---
title: "VolunteerMatch Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about VolunteerMatch Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more."
source_url: "https://www.capterra.com/p/168325/YourMatch/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 VolunteerMatch Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

VolunteerMatch

## What is VolunteerMatch?

VolunteerMatch takes the hassle out of employee volunteering programs and other large-scale volunteer management for purpose-focused companies, universities, and governments. With access to VolunteerMatch's network of 100K+ nonprofits, customizable homepage designs, personalized dashboards, easy-to-use reporting, and top-notch client support, VolunteerMatch makes it easy to focus on what really matters: making an impact.

## What is VolunteerMatch used for?

[Volunteer Management](https://www.capterra.com/volunteer-management-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VolunteerMatch?[Manage this product listing](https://www.g2.com/products/volunteermatch-open-network-api/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VolunteerMatch

4.6 (7)

VS.

[4.4 (558)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting Price

$5000

Per Year

Starting Price

$63

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (7)

Ease Of Use

4.3 (544)

Value For Money

4.4 (7)

Value For Money

4.3 (376)

Customer Service

4.2 (5)

Customer Service

4.4 (495)

## VolunteerMatch alternatives

Highest Rated

[4.8 (407)](https://www.capterra.com/p/158382/Submittable/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (94)](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (128)](https://www.capterra.com/p/221109/Boardable/reviews/)

Starting price

$20.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/168325/YourMatch/alternatives/)

## FAQs about VolunteerMatch

Overview

### What company size and specific industries is VolunteerMatch built for?

VolunteerMatch is designed for companies, government agencies, and universities that need a volunteer engagement platform. It fits organizations of varying sizes across the corporate, public sector, and higher education sectors, rather than targeting a single company size such as small business, mid-market, or enterprise.

Features and Usability

### What are the key features of VolunteerMatch?

VolunteerMatch offers volunteer management and volunteer recruiting, plus registration management, scheduling, and attendance tracking for coordinating shifts and events. It also includes a self-service portal, search and filter tools, alerts and notifications, customizable branding, customizable reports, and real-time reporting for nonprofit program oversight.

Getting Started and Support

### What training and onboarding options does VolunteerMatch offer?

VolunteerMatch offers in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training and live sessions provide guided instruction, webinars support group learning, and documentation offers written reference material for self-paced review and follow-up.

Getting Started and Support

### What customer support options does VolunteerMatch offer?

VolunteerMatch provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. No reviewer feedback about support is available in the catalog data, so no user experience details can be confirmed here.

## Features

AI summary

Based on 949 Volunteer Management reviews

Capterra data shows that buyers of Volunteer Management software rank the following features as their top priorities:

-   **Registration Management** (**44%** of reviewers rated this feature as critical)
-   **Scheduling** (**63%**)
-   **Event Management** (**51%**)

VolunteerMatch supports all three of the features reviewers rate most important: **Registration Management**, **Scheduling**, and **Event Management**. Together, these capabilities help organizations handle volunteer sign-ups, coordinate shifts and availability, and manage events more effectively, allowing teams to keep programs organized and deliver a better volunteer experience.

Registration Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Event Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Activity Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Attendance Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Membership Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

VolunteerMatch 16 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Tracking: Track the attendance of specific individuals or groups
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Event Management: Schedule and manage the logistics of activities and other gatherings
- For Nonprofits: Software specialized for non-profit organizations
- Membership Management: Database of members to track personal information of individuals and families
- Recognition Management: Track volunteer performance and award those who exceed certain criteria
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers

---

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Features

4.1 (7)

4.1

Based on 7 reviews

## Pricing

Value for money

4.4 (7)

Basic

$5,000

Per Year

Value for money

4.4 (7)

4.4

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.2 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (5)

4.2

Based on 5 reviews

## User reviews

Overall rating

4.6

Based on 7 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(4)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Nicole W.

Communications Director

Used the software for: Less than 1 year

### "A versatile system for finding volunteers"

5.0

August 18, 2022

Overall, VolunteerMatch helped me quickly find an interested volunteer for my organization. It is easy to use, offers job description templates and offers high visibility for people seeking volunteer roles.

Pros

VolunteerMatch links with LinkedIn and other popular job-seeking software. Due to this link, it can accurately find more significant numbers of volunteers. I had 5 interested applicants for the internship opportunity I posted within a week! Also, VolunteerMatch is free to use, which is a great option for a small nonprofit organization.

Cons

I am glad to say that I did not see any downsides to this software!

RT

Regional Trainer

Regional Trainer

Used the software for: 3-5 years

### "Our experience has been absolutely stellar! From functionality, to guided support, we love it!"

4.0

December 7, 2017

Pros

The software allows us to capture everything that our employee's are doing within their community, which in turn allows us to recognize their efforts. This not only boosts employee morale, but also allows us to showcase the ways in which our company is giving back as a whole.

Cons

The software has some limitations, but nothing we haven't been able to work around. It'd be beneficial, as a Financial Institution, if there were a way to more carefully track CRA related volunteer efforts. We've also experienced some technological glitches, but the VolunteerMatch team has been very responsive and helpful!

DA

Data Analyst

Data Analyst

Used the software for: 3-5 years

### "I think this software is the best option available, but it could be better"

4.0

December 7, 2017

Pros

Easy for agencies. Great reporting/tracking features especially with the ability to connect to Google Analytics. I like that you can share links to opportunities, organizations and search results. I like that we have full control over the home page.

Cons

(1) I wish we could block certain organizations and highlight certain organizations on the portal without having to choose one or the other. (2) Can't search by minimum age (if i'm 14 a list of options for 16+ isn't helpful). I wish this field was required on the nonprofit side. (3) Separate groups from the age section so that you could search for options that are only good for teens AND good for groups rather than or. We get a lot of school groups that can't find relevant results for this reason. (4) Zip code search doesn't always work as it should. Sometimes it flips to searching by the center of a city instead of the entered zip code, so that listings on the outskirts of that city can't be found at all even if you type in the exact zip listed in the address. This only seems to break on our portal, not on www.volunteermatch.org. (5) I wish that once users put in all their search criteria there was an easy way to save that search, and click a button from there to receive notifications (which are kind of buried now). Then when they login in the future it saves their settings and it only shows them relevant listings It would be ok if this was a separate page from the main search, like a "my results" section.

VM

Volunteer Management

Volunteer Management

Used the software for: 1-3 years

### "This is a great software for companies looking to share corporate volunteerism"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 30, 2018

This is a great program for for-profit companies to link their employees with non profits who need help.

Pros

Volunteermatch is a great organization and tool for non-profit volunteer management. It allows organizations to get the word about volunteer opportunities, while being able to track hits to the post, what the reach is and more. Your match takes that to the next level and encourages companies to spread the word while linking the various non-profits with corporations for corporate volunteerism.

Cons

There really is not cons. Volunteermatch is linking organizations with corporations that encourage their employees to come volunteer.

VV

VP, Volunteer & Work Life Programs Manager

VP, Volunteer & Work Life Programs Manager

Used the software for: 3-5 years

### "My experience with VolunteerMatch and their staff has been very positive. "

5.0

December 27, 2017

Pros

I appreciate the ability upload custom fields specific to my reporting needs and the ease of creating and running reports.

Cons

It would be nice if individual users (non-administrators) could run their hours reports using a date parameter rather than having to export their entire history. I am able to run these reports if needed however, and it is not a huge issues.

CE

Community Engagement Manager

Community Engagement Manager

Used the software for: 3-5 years

### "Volunteermatch has been extremely responsive to our needs with customization and product development"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 29, 2018

Pros

The software is very easy to use and Volunteermatch has been responsive in developing and modifying the software to meet some of our specific needs --i.e. shifts.

Cons

Reports function could be improved. The mechanism of puling reports that are not within the manage participants function are a bit tricky. Having some standard, basic reports would be helpful.

FM

Freelance Marketing Professional

Freelance Marketing Professional

Used the software for: Less than 1 year

### "Effective, User-Friendly, and Organized, I would Recommend to Anyone"

5.0

July 7, 2021

The benefits are great and the cost is very reasonable. If you are in need of volunteers I see this as a wonderful option.

Pros

The organization and interface seems to be really easy to use for the volunteers. They can find events with ease that align with their interests. As a result, your event should be well attended.

Cons

I set up a marketing event for a nonprofit organization, and I just had a quick issue with tracking the attendance of the event, although it was my first time using the software. I am sure using this product more than once would be a breeze.

[View all Reviews](https://www.capterra.com/p/168325/YourMatch/reviews/)

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