# Jackrabbit Music Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Jackrabbit Music Software - reviews, pricing plans, popular comparisons to other Music School products and more. Source: https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software --- # Jackrabbit Music Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jackrabbit Music ## What is Jackrabbit Music? Jackrabbit Music School Software helps music teachers save money, increase student music lesson registrations, grow profits, and improve customer communication & retention. Save time with these top features: Online registration & payments, private lesson scheduling, weekly calendar view, recurring billing, QuickBooks integration, time clock and point of sale. Free unlimited phone, email, & chat support. ## What is Jackrabbit Music used for? [Music School](https://www.capterra.com/music-school-software/)[Class Registration](https://www.capterra.com/class-registration-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/) Overall rating Based on 93 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Jackrabbit Music alternatives Highest Rated [5.0 (32)](https://www.capterra.com/p/183078/Enrollsy/reviews/) Starting price $129.00 Per User, Per Month [4.8 (755)](https://www.capterra.com/p/148451/My-Music-Staff/reviews/) Starting price $16.95 Per User, Per Month [4.5 (51)](https://www.capterra.com/p/131996/DanceStudio-Pro/reviews/) Starting price $45.00 Per User, Per Month [4.5 (124)](https://www.capterra.com/p/141309/Jumbula/reviews/) Starting price $15.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Class Scheduling 4.4 (44) 70.45% of 44 reviewers that rated this feature as important or highly important Schedule in-person or online classes Online Registration 4.5 (44) 68.18% of 44 reviewers that rated this feature as important or highly important Real-time registration over the web Student Management 4.6 (44) 61.36% of 44 reviewers that rated this feature as important or highly important Database of students to track personal information of individuals and families Class Management 4.5 (42) 54.76% of 42 reviewers that rated this feature as important or highly important Create and schedule group classes, recurring appointments, and private sessions, etc. Attendance Tracking 4.0 (38) 52.63% of 38 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Calendar Management 3.6 (32) 56.25% of 32 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Jackrabbit Music 82 features Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups A list of registered participants Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Create and schedule group classes, recurring appointments, and private sessions, etc. Online registration for classes Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Accept and process credit/debit card transactions Allows customers to check out with wallet payment methods that digitally store credit and debit cards Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Reminders sent via email Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Confirmation of the enrollment of a student in a course, class, activity, or program Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Software to be used by music institutions Store, manage and track all forms in a centralized location Register a group/batch of attendees Transactions that typically involve face-to-face interactions between the payer and the payee Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Clients can submit payments via mobile devices Manage and support multiple locations Process payments via multiple modes directly through the application Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Accept and process online payment transactions Real-time registration over the web In-person, onsite registration Online gateway through which parents and students can view material and communicate with teachers Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Accept, record, and reconcile financial transactions Reconcile payments with corresponding invoices or orders for accounting purposes Manage employee salary processes, data, taxes, and records administration efficiently Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Integrates with point of sale (POS) systems Reporting on how each user, task or process has advanced since its initiation Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Active reporting of data and metrics Upload, track, and submit receipts in a central database Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Track the status over time for a request, process, asset, or transaction Database of students to track personal information of individuals and families Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Monitor or audit historical and current transactions to analyze customer account activities Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.1 (93) 4.1 Based on 93 reviews ## Pricing Value for money 4.3 (74) Free Trial [View pricing plan details](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/pricing/) 0-100 Students $49.00 Flat Rate,Per Month It includes: - Billing and Payments - Executive Dashboard - Online Registration - Points of Sale - Skill Tracking - Time Clock 101-250 Students $89.00 Flat Rate,Per Month It includes: - Billing and Payments - Executive Dashboard - Online Registration - Points of Sale - Skill Tracking - Time Clock 251-500 Students $129.00 Flat Rate,Per Month It includes: - Billing and Payments - Executive Dashboard - Online Registration - Points of Sale - Skill Tracking - Time Clock 501-1000 Students $169.00 Flat Rate,Per Month It includes: - Billing and Payments - Executive Dashboard - Online Registration - Points of Sale - Skill Tracking - Time Clock 1001-3000 Students $209.00 Flat Rate,Per Month It includes: - Billing and Payments - Executive Dashboard - Online Registration - Points of Sale - Skill Tracking - Time Clock 3001-Unlimited Students $245.00 Flat Rate,Per Month It includes: - Billing and Payments - Executive Dashboard - Online Registration - Points of Sale - Skill Tracking - Time Clock Value for money 4.3 (74) 4.3 Based on 74 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (75) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (75) 4.6 Based on 75 reviews ## User reviews Overall rating 4.5 Based on 93 reviews Filter by rating 5(54) 4(30) 3(7) 2(2) 1(0) Mentioned topic Sorted by most recent JP Jody P. Executive Director Music ### "You are in good hands with Jack Rabbit!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 We have been using this system for several years. I find it easy to email our student population and families with the email system in place. Pros Excellent Customer Service! Whenever we have a question, they immediately assist us!! Great client interface as well. Cons Can't really think of anything. I do not do the inputting or setting up of the classes, so I cannot speak to that aspect of JR. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 27, 2026 Hi Jody! Thank you for such a kind review. We’re so glad to hear our Support team has been responsive and that the client interface and email tools have worked well for your organization. It means a lot that you’ve trusted Jackrabbit Music for several years. We appreciate your partnership and look forward to continuing to support you! TC Theresa C. Owner and CEO Music ### "Jackrabbit Music is a Must-Have for Music School Owners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 I've been a very happy Jackrabbit user since 2008. Their support has been consistently reliable, they are always looking to enhance their product, and their customer communication is top-notch. I also appreciate how active the support team is in the Jackrabbit User Facebook group. Pros It's many features, the power of the reporting, and best of all, the amazing tech support team! It's great that so much can happen in one place. Jackrabbit Music is a very powerful tool for studio management. Cons I wish the scheduling feature worked a little better for ongoing private lessons at music school. "Classes" and "Appointments" need to have a baby. :) Other than that, there's not much that I don't like about Jackrabbit! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 26, 2026 Hi Theresa! Thank you for such a wonderful review and for being a longtime Jackrabbit Music client. We're thrilled to hear how much value you get from the product, especially our reporting capabilities and support teams. Thank you for your continued trust since 2008 and for being such an engaged part of the Jackrabbit community! CH Cindy H. Director Music ### "Lakeside School of Music" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 27, 2024 Good. Excellent communication and support. Pros Very capable to do many things our business needs. Cons The new calendar. It will not work for our business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Lucas M. Artistic Director Music ### "Jackrabbit: I would be in big trouble without it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 19, 2024 Very positive particularly when I have a question about how to use the software. Staff are very friendly, helpful, and readily available. Pros Flexibility choosing specific students and families to communicate with. Ease of use. Cons Would love a more comprehensive instrument lending system rather than using store items as a work around. Switched from [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) Not enough flexibility with the features offered Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Ashley G. Director of Development Music ### "Great tool for music/ theater program " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 12, 2024 We are happy with the platform overall and the customer service is great. Pros The ability to organize our family information and communications. Cons Sometimes reporting isn't the most intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Miles B. Executive Director Music ### "Happy we made the switch!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 9, 2024 Everything has been very positive. We were with a different client last year and the contrast in customer support and functionality are an ongoing delight. Pros Jackrabbit allows us to easily track our students in our classes, and has helped us ensure that our enrollment reaches its maximum total for each class. Cons The email client for sending out email messages has, in some cases, proved difficult as we try to send out branded emails to our student families. So much is dependent on using images and dynamic text in emails now and that has limited us in some respects. Switched from [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) This product offered us more ability to enroll in certain classes and to move students between classes. We were able to set up waiting lists and communicate with families better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Roland G. Director Education Management ### "Good for private Music School" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 8, 2024 Reviews Jackrabbit for years. It's the primary software that manages all the accounts for our Music School - scheduling and billing. We primarily focus on private lessons. I will say that Jackrabbit does seem to be more geared towards group classes, like for dance or karate schools. But it suits our needs. Pros Jackrabbit works well as a basic CRM, but is especially good at keeping our lesson scheduled intact and for recurring billing. Cons I'm not sure what the annual downtime is, but there have been a few outages throughout the year - maybe two or three each year. Switched from [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) At the time studio helper did not have very many features. We needed the ability to charge students on a recurring basis. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Anna G. Business Manager Music ### "A pleasant return" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 6, 2024 We are very happy with the product and after trying some different software to try and save costs, we ended up spending more on manual administrative tasks that Jackrabbit do automatically. We have returned to this superior product. Pros Jackrabbit Music have a great quality database with all the features we need which cuts down on administration labour - such as billing, pro rata, automatic reminder emails to customers, book your own makeup classes. The other amazing feature is the detailed reports available that are completely customisable. Cons Just a few of the American language, spelling and back to front dates. We are an Australian customer and it hasn't been fully switched to the way we do things in Oz. Switched from [Class Manager](https://www.capterra.com/p/183418/Class-Manager/) The old platform was clunky and difficult to use, it did not offer a parent portal for people to organise their own makeups. We had to invoice families, make individual changes and couldnt set things to run automatically. It cost us a lot in administration time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OH Orna H. Admin Director Arts and Crafts ### "Good product; some missing features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 6, 2024 Good product comparing to other alternatives Pros It’s easy to use and access the data base Cons Tuition post is tedious and not automatic. Recently, we’ve been having problems adding new staff. Repeating Costumers are not being asked to update their info at registration, which causes issues Switched from [Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/) It was very difficult to manage the customer database Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BA Bailey A. Patron Services Coordinator Music ### "Paducah Symphony Academy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 6, 2024 It's been fine. I don't use it in my everyday work but when I need to, it is easy to pick back up Pros I like the ease of finding each student and their class. Cons When it opens a new tab for every button you click. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)