# Page 13 | ZoomInfo Sales Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is ZoomInfo Sales the right Lead Management solution for you? Explore 319 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168264/ZoomInfo-sales/reviews --- ZoomInfo Sales 4.1 (319) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 9th, 2026 # Page 13 - Reviews of ZoomInfo Sales ## Showing most helpful reviews Showing 301-319 of 319 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CD Charles D. Account Executive Computer Software Used the software for: 6-12 months ### "Not 100% accurate but overall very useful" March 27, 2019 4.0 Pros The ability to search for contacts by domain is super helpful. It also breaks down contacts email, HQ phone number, and direct line in some cases. Also can add contacts to Salesforce in just a couple of clicks Cons I've gotten quite a few outdated contacts and some just outright wrong phone numbers. Review Source VR Verified Reviewer President Computer Software Used the software for: Less than 6 months ### "So far so good" June 16, 2021 5.0 We got huge database of potential clients with correct contact info! Pros We got so many leads since we start to use zoominfo! Great database for sales department! This is why we start to use it! Cons Price could be better than we have We think it is so expensive for startups But still good service We hope this company will change price policy! Good luck Review Source VR Verified Reviewer Growth lead Financial Services Used the software for: 6-12 months ### "Great to enrich your sales leads" October 14, 2022 5.0 Pros Dashboard really easy to use. All our sales reps have enriched data Cons The monthly limit is a little tight if you want to use it intensively Review Source DH Daan H. Operating Partner Printing Used the software for: Less than 6 months ### "Be careful with ZoomInfo - unethical, scummy, and extortionate" April 30, 2021 1.0 ZoomInfo is an unethical company that does not care about its customers and relies on legal threats to intimidate its customers. We acquired a very small company that had been tricked by ZoomInfo into signing a 3-year contract without an early termination clause. Mind you, the fact that this contract couldn't be terminated wasn't even indicated in the contract: it was only mentioned in the Terms and Conditions that the contract referenced. That seems like bad faith to me. When we then tried to terminate the contract, having no need for it, and having barely used it at all, ZoomInfo was completely unwilling to work with us and threatened legal action. I would never ever treat my customers like ZoomInfo treated us, and the whole process has been a massive distraction and has left a bad taste in my mouth. If a customer doesn't need or want your service anymore, just let them go. Treat them well, and maybe they'll use you again in the future, or recommend you to someone else. Don't treat them like a criminal just because they don't need your service anymore. Pros I wasn't at the company when the product was still actively used. Cons I do not have any issues with the product, but hated the way they treated us. Review Source JP Jared P. Sales Computer Software Used the software for: 6-12 months ### "Very Helpful" February 22, 2019 5.0 Pros ZoomInfo is a wonderful research tool- one that is used daily. Cons Very little negative to say- ZoomInfo is incredibly useful Review Source Maxwel B. Customer Success Marketing and Advertising Used the software for: I used a free trial ### "Great Info at an Expensive Price" October 10, 2019 3.0 Pros The ability to search for contacts and companies within your specific industry was really helpful in acquiring new business. Cons The cost of the information we gathered was way too much for us to want to continue to the service after gathering our initial batch. Review Source VR Verified Reviewer Application Security Expert Computer & Network Security Used the software for: 6-12 months ### "The data is not very accurate" September 19, 2019 3.0 Pros Helps you have information about companies and check if they are a good fit and who is managing the company Cons The data they have about companies is many times incorrect like the employees' number. Review Source IJ Ian J. Account Manager Events Services Used the software for: Less than 6 months ### "Great for research, just double check your work" October 6, 2020 4.0 All and all very positive. It was easy and helped us get in touch with a handful of clients we would not normally be able to reach. Pros All and all the user interface and functionality of ZoomInfo was great. It was easy to search, I really liked the ability to look at org charts, and for the most part the info was correct. Cons You absolutely have to double check contact info and be prepared for, depending on the company, between 30-40% to be out dated. It's not a problem if you have secondary sources but there were a few that were obviously incorrect and I could not figure out who replaced on the org chart. Review Source JK Jeremy K. Operations Manager Internet Used the software for: Less than 6 months ### "Reliable contact information for prospecting" February 16, 2019 4.0 Pros For the most part, the leads provided are accurate and updated regularly and they have a large number with which to work. Cons The tagging could be very much improved to allow users to hone in on the best prospects for their business. Review Source AV Ariana V. AE Computer Software Used the software for: I used a free trial ### "Great Resource" December 14, 2021 5.0 Great customer service, Up to date contacts and great value for money to get responses from intent lists! Pros System stays in touch with most up to date contact information and is a breeze to make dials. Cons Learning a new platform is always fun to start. Review Source CC Cassie C. Marketing Communication Specialist Telecommunications Used the software for: 6-12 months ### "Great for your CRM" March 20, 2019 5.0 Pros It takes a lot of steps and guesswork out with list buying or prospecting lists to add to your CRM. Integrates easily with Salesforce. Cons Of course, it can't find 100% of clients contact info when we'd like to, but it works great overall. Review Source KK Katie K. Outside Sales Financial Services Used the software for: I used a free trial ### "Great Prospecting Tool!" November 10, 2020 5.0 The overall experience was great. They send videos and demos on how to search for specific industries, titles and give you best practices to get the most out of the software! This is a great tool for getting the correct contact quickly and easily. Pros Using this product was super easy! I loved how I could go to a website of a business and hit the extension and have a list of contacts sorted by their title. Cons I could not find any features of the software that I didn't like. I only used the software for a short time, but within that time I did not have any negative experiences. Review Source BT Bao T. Manager Computer Games Used the software for: 6-12 months ### "Zoominfo is great for building prospect database" September 9, 2021 5.0 Great support, database is abundant and easily searchable Pros I like the abiltiy to segment and search for prospects at a micro level Cons ZoomInfo can be on the high end of the price Review Source AKV Aravind Kulasekhar V. Senior Associate Hospital & Health Care Used the software for: 6-12 months ### "Using ZoomInfo majorly for sourcing emails" August 29, 2019 3.0 ZoomInfo helps us in getting useful information especially when you are into lead generation. The data present there is however not very accurate. Pros \- The database is vast. We can get information on a variety of professions. - We can search for profession, designation, location etc. This helps in cold calling. Cons The details present are not super accurate. I sent emails to the IDs present in the DB and they are most often unanswered/ bounced. Review Source DD DOMENIC D. Scientific Sales Officer Biotechnology Used the software for: I used a free trial ### "ZoomInfo great database for searching leads" November 5, 2019 5.0 Our company was looking for better / more efficient ways to generate leads and this software was worth a try but it seems a bit on the expensive side. Pros Great database that is up to date with relevant information that makes hunting for leads much easier. Cons The software did not let me extract that much data at once but likely due to it being a free trial, other than that a great lead generation tool. Review Source VG Vanessa G. Sales & Marketing Coordinator Information Technology and Services Used the software for: I used a free trial ### "Perfect for sales prospection" August 22, 2019 5.0 Pros I love how easy this software is to use. You can find any info you want and filter accordingly in a few easy steps. Cons This software is super expensive. I understand that it may be worth the money in terms of sales revenue in the long run, but the price makes it somewhat inaccessible for smaller companies. Review Source SN Sachin N. Analyst Pharmaceuticals Used the software for: 6-12 months ### "Zoominfo the best for employee data" April 11, 2019 4.0 It is very good experience to use zoominfo for personal details about target audience Pros It is very good for details about employee information. Contact numbers are easily available. Cons sometimes we get less contact numbers directly. Review Source KB Kyle B. CRM Admin Information Technology and Services Used the software for: Less than 6 months ### "ZoomInfo great data" March 12, 2019 5.0 Pros This is a great database of contact information, Like how easy its to import into other CRMs. Cons The cost on the searching. burn credits very fast when adding contacts into CRM. Review Source NM Noah M. Customer Advocate Manager Consumer Services Used the software for: Less than 6 months ### "Expensive for lead generation" February 19, 2023 3.0 Pros Gave some good contacts that we were able to contact Cons It was way too expensive and we definitely could have gotten our leads elsewhere for cheaper Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.