# Waiver Electronic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Waiver Electronic the right Digital Signature solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168335/WaiverElectronic/reviews --- Waiver Electronic 4.5 (53) [View alternatives](https://www.capterra.com/p/168335/WaiverElectronic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Waiver Electronic Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews KV Kristine V OwnerEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “Uploading and new document for accepting signatures is very easy.“ May 17, 2023 ## Showing most helpful reviews Showing 1-25 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua F. Owner Sporting Goods Used the software for: 1-2 years ### "Waivers online" November 27, 2018 5.0 Very happy. Pros We use this for our liability waiver for our range. It has made life so much easier to be able to track and store the waivers electronically. Cons I wish there was a module to link the info to QuickBooks POS vs 18. We just have to manually load the data weekly, not much of a problem. Review Source Response from Electronic Works November 28, 2018 Thank you so much for your review! We will keep working hard to improve our service KV Kristine V. Owner Entertainment Used the software for: 2+ years ### "Most basic, functional waiver platform" May 17, 2023 5.0 Overall experience had been good with no problems, but definitely leaves room on the table for improvement Pros Biggest feature is that this waiver platform integrates into square. Customer facing kiosk is super easy to use and implement. Uploading and new document for accepting signatures is very easy. Cons This is the most basic waiver signing platform available. It’s gets the job done and does exactly what it’s suppose to do, but it is lacking in bells and whistles, customizable branding, and changes or new document uploads are not instant (must wait for customer support to implement - but they are quick!) Alternatives considered [WaiverSign](https://www.capterra.com/p/184198/WaiverSign/) Review Source Response from Electronic Works April 14, 2026 I also appreciate your candid feedback regarding our 'no-frills' approach. We strive to keep the interface clean and functional to ensure maximum speed for your customers. Regarding document updates, I wanted to quickly mention that you actually have full access to our self-service PDF/Form builder in your dashboard for instant changes! However, we are always happy to handle those uploads for you if you prefer the concierge service. We are constantly working on new branding features, so stay tuned for updates. Thanks for choosing WaiverElectronic!" VP Venusja P. Office Manager Cosmetics Used the software for: Less than 6 months ### "meh" December 27, 2018 3.0 Still not sure because we haven't had a chance to use it with clients. Wanted to have everything updated before December (which is our busiest month) but couldn't because of customer service issues. So everything got delayed and we are already paying for a service we don't know if we like. The delay made us go over our free trial, so hopefully they will help us better in the near future and we won't have to cancel the subscription. Pros Having all of our consent forms online. The fact that they can be saved forever and easy to find returning clients Cons Uploading waivers is a pain. Have to contact customer service a lot. Still trying to upload all of our waivers correctly, way over a month after signing up. Still haven't been able to use it with clients because all parts to fill out are required...even tho they are not to us. Sometimes you need the option of N/A or it doesn't apply for all clients, so when you realize you have to send back and have it updated. And that might take days...or longer Review Source WD William D. Owner Entertainment Used the software for: 1-2 years ### "Good but." December 4, 2018 4.0 At my VR arcade, every customer would need a waiver signed to play. WaiverElectronic's format is straightforward and easy to use so it helps our process a lot. Pros The fact that we can customize the waiver to our likings and have 1 wavier set up to both accommodate single adult signer or adult signing for minors at the same time. I fairly enjoy the "Set Today" button but customers seem to not notice it. If there's a way to have the waiver to be default to Today's Date and allow customer to edit it otherwise should they wish to, it may be nice. Cons The fact that we aren't able to separate minor's first and last names in the app. It defeats the purpose of using the app, which we used to prefer. Now we use the browser version of waiver and it gets laggy at times. Personally, I think the "Click to Sign" box is very self explanatory, but I'm putting this comment here because many signers seem to not understand that still. They'll put their finger in the box and start signing, which seems to make sense as well? So if there's anyway to clarify that language (more than it always does) to help, that may be helpful. Something like "Click for Signature Box" or something. Review Source Response from Electronic Works December 6, 2018 Dear Customer, Thank you for your review. The newest version of app supports the separate first and last names for minors. Please update your app to the newest version. Feel free to contact us if you have any questions. Andy Lee VR Verified Reviewer Engineering Program Coordinator Consumer Electronics Used the software for: 1-2 years ### "Good software, except very hard to search" November 28, 2018 4.0 More or less a good experience. GUI could be improved. Pros I was able to customize it the way I wanted. Cons Not easily searchable across devices. There is not one place I can see all of my waivers quickly as far as I can tell. Also, age limit is glitchy. SHould be able to sign waiver for ages 5 and up, but sometimes cuts people off even if child is above 5. Review Source Response from Electronic Works November 29, 2018 Thank you for your suggestion. We will work hard to improve it. Dallas H. CEO Entertainment Used the software for: 6-12 months ### "Great Value" November 28, 2018 5.0 It's great and they are very helpful Pros I like the lower cost of htis service compared to others. I also submitted a request for a change and they made it happen in only a couple days! Cons It was not as convnient for finding minor's names, but they fixed it! Review Source MP Michelle P. Business owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great product! " November 27, 2018 5.0 It’s nice to have everything electronic and easily accessible. Pros I really like how we were able to costum make it to fit our needs. I also love how it’s electronic and I can send the link to anyone, anywhere and it can be completed. Cons We’ve had a few problems when updates were made. We emailed about our concerns. The response time was relatively quick. Our concerns were addressed and fixed within a timely manner. You have to have exact spelling when searching for names. Sometimes our clients misspell. It would be nice to have it bring up a few more options (names close to the spelling that was input). Review Source Response from Electronic Works November 29, 2018 Thank you for your suggestion. We will work hard to improve it. Paulla S. Owner/Operator @ lifemassage.co Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simple to use!" December 4, 2018 5.0 Fantastic experience! Pros I love the ability to customize the templates to my business’ specific needs. Cons The simplicity gets lost at times while trying to figure out where forms get saved. Review Source VR Verified Reviewer Independant Commercial IT Client Relations Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Waiver electronic has been very responsive to all my needs" November 27, 2018 4.0 Excellent customer service Pros Its simplicity, flexible options and support response time Cons No major real cons that i have encountered Review Source Chris P. Business Owner Events Services Used the software for: 6-12 months ### "Problem solved!" January 4, 2019 5.0 Pros Ease of use Customization features Ease of use by customers Cons Small learning curve Interface a bit jumbled Review Source DM Dionne M. Sports Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy" November 30, 2018 5.0 Haven't had any issues this far therefore a pleasant experience Pros It's easy to use, the app works well. Easy to edit if necessary once the main body work was done. Cons The process of typing up the waiver was somewhat hard but that may be for our business' type of waiver and question options Review Source AM Adrianne M. Owner Cosmetics Used the software for: 6-12 months ### "Great Software" November 28, 2018 5.0 Pros The flexibility of designing forms. The ease of connecting documents. Cons The app isn't loading signed forms. Unable to read forms on app, have to login in online Review Source Response from Electronic Works November 30, 2018 Dear Customer, In order to load the new forms on app, please click "Settings" button located at the top right corner of the App, then click "Synchronize Data". Please try it and let me know if that works for you. Andy Lee MG Mike G. Owner Entertainment Used the software for: 6-12 months ### "Great waiver " December 2, 2018 5.0 Pros The ease of the customization . they made it easy Cons I don't really have anything that I didn't like. Review Source FD Felipe D. COO Sporting Goods Used the software for: 6-12 months ### "Very practical solution" November 30, 2018 5.0 Pros It does what it's intended to do very well, from the ease of upload of the waiver, to the filing forms and their access by iPad/iPhone, to their ease of downloading the data. Cons Generally speaking, it's always appreciated when one has the ability to reach customer service via phone, though thankfully there weren't many troubles with Waiver Electronic that required us to do so. Review Source KT Kira T. Esthetician Hospitality Used the software for: 1-2 years ### "Perfect " November 30, 2018 5.0 Pros Always ready for my clients and easy to use. Cons I wish it were a few more features in the software. Sometimes signs me out. Review Source NL Nikki L. Paralegal Entertainment Used the software for: 6-12 months ### "WaiverElectronic simplifies contracts online and offline" November 30, 2018 4.0 WaiverElectronic has been a great addition to our contract serving and receiving processes Pros It's seamless from desktop to tablet to mobile Cons When building a template, there's just one missing feature to click back from Preview Review Source AS Andres S. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Cost effective and efficient" December 1, 2018 4.0 Pros I like how easy it is to use and its look. Cons I did not like the fact that I couldn't somehow fuse it into my website. Review Source TJ Terry J. Controller Accounting Used the software for: Less than 6 months ### "Great Software" November 28, 2018 5.0 Great software that helps make the club registration process easy on all parents. Pros The software is very easy to setup, which allowed more time on other responsibilities I have. I love how it automatically sends the waivers to google drive. Cons If you have waivers fille out prior to connecting it to google drive then you have to manually move those waivers. I would also like to see a link to adrive. I have to maintain another cloud based service since it can’t send the waivers directly to adrive. Review Source AJ Abby J. General Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great, Affordable, Easy-customizable, Waivers!" November 27, 2018 4.0 WaiverElectronic has allowed me to eliminate 90% of our business's printing. We have saved money and time with this app. It has also given me more options to have clients fill out forms at home and has helped ensure that minors have they parent/guardian fill out a waiver before coming in. Pros Here's what I love about Waiver Electronic: - It's so easy and fast to create waivers - It uploads right to Google Drive - There are printable QR Codes that make it quick and easy for individuals in a large groups to fill out waivers - You Can Create Unlimited Waivers and variations of the same waiver - You can put them on your website or use an Ipad at the front desk Cons A couple of things I wish they would update: 1) I would like the ability to sort my waivers in the order I want displayed or at least be able to number them or alphabetize. Right now they show up in a random order so it's hard to direct clients to the correct forms 2) I would like the ability to have an "other" option on a multiple choice question and if "other" is selected, I would like the option to have a mandatory field that must be filled in if other is selected. Review Source Response from Electronic Works November 28, 2018 Thank you so much for your review! We will keep working hard to improve our service RM Roxanne M. Salon Owner Consumer Services Used the software for: 6-12 months ### "Solid Software" November 30, 2018 4.0 It is easy and helps my get all my required forms from clients and not have a bunch of papers everywhere to keep track of!! It’s all on the app It is easy to make forms also! Pros I love the ease of using the program and having the app on my iPad to have clients fill out the forms. I also like being able to access it on my phone when I’m not in my Salon. Clients think it’s super cool and easy to fill out as well. Cons I would like to be able to edit and create forms on the app not having to go on to the site to do it. Also when I add notes to a client I don’t like that it pulls up other people nots at the top. It’s confusing for me. I want just their notes to pop up Review Source IC Ian C. Owner Sports Used the software for: 1-2 years ### "Superior to anything else i tried" November 27, 2018 4.0 Pros The back-end user interface, with drag and drop, is such a pleasure to use. Someone with little to no coding knowledge can set up a really professional looking waiver with ease. The support provided is also really good, with rapid response to my emails. Cons A little restrictive in terms of its rigidity (A general problem with drag and drop)... but the support crew generally come up with a solution that does the job. Review Source RL Robert L. Managing Member Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Option!" December 2, 2018 5.0 Client love it and it is easy to use. Pros I really like the ease of use and the great price point. Cons There wasn't anything that I would say is a con. Review Source MK Mandie K. Owner Entertainment Used the software for: 1-2 years ### "Easy setup/access" December 4, 2018 4.0 Overall, the product and helpful customer service has suited our business needs. Pros The ease of setting up the waiver and accessing them is great Cons There must have been an update that limits name searchability on existing waivers, because we have been having a hard time finding the right people within the system to renew their waiver. Review Source JJ Jenny J. CEO Recreational Facilities and Services Used the software for: 6-12 months ### "Chosen over many others!" November 30, 2018 5.0 Excellent. It was easy to set-up, looks great, and offers a lot of options! Pros We went through many electronic waiver systems and selected WaiverElectronic because of it's functionality! We love that it has the option to renew a previously filled out waiver. Our splash page has never worked, despite having reached out to customer service, but we're still happy with the other all software. Cons Our splash page has not worked and customer service was not able to solve the problem. Review Source JC Joshua C. Owner Entertainment Used the software for: 6-12 months ### "Great for on the Beach Kayak Business" November 30, 2018 5.0 Pros I run a small kayak business where I have customers sign a waiver before each trip. I love the offline functionality and the peace of mind that the google drive uploads bring. It makes it quick and easy on the beach and provides peace of mind that all the waivers are stored in the cloud. Cons I do not like the splash screen where it has me select the correct waiver below. I only have one waiver and wish that it would just automatically load to that one. Review Source Similar Products Featured