# Adobe Audience Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Adobe Audience Manager Software - reviews, pricing plans, popular comparisons to other Data Management products and more. Source: https://www.capterra.com/p/168311/Adobe-Audience-Manager/alternatives --- # Adobe Audience Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Adobe Audience Manager ## What is Adobe Audience Manager? DMP system that lets advertisers and publishers get actionable views, create audience segments, and sell to targeted audiences. ## What is Adobe Audience Manager used for? [Data Management](https://www.capterra.com/data-management-software/)[Data Management Platforms](https://www.capterra.com/data-management-platforms-software/)[Data Preparation](https://www.capterra.com/data-preparation-software/) Overall rating Based on 31 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Adobe Audience Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.adobe.com/&name=Adobe Audience Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Adobe Audience Manager 4.4 (31) VS. [4.3 (329)](https://www.capterra.com/p/119119/Domo/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (31) Ease Of Use 4.1 (2,340) Value For Money 4.1 (25) Value For Money 4.0 (1,525) Customer Service 4.2 (26) Customer Service 4.0 (1,441) ## Adobe Audience Manager alternatives [4.5 (26)](https://www.capterra.com/p/162524/DataTap/reviews/) Starting price Contact vendor for pricing [4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting price $30.00 Per User, Per Month [0.0](https://www.capterra.com/p/61077/BEEM/#reviews) Starting price $899.00 Per User, Per Month Highest Rated [4.7 (19)](https://www.capterra.com/p/156756/Funnel/reviews/) Starting price $120.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Capture and Transfer 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Audience Targeting 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Behavioral Analytics 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and analyse user behavior within a system or network Customer Database 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Customer Journey Mapping 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Visualize and analyze customer experience across all touchpoints and channels Data Analysis Tools 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Analyze survey results via statistical testing or crosstabs directly within the software Adobe Audience Manager 17 features connects advertisers to websites that want to host advertisements. Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Track and analyse user behavior within a system or network Create a collection of marketing actions to complete specific goals and plan and analyze campaign results A collection of customer information such as contact details, demographics, previous interactions, etc. Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Analyze survey results via statistical testing or crosstabs directly within the software Import, collect, and capture data from multiple sources Combining data from different sources and providing a unified view Move from one database to another, or upgrade the version of database software being used Establish guidelines about how much and what kind of data can be stored in the repository Protect sensitive data for digital privacy Graphical representation of data Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. Verify, organize, manage & store enterprise data assets in a centralized repository Get Advice We can help you find the software with the features you need. Features 4.4 (31) 4.4 Based on 31 reviews ## Pricing Value for money 4.1 (25) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.1 (25) 4.1 Based on 25 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (26) 4.2 Based on 26 reviews ## User reviews Overall rating 4.4 Based on 31 reviews Filter by rating 5(13) 4(18) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RB Rosa B. Data engineer Internet ### "Profilazione dell’utente per migliore l’efficacia del marketing" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 9, 2023 Da Data Engineer trovo utile Adobe Audience Manager al fine di gestire ed analizzare i dati dei nostri clienti, attuali e potenziali, al fine di generare un portafoglio di utenti da caratteristiche note a cui rivolgere campagne sempre più specifiche con un alto livello di conversione. Lo studio delle preferenze dei clienti ha permesso alla mia azienda di evolversi nei servizi, al fine di soddisfare sempre più le esigenze del consumatore finale. La possibilità di tracciale le interazioni degli utenti con i nostri banner ci permette di definire i segmenti di pubblico più performanti, su cui spendere più risorse in quanto vi è un elevata probabilità di un ritorno. Il software si integra facilmente con Adobe Analytics semplificando il monitoraggio delle campagne e dei KPI Pros La possibilità offerta da Adobe Audience Manager di gestire ed organizzare dati dei clienti, proventi da diverse fonti, al fine di offrire una visione completa dei profili è una funzioni che apprezzo maggiormente. La raccolta dati, così organizzate e ben gestita, permette di creare segmenti di utenti specifici facilmente targettizabili per campagne di marketing. A livello tecnico il software utilizza i cookie o gli ID dei dispositivi mobili usati dagli utenti per tenere Tracia delle loro interazioni con le campagne e definire, in base al comportamento del soggetto, profili di preferenza specifici che aiutano ad aumentare il ritorno delle campagne di marketing ed a migliorare la targettizazione nel lancio delle stesse. Mi piace la facilità di integrazione con Adobe Campaign che mi permette di effettuare pubblicità multi-canale in modo snello Cons La quantità di funzioni offerte, non sempre dettagliate nelle loro output, rendono Adobe Audience Manager poco intuitivo, per padroneggiare il suo uso sono necessarie svariate settimane di training. Ho riscontrato anche dei rallentamenti quando cerco di analizzare dati derivanti da gruppi numerosi di utenti, con difficoltà nell’analisi e nella presentazione dei dati all’interno di report Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Ahsan A. Marketing Assistant Health, Wellness and Fitness ### "Very powerful and useful platform for building audience profiles" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 June 13, 2022 Pros It is very useful for creating audience profiles/segments based on different activities and traits of the audiences. The UX and UI are superb, the integration is also great with all third-party software. It is fairly easy to learn and use as there is a lot of data available online to learn. Cons The reporting is not as best as compared to other competitors. It is very expensive too as compared to others. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Algenon H. Machine Operator Food Production ### "Adobe still rising" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2021 I never really can complain about adobe. Like Google and apple they're always at the top and they always improve Pros It brought everything together and made everything I use easier Cons It was a little pricey if you aren't using it frequently Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PA Patrick A. journaliste Computer Hardware ### "Analyse" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 30, 2021 Avec Adobe Audition, j'ai plusieurs expérience, enregistrer des prises de voix pour un élément du journal, pour habiller les publicités ajouter des effets sonores sur une voix et traiter un e vois soit, en la rendant un peu grave Pros J'aime ce logiciel par ce que je me sent allaise lors de mes montages vidéos, infographie sur photoshop, illustrator. L'interface est bien praticable, j'aime aussi créer des animations sur After effet pour la publicité, les génériques bref, c'est un très bon logiciel. Cons A mon avis, je ne trouve pas d'inconvénient, sinon je ne bosserais plus avec. C'est le meilleur logiciel que j'utilise depuis des années. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner Apparel & Fashion ### "Great Softeate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2021 Great and easy to understand all of the opinions of the software. If you can not use the software then you brain dead. Pros It well made software where where anyone that can use their brain can run it and make sense of how to use it. Even a 9th grade drop out for 7 years could lean to use it. Cons Was all good, was nothing to hate on. Was fun Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Information Security Engineer Hospital & Health Care ### "AEM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 13, 2021 Good, easy to use product but in terms of there are still better products available in the open market. Pros \+ Good CMS product. + Easy to use, convenient and I used it for few months it's good but still needs a lot of updates. Cons \+ Dispatcher needs a lot of updates, there are a lot of security problems when configured by default configuration. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Sierramae P. Manager Consumer Services ### "Manager of Operations" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 March 12, 2021 Overall, I feel like this product is very promising though it could use some updates. Pros The set up is very intuitive as well as the menu. Cons UI is very laggy and it's very hard to troubleshoot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Simon F. Marketing Entertainment ### "Highly functional with lots of use cases, limited usability for app ads & on the expensive side" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 24, 2020 Overall I still think it is a great product. With the use cases described above (frequency capping across channels, suppression based on first party data, LAL audience buidling on 1st party data while adhering to security standards) was definitely worth to go through the trouble of onboarding a Data management platform like Adobe AA. Even though it is not entirely self-service, at times complex and expensive - these cons are outweighed at the additional benefits of having the complete adobe suite and the cost savings. Pros When you are integrated with other Adobe products - it neatly ties into them and makes it easy to share and use. Having first party data - fully anonymized and ready to push to the major DSPs and networks is a huge benefit for e.g. look alike building, suppression and frequency capping across several channels. Cons It has only limited usability for ad only networks (like Google App Campaigns) or Facebook Mobile App Install Campaigns - as both do not allow direct integration of Adobe Audience manager to push audiences. Even through work around, this might never be achievable. When using it - I did not really like that it wasnt full service. For some integrations you need to pass them through adobe customer service in order to be able to send segments (the audience) to the ad partners. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Copywriter Marketing and Advertising ### "Good software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 9, 2020 My experience have been good with Adobe Audience Manager. Pros What I most like about the Adobe Audience Manager is how I can use look a like to create new settings to my ads. Cons What I least like about it is the disintegration with other media managers softwares that makes my work harder. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Analyst Financial Services ### "analyze about audience manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 11, 2020 I can create lists based on any activity on my website, so I can work on them assertively in paid media channels Pros easy to use and has good integration with the main paid media channels in the market, such as facebook and DV360 Cons one point that would help a lot in paid media campaigns is the integration with the Google Ads platform Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Milan K. Video Photography ### "Adobe Audience Manager is Very helpfull" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 5, 2019 Adobe Audience Manager is Very helpful so i highly recommend! For myself i dont have any problems to solve, but I am sure in quality of this product Pros Adobe Audience Manager is Very helpfull so i highly recommend! Cons Nithing, as ai said "Adobe Audience Manager is Very helpfull so i highly recommend"! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Muhammad A. Manager Leisure, Travel & Tourism ### "Tageting the audeince made easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 17, 2019 It helped me in reaching potential customers Pros One of the main advantage of Adobe Audience Manager is that it helps you in targeting the quality customer maximize you sale but my opinion is that it will help you more if you add adobe analytics with it also. Cons As far as I am concerned I think there is not a thing I dislike in that but they have to improve it day by day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Robby E. Director of Production Entertainment ### "For large/complex project management, Asana is a huge help" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 15, 2019 Pros Asana lets you create project timelines, serves as a central document repository, assign tasks and sub-tasks for multiple projects easily. Anytime I need to keep lots of thoughts or processes organized Asana is my go-to. Cons The KanBan feature is nice but it could be improved to be on par with other standalone products. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NH Nate H. Video Producer Marketing and Advertising ### "Great Insight and Depth to Data Marketing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 4, 2018 Pros \-It's data abilities are much deeper than most data management programs. -Once you learn it, the potential is limitless to learning about your targeted audiences Cons \-Ends up being very pricey. Although, it is worth the money if you are really looking to delve deep into analytics Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior Global Digital & eCommerce Manager Consumer Goods ### "Powerful solution but expensive" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 6, 2018 Pros It is a 360 solution providing several tools in a single place, like target for personalization or A/b testing, insights to analyze data similar to google analytics etc that will enable a business to have there whole web activity controlled in a single piece of saas. Cons It's very expensive, only catered for really big companies that could use all their power. For a SMB I will not recommend it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Osanda G. Student Higher Education ### "processing Is here " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2018 Pros I have full package of adobe collection. this is a one of the best software from adobe collection. using this I can create various reports easily and process the data quickly. Cons There is no problem for now. I love this software as other adobe software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Darren G. Founder Management Consulting ### "Powerful but complex" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 16, 2018 Pros There's a lot of power beneath the bonnet Cons As with many Adobe products, learning curve can be steep. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Michelle P. Implementation Manager Telecommunications ### "Target who sees what!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2018 Pros Easy to use, comprehensive segmentation and implementation tools Cons The learning curve is steep. There is a lot to master. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HR Helen R. VP Media Production ### "Great Data Management Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2018 Adobe Audience Manager has the features necessary to help optimize campaigns and uncover insights. Pros Adobe Audience Manager is a great data management program. It gives audience insights and gives a 360 degree view of your customers. The reporting is comprehensive. It is flexible regarding how data is organized and gives better audience insights and analytics. Cons There is nothing to dislike. It is a great program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Carl R. Community Manager Marketing and Advertising ### " The best ear to the whole community" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 10, 2018 Pros Managing audience data is another level when you use Audience, it is efficient when positioning products, services and achieving objectives. Essential Cons Well I do not find anything wrong with the software, it's excellent. Keep improving it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Karen Celen R. Community Manager ### "allows to create very detailed, segments from different datasets, that can be easily entered" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 7, 2018 Effectively implementing marketing strategies already allows a company to identify users and act quickly. Pros This tool allows producers, for example, to provide relevant online content based on the TV series they consume or, at a minimum, on products that are viewed by other users with a similar profile. Cons Possible incompatibilities with other platforms making it difficult to follow clients and use that information efficiently. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Julie K. Partner ### "Has some interesting features that are usable for you to understand your customers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 13, 2018 Pros A decent program that takes a while to learn and understand so that you can predict and help with predictions to determine the direction of your business. Cons It takes a while to wade through all of the tutorials you need to figure this one out. I think that it would be better off in the hands of someone more experienced. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Shawn C. R. Director of Measurement Strategy Internet ### "One of the best DMPs in existence" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 1, 2018 Pros Amazing level of integration with the rest of the Adobe Marketing/Experience Cloud products, making it easy to share segment/audience data with your other marketing tools. Easy access to 3rd party data marketplace. Cons The configuration/deployment can be lengthy and complicated, and usually requires assistance from Adobe consulting services to complete. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Mirela C. Web Developer Accounting ### "Good overall" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2018 Great experience so far. Pros As positive fats - It's great that you can pull insights across a variety of metrics to further rationalize decisions. You can see the details of the graphics themselves audiences, and takes advantage of all the structure that has been already put in place. Cons AAM is quite expensive, but you get a great return on investment and is definitely not for novice users. AAM can be challenging as implementation is tricky because it has to integrate with all your products deployed on the website and need lots of work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Product Marketing Manager and Trainer Internet ### "A great tool for understanding audience analytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 8, 2018 Pros The ability to track and process the data that you need and set out campaigns. Adobe is great at the visual delivery. Cons LImited to client's 1st party data, it's sometimes difficult to navigate your way around the interface as there's too much to choose from. The cost is expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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