GroHawk

GroHawk

5 / 5 1 review

Who Uses This Software?

Any business which has contact details for their customers and clients...


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Business Hours

Vendor Details

  • GroHawk
  • www.grohawk.com
  • Founded 2017
  • United Kingdom

About GroHawk

Customer engagement platform that lets you react and engage customers immediately after feedback is received.


GroHawk Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

GroHawk Reviews Recently Reviewed!

Enables us to get customer feedback extremely easily

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy for our customers to use and navigate and give us feedback on their visits to our business. Enables us to act and rectify quickly on any negative comments that maybe left on the system and turn things round.

Cons: When viewing in outlook on view pane you have to scroll down to see score and comments. Would be easier if everything was view-able in pane. Would make reviewing customers quicker.

Overall: Great customer feedback.

Vendor Response

by GroHawk on November 10, 2017

Thanks for your comments Paul. This is an improvement we are looking to make on future versions of the product! We're glad you're enjoying GroHawk!