# Halcyon Death Care Management Solutions Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Halcyon Death Care Management Solutions Software - reviews, pricing plans, popular comparisons to other Funeral Home products and more.

Source: https://www.capterra.com/p/168240/Halcyon

---

# 

 Halcyon Death Care Management Solutions Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Halcyon Death Care Management Solutions

## What is Halcyon Death Care Management Solutions?

Halcyon's Funeral Home Management Solution is a robust application to fully manage your funeral home. From custom obituary templates to powerful reporting functions, our comprehensive software gives you the tools you need to make the most of your time and resources. Halcyon's Crematory Management Solution handles trade and/or at need human and pet cremations. From body tracking to partner portals and financial reporting our software lets you run your entire Crematory.

## What is Halcyon Death Care Management Solutions used for?

[Funeral Home](https://www.capterra.com/funeral-home-software/)

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Starting price

$295

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Halcyon Death Care Management Solutions alternatives

Highest Rated

[4.8 (76)](https://www.capterra.com/p/165422/CloudLex/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (1,718)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (790)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/168240/Halcyon/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

4.8 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Calendar Management

4.8 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Financial Reporting

4.9 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Generate reports to assess the financial performance of an organization

Merchandising

4.8 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

The activity of promoting the sale of goods at retail

Pre-Need Management

4.9 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred

Cremation Management

5.0 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc.

Halcyon Death Care Management Solutions 47 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Track and manage schedules and meetings via an integrated calendar

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Manage contact details and communication with clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track/record financial donations made by members, along with the issuance of tax receipts/documents

Digitally sign online documents

Electronic storage of staff/employee contact information and job status in a centralized repository

A list of events with their respective dates

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Store, manage and track all forms in a centralized location

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

The activity of promoting the sale of goods at retail

Manage and support multiple locations

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred

Integrates with QuickBooks

Upload, track, and submit receipts in a central database

Ability to record, store, update, and retrieve information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track the status and progress of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Features

4.6 (38)

4.6

Based on 38 reviews

## Pricing

Value for money

4.9 (36)

Free Trial

Basic Feature Bundle

$295.00

Flat Rate,Per Month

Value for money

4.9 (36)

4.9

Based on 36 reviews

## Integrations

[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

## Support, customer service and training options

Customer Service

4.9 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (37)

4.9

Based on 37 reviews

## User reviews

Overall rating

4.8

Based on 38 reviews

Filter by rating

5(34)

4(3)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SC

Shane C.

General Manager

Veterinary

### "Great software! Took our aftercare services to the next level."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2022

As one of the most prominent and longest operating pet crematories in North America, Cal Pet has had the privilege of assisting thousands of pet parents with their beloved companions' aftercare services. For nearly 80 years, we have prided ourselves on connecting with clients and providing superior service with integrity and efficiency. When we needed to take our operations to the next level, we went with Halcyon, and are so glad we did. Our industry has become increasingly competitive and Halcyon’s software allowed us to fully embrace programming that, up until not that long ago, was only available to human mortuaries. We are eternally grateful to the Halcyon team for seamlessly integrating an extensive amount of data from our antiquated software. They welcomed feedback and generously provided customization of the software that made it much more applicable to our business and more user-friendly for our staff. In addition to the ample amount of standard features and capabilities, Halcyon engineers continuously announce new updates and features. If you’re an aftercare provider looking for software that can handle all of your business needs (and more), Halcyon is the perfect solution. Their software is constantly updating and adding new features, is intuitive and reliable, and is cost-effective. We at Cal Pet are thrilled to work with Halcyon, which is helping us assist our clients through a very difficult time in a more efficient and compassionate manner.

Pros

In addition to the ample amount of standard features and capabilities, Halcyon engineers continuously announce new updates and features.

Cons

We are eternally grateful to the Halcyon team for seamlessly integrating an extensive amount of data from our antiquated software. They welcomed feedback and generously provided customization of the software that made it much more applicable to our business and more user-friendly for our staff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Cody P.

Office Manager

Individual & Family Services

### "Interviewed 7 different companies, Halcyon topped them all"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2022

Pros

They integrated directly with our website, casket distributor and was the most reasonably priced of all 7 companies we were in talks with. All our forms can be uploaded to pre populate names, dates, etc. Ofcourse there’s always bumps in the road when trying new things but the customer service has always been quick to respond and always has been helpful.

Cons

I wish it could integrate with google calendar and have an app that is for the Funeral end and not so much the cremation end but those are just tiny things compared to how great this program works.

Reasons for choosing Halcyon Death Care Management Solutions

\[ Sensitive Content \] sold me on this for sure, he has been great from start to finish along with the rest of his staff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Brienna S.

Services Director

Events Services

### "Personal Staff and Easy to Use Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2022

Excellent, would suggest to other managers in the business and will continue using

Pros

Body tracking, customer support, forms list and customizable options.

Cons

Sometimes the communication about fees incurred is a vague.

Switched from

[SRS Computing](https://www.capterra.com/p/106488/PROCession/)

Different company, but I took the opportunity to seek elsewhere as soon as I could

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jamie J.

Office Manager

Veterinary

### "Halcyon works for us"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2022

Pros

They made it very easy to switch over to their system.

Cons

We have not found anything yet that we do not like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DP

David P.

Funeral Director/Corporate Secretary

Consumer Services

### "Elevating our operation with clean, easy to use and effective technology"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2022

Overall, it has been a nice experience. The capabilities that Halcyon provides gives us room to be more efficient, saving administrative time and producing our most important documents in the way that is needed in order to reflect the quality of our operation. Saving documents and being organized digitally is becoming more important every day. Halcyon provides a great solution for modern day problems in the death care industry.

Pros

The general case management and printed contracts were our biggest improvement operationally. The ability to get our entire staff consistent with our statements of goods and services and clean up the details of those was our biggest goal when moving to Halcyon. The integrations with ASD and Matthews-Aurora was nice features that made things easy and effective. Both of those organizations were already partners of ours, so it just made things easier for all of us. Our credit card processing is run through Halcyon's integrated partner. It has been a nice transition from an old terminal, and all transactions automatically post to the account, which saves time on data entry on purchases and payments.

Cons

Wrapping your head around the sophistication of this software is the hardest part when onboarding. It can be overwhelming to think of all of the features to utilize and what it would do to your organization. The best advise would be to prioritize your goals when onboarding, and compartmentalize a few of the highest priority goals to focus on. You can always expand to other features over time.

Reasons for choosing Halcyon Death Care Management Solutions

We chose Halcyon because of their ability and willingness to customize anything that we wanted tweaked from the beginning. They seemed to have a better understanding of the need to adjust certain documents, reports, etc. than other solutions. If they didn't understand, they didn't let us know that. They just listened to what was needed and why and made the changes. That was the biggest reason for us in choosing them over others, and it continues to be impressive with their ability to adapt and customize our experience and case management.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Jesse G.

Director of Operations of the Human Anatomy Laboratory & Director of the Anatomical Gift Program

Higher Education

### "Halcyon Death Care Management Solutions Review- For Quinnipiac University "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2022

Great

Pros

Easy to use. I also use this at my family owned funeral home

Cons

One-stop-shopping, easy to use, tracking, mobile app.

Reasons for choosing Halcyon Death Care Management Solutions

\[SENSITIVE CONTENT\]

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FS

Fred S.

Funeral Director/Embalmer

Individual & Family Services

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 21, 2022

So far, so good

Pros

Ease of Navigation, Reporting, Accounting

Cons

Inability to customize "Cases" page. We would like to choose different columns on the cases page. i.e., Total Funeral Cost and Balance Due.

Switched from

[FuneralTech](https://www.capterra.com/p/92837/MiMS-Elite/)

Better design and overall function

Reasons for choosing Halcyon Death Care Management Solutions

price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

John E.

Director of Operations, retired

Individual & Family Services

### "Great Crematory Management Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2022

This has been a great experience! Their support team is incredibly patient and very helpful. We are more than pleased with the program and the company. They are great. We are honored to recommend them for your consideration.

Pros

Definitely the case tracking features. Through Halcyon, we provide the highest level of security for the cremation services we provide. By assigning QR Codes to each case and each step/location in the cremation process, we are able to confirm where each case is located and maintain total control over each cremation until safely released to the family or partnering funeral home. Also the invoicing ability, financial accounting, and document archival features are tremendous assets.

Cons

With any new technology or software program, there is a learning curve. So, we did invest time and energy into understanding the best way for Halcyon to support our business. They have an excellent support team who were invaluable to us are we learned the system. Halcyon is a complete death-care management system. When we discovered Halcyon, we were looking for an effective way to streamline our cremation intake and processing while raising the level of security in the services we provide. It has exceeded our expectation at every level. The time spent to learn the program has been a great investment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Catherine S.

Cremation Support

Veterinary

### "Halcyon Cremation Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2022

It truly was a great experience and I love working with all the staff at Halcyon. They are very friendly and easy to work with.

Pros

How user friendly it is and how we have the ability to do a lot of customization on our end. The set up and transition process was very easy and Halcyon's support was amazing through the process. Their support is great, they respond within a day and are great at figuring out ways to customize the software to meet ours and our clinic needs. The partner portal is great, I love that we can tailor some things per clinic need. The tracking system is also great and Halcyon did an awesome job working with us to get it customized to our process.

Cons

Merchandising set up, I wish that there was a drop down menu rather than list format. Price groups, it is not easy to change things with the price groups. Urn selection, it would be nice if a standardized urn could auto-populate for each clinic. Printing of the tracking/tag form, would like it if this was more streamlined.

Reasons for choosing Halcyon Death Care Management Solutions

Because SRS seemed very similar to the software we were using. We were very impressed with the Halcyon demo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

Jeff E.

Founder

Alternative Dispute Resolution

### "A Diamond in the Rough"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2022

Halcyon is NOW a Great Solution. I has used it briefly back in 2009 and it was a real turd, so I tried multiple industry software solutions and never found one that was easy to use and did things “MY WAY”, so for the past 10 years we have used a multitude of spreadsheets to manage of 2 funeral homes. I was hesitant to try it again but after taking a second look, it’s an entirely different product.

Pros

The simplicity of screen layout and data organization is Great. The ability to create custom forms that automatically %%Include%% data from the case record makes our operation appear very professional. Having everything Cloud based makes instant access from my iPhone or iPad simple, anywhere in the world I am.

Cons

I can’t really think of anything that could be done better, simply because as we run across a “bug” or feature that could work better for us, a simple Help ticket to Support and Halcyon is on it and fixes it within days.

Reasons for choosing Halcyon Death Care Management Solutions

We desperately needed a single product to manage the business better to continue our growth. Halcyon now does that for us. It is not perfect, nothing really is, but I have used or reviewed everything else out there and Halcyon is the closest thing to perfect out there.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168240/Halcyon/reviews/)

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Popular comparisons

[Gather vs Halcyon Death Care Management Solutions](https://www.capterra.com/compare/168240-200215/Halcyon-vs-Gather) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)