# Surefyre Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Surefyre Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more.

Source: https://www.capterra.com/p/168321/Surefyre

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# 

 Surefyre Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Surefyre

## What is Surefyre?

Surefyre is the best automation software for P&C MGAs, wholesalers, and carriers. Automate the submit-quote-bind-issue processes with no-code configuration and a great user experience. Easily connect with your agents and integrate with virtually any 3rd party system. Get in touch today to learn how we are bringing the industry together and changing the way business is done in insurance.

## What is Surefyre used for?

[Commercial Insurance](https://www.capterra.com/commercial-insurance-software/)[Insurance Policy](https://www.capterra.com/insurance-policy-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2000

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Surefyre?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.surefyre.co&name=Surefyre)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Surefyre

4.6 (17)

VS.

[4.8 (649)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

Starting Price

$2000

Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (17)

Ease Of Use

4.9 (640)

Value For Money

4.8 (13)

Value For Money

4.9 (533)

Customer Service

4.7 (15)

Customer Service

4.9 (592)

## Surefyre alternatives

[4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Commission Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tracking, calculating, and paying commissions and earnings to employees

Contact Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Document Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Insurance Policy Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, administer and manage insurance policies for various customers and insurance lines

Quotes/Estimates

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Reinsurance Administration

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Consolidation of data from multiple sources, products, and systems to manage the reinsurance process.

Surefyre 40 features

Application programming interface that allows for integration with other systems/databases

Online portal for brokers/agents to add, edit, update or access required information

Notifications/alerts for upcoming events or tasks

Track cancellations of policies, accounts, orders, appointments, etc.

Upload documents provided by Insurance Carriers

Specialized for organizations who focus on commercial projects and processes

Tracking, calculating, and paying commissions and earnings to employees

Rate insurance claims based on comparative instances

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Specifically for long term care providers

Create, administer and manage insurance policies for various customers and insurance lines

Process new insurance policies or modifications to existing policies.

Track interaction history by documenting conversations for contacts

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Automate workflows and trigger campaigns based on customer actions

Pay employees in multiple states with correct tax deduction amounts in each

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Process of creating insurance policies and assigning them to policyholders

Create, manage, and track policies and procedures within an organization

Generate quotes or estimates for customers

The calculation of a price/premium based on specific variables.

Track policy reinstatements after policies have been canceled

Consolidation of data from multiple sources, products, and systems to manage the reinsurance process.

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Pipeline view and tracking lead status

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Manage the review process to determine financial risk on a loan or application

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (17)

4.6

Based on 17 reviews

## Pricing

Value for money

4.8 (13)

Basic

$2,000

Per Month

Value for money

4.8 (13)

4.8

Based on 13 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (15)

4.7

Based on 15 reviews

## User reviews

Overall rating

4.6

Based on 17 reviews

Filter by rating

5(14)

4(2)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

CM

Cody M.

IT

Insurance

### "Beta Trash"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 1, 2023

screaming into the void

Pros

The only positive thing I can say about SureFyre is that it was cheap

Cons

nothing, and I can't stress this enough, NOTHING works

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ingrid V.

Insurance Doctor

Insurance

### "Great to communicate with customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 5, 2020

I look up customer information that we have on Surefyre in order to streamline my workflow or communicate with patients in order to review or confirm information.

Pros

Every single piece of information that I need can be found on this software thanks to my company and the developers.

Cons

Very difficult to get into at first, once you get the hang of it then it is very easy. Until then, it can be frustrating.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior lines personal agent, PLCS

Insurance

### "ease of quoting"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 25, 2019

Pros

I use this program for quoting through one of our companies. It has a good layout

Cons

doesn't always work the best however. Have to make sure that you are using the correct web browser

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Cindy H.

Enrollment Specialist

Insurance

### "N/A"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2018

Pros

Very easy to navigate around in. Easy to locate customers

Cons

Really no cons I can think of. Very user friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrew D.

Driver

Internet

### "Great service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2018

The software is versatile, easy to use, and evolves with your business needs. The team behind the product is a huge asset!

Pros

Surefyre is easy to use and able to integrate with other systems we use. Their team is always open to suggestions and will work with you so it fits your needs.

Cons

Occasional glitches, but no more than you have with any other software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KE

Kelsey E.

Agent

Insurance

### "Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 27, 2018

So far the best.

Pros

The software is very user friendly and easy to navigate.

Cons

I really haven't come across any issues or dislikes because anything I had issue with Surfyre resolved to fit my needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Shonda S.

Claims Administrator/Enrollment Specialist

Insurance

### "Very User Friendly and Support is Outstanding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2018

Pros

Ease of use, Reporting, Support, Interfacing with Other Systems

Cons

I have no complaints about this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Shannon B.

Enrollment Administrator

Insurance

### "Awesome system and Super Easy to learn!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2018

Pros

It's easy to learn, quick and easy to navigate and awesome to use!

Cons

Some information doesn't sync to other pages like I would like, but easy to copy/paste, so it's not a big issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mallory H.

Account Manager

Insurance

### "User Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2018

This system has allowed for reporting to be created without utilizing spreadsheets manually. System intergration, tag features, and customer support have made this system essential for our company moving forward.

Pros

User friendly system that allows intergration with other systems for enrollment services. This system allows customization with reporting, layout, etc. Customer support is amazing with fast response times to any questions or concerns.

Cons

Not really a con for the software but figuring out what type of report you want to create and filtering the way that you need to takes a moment. This is mainly a user issue, not a software issue. Reporting is easy to read and customizable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jason M.

Insurance Enrollment Specialist

Insurance

### "Great Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 27, 2018

Pros

The software is user friendly and easy to learn.

Cons

Nothing - everything works wonderfully, easy to use, and has an easy user-face.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168321/Surefyre/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)