# Page 2 | Halcyon Death Care Management Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Halcyon Death Care Management Solutions the right Funeral Home solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168240/Halcyon/reviews

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Halcyon Death Care Management Solutions

4.8 (38)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Halcyon Death Care Management Solutions

## Showing most helpful reviews

Showing 26-38 of 38 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GR

Greg R.  
Pres  
Consumer Services  
Used the software for: 2+ years

### "Pres"

December 13, 2019

5.0

Pros

Great user friendly software for multiple locations

Cons

I like the entire product there is nothing I dislike

Reason for choosing Halcyon Death Care Management Solutions

Easy to use

Review Source

JG

Jason G.  
Area Manager  
  
Used the software for: 2+ years

### "This program makes managing funeral homes and crematories easy!!"

March 12, 2018

5.0

cut down my computer time.

Pros

Web based, easy to learn, affordable, provides lots of information in easy to read charts and graphs. Flow through information is very helpful.

Cons

you have to email tech support, but they are quick to respond and address the issue with little down time

Review Source

Response from Halcyon Death Care Management Solutions

March 13, 2018

Thank you Jason for the kind comments. We love working with you!

LJ

Lori J.  
Co-owner  
Consumer Services  
Used the software for: 2+ years

### "Owners & staff have worked with Halcyon for many years and are very pleased with the program! "

January 25, 2018

5.0

Pros

Ease of use, functionality and quick customer response time! Our funeral home is very pleased with the pricing program as well.

Cons

Would like a few more features applicable to our particular usage but they are working on that for us.

Review Source

Response from Halcyon Death Care Management Solutions

January 29, 2018

Thank you Lori for continuing to trust Halcyon to run your business!

MS

Michael S.  
General manager  
  
Used the software for: 2+ years

### "This product has brought us into the 21st century and made funeral service more efficient."

February 1, 2018

5.0

Pros

Excellent customer support. I appreciate the fact that I'm able to talk to a live person without going through many many exchanges. Punctual response and a willingness to see you through any challenges.

Review Source

Response from Halcyon Death Care Management Solutions

February 1, 2018

Thank you Mr Shaffer for your helpful review! Thank you for trusting Halcyon to help you run your business.

SJ

Samuel J.  
Owner  
  
Used the software for: 2+ years

### "Very well thought out user friendly "

April 30, 2018

5.0

Pros

User friendly great customer support always working priced right cloud based search features admin documents list

Cons

Cannot choose date format which would keep all client info consistent with other paperwork otherwise very happy

Review Source

TB

Tom B.  
Funeral Director, owner  
  
Used the software for: 2+ years

### "We have 4 locations in Oregon 2 stand alone funeral homes and 2 cemetery funeral home combinations. "

March 13, 2018

5.0

Pros

We are please with all aspects of Halcyon. The forms, contracts, updates tutorials and customer support and much more. I would highly recommend Halcyon.

Review Source

Response from Halcyon Death Care Management Solutions

March 20, 2018

Thank you Tom for trusting us with your business for so many years!

RG

Reginald G.  
General Manager  
  
Used the software for: 6-12 months

### "Our experience has been great and "

December 12, 2017

5.0

Prepares all the necessary forms we need. If you do not want to use all different aspects of Halcyon, then you have to navigate through all the information to get to only what you want. However, you can hide these fields from your screen.

Pros

Very user friendly and adaptable to our needs. Halcyon has created a multi-functional product that takes all the information entered and formats it into different forms, etc.

Cons

Review Source

Response from Halcyon Death Care Management Solutions

December 13, 2017

Thanks Reggy. We are glad you are enjoying Halcyon. Thank you for the excellent review!

LM

Lisa M.  
Vice President  
Consumer Services  
Used the software for: Less than 6 months

### "Halcyon Death Care Management Solutions Review"

November 25, 2018

4.0

It's gone have well. Our rep is very responsive if we have any questions and has added features into Halcyon that are helpful for our business

Pros

It is very user friendly. We were all paper before using Halcyon and life is much easier now. Entered information self populates into death certificate as well as an obit. It's great that everyone can have access to information no matter what location they are at or even from home.

Cons

It would be nice if there was a credit card processing option but I have heard that is in the works. Also there are some basic reports options, such as a list a of cases, that are not available.

Review Source

Response from Halcyon Death Care Management Solutions

February 7, 2022

Hi Lisa. I am replying to your review of Halcyon. Have you been able to take advantage of our credit card processing feature since you wrote that review? If so would you update our review to 5 stars?

AW

Amanda W.  
Office Manager  
Consumer Services  
Used the software for: 6-12 months

### "Best Funeral Software"

June 26, 2019

5.0

Pros

It is very easy to use and customize to your own preferences

Cons

Some of the data tags are not available, but the support team quickly fixes any issues.

Review Source

LC

Larry C.  
CFO/CTO  
Security and Investigations  
Used the software for: Less than 6 months

### "+1 Halcyon"

January 21, 2020

5.0

Using Halcyon as THE place to go for ALL case info has made my organization more efficient. All communications for a case (project) can be handled in Halcyon through the Notes, Tasks and Assignments features. Project management via email is eliminated.

Pros

Straight forward, easy to use interface. Tasks generation. Works well on tablets. Built-in reporting and analytics. Halcyon is extremely useful currently AND new features are being introduced on a consistent basis.

Cons

I can not think of anything ............

Review Source

MM

Matt M.  
President  
Medical Practice  
Used the software for: 6-12 months

### "Great software"

November 18, 2018

5.0

Pros

We went from the stone age to the new age and its working great. Very affordable and a must for any funeral home still working with paper.

Cons

Its a work in progress for Platinum users but things are always getting better

Review Source

FG

Frank\` G.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Where Have You Been All My Life"

November 16, 2018

5.0

Great! I could not ask for better. Very helpful and listen to suggestions to make Halcyon greater than it already is.

Pros

Halcyon is very easy to use and user friendly. It is very adaptable to our needs and is what I have been looking for in a computer software for years. Staff is friendly and quick to work with you on tech support issues and special projects.

Cons

The forms library is a little lacking in what I am use to, but the staff has been great about adjusting forms to fit what I want.

Review Source

AS

Amy S.  
Co-Owner  
Consumer Services  
Used the software for: Less than 6 months

### "We are very Pleased!"

June 17, 2019

5.0

Halcyon has tied all of our "systems" together (accounting, funeral program and our memorial program). It is now in one easy program.

Pros

Halcyon is very easy to use. Has everything we need.

Cons

I haven't found anything yet that we do not like.

Review Source

Response from Halcyon Death Care Management Solutions

June 19, 2019

Thank you Amy for the kind words and thank you for trusting your business to Halcyon!