# ContinuousCare Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ContinuousCare Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more. Source: https://www.capterra.com/p/168262/Virtual-Practice/pricing --- # ContinuousCare Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 7, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ContinuousCare ## What is ContinuousCare? ContinuousCare provides a comprehensive White Label platform which includes Telemedicine, Custom Branded iOS and Android Mobile Apps, Remote Care Plans for Chronic Conditions, Text Consultations, Practice Management, Branded Patient Portal, Website with Custom Domain Name. Stay connected with your patients using notifications - Email, SMS and Mobile Push Notifications. Accept Online Payments. Health Device Integrations. Available on affordable SAAS plans starting at $5/month ## What is ContinuousCare used for? [Telemedicine](https://www.capterra.com/telemedicine-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ContinuousCare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://continuouscare.io&name=ContinuousCare) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ContinuousCare 4.9 (10) VS. [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting Price $7 Per User, Per Month Starting Price $35 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (10) Ease Of Use 4.6 (1,224) Value For Money 4.8 (10) Value For Money 4.4 (970) Customer Service 4.9 (10) Customer Service 4.6 (711) ## ContinuousCare alternatives [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/168262/Virtual-Practice/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 4.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Schedule appointments via a calendar For Medical Purposes 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Intended for medical use such as diagnosis, treatment, and consultation Video Conferencing 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video E-Prescribing 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Medical Billing 3.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Practice Management 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more ContinuousCare 44 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Add customized logos and colors to align with company branding Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Reminders sent via email Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation Compliant with HIPAA, which sets standards for sensitive patient data protection Ability to chat online in real time Manage billing and payments for a healthcare provider Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations For practices with multiple providers Send personal messages to clients or attendees Accept, record, and reconcile financial transactions Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (10) 4.4 Based on 10 reviews ## Pricing Value for money 4.8 (10) Free Trial Basic $7.00 Per User,Per Month Value for money 4.8 (10) 4.8 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (10) 4.9 Based on 10 reviews ## User reviews Overall rating 4.9 Based on 10 reviews Filter by rating 5(9) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JC Joseph C. Medical Director Hospital & Health Care ### "5 years of impeccable service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2025 Excellent service little to no downtime Service support is prompt and efficient and this service has really helped my practice grow Pros After care service is second to none, If I have any concerns they are prompt to respond. The interface is also very easy to use Cons There is little that I don't like about them. They website delivery could be a bit better but otherwise they are okay Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VP Valentina P. Coordinador Operaciones Wholesale ### "De facil uso." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 8, 2023 Pros La mayoria de las funciones superan nuestras expectativas, es muy completo e intuitivo. Cons Estoy satisfecha con este aplicativo me encanta. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Tshedi K. Medical Director Hospital & Health Care ### "Medical Office on the go" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2023 This my 4th year using it and really like it. My patients are also happy with it. Pros My top features are the convenience and how user friendly it is. Cons There are some features that would be really helpful like a quick review of systems template, SOAP note template. Reasons for choosing ContinuousCare It was affordable and customer service was great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KN Kris N. Medical Director Medical Practice ### "Telemedicine, a first for Fiji Islands" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2023 Brilliant! Extraordinary! Pros The concept of a virtual platform created to offer telemedicine services is very tech savvy Cons Limited information regarding patients makes it challenging, perhaps more parameters can be introduced Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NZ Noble Z. Specialist in Internal Medicine Hospital & Health Care ### "Continuous Care, a tool for providing better care " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 29, 2023 I have been able to help my patients achieve quicker and better disease control during the past 9 years of my use of Continuous Care than anytime before. Pros Many good features - the PHR, the remote monitoring, the text and video consulting. Cons Payment has been difficult for some of my patients. If automatic payment from credit card etc for remote monitoring subscription can be incorporated, it would be very helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 8, 2023 Thank you for your valuable feedback. HE Heba E. Founder & Physician Health, Wellness and Fitness ### "Excellent costumer support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2023 Excellent Pros I think the video conferencing and text consults are most desirable for our business model.Costumer support is impeccable Cons I think having a more open text options with the patient is important (as of now we can only text patients if they text first)A zoom feature for video that allows us to use our brand would be great as well Reasons for choosing ContinuousCare initially it was pricing and regional availability, however, they have worked on this since then and made it more affordable and available. i like that you can plan all the visits/interactions in the patients journey ahead Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 8, 2023 Thank you for your valuable feedback. Ability to initiate in-app conversations from the Provider side will be available in our next upgrade of the Remote Monitoring feature. Dr Gerard S. CEO Medical Practice ### "ContinuousCare A Practical Telemedicine Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2019 Just like any software, at the start it can be a bit confusing but once you get going the system is easy to use. Overall I find the platform is very practical and can be profitable to health providers as payments can be collected online or onsite. Pros ContinuousCare allows any health professional from any country to provide telemedicine services to patients. The other advantages are: 1. Easy to set up patient monitoring plans allowing patients to upload their readings which generate alerts automatically. 2. Text consutations which allow patients to forward health related questions to be answered by providers. This can be a paid or free service. 3. Video consultations using both mobile devices and pc. 4. Ability to generate a prescription after a consultation. 5. Patients can create a very detailed personal health record. 6. Two mobile apps are available: one for providers and another for patients. 7. A blog is available for publishing medical articles. 8. Online appointments can be made for both video consultations and in-clinic. 9. It is web-based so nothing to install. Cons 1\. Patients need to have an email address for registration and cannot do so with a mobile tel number alone. 2. Administrator cannot edit a patient's email address if there is an error for instance. 3. Patients cannot be deleted although they can be disabled. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Yasheel Kumar A. Director/Doctor Medical Practice ### "Very professional " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2019 1\. Offering E-health platform to the people of my country for free 2. Going digital regarding records. 3. Help the ​patient to sync their daily vitals for better monitoring and treatment 4. Health blog for the users Pros User-Friendly​ Very great and helping customer care internationally Quick response Cons API to integrate to other platforms Medication pre-list Search patient list sometimes lags Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Ronak G. CEO & Founder Health, Wellness and Fitness ### "Best Practice Management Software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2019 It helps me to serve my clients at my Holistic Medical Practice. Apps helps my clients to log questions, or daily plans. Online Video calls helps them to get in touch from the comfort of their homes. Pros What I liked the most: - Ease of operation - clear functions - personalised customer support - versatility Cons nothing as such... Additional feature of creating custom medicine type/dose can be nice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jayakrishnan B. Doctor Hospital & Health Care ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2019 Excellent Its helps a lot for my workflow as a doctor Pros Caterng all the requirements of healthcare provider and seeker. Certain functions exceeded our expectation. Ease of access to patient data and security is worth mentioning. Cons Really satisfied and so far no issues. Technical team is very understanding. Switched from [Ray](https://www.capterra.com/p/167778/Ray/) Reasons for choosing ContinuousCare Continuous care is much better. Easy Security Value for money Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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