# Page 6 | ZoomInfo Sales Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is ZoomInfo Sales the right Lead Management solution for you? Explore 319 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168264/ZoomInfo-sales/reviews --- ZoomInfo Sales 4.1 (319) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 9th, 2026 # Page 6 - Reviews of ZoomInfo Sales ## Showing most helpful reviews Showing 126-150 of 319 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director of Demand Gen Internet Used the software for: 6-12 months ### "Not worth the money" May 5, 2022 2.0 My overall experience with Zoominfo across 2 engagements has been poor. The DB quality is bad. The integrations between their different products is weak. Pros Zoominfo has a ton of features covering a broad swath of what's needed in a modern martech stack. Cons Generally the quality of Zoominfo as a whole is poor. They have their huge range of features...largely through acquisitions that are poorly integrated or jammed together. Their main contact database is often inaccurate with poor data...and since they rip out the DBs their acquisitions were previously using...and jam in their own mediocre DB. Alternatives considered [Breeze](https://www.capterra.com/p/156024/Clearbit/)[Lusha](https://www.capterra.com/p/198383/Lusha/) Reason for choosing ZoomInfo Sales I didn't. Review Source Beth E. Owner/Executive Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Too expensive" September 10, 2019 4.0 My Overall experience with Zoominfo was initially positive. However, they were not interested in keeping me as a small business owner. The sales rep laughed at me over the. phone when I told him my budget and said that they are such a good company they can afford to charge so much. This was a huge turnoff, arrogance isn't attractive in business. Pros They provide a lot of great leads and most of the leads info is accurate. Easy to find exactly what you are looking for and put it into a format that is useable. Cons It's very very expensive, they are beyond what I can afford to keep paying. I am able to similar info out there for much less if not for free. They originally started out with reasonable price points for different tiers but as they grew exploded their costs without really offering more. Review Source Jack M. Enterprise Business Development Representative Computer Software Used the software for: 1-2 years ### "Solid for US contacts " January 27, 2020 4.0 Overall the job has allowed me to be successful when it comes to prospecting individuals in USA, Canada, and Australia. If you are doing business overseas I would recommend looking for a different solutions. Pros For the most part, ZoomInfo has access to most of the contacts in USA, Canada, and Australia. They do a pretty good job of getting contacts updated that might have joined a company 3-4 months ago. The ease of use is extremely beneficial as well. Cons The software does not have any access to contacts in the UK. This is most likely due to compliance of sorts but makes it really hard to work overseas accounts. Review Source jG john G. sales Financial Services Used the software for: 1-2 years ### "Full of Robust features" July 14, 2022 5.0 Pros lead accuracy as well and intent data. The lead data is precise and usually right. Org Chart, Technologies and Attributes are also features I use Cons the product integrates with most crm's and I have no issues to report Switched from [Apollo.io](https://www.capterra.com/p/158696/Apollo/) better UI and data Review Source PB Patrick B. SVP Computer Software Used the software for: 2+ years ### "Fantastic Product - Best on the market!" February 10, 2023 5.0 Very positive - key sales prospecting tool Pros Integration with LinkedIn and Bullhorn. Robust and largely accurate contact info. Great for sales prospecting. Cons no major issues - great product. Occasional glitch with the Chrome extension. Review Source TW Tristan W. Editorial Researcher Publishing Used the software for: Less than 6 months ### "Initiative yet Advanced " June 12, 2024 4.0 Very positive, as I said it’s essential to my working life and I couldn’t imagine doing my job without it Pros It’s essential to my day to day as an editorial researcher. I simply could not do my job without it. Cons Tricky to say. I would probably credit any issues I have with it to my own ignorance Review Source RM Rachit M. Senior AE Internet Used the software for: 2+ years ### "My experience with Zoominfo SalesOS" December 15, 2022 4.0 Pros This is a great resource for accessing data and enriching leads for an organisation. Basic info such as Competitive landscape, industry, latest trends, revenue, etc.. provide a really good source of information for research. Cons Sometimes leads data/contact info is outdated. This needs to be worked upon Review Source VR Verified Reviewer Head of Innovation & Marketing Computer Software Used the software for: 2+ years ### "Zoominfo leads the pack" July 16, 2019 5.0 Pros Accurate data with a great user interface. List building tool is extremely valuable and effective for us as a company. We couldn't survive without Zoominfo. We use it to build out mail-merge campaigns as well as targeted lists for our sales reps. Cons Occasionally outdated data. Must be tough to keep track of all the turnover all over the world so I don't fault them for that. Review Source VR Verified Reviewer Account manager Computer Software Used the software for: 6-12 months ### "Good suite of products " February 14, 2023 4.0 Pros Contacts are up to date Pre call email briefs are good Cons Overall I didn’t find any issue with zoominfo I haven’t used the segmentation feature but I was working on named accounts Review Source ST Saurabh T. Operations Manager Information Technology and Services Used the software for: 6-12 months ### "Excellent tool for Data Enrichment and growth" July 17, 2020 5.0 We have managed to increase our contact database by 30% since we started using ZoomInfo. We have also managed to discover new companies in our target market to prospect to and have managed to enrich our existing data with some critical data points like Industry, Segment, Job role etc. Pros The amount of data points available for each Company and contact in large allowing us to segment and enrich data in different ways. Zoominfo also has a huge database of companies and contacts which aids in contact discovery and growth in the contact database. The google chrome extension is also very helpful to quickly search for a prospect on the go and the UI is very user friendly. Cons Their Salesforce integration seems very clunky. You cannot sync data to Salesforce unless you use up your allocated credits which is a problem. Data enrichment should occur in the background and not take up credits in my opinion. Reason for choosing ZoomInfo Sales Much bigger database as well as Integration with Salesforce CRM. It was an easy choice. Review Source KK Ken K. Account Manager Computer Hardware Used the software for: 6-12 months ### "ZoomInfo has buyers' cell numbers, which has been a gamechanger for me." October 25, 2021 4.0 Overall, I have seen value from ZoomInfo and it has helped me accelerate some deals. Pros with ZoomInfo, I like that I can get notifications about the companies that I care about and what they are doing. That allows me to strategize what I want to do and who I need to reach out to to. And when I do my outreach, I know what I need to say with my messaging that will cut through the noise and get a response from my buyer. Cons Because there is so much you can do with ZoomInfo, sometimes the software is a bit hard to use. It really does take time to set it up properly, otherwise it's just another too-powerful, often clunky solution in my tool kit. Switched from [LinkedIn Sales Navigator](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/) This tool is more powerful and giving me more information, such as my buyers contact information. Specifically having the cell phone numbers for my prospects has been a game changer. Review Source KS Katherine S. Senior Marketing Manager Insurance Used the software for: 2+ years ### "A massive volume of data for a wide range of applications." April 15, 2023 5.0 Pros The incredible selection of data that is available is remarkable, and its precision is very impressive. Cons I didn't like how ZoomInfo is unfriendly and difficult to use, especially for those new with database search engines. Search results may also be congested and include out-of-date information. Review Source ES Ed S. CVO Marketing and Advertising Used the software for: 1-2 years ### "Real-Time Streaming Buyer Intent Signals" May 24, 2022 5.0 Amazing company Pros Receive real-time streaming buyer intent signals to be the first company to contact the lead and win their business Cons Platform is a sizable investment for the real-time streaming buyer intent signals Alternatives considered [Leadspace](https://www.capterra.com/p/156891/Leadspace/)[6sense](https://www.capterra.com/p/158720/6sense/) Reason for choosing ZoomInfo Sales Integrations and real-time streaming buyer intent signals Switched from [Apollo.io](https://www.capterra.com/p/158696/Apollo/) No Intent Data Review Source Moinoddin M. Sr.Executive Digital Marketing Information Technology and Services Used the software for: 2+ years ### "The Business Best Reach through Zoominfo...!!!" February 10, 2020 5.0 I have more then 4 Years using this Zoominfo for my clients. Pros Most of the Customers and Reach of the business will be increased through ZoomInfo it very useful data collecting info and will get more reach this zoominfo. Cons No least things have been getting know this Zoominfo I always trusted with Zoominfo its best way to get reach our customers. Review Source RG Rick G. Sales Manager Marketing and Advertising Used the software for: 2+ years ### "Zoominfo is the best product for list acquisition" March 28, 2019 5.0 If you are trying to choose between the top options in list acquisition services don't hesitate to choose this one as the universe is far larger and more up to date than anything else out there. Pros Zoominfo is simple to use and has the most up-to-date contact info of any similar service I've used. It's rare I ever find a company not listed so I can always at least find a main number for the company and typically any company is well built out with all or most senior executives and usually most Director level and Manager levels as well. Cons I feel like they could do better with the way they link to linkedin profiles as very often there seems to be a total mis-match but this is really a minor issue given all the value-add this service provides. Review Source VR Verified Reviewer Lead Sales Executive Computer Hardware Used the software for: 6-12 months ### "Sales Executive " September 9, 2021 4.0 good Pros Database is great, and you continuously improve your offerings . Ease of use. And easy UI Cons Info can be wrong sometime. Some very specific searches are difficult to execute. Review Source JN Jean N. Business development Professional Training & Coaching Used the software for: 1-2 years ### "ZoomInfo" December 19, 2022 5.0 Very positive. Has saved a lot of time in prospecting and contacting leads and creating Hubspot accounts Pros Great database provides up to date accurate information on potential leads with phone number and LinkedIn profiles Cons Extension crashes from time to time but other than that no issues Review Source JL Jonathan L. Carrier sales Logistics and Supply Chain Used the software for: 1-2 years ### "Zoom info" July 4, 2023 4.0 Good experience adding contacts to my lead Pros Good to get contacts from a company and you can expand your book of business Cons Sometimes the info is too old from pople that is no Review Source VP Vishal P. Business Development Executive Staffing and Recruiting Used the software for: 6-12 months ### "One place for all the info needed to devolop the business" April 9, 2023 4.0 The main problem that Zoominfo has solved for me is "getting contact info for my daily targeted leads." Pros I can easily find my leads(point of contact) with a huge choice of filters. I can also get their contact info from here including business email, business phone number, supplement email, mobile number, and headquarter number.I can also export my leads in form of Excel which saves a lot of time. It has all the features you require to finish your sales target.Also, there is its chrome extension. Cons Although it is better than other platforms still sometimes it gives the wrong contact info. And I will suggest an improvement that should be updated as the user's LinkedIn profile. Review Source AR Alexis R. Client relationship director Staffing and Recruiting Used the software for: 1-2 years ### "Best tool for sales! " May 26, 2021 5.0 Love it. I swear by this tool and rate it higher than its competitors. Pros I work in technology staffing sales and this tool has been the best for souring new and existing clients. Love that you can customize you search by title, location, company, location and filter it to get a very narrow list of leads. It usually has the most updated list of contacts so you can use that list to cross reference with what you have and it provides you direct phone numbers and email. Love that it gives both! Cons You have a max amount of names you can extract monthly onto an excel. Sometimes My search is vague and I get 100’s of names and don’t want to extract a list because it’ll take away from being to pull more data for other companies later in the month. The search tool continues to function but you just can’t extract the data. Review Source TN Tehreem N. Associate manager Computer Software Used the software for: 6-12 months ### "A tool good for lead enrichment " September 3, 2023 4.0 Pros \- User friendly- Good lead enrichment- Good customer support Cons The contact information isn't always accurate but it works for 90% of the time Review Source RG Randy G. Enterprise Sales Executive Computer Software Used the software for: 2+ years ### "nuVizz, Inc review " January 5, 2024 4.0 Pros Use it every day! Invaluable information for sales prospecting Cons Missing important data such as org chart data. Similar companies info Review Source JK Jeff K. Sr. Business Development Director Staffing and Recruiting Used the software for: 1-2 years ### "Best tool for accurate info" June 8, 2022 5.0 Pros They are the best that I have ever used and always has the latest and greatest details and contact info. Cons Price is high for a small business, but we'll worth the investment. Review Source Talib J. Talib Jetha Staffing and Recruiting Used the software for: 6-12 months ### "Zoominfo is a great tool that I would highly recommend for any Sales/Business development activities" April 21, 2021 5.0 Zoominfo is a very invaluable tool for any lead generation exercises and has been a massive help to us with tangible results. We went from adding 50 leads per month to around 150 per month just due to Zoominfo having a very good database of information and priceless features such as a ReachOut tool. Pros I love the fact that the Reachout tool works very well within Chrome. This tool makes the experience a very smooth and enjoyable one and really improves productivity just by cutting out so much time. Cons The price. This tool is incredibly pricey and as such we might need to look for an alternative in the near future Review Source VR Verified Reviewer Regional Sales Manager Computer Software Used the software for: 1-2 years ### "I wish we still used ZoomInfo" February 5, 2019 4.0 Super positive. I wish we would have never switched to DiscoverOrg, it's awful. Pros ZoomInfo is a barebones (in the most positive sense), no fuss solution to finding new prospects contact info. It's super easy to use, has a decent integration with SalesForce and is overall a solid product. Cons Definitely not as fancy as others, but what it lacks in UI, it makes up for in data which is really all that matters. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.