# Page 10 | ZoomInfo Sales Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is ZoomInfo Sales the right Lead Management solution for you? Explore 319 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168264/ZoomInfo-sales/reviews --- ZoomInfo Sales 4.1 (319) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 9th, 2026 # Page 10 - Reviews of ZoomInfo Sales ## Showing most helpful reviews Showing 226-250 of 319 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Marketing Operations Manager Computer Software Used the software for: 1-2 years ### "Best enterprise database you will find" August 17, 2020 4.0 Used to enhance prospect database and for targeting Pros Zoominfo merged with Discover Org which is the best enterprise database you will find out there. Zoom Info had the most robust company database out there and a decent SMB to midsize company database as you can probably find out there. Cons Since the merger, they have started moving towards the ZoomInfo way to price things. Discover org was a better value prior. Review Source JS Jack S. Performance Technology Specialist Professional Training & Coaching Used the software for: 2+ years ### "Wonderful Tool For Sales" January 25, 2023 5.0 Pros Zoominfo, in my experience, is the industry leader on accurate prospect data. They consistently produce the best email, phone, and other contact information. The chrome extension is GREAT and makes quick lookups from Linked a breeze. Cons It would be a huge improvement if integrations with HubSpot and LinkedIn could be further built out to assist with holistic sales motions, rather than just trying to leverage Zoominfo by itself. Review Source NT Nicole T. Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Good for quick answers but not one hundred percent " June 3, 2020 4.0 Decent for free and can be resourceful, but don’t rely solely on this for finding contact info. Pros I really like how quickly the engine works to generate contact information. Cons The system often generated incomplete or inaccurate contact information Review Source AE Adam E. CEO Real Estate Used the software for: 1-2 years ### "The worst service for an incredibly expensive product" January 11, 2023 1.0 Horrible - poor service would not respond for months. Yes, months. And then with nothing helpful despite us having an issue with the results that were being delivered due to a configuration issue. Pros Easy to use, that's about it. Reasonable feature set. Cons Data is woefully out of date with leads having often left companies years before but listed as current or even a new joiner. Alternatives considered [Cognism](https://www.capterra.com/p/169083/Cognism/) Reason for choosing ZoomInfo Sales Promises made (but not delivered) Review Source MH Matt H. Business Development Manager Marketing and Advertising Used the software for: 2+ years ### "It gets the job done" May 5, 2022 3.0 Pros I like how I can easily pull a great deal of information quickly. Cons A lot of the data is outdated. I wish it was updated more frequently. Review Source MB Majid B. Operations Analyst Marketing and Advertising Used the software for: 2+ years ### "Clunky but works" February 27, 2020 3.0 Overall the tool is decent. Would like to see this become more powerful. Honestly, for what it costs I expect much more. Pros The tool is extensive and easily integrates into our stack of sales and marketing tools. We use it often and it's been helpful in cleanup and enriching exercises. Cons Filters and UI is clunky. Looks very dated and overall not quick and easy to navigate. Often times I forget that I still have certain filters enabled. Also, the database is not as up to date as anyone would hope to see. There are times that you will find mislabeled titles or irrelevant users. Review Source ZO Zack O. BDR Computer Software Used the software for: 6-12 months ### "Don't have contact info? Look no further!" April 2, 2020 4.0 Overall it has help me a lot with getting in touch with the people I need, and has allowed me to get meetings I may not have been able to get before. Pros In sales, you might not always have a contacts information readily available. But with ZoomInfo, they find accurate contact information to help you get in contact with the folks you need at just a click of a button. Cons I believe it is because my organization doesn't have ZoomInfo Pro, but when prospects aren't located in the United States, it is hard to sometimes find information on prospects. Review Source BH Bailey H. Commercial Account Manger Pharmaceuticals Used the software for: 6-12 months ### "Honest review of ZoomInfo" February 26, 2021 5.0 ZoomInfo is a great tool that adds measurable value to my everyday prospecting and ultimately, my pipeline. Pros ZoomInfo has been extremely helpful when prospecting potential leads. On several occasions, I've been unable to reach a lead via phone only to connect on the first try after using contact info found in this platform. Cons ZoomInfo's layout seems pretty generic, and the intent data could be more intuitive to dive into. I know there's a ton of quality and granularity to their data, but user experience and design could be better. Review Source VR Verified Reviewer Head of Sales Computer Software Used the software for: Less than 6 months ### "The Gold Standard for Accurate Data" February 4, 2022 5.0 Zoominfo helps us generate consistent & quality leads. The data is good enough that our outbound sales efforts can rely on zoominfo contact details to engage with prospective buyers. Pros Zoominfo data is actually up to date and accurate. Every other data company or list building group has poor quality data or out of date information. Cons It is expensive. Zoominfo is not cheap but if you are serious about quality & accurate data it is worth it. Review Source VR Verified Reviewer Account Executive Market Research Used the software for: 2+ years ### "Decent tool" March 19, 2019 4.0 Pros There are lots of search functions to search by job title, name, company, location, etc. Cons It needs to be updated more often. Outdated data frequently. Review Source VR Verified Reviewer Account Executive Internet Used the software for: Less than 6 months ### "Awesome Lead Gen" July 1, 2019 5.0 Pros I work in ad sales for a streaming company and we just got Zoominfo a couple months ago. Since then there is no product I rely on more to help me prospect week to week. This has been fantastic in helping to populate lead gen lists and makes finding contact information incredibly simple. Cons I have noticed that about 5% of the time some of the contact information listed, particularly for smaller companies, is for people that are no longer with the company. Review Source JAZMINE F. Sales admin Human Resources Used the software for: 1-2 years ### "Great Tool! " March 24, 2020 5.0 Overall it has been an extremely useful tool for our team to use to gain info on prospects and organizations. Pros I use this software on occasion for prospect info. I love the integration with salesforce.com it makes it really easy to keep everything up to date. Cons No Cons so far, still getting used to this software. I will have to continue my use and update later on. Review Source GS Gary S. Data Analyst Marketing and Advertising Used the software for: 6-12 months ### "ZoomInfo SalesOS Review" June 30, 2022 4.0 Pros They have, if not, one of the biggest database for lead contact information. Cons There is a troubling amount of wrong/outdated information. It was really a hassle when you waste time to contact and discover that lead has moved to a different company or passed away. Review Source TD Tony D. VP of Sales and Technology Construction Used the software for: 1-2 years ### "Careful of the 60 day renewal clause" January 6, 2022 3.0 none yet. Pros There are some good features of the software such as identifying suspects in emerging markets. I've found that our company isn't large enough and we're too specialized to benefit from the service. We primarily sell copiers and printers to architects, engineers and construction companies. This service didn't help us much with that type of sell. Linkedin and others are better Cons I'm frustrated that I was a few weeks late on cancelling the service and the service is extremely pricy. The response I received from their sales staff was pushy and shallow. Review Source Sage C. District manager Human Resources Used the software for: 1-2 years ### "Amazing Prospecting Tool" February 22, 2020 5.0 Pros Sales prospecting can be ruthless, this software makes the process much easier and saves a ton of time searching around for info. All around amazing tool! Cons There were a few companies that weren’t in the system, however they were small and newer so I don’t blame the software! Review Source VR Verified Reviewer VP Marketing Computer Software Used the software for: Less than 6 months ### "A game changer for our BDR team" August 21, 2019 4.0 Great onboarding after the free trial. No technical issues at all and we were up and running from day 1. Can highly recommend to any startup/scaleup looking to professionalize their outbound efforts. Pros Very easy to implement in our daily prospecting and outreach routines. Loads of direct phone numbers that help us establish a faster connection. Cons Price is probably my highest concern for our company size. Very good value for the price, albeit still a bit pricey. Review Source MS Marlene S. VP Staffing and Recruiting Used the software for: 6-12 months ### "Great tool for finding BD contacts" September 9, 2021 4.0 Pros Easy to use. Insights via scoops. Contact info provided is usually pretty accurate. Cons Sometimes, the data is not accurate on company revenue, # of employees and contact info. Review Source TM Tushar M. Account Executive Internet Used the software for: 1-2 years ### "Good Market intelligence platform" June 29, 2022 3.0 Pros Integration with CRM and the amount of information is really helpful Cons Data is not updated frequently. A lot of times you get leads who have switched to different organizations Review Source TC Tanisha C. Business Development Information Technology and Services Used the software for: Less than 6 months ### "Zoom Info Review" September 22, 2022 5.0 Usually amazing but not as lately with the recent integration problems Pros The easy of usually importing contacts on a mass scale into our CRM (HubSpot) Cons That lately the integration with HubSpot does not seem to be working well. Review Source SW Shannon W. Sales Development Computer & Network Security Used the software for: Less than 6 months ### "More contacts " July 14, 2022 4.0 Pros Easy to use and integrate with Salesforce to import and export prospects. Has helped us gain more traction Cons Sometimes the information is outdated or mixed up with another contact with the same name but different company Review Source jR jodi R. Business Development Manager Information Services Used the software for: Less than 6 months ### "Expensive and waste of money " December 14, 2022 1.0 Just horrible. Please do not buy. This is an honest review Pros It was the worst - I was not a deciison maker Cons There was no support, it was expensive and the information was outdatedYou get better infomation from linkeind Reason for choosing ZoomInfo Sales I dont know Review Source VR Verified Reviewer Analista Finanziario Financial Services Used the software for: I used a free trial ### "Buone funzionalità e buon rapporto qualità/prezzo" February 6, 2023 4.0 Pros Il database dei contatti e la possibilità di accedere ai competitor delle aziende sono le funzionalità che ho trovato più utili. Cons Per ricerche di mercato più approfondite è comunque necessario integrare con altre fonti. Review Source DM David M. Partner Think Tanks Used the software for: Less than 6 months ### "Tremendous tool, but read the fine print" July 21, 2022 4.0 It's helped us find quality leads and better understand who our ICP is. Pros The content is great and updated regularly. Easy to use, easy to search different categories, titles, industries, etc. Cons The UX isn't super-intuitive and the training and support is just 'ok'. Review Source SN Sarah N. BDR Renewables & Environment Used the software for: 6-12 months ### "Very handy tool" February 23, 2021 5.0 So happy I get to use this tool every day. It has changed my workflow for the better and excited to see how the software evolves. Pros Very handy tool! Super convenient and fast. It makes prospecting a lot faster. The reach out extension is awesome to use right on Salesforce or whatever company’s website you are prospecting to. Cons It does seem to lag a bit. It has long loading times at some points. It seems to be industry specific on pros and cons. Review Source Muhammad S. Lead Talent Sourcer Staffing and Recruiting Used the software for: Less than 6 months ### "Easy Prospecting | Zoominfo" December 4, 2019 5.0 Used ZoomInfo for Hiring Managers from World Top Ads Agencies and it was a perfect experience for me. Thank you very much guys for your up to date dbs. Pros \- User friendly interface to use - Updated results from world top companies - Easy to target Hiring Managers (In my case) - Easy exports of data Cons \- Everything was perfect for me - Found nothing bad on Zoominfo - Its simply the perfect - 100% Satisfaction Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.