ZoomInfo

ZoomInfo


4 / 5
9 reviews


Average Ratings

9 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Support
    Business Hours

Vendor Details

  • ZoomInfo
  • www.zoominfo.com
  • Founded 2000
  • United States

About ZoomInfo

ZoomInfo brings together data and technology to drive the revenue engine. Backed by the most comprehensive business database in the market, ZoomInfo combines user behaviors, business data, and artificial intelligence to streamline the sales workflow and deliver revenue results. For more information, visit www.zoominfo.com, demo our data dashboard, or call 866-904-9666.


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ZoomInfo Features

  • Contact Discovery
  • Contact Import/Export
  • Lead Capture
  • Lead Database Integration
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Visitor Identification

ZoomInfo Reviews Recently Reviewed!


Capterra loader

Easy To Use, Great Features, Wonderful Way To Find What I Need

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like EVERYTHING about ZoomInfo! It's sleek and easy to use and understand and navigate. The information it supplies is tremendously helpful and nine times out of ten I find what I'm looking for.

Cons: I don't really have much negative to say about this software. ZoomInfo is just such a wonderful tool and helps me and my job exquisitely. I would say the cost is really the only draw-back.

Overall: Overall, ZoomInfo is the place to go for the best source of information. I have used many, many other marketing type tools before over the years and none compare in terms of ease of use and information provided. I would highly recommend this platform to anyone and all businesses!

I wish we still used ZoomInfo

Feb 05, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: ZoomInfo is a barebones (in the most positive sense), no fuss solution to finding new prospects contact info. It's super easy to use, has a decent integration with SalesForce and is overall a solid product.

Cons: Definitely not as fancy as others, but what it lacks in UI, it makes up for in data which is really all that matters.

Overall: Super positive. I wish we would have never switched to DiscoverOrg, it's awful.

Accurate Contact Database

Feb 05, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Contact database is very accurate and up-to-date. Integration is not hard, and the side bar tool with ReachOut is very effective. Customer Support is good.

Cons: Technical support/product specialist. Took 2-3 meetings to figure out what our issue is, which is actually very simple and screenshots should be very self-explanatory. Testing cost us credits, too. VIP Support is very slow in response.

Overall: It's a powerful contact database and sales tool, and if their tech support can be more efficient, that's better.

Excellent for contact info

Feb 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: So useful on a day-to-day basis. They've updated the direct dials recently, making it that much easier to get in touch with prospects. They have some other useful tools, like technographic data to prospect.

Cons: The support is not all that great. It seems like every other week, there's an issue with the site going down, or the credits don't work.

ZoomInfo is the best

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ZoomInfo makes my job so much easier. I'm able to find so much information so quickly and it helps my productivity.

Cons: The customer service is a little hard to contact, but once you get in touch with them, they're great!

Overall: I've been able to find information for important clients immediately. I can contact almost anyone I need within minutes. It's been amazing!

Zoominfo

Feb 04, 2019
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Allowed me to find new leads that I might not have

Cons: Their pricing structures were pretty confusing

Reliable contact information for prospecting

Feb 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: For the most part, the leads provided are accurate and updated regularly and they have a large number with which to work.

Cons: The tagging could be very much improved to allow users to hone in on the best prospects for their business.

Capterra loader

Good idea but poor execution

Feb 13, 2019
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It does have a nice database of contacts that comes for a fee and the search function works somewhat easy.

Under the right framework it could be an awsome tool.

Cons: The software that runs it is very poor. One instance is you can search by a web address unless you have the http in there it will not pull up the compnay.

Support is very poor. Day to get back to paying customers and my last response was to use a different way to export a contact.

The contacts that are not current, there is no way to mark them as incorrect. So people keep pulling the wrong info.

Overall: It's definitely not as complete as I would have hoped.

So-so for prospect research

Feb 14, 2019
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Great for getting names and contact info for companies provided they haven't changed in a while

Cons: Data is often out of date or incorrect to begin with.