Who Uses This Software?

Shelf is built for growing or distributed organizations that need a better way to organize their content so that their clients, employees and members can quickly find what they need.


Average Ratings

32 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
    See pricing details
  • Pricing Details
    Free for up to 4 users; paid plans starting at $49/month
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Shelf
  • www.shelf.io
  • Founded 2015
  • United States

About Shelf

Shelf helps Associations increase member engagement and retention through a transformational content sharing platform. Used by associations like NOMMA, DSAIA and Waterkeeper Alliance, Shelf was designed by knowledge management experts from Harvard to have superior search and findability. Nonprofits use Shelf as a better way to share resources with their members and donors. Shelf can be setup in minutes and requires no technical expertise, its easy to use and inexpensive to maintain.


Shelf Features

  • Chapter Management
  • Committee Management
  • Dues Management
  • Election Management
  • Email Marketing
  • Event Management
  • Financial Management
  • Fundraising Management
  • Jobs Board
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Website Management

Shelf Reviews Recently Reviewed!

Ea98e0e4f57d0a3ea5b8dc38115a2a1f

Super easy onboarding, rapid time-to-value - this is Dropbox on steroids (and then some)

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Our team has been using the platform for just a few weeks and already have seen substantial value. Solutions like Shelf typically take a high degree of time invested upfront before producing value; with Shelf, it was a matter of hours (and those hours were on our end deciding on the content we wanted to sych). Once our content was on the platform, it became INFINITELY richer and more searchable. We've tapped into 10% of the functionality so far and have already seen a ton of value.

Cons: In our industry, a lot of valuable content is created and lives within email clients (Outlook for us). A killer integration with Outlook would be very valuable (current roadmap, I believe).

Overall: Efficient surfacing of strategic content. Enables and promotes the building, managing and leveraging of valuable content across our teams. Reduces duplicative content creation and reduces undeeded back and forth when looking for files

Ac6a1c08b387d268edf9035e0823711f

User Friendly with Great Features and Functionality!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The top 3 features of Shelf for CMDW, Inc include Sync, Search and Sharing. Shelf syncs with Google Drive and Dropbox to help users better organize and access files. Once files are synced, users can search for files via keyword(s) - even if you don't remember the title or when it was created. It's quick and easy to drag and drop files or folders to an updated private or shared folder from there (or simply leave in the current folders, as Shelf retains the original filing properties/locations during sync). Shelf is already setup with four permission levels - along with a "groups" feature to making sharing at specific access levels a breeze.

I should also point out that Shelf works well with all types of files and media, including documents, audio, video and more - which is especially important for the creatives on our team!

There are plenty of organization and collaboration tools out there - I've tried several, but Shelf has hit the UX (user experience) nail on the head. It's visually appealing and less intimidating for my clients and team members who are less tech savvy. The onboarding process for me was actually pretty fun. The demo was informative and tailored to my unique organizational needs. Customer rep really listened to my challenges and showed me how Shelf can solve many of our current problems. I'm really excited to finally have a functional solution for file management. No more lost hours searching and starting over from scratch!

Unique

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Shelf lets me put everything in one place and synchronize with other apps like Dropbox. It has a slick interface and was easy to learn. It's nice that I have both private areas and areas that I can share with an organization. I like how the tags work.

Cons: I haven't really found any big downsides with Shelf. My main online storage areas are Dropbox and Google Drive and those are covered. It does take a little playing with Shelf to understand how to maximize its benefits, but there is good customer support available. My questions were answered quickly.

Shelf is an amazing Sharing tool

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Definitely the most user-friendly knowledge management tool out there. Good for cross-team collaboration. UX is clean, attractive, and intuitive. It doesn¿t take much time with the software to be able to effectively and easily use it.

Cons: Would be great if there was a bulk tagging feature, that is probably only one of my main complaints.

Used as a sales library

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The searchability is wonderful! You can search by keywords, tags, file format, date, etc. It makes it so easy to find exactly what is needed! It's clean and has an intuitive user interface. Saves everyone in the sales organization time because there is now no more searching the most up to date document of anything.

Cons: It would be nice to be able to have the same document saved in the same place, but they have discussed that this is one of the features that they are currently working on building. Overall, great product!

My content team has come to live by Shelf.

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Given the expanse of the internet, Shelf is a necessary tool for keeping track of research. Shelf saves us hours by keeping us from backtracking, shuffling links and losing "that one great thing I read somewhere." Apart from storage and organization, Shelf's advanced OCR features help us process giant documents so we can find the perfect section without reading endless pages. As we build our library of material, Shelf is replacing Google as my first place to look for data.

Easy to use platform for busy teams

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: From adoption the platform was noticeably very clean and unique in terms of design and I felt like I had a direction immediately. Many other tech apps are stressful to adopt and you are never quite sure you are utilizing the most important features. Not only was it easy for me to figure out, but getting my relatively small team on my Shelf was just as easy. We created our own folder structure to suit our needs and organization preferences and everything has been smooth and I can find everything I upload very easily, especially when I know who uploaded it.

Cons: I wish we can collaborate on documents inside of Shelf, but there really is not much a problem because they integrate with Google Drive directly so we can just upload it after.

Shelf is a great content collaboration tool

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: High level organizational capabilities, easy to use & attractive interface, the Web Clipper. The organizational capabilities are great (especially if you implement your company¿s existing file structure), but the search feature is so fine-tuned that you don¿t need to be overly organized to find what you need.

Cons: There's no built in messaging or chat feature but they told me that a Slack integration was coming in the future.

Shelf helps our marketing team be more collaborative and efficient

Oct 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: - Shelf is great for project research and managing advertising versions and sales collateral for our marketing team - Easy to organize various iterations and revisions with custom and company tags, badges, groups, organization library, folders, etc - A powerful search tool that keeps what the team needs within reach. We can search inside documents & images and filter by version, date, users, content type and even different locations - Shelf has been an Evernote replacement for our team. It's a much easier and intuitive way for marketing and product teams to collaborate on content research.

Cons: Cons; would like to see an integration for Slack. Our team uses Slack and it would be helpful to be able to pull in our attachments and links into Shelf so we have a more comprehensive experience.

Shelf makes life easier.

Oct 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Just like its integrations with other productivity tools such as GSuite, Gmail, Dropbox, Evernote, and others, Shelf integrates with your workflow seamlessly. Being organized with regard to digital content creates new opportunities for work, collaboration, and productivity, while also reducing stress and frustration that wasn't as visible before using Shelf.

Never ask "Where did I put that" again

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Nothing is more frustrating than a customer or a coworker needing something from you and not being able to give them that information. The problem only gets worse when there is a team spread through-out the world. Shelf fixes this.

Cons: These days, a key thing for platforms is being able to integrate with other tools. Considering this is aimed at teams, an integration for Slack is still needed.

Amazing internal knowledge base!

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use Shelf as our knowledge base and onboarding tool for IT employees. We like how easy it is to organize different media (text, links to online articles, uploaded files, audio files, image files, video files, etc) into groups and folders. It integrates well into our existing systems and serves as our main focal point for organization.

Shelf has been helping us avoid some costly mistakes.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Shelf makes it easy for us to capture content using the web clipper and then forget about it until we need it again. The search features make it easy to locate stuff without knowing the name or the exact folder location. They have tags, a tag library and customized badges.

Cons: I wish the web clipper enabled us to capture slideshare presentations and podcasts. I wrote to their customer service team and they said that it was in the works.

Love this tool

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: -Being able to organize information in a meaningful way. -This is so important for distributed teams

Cons: What's not to like? At the moment, its doesn't seem like there are as many integrations are there could be!

Used as replacement of our Confluence wiki

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Personally, i love using Confluence but it was difficult to get our company onboard. We needed a product that was more flexible and easier to organize for our company's internal knowledgebase. After a pretty extensive vetting process we selected Shelf because it allowed our team to continue using Dropbox, Drive and Slack while giving us the ability to manage our most critical docs in a centralized place. The features that make shelf unique are it's dropbox and Drive syncing, advanced search and filtered search capabilities, the ability to add additional meta data like tags and badges and the web clipper which enables our team to also use Shelf to capture youtube videos and web articles for training purposes.

Cons: No product that tries to address knowledge management issues is going to be perfect.. Even knowledge managers at our firm have trouble keeping track of information across teams and departments so no solution is going to be a one size fits all. I prefer a wiki method of building knowledge bases and Shelf doesn't yet offer this feature but overall we're very happy with Shelf.

Excellent user experience for an unfinished product. I look forward to seeing future updates.

Jul 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It has a very visually aesthetic interface and allows you to add most content from the web to your own personal library.

Cons: It's very limited in functionality once you've saved content. There isn't anything to do except search for it. I have been informed that the developers will be adding such functionality in the future though!

Overall: Allows me to organise the massive amount of web content that I consume on a daily basis so that I can find it again.

User-friendly with professional - and quick - support to help navigate any challenges.

Jun 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We're an international organization, and needed a platform that would be affordable and accessible globally. The staff at Shelf.io are incredibly customer-oriented and constantly seeking feedback to add new features and upgrade the system. The library is intuitive to use from both an administrator's and user's perspective. The search function is robust, making it easy to find relevant resources. And, the ability to have specific user-groups for certain documents is a huge benefit for us. Without question, an amazing resource for the price.

Cons: I do wish we could customize the look (e.g., co-brand with logos, colors, etc.) - but really, if my only major complaint has to with aesthetics, the product certainly is working for us.

Overall: Ability to easily - and securely - share resources with our global movement.

Extraordinary Service & Support

Jun 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: In absence of an overall document management strategy, Shelf.io is instrumental in locating documents stored on a variety of platforms. Saves gobs of time.

Cons: Picky, but I dislike the color palette. On occasion, the soft gray and orange can be difficult to read.

Solving a need we have had for years

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A single and accessible location for all needed and relevant material; not just documents
A design so intuitive that they anticipate customer's needs before they need them.
Superior customer interaction that goes beyond just support.
Customizable to be tailor fit.

Cons: The standard badges that are an additional tag for materials so to highlight them for other users don't fit my organization and therefore need to be able to be created or edited.
Please note that I already passed this suggested to Shelf io Management and they are already working on it.

Overall: A single location that is accessible to my team to use and share material.

Really nailed this one!

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use - the web clipper revolutionizes how to quickly add web content and share with team members.

Cons: Lack of a rating system is pretty unfortunate. Although I think that's coming in the future.

Overall: Not only are we pleased with how shelf.io functions (so much so that we have made it our entire practice's document repository), but Colin's AMAZING customer service gives us confidence that we will be supported using shelf if/when anything comes up. If you're looking for a easy to use, effective content repository, this is by far the way to go! Thanks guys!

Recommendations to other buyers: Let's get that rating system! :)

Great Product with a ton of potential

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I came to shelf.io after searching for a service that would allow us to share some of our internal documents with others. I wanted there to be an easy filtering feature because Google Docs is a bit difficult in this department. Shelf.io is an amazing tool that allows you to upload basically any type of file. I would highly recommend!

A most have for your company.

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Shelf is an excellent platform. Simple to use, great search engine, great price, excellent customer service. Is just one of the best, you should try it.

Dropbox, GDrive, OneDrive it's a mess - not anymore!

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm using different Cloud Storage Systems for different purposes - Customers, inside the Company, private. Therefore I lost the overview on a daily basis - what is where.
With Shelf this days are gone. I just open Shelf, search for what I want and share it, download it or whatever. It is so efficient and convenient - I don't ever want to miss that again!!

Absolutely love Shelf

Jun 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Fantastic stuff! Not sure what life was like before it and so incredibly easy to use. Would highly recommend for both personal and professional reasons.

Excellent Organizational tool and great search capabilities

Jun 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I love how easy it is to upload my content (videos, slide decks, audio files, etc.) and then be able to search them quickly for a particular term.

This is not a drill: A user case that lead to early adoption

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Shelf is really easy to set up and get going very quickly and is incredibly intuitive to use. Its a great tool not only for managing knowledge inputs in a wide variety of formats but also for group and task based working. The web clipper is great for capturing information on the go and actually a lot of fun to use. The file permissions system is super efficient for setting up and breaking down work/interest groups. It ensures everyone gets what they need to know and gets a chance to appropriately share and contribute. Its strongly supportive of the informational needs of the multi layered management structure of the organization as well as for disseminating information and updates to its general membership and stakeholders.

Cons: Although its already integrated with the three most important cloud storage sites and we hear more are on the way, we've already become firm Shelf fans and will continue to use so we'd like to see some fast-tracking so more become available sooner than later. We also hear email integration is on the way. Right now and until it comes, it would be useful for user email lists to be generated internally.

Overall: Using Shelf in support of my consultancy/advisory tasks related to the development of an incubator hub in Belgrade, Serbia. Tasks require a lot of information coming in and out and disseminated to a wide variety of management, staff and stakeholders. We have been extremely glad to get our hands on the program. Not only does it support our organizational ethos of trying out new information technologies whenever we can and as they become available, its also been ideally suited and fit for our purpose. Its really smoothed and integrated our workflows and was just what we were looking for.

Recommendations to other buyers: Give it ago. It was immediately obvious to us that Shelf has endless utility and can produce a best fit with a huge amount of user cases. It certainly did with ours and has quickly become integral to what we do. Its really glued together our workflows. I've no doubt it will do the same for any organization. The thing I like about it the most is that it does exactly what it says on the tin. If you're looking for a practical no nonsense tool that manages your informational inputs and integrates them with your your organizational structure and work outputs then look no further.

Brilliant!

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Being able to search by multiple functions, like file type, keywords and date. Sometimes I know I have something, but can't remember what it was called or where or when I stored it. Shelf solves that problem.

Cons: I wish they had more integrations, I want to use it with everything.

Overall: This is such a great product! An absolutely brilliant idea that has completely streamlined my work processes and save me time every day.

This is the one!

Mar 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We looked at a lot of places to host our Content Library for employees at Partners, and hands-down, Shelf was the best. Affordable, simple, straightforward, not trying to re-create a social network. Shelf does what it does, and does it great.

Sifting Through Unstructured Data Just Became Easy

Mar 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Shelf''s uploading, indexing, and search abilities are the smoothest and most intuitive I have encountered -even among content mining tools. Creating a Gem to contain all of the information I have found on a particular subject or for a specific project enables me to quickly find and access it at any time. No longer must I copy and paste news articles into Word documents and save them. Instead, I simply select Shelf's "Capture Article" function, and it does all the work for me. Then I can tag it with keywords, take notes, and highlight text only to be able to search through my notes on files too.

My greatest complaint is the lack of a RStudio package integrating the two. This would allow me to seamlessly create Gems to use in all of my research projects. Even so, Shelf still allows me to use my collection of articles, videos, and other forms of data to far more easily complete my research projects than before i started using it.

The International Peace and Security Institute (IPSI) uses Shelf to write literature reviews and for other research purposes. But it proves to be invaluable when crafting our experiential training programs. Instead of attempting to coordinate each member of our team's separate projects and research. Shelf indexes our cloud storage so that we can easily find anything other team members have done. Not only does Shelf sort through each team member's files so we can make better use of our time, but it also enables us to take notes on others' files.

With IPSI's recent move to OneDrive, Colin Kennedy and the rest of Shelf's staff have supported us every step of the way to ensure we were as prepared as possible for a swift integration of OneDrive and Shelf. Their excellent customer support, thoughtfulness, and high quality product guarantee IPSI will be using Shelf for all of our file categorization and collaborative needs.

Share information seamlessly!!

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's so frustrating to share a great website, informative blog post, or knowledge-packed YouTube video with co-workers, just to have it land in their inbox, never to be found again. And this would happen at least a few times per week. Finding Shelf and its Web Clipper was a life-saver. Now, I can grab valuable web content in just seconds and share it with my teammates so they can easily access it later on.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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