--- title: "VolunteerMatch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VolunteerMatch Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more." source_url: "https://www.capterra.com/p/168325/YourMatch/" page_type: "product" language: "en" --- # VolunteerMatch Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VolunteerMatch ## What is VolunteerMatch? VolunteerMatch takes the hassle out of employee volunteering programs and other large-scale volunteer management for purpose-focused companies, universities, and governments. With access to VolunteerMatch's network of 100K+ nonprofits, customizable homepage designs, personalized dashboards, easy-to-use reporting, and top-notch client support, VolunteerMatch makes it easy to focus on what really matters: making an impact. ## What is VolunteerMatch used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VolunteerMatch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.volunteermatch.org&name=VolunteerMatch) ## VolunteerMatch Overview Updated August 2026 AI summary VolunteerMatch supports organizations of all sizes with volunteer management, focusing on key needs such as event management, registration, scheduling, and volunteer recruiting. Delivered as a cloud-based platform, it includes tools for attendance tracking, activity monitoring, customizable reports, and branding, as well as API integration, making it suitable for teams managing volunteer engagement and coordination. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VolunteerMatch 4.6 (7) VS. [4.8 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Starting Price $5000 Per Year Starting Price $600 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (7) Ease Of Use 4.6 (1,987) Value For Money 4.4 (7) Value For Money 4.8 (928) Customer Service 4.2 (5) Customer Service 5.0 (860) ## VolunteerMatch alternatives [4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/) Starting price $315.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/) Starting price $3790.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/168325/YourMatch/alternatives/) ## FAQs about VolunteerMatch Overview ### What company size and specific industries is VolunteerMatch built for? VolunteerMatch is designed for companies, government agencies, and universities that need a volunteer engagement platform. It suits organizations of different sizes across the corporate, public sector, and higher education sectors, making it a fit for teams managing employee, civic, or campus volunteer programs. Features and Usability ### What are the key features of VolunteerMatch? VolunteerMatch offers volunteer management and volunteer recruiting, plus registration management, scheduling, and attendance tracking for coordinating participant activity. It also includes activity tracking, alerts/notifications, and a self service portal. Reporting features include real-time reporting, customizable reports, and an activity dashboard, with API, data import/export, and customizable branding. Getting Started and Support ### What training and onboarding options does VolunteerMatch offer? VolunteerMatch provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review of features and setup steps. Getting Started and Support ### What customer support options does VolunteerMatch offer? VolunteerMatch provides email/help desk support, FAQ/forum resources, phone support, and chat. Support quality cannot be summarized from reviewer feedback here, because no support-related reviews are available. The listed channels indicate multiple ways for users to seek help, but no user sentiment or response-time patterns can be confirmed. ## Features AI summary Based on 949 Volunteer Management reviews Capterra data shows that buyers of Volunteer Management software rank the following features as their top priorities: - **Registration Management** (**44%** of reviewers rated this feature as critical) - **Scheduling** (**63%**) - **Event Management** (**51%**) VolunteerMatch supports all three of the features reviewers rate most important: **Registration Management**, **Scheduling**, and **Event Management**. Together, these capabilities help organizations handle volunteer sign-ups, coordinate shifts and availability, and manage events more effectively, allowing teams to keep programs organized and deliver a better volunteer experience. Registration Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Event Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Activity Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Attendance Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Membership Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families VolunteerMatch 16 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Tracking: Track the attendance of specific individuals or groups - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Event Management: Schedule and manage the logistics of activities and other gatherings - For Nonprofits: Software specialized for non-profit organizations - Membership Management: Database of members to track personal information of individuals and families - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers --- Get Advice We can help you find the software with the features you need. Features 4.1 (7) 4.1 Based on 7 reviews ## Pricing Value for money 4.4 (7) Basic $5,000 Per Year Value for money 4.4 (7) 4.4 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5) 4.2 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 7 reviews Filter by rating 5(4) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Nicole W. Communications Director Non-Profit Organization Management ### "A versatile system for finding volunteers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 17, 2022 Overall, VolunteerMatch helped me quickly find an interested volunteer for my organization. It is easy to use, offers job description templates and offers high visibility for people seeking volunteer roles. Pros VolunteerMatch links with LinkedIn and other popular job-seeking software. Due to this link, it can accurately find more significant numbers of volunteers. I had 5 interested applicants for the internship opportunity I posted within a week! Also, VolunteerMatch is free to use, which is a great option for a small nonprofit organization. Cons I am glad to say that I did not see any downsides to this software! Alternatives considered [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/) Reasons for choosing VolunteerMatch Other programs cost a price per day, which was beyond our ability to afford, especially for a volunteer role. VolunteerMatch is specifically for volunteers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WR Will R. Freelance Marketing Professional Marketing and Advertising ### "Effective, User-Friendly, and Organized, I would Recommend to Anyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 6, 2021 The benefits are great and the cost is very reasonable. If you are in need of volunteers I see this as a wonderful option. Pros The organization and interface seems to be really easy to use for the volunteers. They can find events with ease that align with their interests. As a result, your event should be well attended. Cons I set up a marketing event for a nonprofit organization, and I just had a quick issue with tracking the attendance of the event, although it was my first time using the software. I am sure using this product more than once would be a breeze. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Joe L. Volunteer Management ### "This is a great software for companies looking to share corporate volunteerism" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 23, 2018 This is a great program for for-profit companies to link their employees with non profits who need help. Pros Volunteermatch is a great organization and tool for non-profit volunteer management. It allows organizations to get the word about volunteer opportunities, while being able to track hits to the post, what the reach is and more. Your match takes that to the next level and encourages companies to spread the word while linking the various non-profits with corporations for corporate volunteerism. Cons There really is not cons. Volunteermatch is linking organizations with corporations that encourage their employees to come volunteer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Judy G. Community Engagement Manager ### "Volunteermatch has been extremely responsive to our needs with customization and product development" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 26, 2018 Pros The software is very easy to use and Volunteermatch has been responsive in developing and modifying the software to meet some of our specific needs --i.e. shifts. Cons Reports function could be improved. The mechanism of puling reports that are not within the manage participants function are a bit tricky. Having some standard, basic reports would be helpful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC Amy C. VP, Volunteer & Work Life Programs Manager ### "My experience with VolunteerMatch and their staff has been very positive. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 26, 2017 Pros I appreciate the ability upload custom fields specific to my reporting needs and the ease of creating and running reports. Cons It would be nice if individual users (non-administrators) could run their hours reports using a date parameter rather than having to export their entire history. I am able to run these reports if needed however, and it is not a huge issues. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Data Analyst Philanthropy ### "I think this software is the best option available, but it could be better" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 6, 2017 Pros Easy for agencies. Great reporting/tracking features especially with the ability to connect to Google Analytics. I like that you can share links to opportunities, organizations and search results. I like that we have full control over the home page. Cons (1) I wish we could block certain organizations and highlight certain organizations on the portal without having to choose one or the other. (2) Can't search by minimum age (if i'm 14 a list of options for 16+ isn't helpful). I wish this field was required on the nonprofit side. (3) Separate groups from the age section so that you could search for options that are only good for teens AND good for groups rather than or. We get a lot of school groups that can't find relevant results for this reason. (4) Zip code search doesn't always work as it should. Sometimes it flips to searching by the center of a city instead of the entered zip code, so that listings on the outskirts of that city can't be found at all even if you type in the exact zip listed in the address. This only seems to break on our portal, not on www.volunteermatch.org. (5) I wish that once users put in all their search criteria there was an easy way to save that search, and click a button from there to receive notifications (which are kind of buried now). Then when they login in the future it saves their settings and it only shows them relevant listings It would be ok if this was a separate page from the main search, like a "my results" section. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Samantha G. Regional Trainer Banking ### "Our experience has been absolutely stellar! From functionality, to guided support, we love it!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 6, 2017 Pros The software allows us to capture everything that our employee's are doing within their community, which in turn allows us to recognize their efforts. This not only boosts employee morale, but also allows us to showcase the ways in which our company is giving back as a whole. Cons The software has some limitations, but nothing we haven't been able to work around. It'd be beneficial, as a Financial Institution, if there were a way to more carefully track CRA related volunteer efforts. We've also experienced some technological glitches, but the VolunteerMatch team has been very responsive and helpful! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/168325/YourMatch/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.