# Page 5 | ZoomInfo Sales Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is ZoomInfo Sales the right Lead Management solution for you? Explore 319 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168264/ZoomInfo-sales/reviews --- ZoomInfo Sales 4.1 (319) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 9th, 2026 # Page 5 - Reviews of ZoomInfo Sales ## Showing most helpful reviews Showing 101-125 of 319 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christian H. Account Executive Information Technology and Services Used the software for: 2+ years ### "ZoomInfo Has Been Fantastic!" December 19, 2019 5.0 ZoomInfo has provided us with the information needed to get in contact with the necessary folks to generate revenue. I would highly recommend ZoomInfo to any company. Pros The ease of using ZoomInfo has been a game changer. It is very efficient to use especially once you download the plug-in on Google Chrome. It takes little to no time to find the information I am looking for. Cons The biggest con is the amount of times that numbers either aren't on there or are wrong numbers. I have dialed and got siblings, spouses, and other family members along with completely wrong people. It makes for an awkward phone call. Review Source PH Peter H. Enterprise Account Executive Marketing and Advertising Used the software for: 6-12 months ### "The most powerful lead generation software I know" June 15, 2022 5.0 Pros ZoomInfo is one of the most important software solutions of our company. It is used by the whole sales team and our single source of truth regarding lead generation and lead quality. Since outbound sales is our most relevant revenue channel, high quality leads are mandatory for our success. The use experience is very accessible plus we are doing internal trainings with ZoomInfo. I especially like the salesforce integration, which takes a lot of manual workflows away from me. The quality of leads we generate over ZoomInfo is impressive. Cons Sometimes it can be necessary to check the researched Email addresses double e.g. with Domain Ninja in order to make sure we save the right contact email. But despite that, I am super happy with ZoomInfo. Review Source CM Claire M. research analyst Information Technology and Services Used the software for: 1-2 years ### "Genuine Review" January 18, 2024 5.0 Pros Zoominfo helps my team get perfect data and apollo is an excellent resource for lead generation Zoominfo has been a huge assistance to lead generation team, and I truly appreciate how extensive and well-functioning the database is. Apollo has been quite beneficial to a sales team by providing free emails and numbers Cons Zoominfo gives free credits that some other tools do not offer, and they only offer 5 or 10 credits. I thus enjoy Zoominfo Review Source GB Grant B. Sales and marketing associate Computer & Network Security Used the software for: 1-2 years ### "ZoomInfo - Effective selling " July 18, 2023 5.0 Pros Contactable prospects via mobile and or valid email addresses Cons Cost is a critical consideration and licensing costs are quite pricey Review Source Charlie B. Sales Development Representative Information Technology and Services Used the software for: 2+ years ### "Great Prospecting Tool" June 10, 2019 5.0 I uses this solution to qualify potential customers based on their company information, and then export them to my CRM where I can manage the lead throughout the sales cycle. It provides accurate and up to date contact info making sales that much easier! Pros I love how easy Zoominfo is to use, and how accurate the information provided is. As a salesperson who spends most of his days hunting, this tool makes my life so much easier! Cons I don't like how there is a limit to how many leads you can export to your CRM (1000 to Salesforce for the year), but with some smart tactics you can stretch that number. Review Source VR Verified Reviewer Business Development Rep Information Technology and Services Used the software for: 6-12 months ### "One of the best lead generation platform" June 15, 2022 5.0 My overall experience with SalesOS has been great. It has helped me as a Business Development Rep to be better prepared when I do my OutReach and my value proposition positioning. Pros I love the Intent and Technologies function on SalesOS, which helps you to know what your prospects are searching for online and the technologies they are using. Cons There is nothing I dislike about SalesOS so far. Review Source RF Roselin F. Lead Development Representative Financial Services Used the software for: 6-12 months ### "A user-friendly tool for daily sales data " September 7, 2022 4.0 On a whole, Zoominfo SalesOS is the perfect tool for day-to-day sales research. Right from prospecting companies as per our industry, revenue, and size targets to looking up prospects' contact details and LinkedIn, ZI did not disappoint me. There are integrations like Hubspot & Salesforce that work well with our ZI account. Dashboards and charts enhance the data presentation and help make better ICP evaluation & prospecting decisions. Like any other tool, it has a few shortcomings as well. But I'm sure it'll get better in the days to come. Pros The ease of use has to be the best part about Zoominfo. There is nothing complicated or difficult to understand about its features and functionalities. The tool can be navigated well through different sections and sub-sections. Cons Some details are not up-to-date. For example, some companies' revenue, headquarters, employee list and such details are either wrong or old or missing. Review Source VR Verified Reviewer Assistant Manager Insurance Used the software for: 6-12 months ### "An absolute must have for your sales team" November 27, 2019 5.0 Love it! We have been doing demonstrably better since we started using it. If you have a sales team that needs up to date information on leads, you should absolutely check this out. Pros The thing I like best about this is the accuracy of the data. When we started using it, that was our biggest concern and I am happy to say Zoominfo has done an admirable job at maintaining excellent accuracy. We tested a few different alternatives and this one was easily the best. I also like that they diligently update the information over time to ensure that you have the most up to date contact information available. We use Sales navigator with it and it works brilliantly together. Cons Some verticals tend to be more accurate than the others. Its not a big deal considering how well it does most of the time but I think it might be an issue if you only work within certain industry verticals. Review Source Francesco G. Enterprise Account Executive Financial Services Used the software for: 1-2 years ### "Prospecting Freedom " April 2, 2021 5.0 Pros ZoomInfo allows endless, accurate, quality prospecting for the sales process. It is frequently updated, kept sharp, and easy to use. I like the additional browser extension which allows you to search for contacts real time on whatever internet page you are on. Cons Sometimes it slows down my computer. Sometimes contacts and company pages are outdated and inaccurate. Luckily, you can submit a ticket for internal review to check on the status of a contact and see up to date information. Review Source GS Grant S. Head of Sales Information Technology and Services Used the software for: 1-2 years ### "Great database - Zoom Engage integration need swork" December 14, 2022 3.0 Great if you need an instant DB of potential contacts to target. Pros Database size and ability to export to Hubspot CRM and CSV Cons Integrations to other Zoom Engage was clunky. Reason for choosing ZoomInfo Sales Largest DB offering to start with. Review Source LD Lynn D. President Market Research Used the software for: 2+ years ### "Zoominfo: Price/Value Relationship Not There" June 13, 2023 3.0 We tried it for two years and decided it was not worth the money. Pros The platform is relatively easy-to-use. The contact information provided is generally accurate. Cons The system is pricey for what you get. The intent indication is not that good. Reason for choosing ZoomInfo Sales When we first considered Zoominfo, we thought the features were the best among the two other alternatives. We now use LinkedIn as a partial substitute for Zoominfo. Review Source VR Verified Reviewer Managing Director Staffing and Recruiting Used the software for: 2+ years ### "Good tool if you know how to use it" April 18, 2019 4.0 It’s definitely helped us reach passive candidates and research potential clients. It’s a good tool in the toolbox. Pros I like that you can get most business contact information for people you research and I really like the addin on Chrome where you can pull up info on a person via their LinkedIn page or other online profile. Cons I don’t like that it cannot determine if someone’s title of their degree or certification is not part of their name thus making the lookup more manual. I also don’t like that the features are not as intuitive such as how credits get used and the rules in which you can add companies to your list to avoid being double charged credits. They really need better help topics and maybe provide hints that you can hover over to get suggestions or what something will do. Also sharing best practices to their user community would be great. Review Source BB Brigita B. Senior SDR Information Technology and Services Used the software for: 1-2 years ### "Great data enrichment tool for US based prospecting" November 2, 2023 4.0 Overall, it's an extremely helpful tool for sales, that can be customized to your organization's needs. Pros As I use it to find correct data for prospecting or simply enriching existing contacts -helps understand the organizations hierarchy and look up targeted contacts in targeted roles. Love the buyer intent tool, that shows if any companies are researching your software, and allows focusing on targeted outreach. Cons Have found that it's not the best for prospecting outside of US. EMEA & APAC data is not so widely available. Review Source Md Jahan M. Digital Marketing | Web Development & Design Specialist - Freelance Internet Used the software for: 2+ years ### ""Zoominfo a top-class platform for B2B marketing"" April 27, 2022 5.0 Pros A superior tool for lead generation and sales marketing. Providing a top-quality platform for sorting prospect leads and their contact details. It's helping me, to gather B2B companies data, prospects, lead list building for my targeted sales goal, etc. Loved it! Highly recommended to use it! Cons Too high price for pro membership would be great to reduce the price. Review Source GN Greg N. Sr. Director Marketing and Advertising Used the software for: 2+ years ### "ZoomInfo Sales Leads" October 18, 2022 5.0 Getting new niche leads has worked well. Pros Easy to use to find new prospects or enhance data missing email/phones. Cons You can export 1,000 credits a month, but to export more is expensive. Switched from [D&B Hoovers](https://www.capterra.com/p/231372/DB-Hoovers/) for Better data quality Review Source VR Verified Reviewer Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "The most accurate lead contact data tool I have ever used. " October 14, 2021 5.0 Very positive. Since I started using it, it has become one of the most reliable software's in prospecting for new leads. Pros The accuracy of contact data inside Zoominfo is simply unmatched. I have been using this for over a year to find contact information about prospects I want to reach out to and it has almost never disappointed. It is also very up to date. I also like how seamlessly it integrates into my CRM. The ability to add tags is a really great way to keep track of the leads you are interested in. OVerall, just a really great, easy to use software that delivers what it promises. Cons There is very little to dislike honestly. The only sticking point to me has been the pricing. But it is a quality product and charging a premium for it is understandable. Review Source Adam D. Client Partner Information Technology and Services Used the software for: 2+ years ### "Great Sales Tool! " December 17, 2019 5.0 I would highly recommend Zoom for any organization that needs to prospect new potential clients. It is effective and has great plug-ins and interfaces with Chrome. Pros Zoom is a great tool for prospecting. It helps bridge the gap from leads to new clients. I leverage it daily as I look to acquire new customers. Cons Like all sales tools, sometimes Zoom's contact information is not correct. However, I would say that it has a hit-rate of about 80-85% which is very effective in a cold-calling environment. Review Source MD Masoom✔ R. Sr. Research Analyst Information Technology and Services Used the software for: 2+ years ### "I Just love this tool. Awesome tool." April 25, 2019 5.0 I am using ZoomInfo for more than four years and happy with its performance. ZoomInfo's data are very accurate and helps me in prospecting. I recommend it to everyone. This tool is part of my daily work, my work is incomplete without it. Pros I like ZoomInfo's huge amount of database and information. I like the way it provides a direct phone number and email address. I like its chrome extension which is called Reachout most. Cons This tool is a little bit expensive compared to other tools but I think it worth its price. Review Source VR Verified Reviewer SDR Manager Information Technology and Services Used the software for: 6-12 months ### "Best for prospecting new accounts " May 31, 2022 4.0 My overall experience with Zoominfo SalesOS have been amazing we see a major improvement in our prospecting numbers and it also helped us to save time. Pros Zoominfo provides filters that are easy to use and it helps you to segregate the data as per your requirement. Integration with CRM is amazing and it works without a lag Cons It's just that sometimes the data present in Zoominfo is not that accurate as compared to Linkedin. Review Source VR Verified Reviewer Team Lead Computer Software Used the software for: 1-2 years ### "Solid Tool For Obtaining Contact Information & Building Organizational Charts" October 19, 2019 4.0 ZoomInfo is a great tool which helps provide you with a plethora of information on any given person so you can get into contact with them. Pros I like how easy it is so type in a person's name and find their contact details for the purposes of building out sales prospecting lists. ZoomInfo also integrates seamlessly with our CRM so we can export the information into our database. Cons The biggest Achilles heel of ZoomInfo is the accuracy & reliability of the contact information. If you searched 100 people through their platform, at least 20 of those 100 will end up having inaccurate or not up-to-date contact information which can be frustrating. Review Source Diane S. Lead Generation Specialist Marketing and Advertising Used the software for: 1-2 years ### "Easy To Use, Great Features, Wonderful Way To Find What I Need" February 5, 2019 5.0 Overall, ZoomInfo is the place to go for the best source of information. I have used many, many other marketing type tools before over the years and none compare in terms of ease of use and information provided. I would highly recommend this platform to anyone and all businesses! Pros I like EVERYTHING about ZoomInfo! It's sleek and easy to use and understand and navigate. The information it supplies is tremendously helpful and nine times out of ten I find what I'm looking for. Cons I don't really have much negative to say about this software. ZoomInfo is just such a wonderful tool and helps me and my job exquisitely. I would say the cost is really the only draw-back. Review Source Yama D. SDR Computer Software Used the software for: 1-2 years ### "Expensive but worth the cost" February 14, 2020 5.0 It is really easy to use. It give your a database of contacts you will not be able to find as easily. Eliminates manual searching, manual entry, and searching for contacts seamless. Seriously if you need to grow then you need to invest in a tool like Zoominfo to grow your database of prospects. I have had a lot of success from zoominfo. Highly recommend. Pros The update information and the collaboration of Discover.Org has provided a lot more contacts to their resources. This make finding and exporting new contacts to your CRM a breeze. Cons It is expensive. That being said if you close 1 deal in a year from finding a new contact from Zoominfo it pays for itself. It is an investment. Review Source DF Dani F. revops manager Computer Software Used the software for: 1-2 years ### "Great platform for lead and company data enrichment" May 24, 2022 4.0 we are very happy with this software and this is a key platform for our outbound Pros it's accurate, the database is big, very easy to work with a very reliable, very good support Cons its is less accurate for EU leads, its pretty expensive Alternatives considered [Seamless](https://www.capterra.com/p/207295/Seamless-AI/)[Lusha](https://www.capterra.com/p/198383/Lusha/) Reason for choosing ZoomInfo Sales it had better reviews and comprehensive coverage of what we needed Review Source VR Verified Reviewer Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Makes finding qualified sales lead so much easier!" July 7, 2022 5.0 Pros Easy to use user interface with highly customizable filters Cons It's quite pricey, and only have a yearly subscription option Review Source AL Amy L. Analyst Computer Software Used the software for: 2+ years ### "Nice data plarform" January 13, 2023 3.0 We use Zoominfo mostly to enrich existing contact and lead data stored in our CRM. In the past, we also used for lead generation. We have been using the platform for the last couple of years and we don't feel like replacing it for another software so soon. Pros Salesforce integration, availability of contact data (emails and phone numbers), easy to search and enrich lists of records, chat support. . I also like that it has a Chrome plugin that enables the user identify companies through their website or LinkedIn profile Cons The data is not always the most up to date (moreover regarding current company where a person works for). Also, it doesn't track job changes. A search for specific department would be nice too. 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