# ContinuousCare Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ContinuousCare Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more.

Source: https://www.capterra.com/p/168262/Virtual-Practice

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# 

 ContinuousCare Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 7, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ContinuousCare

## What is ContinuousCare?

ContinuousCare provides a comprehensive White Label platform which includes Telemedicine, Custom Branded iOS and Android Mobile Apps, Remote Care Plans for Chronic Conditions, Text Consultations, Practice Management, Branded Patient Portal, Website with Custom Domain Name. Stay connected with your patients using notifications - Email, SMS and Mobile Push Notifications. Accept Online Payments. Health Device Integrations. Available on affordable SAAS plans starting at $5/month

## What is ContinuousCare used for?

[Telemedicine](https://www.capterra.com/telemedicine-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$7

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for ContinuousCare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://continuouscare.io&name=ContinuousCare)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ContinuousCare

4.9 (10)

VS.

[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting Price

$7

Per User, Per Month

Starting Price

$35

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (10)

Ease Of Use

4.6 (1,224)

Value For Money

4.8 (10)

Value For Money

4.4 (970)

Customer Service

4.9 (10)

Customer Service

4.6 (711)

## ContinuousCare alternatives

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/168262/Virtual-Practice/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

4.5 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

For Medical Purposes

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Intended for medical use such as diagnosis, treatment, and consultation

Video Conferencing

4.5 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

E-Prescribing

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Transmit prescriptions to pharmacies electronically

Medical Billing

3.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Practice Management

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

ContinuousCare 44 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Add customized logos and colors to align with company branding

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Reminders sent via email

Public or private sharing of digital files such as documents, audio/video, images, and more

Intended for medical use such as diagnosis, treatment, and consultation

Compliant with HIPAA, which sets standards for sensitive patient data protection

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

For practices with multiple providers

Send personal messages to clients or attendees

Accept, record, and reconcile financial transactions

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Monitor wait time and abandonment for incoming requests that have not been routed

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (10)

4.4

Based on 10 reviews

## Pricing

Value for money

4.8 (10)

Free Trial

Basic

$7.00

Per User,Per Month

Value for money

4.8 (10)

4.8

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (10)

4.9

Based on 10 reviews

## User reviews

Overall rating

4.9

Based on 10 reviews

Filter by rating

5(9)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JC

Joseph C.

Medical Director

Hospital & Health Care

### "5 years of impeccable service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2025

Excellent service little to no downtime Service support is prompt and efficient and this service has really helped my practice grow

Pros

After care service is second to none, If I have any concerns they are prompt to respond. The interface is also very easy to use

Cons

There is little that I don't like about them. They website delivery could be a bit better but otherwise they are okay

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VP

Valentina P.

Coordinador Operaciones

Wholesale

### "De facil uso."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 8, 2023

Pros

La mayoria de las funciones superan nuestras expectativas, es muy completo e intuitivo.

Cons

Estoy satisfecha con este aplicativo me encanta.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TK

Tshedi K.

Medical Director

Hospital & Health Care

### "Medical Office on the go"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 13, 2023

This my 4th year using it and really like it. My patients are also happy with it.

Pros

My top features are the convenience and how user friendly it is.

Cons

There are some features that would be really helpful like a quick review of systems template, SOAP note template.

Reasons for choosing ContinuousCare

It was affordable and customer service was great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KN

Kris N.

Medical Director

Medical Practice

### "Telemedicine, a first for Fiji Islands"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2023

Brilliant! Extraordinary!

Pros

The concept of a virtual platform created to offer telemedicine services is very tech savvy

Cons

Limited information regarding patients makes it challenging, perhaps more parameters can be introduced

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NZ

Noble Z.

Specialist in Internal Medicine

Hospital & Health Care

### "Continuous Care, a tool for providing better care "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 29, 2023

I have been able to help my patients achieve quicker and better disease control during the past 9 years of my use of Continuous Care than anytime before.

Pros

Many good features - the PHR, the remote monitoring, the text and video consulting.

Cons

Payment has been difficult for some of my patients. If automatic payment from credit card etc for remote monitoring subscription can be incorporated, it would be very helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 8, 2023

Thank you for your valuable feedback.

HE

Heba E.

Founder & Physician

Health, Wellness and Fitness

### "Excellent costumer support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2023

Excellent

Pros

I think the video conferencing and text consults are most desirable for our business model.Costumer support is impeccable

Cons

I think having a more open text options with the patient is important (as of now we can only text patients if they text first)A zoom feature for video that allows us to use our brand would be great as well

Reasons for choosing ContinuousCare

initially it was pricing and regional availability, however, they have worked on this since then and made it more affordable and available. i like that you can plan all the visits/interactions in the patients journey ahead

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 8, 2023

Thank you for your valuable feedback. Ability to initiate in-app conversations from the Provider side will be available in our next upgrade of the Remote Monitoring feature.

Dr Gerard S.

CEO

Medical Practice

### "ContinuousCare A Practical Telemedicine Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2019

Just like any software, at the start it can be a bit confusing but once you get going the system is easy to use. Overall I find the platform is very practical and can be profitable to health providers as payments can be collected online or onsite.

Pros

ContinuousCare allows any health professional from any country to provide telemedicine services to patients. The other advantages are: 1. Easy to set up patient monitoring plans allowing patients to upload their readings which generate alerts automatically. 2. Text consutations which allow patients to forward health related questions to be answered by providers. This can be a paid or free service. 3. Video consultations using both mobile devices and pc. 4. Ability to generate a prescription after a consultation. 5. Patients can create a very detailed personal health record. 6. Two mobile apps are available: one for providers and another for patients. 7. A blog is available for publishing medical articles. 8. Online appointments can be made for both video consultations and in-clinic. 9. It is web-based so nothing to install.

Cons

1\. Patients need to have an email address for registration and cannot do so with a mobile tel number alone. 2. Administrator cannot edit a patient's email address if there is an error for instance. 3. Patients cannot be deleted although they can be disabled.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Yasheel Kumar A.

Director/Doctor

Medical Practice

### "Very professional "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2019

1\. Offering E-health platform to the people of my country for free 2. Going digital regarding records. 3. Help the ​patient to sync their daily vitals for better monitoring and treatment 4. Health blog for the users

Pros

User-Friendly​ Very great and helping customer care internationally Quick response

Cons

API to integrate to other platforms Medication pre-list Search patient list sometimes lags

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Ronak G.

CEO & Founder

Health, Wellness and Fitness

### "Best Practice Management Software."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2019

It helps me to serve my clients at my Holistic Medical Practice. Apps helps my clients to log questions, or daily plans. Online Video calls helps them to get in touch from the comfort of their homes.

Pros

What I liked the most: - Ease of operation - clear functions - personalised customer support - versatility

Cons

nothing as such... Additional feature of creating custom medicine type/dose can be nice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jayakrishnan B.

Doctor

Hospital & Health Care

### "User friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2019

Excellent Its helps a lot for my workflow as a doctor

Pros

Caterng all the requirements of healthcare provider and seeker. Certain functions exceeded our expectation. Ease of access to patient data and security is worth mentioning.

Cons

Really satisfied and so far no issues. Technical team is very understanding.

Switched from

[Ray](https://www.capterra.com/p/167778/Ray/)

Reasons for choosing ContinuousCare

Continuous care is much better. Easy Security Value for money

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168262/Virtual-Practice/reviews/)

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