---
title: "Jackrabbit Music Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Jackrabbit Music Software - reviews, pricing plans, popular comparisons to other Music School products and more."
source_url: "https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/"
page_type: "product"
language: "en"
---

# 

 Jackrabbit Music Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jackrabbit Music

## What is Jackrabbit Music?

Jackrabbit Music is music school management software designed to help music schools and lesson-based businesses spend less time on administrative work and more time inspiring students. Our all-in-one platform simplifies online registration, lesson scheduling, tuition billing, attendance tracking, parent communication, reporting, and integrated payment processing. Powerful automation helps reduce repetitive tasks, while real-time insights give you the information you need to make confident business decisions. Whether you offer private lessons, group classes, or multiple programs across one or more locations, Jackrabbit Music provides the flexibility, tools, and award-winning support to streamline operations, deliver an exceptional experience for families, and help your music school grow with confidence.

## What is Jackrabbit Music used for?

[Music School](https://www.capterra.com/music-school-software/)[Class Registration](https://www.capterra.com/class-registration-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)

Overall rating

Based on 95 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

2%

Starting price

$49

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Jackrabbit Music alternatives

Highest Rated

[4.8 (766)](https://www.capterra.com/p/148451/My-Music-Staff/reviews/)

Starting price

$16.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (51)](https://www.capterra.com/p/131996/DanceStudio-Pro/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (370)](https://www.capterra.com/p/124427/Regpack/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (127)](https://www.capterra.com/p/141309/Jumbula/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/alternatives/)

## FAQs about Jackrabbit Music

Overview

### What problems does Jackrabbit Music solve?

Jackrabbit Music solves fragmented studio administration by centralizing registration, family records, billing, payments, attendance, and reporting in one system. Music schools, studio owners, administrators, and front-desk teams use it to reduce manual website updates, handle custom billing, control staff access, track account changes, and get fast help during setup or daily tasks.

Answer based on 40 reviews

Overview

### Which roles and teams benefit most from Jackrabbit Music?

Jackrabbit Music is most used by studio owners, directors, and administrative teams that run music schools and lesson programs. Managers and registrars rely on it for scheduling, enrollment, billing, and attendance tracking, while instructors and artistic leaders use it to coordinate classes, monitor student progress, and keep operations organized.

Answer based on 95 reviews

Overview

### What company size and industries is Jackrabbit Music built for?

Jackrabbit Music is built for small businesses running music schools, with 100% of reviewers from small businesses and 74% in Music. It also serves Education Management at 10% and Performing Arts at 6%, aligning most closely with music school operations, the main use case for 75% of reviewers.

Answer based on 95 reviews

Features and Usability

### What are the key features of Jackrabbit Music?

Jackrabbit Music includes core music school tools like class management, online registration, attendance tracking, and student and family records. Reviewers also focus on billing and invoicing, recurring payments, and customizable reporting. Differentiating features include the parent and student portal, website integration, email reminders, and QuickBooks export for accounting.

Answer based on 40 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Jackrabbit Music starts at $49 per month for the 0–100 Students plan, with flat-rate tiers at $89, $129, $169, $209, and $245 for larger student counts. Monthly billing is based on the number of students in the database at month end. No free version or trial is listed.

Answer based on 9 reviews

Integrations

### Which third-party tools and platforms does Jackrabbit Music integrate with?

Jackrabbit Music integrates with QuickBooks Online, QuickBooks Online Advanced, and Zapier. Reviewer mentions also point to Twilio, Wix, WordPress, and WordPress Portal, covering accounting, automation, messaging, and website platforms.

Answer based on 9 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Jackrabbit Music?

Jackrabbit Music offers in-person training, live online sessions, webinars, documentation, and videos. Staff with limited computer experience often learn basic tasks quickly, and some users report getting comfortable on the first day. Admins and teams using more features usually need more time, with reviewers noting a clear learning curve.

Answer based on 11 reviews

Getting Started and Support

### What customer support options does Jackrabbit Music offer, and how do users rate the experience?

Jackrabbit Music offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as prompt, friendly, and thorough, with staff walking them through issues and helpful training materials. Some note a learning curve and occasional product limitations, but support is widely seen as reliable and easy to reach.

Answer based on 40 reviews

Class management

### How well does Jackrabbit Music handle class management?

Jackrabbit Music handles class scheduling, enrollment, billing, and family communication well for many music schools. Small business teams value the shared student records, online registration, and weekly schedule visibility, though schools focused on private lessons often find rescheduling, makeup tracking, and recurring custom lesson setups less flexible.

Answer based on 39 reviews

## Features

AI summary

Based on 590 Music School reviews

Capterra data shows that buyers of music school software rank the following features as their top priorities:

-   **Calendar Management** (**74%** of reviewers rated this feature as critical)
-   **Class Scheduling** (**69%**)
-   **Online Payments** (**76%**)

Jackrabbit Music supports all three features that reviewers value most: **Calendar Management**, **Class Scheduling**, and **Online Payments**. Together, these capabilities help music schools keep lesson calendars organized, schedule classes more efficiently, and collect payments online, allowing teams to reduce administrative work and keep daily operations running smoothly.

Calendar Management

3.6 (32)

56.25% of 32 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Class Scheduling

4.4 (44)

70.45% of 44 reviewers that rated this feature as important or highly important

Schedule in-person or online classes

Online Payments

4.6 (5)

140.00% of 5 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Student Management

4.6 (46)

63.04% of 46 reviewers that rated this feature as important or highly important

Database of students to track personal information of individuals and families

Faculty/Staff Management

3.2 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Online Registration

4.5 (45)

68.89% of 45 reviewers that rated this feature as important or highly important

Real-time registration over the web

Jackrabbit Music 83 features

### All Features
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Tracking: A list of registered participants
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc.
- Class Registration: Online registration for classes
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Credit Card Processing: Accept and process credit card transactions
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Debit/Credit Card Processing: Accept and process credit/debit card transactions
- Digital Wallet Payments: Allows customers to check out with wallet payment methods that digitally store credit and debit cards
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- For Music Schools: Software to be used by music institutions
- Forms Management: Store, manage and track all forms in a centralized location
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Group Registration: Register a group/batch of attendees
- In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Mobile Payments: Clients can submit payments via mobile devices
- Multi-Location: Manage and support multiple locations
- Multiple Payment Options: Process payments via multiple modes directly through the application
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Onsite Registration: In-person, onsite registration
- Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers
- Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.
- Payment Processing: Accept, record, and reconcile financial transactions
- Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Point of Sale (POS) Integration: Integrates with point of sale (POS) systems
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Student Management: Database of students to track personal information of individuals and families
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities
- Wait List Management: Record, update and manage waiting lists
- Website Integration: Seamlessly integrates with 3rd party websites

---

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Features

4.1 (95)

4.1

Based on 95 reviews

## Pricing

Value for money

4.3 (76)

[View pricing plan details](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/pricing/)

0-100 Students

$49.00

Flat Rate,Per Month

It includes:

-   Billing and Payments
-   Executive Dashboard
-   Online Registration
-   Points of Sale
-   Skill Tracking
-   Time Clock

101-250 Students

$89.00

Flat Rate,Per Month

It includes:

-   Billing and Payments
-   Executive Dashboard
-   Online Registration
-   Points of Sale
-   Skill Tracking
-   Time Clock

251-500 Students

$129.00

Flat Rate,Per Month

It includes:

-   Billing and Payments
-   Executive Dashboard
-   Online Registration
-   Points of Sale
-   Skill Tracking
-   Time Clock

501-1000 Students

$169.00

Flat Rate,Per Month

It includes:

-   Billing and Payments
-   Executive Dashboard
-   Online Registration
-   Points of Sale
-   Skill Tracking
-   Time Clock

1001-3000 Students

$209.00

Flat Rate,Per Month

It includes:

-   Billing and Payments
-   Executive Dashboard
-   Online Registration
-   Points of Sale
-   Skill Tracking
-   Time Clock

3001-Unlimited Students

$245.00

Flat Rate,Per Month

It includes:

-   Billing and Payments
-   Executive Dashboard
-   Online Registration
-   Points of Sale
-   Skill Tracking
-   Time Clock

Value for money

4.3 (76)

4.3

Based on 76 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (77)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (77)

4.6

Based on 77 reviews

## User reviews

Overall rating

4.5

Based on 95 reviews

Filter by rating

5(55)

4(31)

3(7)

2(2)

1(0)

Mentioned topic

Sorted by most recent

RB

Rachel B.

Studio Manager

Performing Arts

### "honest JR review "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

June 11, 2026

Mostly a good experience. We have always had a good ability to communicate with the JR team. My biggest issue is not have spell check in the system

Pros

I like that it is designed for Music and the arts in mind. I have been using it for around 4 years now, and I find it mostly easy to use. The redfund process is easy, and the information it provides the studio is beneficial to the business

Cons

I do not like the homepage. I think it could look cleaner and more organized. Sometimes reports and other things are hard to find. You need to add SPELLCHECK

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 12, 2026

Hi Rachel! Thank you for taking the time to share your feedback. We’re glad to hear Jackrabbit Music has been easy to use overall and that features like refunds, reporting, and communication with our team have supported your studio over the years. We also appreciate your feedback regarding the homepage, navigation, and spellcheck functionality. If you'd like to share more about your experience, we'd love to hear from you - please feel free to reach out to our team. Thank you for being a valued Jackrabbit client!

CW

Caroline W.

Business Manager

Education Management

### "Jackrabbit Works Well for Our Performing Arts School!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 8, 2026

whenever something comes up, support is very easy to communicate with. JR is also very open to new ideas and frequently provides updates to the system.

Pros

Jackrabbit is great for our school for processing payments, class and lesson management, and communicating with families and students

Cons

Some features could be a bit more modern, such as adding a chat function w/ customers would be great.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JP

Jody P.

Executive Director

Music

### "You are in good hands with Jack Rabbit!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2026

We have been using this system for several years. I find it easy to email our student population and families with the email system in place.

Pros

Excellent Customer Service! Whenever we have a question, they immediately assist us!! Great client interface as well.

Cons

Can't really think of anything. I do not do the inputting or setting up of the classes, so I cannot speak to that aspect of JR.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 27, 2026

Hi Jody! Thank you for such a kind review. We’re so glad to hear our Support team has been responsive and that the client interface and email tools have worked well for your organization. It means a lot that you’ve trusted Jackrabbit Music for several years. We appreciate your partnership and look forward to continuing to support you!

TC

Theresa C.

Owner and CEO

Music

### "Jackrabbit Music is a Must-Have for Music School Owners"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2026

I've been a very happy Jackrabbit user since 2008. Their support has been consistently reliable, they are always looking to enhance their product, and their customer communication is top-notch. I also appreciate how active the support team is in the Jackrabbit User Facebook group.

Pros

It's many features, the power of the reporting, and best of all, the amazing tech support team! It's great that so much can happen in one place. Jackrabbit Music is a very powerful tool for studio management.

Cons

I wish the scheduling feature worked a little better for ongoing private lessons at music school. "Classes" and "Appointments" need to have a baby. :) Other than that, there's not much that I don't like about Jackrabbit!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 26, 2026

Hi Theresa! Thank you for such a wonderful review and for being a longtime Jackrabbit Music client. We're thrilled to hear how much value you get from the product, especially our reporting capabilities and support teams. Thank you for your continued trust since 2008 and for being such an engaged part of the Jackrabbit community!

CH

Cindy H.

Director

Music

### "Lakeside School of Music"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 27, 2024

Good. Excellent communication and support.

Pros

Very capable to do many things our business needs.

Cons

The new calendar. It will not work for our business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lucas M.

Artistic Director

Music

### "Jackrabbit: I would be in big trouble without it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 19, 2024

Very positive particularly when I have a question about how to use the software. Staff are very friendly, helpful, and readily available.

Pros

Flexibility choosing specific students and families to communicate with. Ease of use.

Cons

Would love a more comprehensive instrument lending system rather than using store items as a work around.

Switched from

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

Not enough flexibility with the features offered

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Ashley G.

Director of Development

Music

### "Great tool for music/ theater program "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 12, 2024

We are happy with the platform overall and the customer service is great.

Pros

The ability to organize our family information and communications.

Cons

Sometimes reporting isn't the most intuitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Miles B.

Executive Director

Music

### "Happy we made the switch!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 9, 2024

Everything has been very positive. We were with a different client last year and the contrast in customer support and functionality are an ongoing delight.

Pros

Jackrabbit allows us to easily track our students in our classes, and has helped us ensure that our enrollment reaches its maximum total for each class.

Cons

The email client for sending out email messages has, in some cases, proved difficult as we try to send out branded emails to our student families. So much is dependent on using images and dynamic text in emails now and that has limited us in some respects.

Switched from

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

This product offered us more ability to enroll in certain classes and to move students between classes. We were able to set up waiting lists and communicate with families better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Roland G.

Director

Education Management

### "Good for private Music School"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 8, 2024

Reviews Jackrabbit for years. It's the primary software that manages all the accounts for our Music School - scheduling and billing. We primarily focus on private lessons. I will say that Jackrabbit does seem to be more geared towards group classes, like for dance or karate schools. But it suits our needs.

Pros

Jackrabbit works well as a basic CRM, but is especially good at keeping our lesson scheduled intact and for recurring billing.

Cons

I'm not sure what the annual downtime is, but there have been a few outages throughout the year - maybe two or three each year.

Switched from

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

At the time studio helper did not have very many features. We needed the ability to charge students on a recurring basis.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Anna G.

Business Manager

Music

### "A pleasant return"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 6, 2024

We are very happy with the product and after trying some different software to try and save costs, we ended up spending more on manual administrative tasks that Jackrabbit do automatically. We have returned to this superior product.

Pros

Jackrabbit Music have a great quality database with all the features we need which cuts down on administration labour - such as billing, pro rata, automatic reminder emails to customers, book your own makeup classes. The other amazing feature is the detailed reports available that are completely customisable.

Cons

Just a few of the American language, spelling and back to front dates. We are an Australian customer and it hasn't been fully switched to the way we do things in Oz.

Switched from

[Class Manager](https://www.capterra.com/p/183418/Class-Manager/)

The old platform was clunky and difficult to use, it did not offer a parent portal for people to organise their own makeups. We had to invoice families, make individual changes and couldnt set things to run automatically. It cost us a lot in administration time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/reviews/)

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Popular comparisons

[My Music Staff vs Jackrabbit Music](https://www.capterra.com/compare/148451-168245/My-Music-Staff-vs-Jackrabbit-Music-Online-Music-School-Management-Software)