Cons: While we like the filters the best about the software, there could still be more enhanced options, like the ability to customize these more. We would also like to be able to roll over all credits, not just additional ones purchased.

easy to use software and great customer service

Oct 23, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: very easy to use and learn. easy installation. Could include a picture in the message that goes out to customers.

Cons: limited amount of characters. we had an issue the first message that we sent out about it not sending out to all of our members. sometimes our ipad will have a long delay when people submit their number to check in.

Overall: an easy way to reach out to our customers that don't check their email very often.

TL Connects helps us easily connect with our guest! This company is great to work with!

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy communication with guest and the company. Customers have simple steps to sign up for great offers and communication with us. TL Connects makes it simple to contact them and fast response to answers if we need them!

Overall: We can track our guest activity daily if we wish too. We can see activity from checkins to redemptions and offers.
Everything is easy to use and seamless.

Excellent Experience Since Day 1

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Software is very easy to use and setting up promotions is intuitive. Support is always ready to jump in and assist whenever needed. I recommend this program to all of my fellow franchisees and I am trying to get our ad fund to pick it up for our entire market.

Overall: Software drives footsteps into our store which we in turn convert to dollars in the register. This product is very easy to use and I recommend it to everyone who will listen.