# Page 9 | ZoomInfo Sales Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is ZoomInfo Sales the right Lead Management solution for you? Explore 319 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168264/ZoomInfo-sales/reviews --- ZoomInfo Sales 4.1 (319) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 9th, 2026 # Page 9 - Reviews of ZoomInfo Sales ## Showing most helpful reviews Showing 201-225 of 319 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AZ Ashley Z. Talent Acquisition Information Technology and Services Used the software for: Less than 6 months ### "Zoom Review" December 20, 2022 4.0 So far I am able to navigate this platform from an account manager position to reach key decision makers easily. However when it comes to creating pipelines you have to manually set the conditions and it is not time efficient. Pros I like the ORG chart that shows each tier of a company and its decision makers/ their associated social media platforms/ and contact info if available Cons They have so many features but you have to personally set the conditions or have training on how to preform the functions. There is information overload and high functionality, yet its not user friendly, Review Source EB Eutiquio B. Data Analyst Outsourcing/Offshoring Used the software for: 1-2 years ### "Best tool for prospecting and sales solution " July 11, 2022 5.0 Pros ZoomInfo SalesOS has an up-to-date database and recommended for prospecting leads and also the emails and phone numbers are 95% accurate based on my experience Cons ZoomInfo SalesOS needs an upgrade on their Ui and also the software sometimes crashes my PC and causes so much lag. but overall it is a recommended tool Review Source MB Michael B. BD Manager Financial Services Used the software for: 1-2 years ### "Bad product which seldom works" May 27, 2021 2.0 Pros The database of contacts is huge. Some are out of date, but there's usually someone you can find that fits the profile. Cons Can't login regularly. I have to reset my password almost every single time. And even that doesn't work sometimes and I have to contact customer service. They also have a shady sales process which forces you to cancel your subscription months before it's actually over otherwise you have to pay for another year. Not surprising that they have to trap people into giving them money given how terrible their product infrastructure is. Review Source Response from ZoomInfo June 1, 2021 Hi Michael, We are very sorry to hear about your negative experience with us. We take this very seriously and would like the chance to speak with you further to see how we can amend this situation. Could you please email me at colbie.blaisdell@zoominfo.com at your convenience. Looking forward to connecting with you. Thank you, Colbie Blaisdell, ZoomInfo Customer Advocacy Team VR Verified Reviewer graduate student Research Used the software for: 2+ years ### "Helpful in the sales world for quick information, but not always accurate" February 6, 2020 2.0 Pros It is great for salespeople to always have their finger on the pulse with who to sell to. Cons The information isn't always right. I've found colleagues and even myself to not have updated correct information on this site, which is particularly strange given today's age where most of our basic information can be found in a couple clicks online anyway. Review Source VR Verified Reviewer Director, Product Marketing Computer Software Used the software for: 2+ years ### "Great source of data for a growing company" October 8, 2019 5.0 Great! It's really help us to grow and fuel our SDR team. Pros GREAT as direct dials. They have awesome phone number reliability due to the way they scrape email footers. Cons It's all based on credits, so when you run out of credits you have to buy more. Most other data providers I've used are on an all you can eat model. Review Source VN Vince N. Account Executive Marketing and Advertising Used the software for: Less than 6 months ### "Zoom info Rocks!" April 27, 2022 5.0 It rocks I’m happy to use it Pros It’s very easy and intuitive to use and I thoroughly enjoyed it Cons Only small amounts of credits for trial version Review Source VR Verified Reviewer Research Analyst Research Used the software for: 2+ years ### "ZoomInfo- A very useful and a helpful source to find contacts easily." April 15, 2019 4.0 It's an incredible tool for finding contact information for prospects. Not certain toward the back, yet appears to be anything but difficult to associate with SalesForce, and solid capacity to rapidly import contacts on an erratic premise, or in mass. The contact data isn't flawless yet is generally amazing. Pros Zoom Info is productive and simple to locate the right contacts and their information. Direct numbers and messages are normally cutting-edge and right, so connecting with prospects is a lot speedier. Likewise effective for structure out organization graphs for organizations and keeping data composed. Also it is very easy to use and updates contacts frequently. Cons Now and then we have encountered issues discovering data that is totally modern. Review Source CD Connor D. Business Development Manager Construction Used the software for: 6-12 months ### "Saves me tons of time every single day" July 16, 2020 4.0 My overall experience has been great. Being new to sales, ZoomInfo allows me to quickly find contact information and makes my job easier. Pros What I like most about ZoomInfo is that I don't have to spend tons of time every day using trial and error to find a contact's correct contact information. I'm able to find email addresses (and phone numbers in most cases) which saves me tons of time. Cons The only thing I dislike about this software is that sometimes the contact information is inaccurate. It's rare, but for instance occasionally I'll call someone's phone and it turns out to be their personal number and not work number so they think I'm a telemarketer. Review Source VR Verified Reviewer Recruiting Manager Staffing and Recruiting Used the software for: 2+ years ### "Great Product - Highly Overpriced" March 26, 2019 5.0 Pros \- Excellent results - Better than other software programs we have used - Very easy to use - Many criteria to choose from to narrow results - Date shown when last verified is great! Cons \- Expensive compared to other products, but still has better results - Wish there was a way to narrow down experience by years Review Source Darshan M. Marketing Automation Specialist Information Technology and Services Used the software for: 1-2 years ### "Accurate emails, list match, indepth information about company" July 9, 2020 5.0 Even though it is costly, it is most valuable. It provides very accurate emails and their database seems updated often. It is profitable using this platform. Pros 1\. Accurate emails for the leads exported from DiscoverOrg. 2. List match feature for emails, company, name and title etc 3. Company indepth information like : Size of employees, technologies used, Number of employees in IT 4. Huge Database Cons High cost and only one person can use one credential. Review Source JL John L. President Staffing and Recruiting Used the software for: 1-2 years ### "Be Careful" April 8, 2021 3.0 \*\*\*\*\*\*\*\*\*\*\*\*\*Be very careful. This company has some very shady ways of doing business. There is a lot of fine print. They will squeeze you for every penny they can get. Lots of fine print in their agreement. Towards the end of your term the pretty much blackmail you into signing with them for another year. Very shady company. Pros Lots of good info inside the database but extremely hard to navigate and very qwerty and unpredictable results on inquiries. Cons There is good data in the database. Everything else is poor. Review Source jC jake C. CRO Public Safety Used the software for: Less than 6 months ### "Really Disappointed with Data Availability and Quality" December 7, 2022 2.0 Pros Went with Zoom because its a top player and easy to deploy. Cons Felt like I was duped in the sales process by them showing you just enough that you can't tell they actually don't have any data. We are selling to the government... All of this information is online often in a structured format. How is Zoom not able to figure this out? Review Source Lokesh G. sales manager Computer Software Used the software for: Less than 6 months ### "The best tool for lead generation, research and nurturing" April 29, 2021 5.0 We use zoominfo for profiling people, study organizations and account mapping. Leadgen is a problem that Zoominfo solves for us. Zoominfo has escalated our sales. Pros Multiple users under one admin and distributed bulk and monthly leads come very handy. Easy to use interface and one platform to research companies, generate quality leads, manage E-mail campaigns, newsletters and also supports third party integrations. The data in 90 percent of the cases is highly accurate. Cons Sometimes inaccurate data such as wrong contacts, SPOC not working with the company anymore. The prices are on the higher side Review Source VR Verified Reviewer Senior Marketer Marketing and Advertising Used the software for: 1-2 years ### "Great for Market Research" May 7, 2020 4.0 Overall I have good experiences with ZoomInfo, I know what to expect from it. Pros ZoomInfo is one of the tools I keep in my toolbox for market research. It provides some good information that I often find helpful. One of the few that has an easy to find revenue listing. Cons It could be faster and it could provide a bit more detail. If it did that it would be nice to be able to do most of my work on one site instead of 2 or 3. Review Source VR Verified Reviewer Email Automation Manager Computer Software Used the software for: 2+ years ### "Making Prospecting Easy" July 16, 2019 5.0 Pros Very easy to target certain segments in the market. Very convenient to have all of the B2B company data right in front of you when making prospecting phone calls. Cons Some of the purchased list data can be dirty. Be careful emailing any purchased lists. Review Source TF Tony F. VP of Sales and Business Development Telecommunications Used the software for: Less than 6 months ### "ZoomInfo - Use for B2B Prospecting" December 20, 2022 5.0 I would only have positive things to say about it. Pros The system is very easy to navigate and has worked well for me to connect with the right DMs within the businesses that could be clients of ours. Cons The setup with their Engage platform has been a bit of a pain, but once we are able to overcome that hurdle I am hopeful things will smooth out. Reason for choosing ZoomInfo Sales The robust nature of what their product provides, and the Intent data seemed very key to us. Review Source KG Kaitlyn G. Senior SDR Information Technology and Services Used the software for: 1-2 years ### "Zoom through Sales Activity with zoomInfo" July 12, 2022 5.0 Pros the ease of use and consolidation within Salesforce Sales Cloud keeps everything on one page while I am prospecting or updating contact information Cons I don’t have any complaints about ZoomInfo because it is so easy to use and consistently updates it’s information in the background. Review Source Hamid G. Founder Marketing and Advertising Used the software for: 6-12 months ### "Outdated database with very limited functionality" February 21, 2019 2.0 It's not worth the money. The company was unclear about how many credits were provided with our contract (the salesperson told us it was X credits PER MONTH but the contract read that these credits were per year, which is a huge disparity in value). Pros As a B2B contact database, it has the potential to provide new contacts for any sales person. Cons A large portion of the database is outdated (people move around much more frequently than ever before). Also, it's unclear which actions use up the precious 'credits' that are provided with the contract. Finally, the Salesforce connector rarely works. Review Source HT Harrison T. Business Development Rep Computer Networking Used the software for: 6-12 months ### "Zoominfo BDR Review " August 17, 2021 4.0 Pros The parameters you are able to use to segment your prospects is very useful for lead generation. Cons The filters for titles aren’t always completely accurate. Review Source VR Verified Reviewer Senior Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "Great Catalog/Communication Product" January 10, 2020 5.0 This product has dramatically transformed our companies "attacking" process of sales. Would recommend to anyone needing lead generations. Pros ZoomInfo is a life saver for those sales/cold-calling individuals that have a hard time reaching their targets. It implements numbers/emails so you can have your targets direct line, and is very useful in following up and striking conversations between managers, employees, or potential targets in a company. Cons Sometimes it can have ambiguous or outdated information and it makes it difficult to track down exactly the person you're looking for. Alternatives considered [InsideView](https://www.capterra.com/p/178108/Apex/)[LeadGenius](https://www.capterra.com/p/157976/LeadGenius/)[LeadIQ](https://www.capterra.com/p/155935/LeadIQ/) Reason for choosing ZoomInfo Sales ZoomInfo we felt had the most bang for our buck and had the largest pool of lead generations after the free trial periods. Review Source AW Andrew W. Account Executive Information Technology and Services Used the software for: 2+ years ### "Love their database of contact info, but going downhill since acquired by DiscoverOrg" February 24, 2020 5.0 In general, I've had a great experience with ZoomInfo, but with DiscoverOrg purchasing them, I'm worried about the direction of the product under their leadership, as DiscoverOrg was never a product I would recommend. Pros I loved the accuracy of direct phone numbers in ZoomInfo. Any other product I've used doesn't have reliable phone numbers, and ZoomInfo was pretty consistent at having accurate and helpful data compared to DiscoverOrg or other similar products. Cons It would be nice if ZoomInfo had more company-specific info such as tech stack, employee growth, initiatives etc. It's most helpful for just finding people rather than sourcing specific accounts. Review Source LS Lisa S. Internet Researcher Staffing and Recruiting Used the software for: 1-2 years ### "Zoom Info for Recruiting" August 13, 2019 4.0 This is one of our primary candidate search tools, along with LinkedIn. We utilize ZoomInfo to find possible candidates for jobs we are recruiting for as well as similar companies to the one we are looking at by utilizing the sic code filter Pros Great tool and easy to use to search for candidates with certain titles or that work at certain companies. I use this along with LinkedIn to find more candidate names that I cannot find in LinkedIn. I like that you can click on the LinkedIn icon and it will take you to that person's profile on LinkedIn. Then I use ZoomInfo to gather the direct phone number and email of the person Cons A filter with "years of experience" would be very useful to those of us in the recruiting world Review Source Tyler S. Marketing and Sales Specialist Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "ZoomInfo Review" September 9, 2020 4.0 I absolutely love using it. Not all the information is correct per the Con that I listed, but generally speaking it gets you in the right direction that you otherwise wouldn't have had. If you do cold calling as part of your job, this is an absolute dream to have. Pros It makes finding prospects SO much easier and faster. You can find names, emails, company phone numbers for most companies you can find online. Cons Some of the people and information listed from Zoominfo isn't always up to date. I asked for somebody one time who died two years ago but was listed as an active employee on Zoominfo. Review Source mC michael C. Business Development Information Technology and Services Used the software for: 1-2 years ### "Best tool for outbound" August 18, 2020 5.0 I've used zoominfo for a long time. It is by far my favorite tool to use when finding new contacts. Pros Zoominfo is a great tool to discover new companies you may not have known about in your area. The information is very accurate and even comes with mobile numbers to contact people. The filters are a great piece to narrow your search. Cons Some of the industries when filtered will not exclude companies clearly not in the industry selected Review Source Caleb J. Account Development Manager Computer Software Used the software for: 6-12 months ### "Zoominfo" April 19, 2019 5.0 Pros I like how I can easily export data of contacts to Salesforce and most of the emails on their database are valid Cons I wish Zoom had a list capture/campaign feature like LeadIQ Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.