Average Ratings

4253 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Google
  • www.google.com

About G Suite

A suite of collaboration products for teams and small businesses. Web conferencing, file sharing, and scheduling in the cloud.


G Suite Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

G Suite Reviews Recently Reviewed!


G Suite is revolutionizing use of the cloud for business and students everywhere

Aug 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Where do I even begin? Well for starters, pretty much the most important things that G Suite can do are free. That is amazing for any student who is strapped for cash. The 2 most important features of G Suite for me are 1) As a scientist, the ability to take experiment notes in Google Docs or make a spreadsheet and share it with my Mentor so that he can keep track of my experiments progress without having to even be in the country. This is good because he travels a lot. And 2) There is an amazing feature on Google Slides where you can give a link to your presentation to anyone in the audience and they can go to the link on their phones or laptops and type out questions that I can then see on my computer!!! This is an invaluable feature when teaching larger classes and students are scared to ask a question and sounding stupid.

Cons: The features in all of the Microsoft office-like programs in G Suite are not really close to comparable to the amount and quality of features in the actual Microsoft Office suite (yet). I assume this will get better with time but for example the variety of transitions and animations in Google Slides is much less than PowerPoint. Also, in Microsoft Excel you can basically code programs if you know what you are doing, and this is just not achievable yet with Google Sheets.

Overall: Extremely positive experience with G Suite. I use it all the time and the ease at which you can convert from Google format to Microsoft Office format is a huge plus, since many people still only use Office. It has overall saved me tons of time and I think really improved my students learning experience.

It's Either G Suite, or Microsoft... Just Choose One and Go For It!

Jul 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the integration with G Suite. It's all integrated: email, Drive (file storage and sharing), Docs (Word), Sheets (Excel), drawing tools, etc. etc. There are a lot of powerful 'web apps' built in to G Suite.

Cons: 1) Compatibility with Microsoft formats. We all know that Microsoft Office was king for basically ever. And many companies still use Office. Once in a while, we will send/share a document with a partner and they won't be able to open it (or they are unsure of HOW to open it). Everyone in the world has used Microsoft Office, and there are a few scenarios when we have created a file using G Suite, and our customer/partner can't open it.

2) .PDF compatibility. Where to begin? We all know that Adobe wants to own .pdf files. Everyone uses .pdfs, but you know you need a paid version or subscription of Adobe Acrobat if you want to make any significant edits to a .pdf. There is no built-in pdf editor in G Suite. There are a few 3rd party pdf editors that integrate with G Suite, but none of them are as powerful as Adobe Acrobat, and most of them require a purchase or subscription to get full features. And even then, after paying for a 3rd party 'plugin', you can't make major edits to a PDF file like you can with a paid version of Acrobat. This is half Google's fault and half Adobe. But since PDFs are everywhere, there are certainly times when we can't edit PDFs via G Suite and have to turn to Acrobat.

3) Too simplistic. I think the graphic designers at Google had too much control when designing the apps. Office has more edit and format options. G Suite needs to enable more formatting options while keeping it easy to use and easy to learn.

Overall: Great integration. It's an entire platform that you can use from your laptop, desktop, phone, tablet, chromebook... anything!

Capterra-loader

Everything you need for a dynamic and productive office is in GSuite. It has saved our lives!

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I sincerely believe that Google GSuite has adapted very well to the needs of my office. The fact that G Suite provides us with a customized domain for our company provides invaluable added value.
Basically google apps for work has all the essential applications to make an office a productive, proactive, dynamic and technological environment.
In our case we make daily use of Gmail, Hangouts, Calendar, Drive, Docs, Sheets, Slides, Groups. Because it allows us to access all the important data at any time and in any place. All apps are synchronized with google drive, so it does not matter if you are at home or traveling, google apps allows you to access all the content that your team handles. It is as if you are continuously immersed in the dynamics of work.
We use Hangouts to communicate in real time. It also allows us to establish videoconferences between several participants, so we can hold a meeting without being all in the same boardroom.
google drive is our digital repository of all the important data that needs to be shared in the easiest and fastest way possible. While Google docs we use it recurrently or it allows us to create documents and edit them in a shared way.
I truly believe that the Google apps for work has solved many inconveniences. It is an extremely useful ally when it comes to working as a team

Cons: I really have nothing to object to in terms of google applications. I think they are very well thought out, designed to satisfy even the most particular needs of the client.

Overall: The software has a lot of potential for those who know how to use it. we make the most of google drive as a digital repository. On the other hand, hangouts is an excellent communication tool.
It is extremely easy to use. It does not require extensive technical training, nor follow tutorials. anyone can adapt quickly. It's as easy to use as a gmail.
the fact that google apps for work offers: Gmail, Hangouts, Calendar, Drive, Docs, Sheets, Slides, Groups... makes it a platform that has all the solutions for a serious and demanding work environment. Enough to start using google apps for work, so that each app adapts to the processes of the office, significantly improving the performance of it.
The implementation and adaptation of google apps for work in my office was extremely easy. The interface of the Google platform is incredibly simple and intuitive to use.
The google customer service is excellent. you can count on your technical team, they are there to help.
Do not hesitate to integrate google apps for work into your work routine. It will make life easier for you as you have no idea.

Complete seamless office productivity and collaboration.

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: G Suite provides an excellent office productivity and collaboration platform for small offices to large organizations. End users will certainly enjoy all of the familiar Google apps they are accustomed to using in their personal lives and system admins will enjoy the advanced configuration and user settings. Three of the best features of G Suite are its seamless workflow, unlimited storage (Business & Enterprise editions only), and its marketplace of available apps/integrations. G Suite makes it easy to work between apps and keep your work saved. Multiple users can work the the same document and previous versions can be restored should something go wrong. Business and Enterprise subscriptions enjoy the benefit of unlimited storage which is a necessity in today's data hungry world, plus, you won't have to suffer from storage anxiety by trying to figure out what to back up locally and what to save in the cloud. Lastly, G Suite has a great marketplace of apps (free and paid) that provide excellent integration with other apps such as Smartsheets, Trello, and many many more making G Suite an even more powerful business tool.

Cons: Potential cons of G Suite when compared to other office productivity software such as Office 365 include lack of robust tools/features within apps, the existence of too many similar collaboration apps (meet, chat, hangouts) and the standard gmail viewing pane. While the basic office productivity apps (Docs, Sheets, Slides) probably offer more functionality than 95% of users will need, power users will find a sort of disappointment in the tool/property selections and workflow roadblocks. For example, if you want to insert a basic shape in your doc, drag and size directly in the doc is not possible. Instead you must draw out the shape on a drawing canvas before it can be inserted. Manipulating the properties of that shape afterward also is challenging. The second con of G Suite is the presence of many seemingly similar collaboration apps. There is Meet, Chat, and Hangouts. While they do have differences, they all seem to incorporate elements of video conferencing, screen sharing, document sharing, and quick chat. It would be much simpler for end users to just have one unified communications app. Lastly, a con of G Suite is that the mail app defaults to the standard view of listing emails without a preview. Luckily this can be easily fixed in the settings to incorporation a top or bottom preview pane. You can also use a Labs feature to get that "oh so Outlook" feel of a side preview pane.

Overall: Ease of use between desktop web browser and android.

I like it, I guess? G-suite is microwaved leftovers; mostly good but very unevenly cooked.

Jun 22, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: My team can access ALL the bare minimum requirements, including: Sending emails! Storing files! Having a calendar with the aesthetic of a 60s soviet bloc housing complex! And even more! Yes literally everything that I ask G Suite to do, so long as its within its core competencies, it manages to not mess up.

Cons: Except YouTube, which deleted our company page once. And then demonetized it when we replaced it (our commercials about wheelchair equipment were clearly very risque). And then of course there's the admin interface, which is just pants-on-head ridiculous. It takes so many clicks to get to the most minor of things, and then it won't be QUITE the minor thing that you wanted to click, and God forbid that minor thing was about modifying employee phone permissions for Android or something like that because then that thing is bricked.

Google sometimes really awes me with how inconsistent they can be even with their flagship products. I've used G Suite for years now for my business and like I said above: You know what, it's competent. It does this basic little set of stuff really well, and it's really cheap to boot (subsidized of course by scraping our data, I assume). But please Google, step up a few things because three stars is only two stars up from Comcast and I don't want to feel like I have no alternative choice in yet another facet of my business infrastructure. At least if you keep acting bored with your own products then I can keep being bored with them too and not complain too much.

Overall: It's the tapioca pudding of enterprise email and scheduling software. I'll buy it because it's on sale and I'll feed it to a friend if they're starving but nobody's walking away totally happy.

Getting the most from Gsuite

Jun 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Continuous improvements, value added services. Add-ons, Integrations, customizability, scalability, training resources are but a few of the 100's of apps available to G suite users. The more recent Desktop Cloud sync also allows you to treat your google drive folder as any other on your computer. The list goes on and on for the pros. One thing I can say is that if your a small business in need of answers to everything online there will be a tool for you in Gsuite. If you don't know how to code javascript I highly recommend finding some one who does and begin looking at things to automate as all of the GSuite family of products are quite easily added to custom functions using Google internal Javascript Library called Apps Script. Think of everything you do on a computer from a perspective of DRY (Don't Repeat Yourself) when it comes to entering and using your companies data. New customer? add the contact details to Google Sheet and the set up a custom menu which automates any potential work flows for that data. ( like generating shipping labels for samples you want to send )

Cons: Connecting with the right product for your particular need can be seem un-intuitive simply because they have so many potential solutions and different angle from which they may be approached it So adopt an attitude of exploration and take some time to see which resources may or man not be helpfull. Don't be afraid to explore the Developer areas for each app and read a few examples as it will undoubtedly impart new ideas and that will open another idea and so on and so on.

Great suite of apps for creatives and any company looking to create documents collaboratively

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: gMail is a great lightweight e-mail app, that goes without saying. As a content writer, I also love the ability to share Docs, Sheets, and Slides with customers, and have the ability to work on them at the same time through the Chrome browser. I use Google Drive extensively, and the storage space they offer for my subscription price is great value. So much so that I don't even know how much I have, because I never worry about running out of storage. I've only had to connect with the G Suite support team a couple of times, and they were quite knowledgeable and efficient as far as follow up. The G Suite Marketplace is also great, offering several free add-ons or affordable plug-ins to apps for CRM, word counters, WordPress, and other productivity apps. I've used G Suite and Office 365 simultaneously, and both suites offer great value for desktop or browser-based productivity. I will be continuing to use G Suite for the foreseeable future. I would recommend other small businesses, creatives or even large businesses do so that prefer browser-based applications on Chrome, Firefox or other popular browsers. If your companies run multiple iOS, Android, Windows, and Linux devices, it seems the ideal solution for communication, document creation, and file management.

Cons: As a writer, I use Grammarly quite a bit. Unfortunately, G Suite and Grammarly aren't currently compatible. Apparently, that is in the Grammarly roadmap, but it's uncertain when it will be available. I can't really think of any other cons, other than Google Sites is a little clunky, but since I'm not really a web designer and I use WordPress, I don't really worry about it. It would be great to have the option to host a WordPress site instead of using the Google Sites "CMS" I suppose.

G Suite is the tool we swear by the most. Great for all business sizes.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: G Suite allows us to manage our business communication centrally and also collaborate on documents and projects internally in real time. The best features include 1) Easy integration across the G Suite makes it easy to work on documents, send emails and collaborate (a huge thing for a company like ours). G Suite works with many existing file formats making it easy for us to quickly add documents and files to our drives and emails. 2) Gmail for business is king - The use of threaded emails in Gmail accounts is great (especially with the new Gmail interface), also being able to share files via Google drive and insert edited documents on the file from Google Drive. 3) Google Docs and Sheets allow us to collaborate in our different departments and provide us with real time edits, so we can see who is editing what and when it was edited. The real time collaboration helps especially as our teams usually work remotely. Without sounding like a fan boy, G Suite really competes with the best of the best business communication solutions out there and is great for collaboration and communication.

Cons: Although we are impressed with G Suite as a whole, it is not without its flaws: 1) G Suite always logs you out of your main account even when you tell it to remember your device. This is really annoying even if it is a security feature. 2) Also documents are not always organized properly, when you add a document more than once to your Drive, it will show up there the same number of times. (A duplicate remove feature would be very helpful for this). Also add ons in the G suite app area, do not always work as proposed. Why does one need a plug in for word count? 3) Hangouts is a confusing feature to use. Hangout chat is supposed to be better but we have ended up using our existing third party group communication tool. 4) Mobile Apps do not always sync in real time - When syncing between mobile apps and the web apps, at times, documents do not show up as they were created. For example, we have a large spreadsheet that is constantly updated and G suite mobile apps may crash or take more than a minute to load even on flagship phones because of the constant updates to the file.

G Suite has transformed the way we operate dad to day. I cannot thank Google enough for Gsuite!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: G Suite has made managing our daily presence on the web fun! The G Suite Admin Console is one of the easiest to use administrative tools that I have ever used. All the resources are right there at your fingertips. Navigating around is easy and make any user feel like a pro almost instantly. Very simple controls all the way down to as granular as you want it to be.

Cons: If there was one thing that I would like to see is more visibility into the devices that we own and manage from within the console. For example, with Chromebooks, we own the Chromebook and purchase a License for use with the G Suite Console. With that said we still are not allowed to have the console report IP address information back to us. The console has the fields listed, but the information is not provided. Google says this is a privacy concern. I feel like that is not a valid concern. If someone is using a Chromebook we own and pay for, and have accepted our TOS agreement, we are entitled to monitor as needed. If a device goes missing, I cannot even go into the console and see if online, or if it is, what IP address it has. This information is critical to determining if it is still in our buildings, or if it is being used outside our organization. Apple has this feature in all their MDM solutions. Whenever an iPad get lost or stolen, at least we can track it and attempt to recover it, or know where to look for it. Google, get with the times on this, you are the only ones not doing it!

Overall: This software has given us the abitility to move into the future with the way we operate and think.

Capterra-loader

G Suite has managed our business systems for years and revolutionised how we work.

Apr 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: G Suite comes with a raft of tools. The basics are the office productivity software with Docs, Sheets, Slides and GMail.

The office-esque document tools are more than just basic online editor. They are competent and functional tools that would accommodate 90% of your work. The main power of Google Docs is the collaborative tools. You can edit a document live with other members of your team and see the changes instantly. If anyone has come from network-based sharing, it's a game-changer for distributed teams and ensuring that versions are not overridden.

GMail is much like the free version that you may be accustomed to. It has all of the filters and label functionality that you need to manage your inbox reliably. If you are desperate to use it in other email clients, there is IMAP connectivity and a connector for Outlook. I try and steer my colleagues away from these but the option is there for even difficult users.

Drive is a sophisticated web interface for storing all of your Google documents. Any Google documents take zero space. Other files, such as Microsoft Office documents and PDFs take up additional room as these are "real" files. Using the Google File Stream tool on your PC makes it appear as a new hard drive on your computer. You can access files on the fly from Explorer without having to download all of the files onto your drive. A neat feature of Drive is that you can store files in more than one location, a la Linux file links.

Cons: As Google have expanded G Suite to include many more tools, some services seem to fall behind. The todo / tasks tool feels like it was put together decades ago and hasn't seen any improvements.

Also, there is a learning curve. The language in GMail and Drive is different from standard mail clients and computer desktops. People need to be trained to use something that is, in principal, something that is almost the same but not quite.

Some newer features of G Suite are also paywalled. There are now three tiers of pricing for G Suite - you should check over all of the products and see which one meets your needs and if it's enough for you. Google Meet, for example, is the new version of Hangouts. I'd hoped to use this to replace Go To Meeting but some basic features are only available in the Enterprise version, making the cost exceed the product I hoped to replace.

Finally, you may be looking at Office 365 as a competitor. It's worth noting that Office 365 includes the desktop versions of Office. If this is something you need, the web-only versions of Google's tools may not be enough for you.

Overall: It centralised all of our business productivity needs. As a tool for small businesses it is immensely powerful and has the reliability to be your go to business tool.

Switching from traditional networking may be jarring, but the collaborative benefits make it worthwhile.

Getting the core productivity tools along with extras such as Google Meet for video chat and screen sharing, Google Chat for team based conversations and planning (think Slack), Calendar, Forms and a rich admin interface that let's you control and customise a great number of options for the service makes it huge value for money. You're also supported by knowledgeable Google staff if you need support with administering the system thanks to the included phone, chat and email support.

Would never use another service just for the company email alone.

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are so many things that GSuite can do that it would be impossible to list all of the pros. I'm going to just focus on email for this review to try to simplify things. The greatest thing about GSuite for your company email is that if you have a parent company, with multiple smaller companies underneath it, you don't have to pay to have email service for every single domain! Each domain can be set up as a subdomain of the parent company and then every user can receive email at theirname@eachdomain.com in the same mailbox! Additionally, you can create a "group" like "support" and it will then work for the main domain and each subdomain in the same group section! You can have them all go into a group messaging system where any of your users can respond, or you can use routing to send them to a ticketing system! Easy Peasy! That's just one part of one product, out of MANY, Amazing!

Cons: It almost always has the ability to perform the function that you need, the only problem is that sometimes finding that information can be a little difficult, specifically finding the correct wording to search for if you're not familiar with the lingo for a particular feature. Additionally, Google support can sometimes be a chore to contact, but once you do get a hold of them, I must say they are exceptional overall! Also, they don't allow API Keys for subdomains, so linking some services like email or maps with other programs to do automated stuff on your behalf for a specific subdomain can at times be challenging.

Overall: GStuie, and Google in general, gives the answer to so many questions and provides so much for such a great price, it is ridiculous to conceive of using anything else.

Perfect for the non-intensive user

Mar 09, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: When we got the internal note announcing that our company had signed up for Google Suite and we would be migrating to it and its tools, I was genuinely content. All controversy about Google aside, in my private life I had already been using Google's tools for ages because of it's ease of use, cleverness and wide scope in products. I definitely saw the benefit in using the same toolset (and some extra only available in Google Suite / Google For Business) in my professional life.

It's pretty mind-blowing how diverse the Google Suite environment is. The types of applications, supported devices ... it can do A LOT, and it usually does it decently.
This implies that for average users, after migrating everything to Google Suite, they probably won't need many other web-apps or locally installed software to do their work.
As Google is so widespread in day-to-day life, most of them will also adapt very easily to the interface of the applications.

Cons: While Google Suite does a lot of things very well, other applications do few things, but they do it better.

For power-users like myself and my colleagues in a technical department, Google Suite is simply often insufficient. That certain feature which you rely on heavily does not seem to exist in the appropriate app in Google Suite. After searching around on the internet, you usually find lots of similar complaints and open questions and feature requests from other users, many times going years back in history but without conclusive solution.

Yes, many of the missing features and tidbits could be overcome with custom scripts. But why fiddle around with that if you know for a fact that other software which you used to use does it out of the box?

Eventually the goal of having everything in one single ecosystem is not really met because the userbase is back to using their other web-apps and software, in order to overcome the missing bits and hurdles. You end up in a situation where "most" of it is stored and done in Google, but not all.

Overall: Main benefit was bringing a lot of offline data and applications online, allowing co-operative working.

Best Cloud Eco-System Available

May 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Unless you're an Apple user (which, as a recovering Apple fan, puts a lot of roadblocks in the way of your computing experience), you have two choices for an integrated cloud suite - Google or Microsoft. While the latter caters to larger businesses, and has a comprehensive if dizzying collection of tools available, my experience on that platform was terrible from a small business owner's perspective. My brief experience with Office 365 convinced me to return to G-Suite (formerly Google Apps), which I recommend wholeheartedly. It is an easy, very fast, totally extensible system with good (not always the clearest) support. And everyone plugs into it. Gmail vs. Outlook: I was an Outlook holdout for many years, but then realized that a little bit of training and time acclimated me to Gmail's interface. I continue to use Office programs, but occasionally use the Google Docs, Sheets etc. - which are handy for collaboration. I started using Google Apps in 2011 as a sync backup solution when I lost data in a HD crash. Since then, I put all my docs into the G-Drive folder on my laptop, and have never lost a document since. I upgraded to 1 TB of storage, so absolutely everything is in the cloud, and syncs to my system.

Cons: As mentioned above, their support and documentation can be a bit opaque, but they are available on the phone if you really need to talk to someone. Microsoft's cloud initiative has been good because it has forced Google to be more responsive to customers. Otherwise, I have no complaints. One piece of advice: make sure to use the two-step authentication on all of your Google accounts (-Gsuite, Play, Wallet etc.) to avoid getting hacked. Google won't hesitate to blame you and charge you for anything on your account, even if you can prove that it wasn't your charge.

G Suite Great for Public Education Market

Apr 24, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I have been using G Suite for Education for over 6 years, at two different school districts. Google has made huge strides for both in the classroom, for common user use, and overall IT Administration from the the backend. There are Pros and Cons in both G Suite and Office 365, if you are looking for a comparison. I personally feel they both have their own spaces where they excel. For what all you get with G Suite for Education, it's hard to pass up and not implement at some capacity.

Pros: A complete cloud-based solution, that's not dependant on thick-client software installs to operate. Easy collaboration for the G Suite users, a crossed all their G Suite Apps. For Education, it's free. So you are able to take full advantage of the entire G Suite Package at no additional cost to the district. The IT Administration on the backend is very easy to manage, in comparison to other cloud-based solutions. Great training materials online. Which includes the ability to spin up a 30-day test domain to practice with if you feel the need. I did this when I completed by Google Admin certificate.

Cons: Since G Suite requires an internet connection to operate, you have that inherent dependency on a reliable internet feed, with adequate bandwidth. Since the solution is completely cloud based, some of their Apps are not as feature reach as their counterparts. Such as Microsoft's Office suite. The support has been both a pro and a con for me in the past. I have had great success stories with their Support team, but I have had downright horrible experiences as well. So, like many solution support offerings, it all depends on who you get and what the situation is. Security has to be brought up and considered anytime your looking at a cloud solution to host your data. In this particular case, I found their security and forensic tools lacking in comparison to Office 365. However, there are 3rd party solutions available that can plug into your Google environment and provide you a high level of visibility and security.

Recommendations to other buyers: Yes, just do your homework on what are all your company/district's needs and concerns are first. It's a great solution for what it offers. However, I would suggest performing an assessment of multiple solutions first, and see how they stack up to your needs.

Capterra-loader

Day One User - Never leaving.

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Hard to know where to begin with a product that encompass your entire business. The price is absolutely spot on for the amount of functionality you get. As an administrator, I can add new users in 5 minutes or less. My domains are part of the system so making system wide changes are a snap. Any small to medium business will benefit from being on the google platform.Docs, Drive, Sheets and Apps work seamlessly together to give you an organized organization.

I am able to control the apps, including phone apps, used by my users. I can add and enforce the use of company wide third party apps. I am able to control the look of the email sent by my users. Especially signature lines. The GSuite Marketplace is huge! Third party developers have addressed almost every issue dealt with in running a small to medium business to give you a look and feel of an enterprise sized company.

Ease of use, the familiarity of Gmail and a full suite of collaboration application that can be used on any device. It's the ultimate suite of products to be up and running in a matter of hours. Two tops.

Cons: The Sheets and Docs sometimes have issues translating Microsoft documents and PDFs can be a pain at times. You need to find the right third party app in the market place to correct these issues.

Overall: The price for the value cannot be measured. It's fast, easy and organized. Users have little or no learning curve to get up and running. Any size business can benefit but I feel for small to medium companies it's essential.

Too many features, but useful for custom email domains.

Apr 05, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I only use it for setting up custom email addresses. It saves us from having to go through an IP seasoning process, and with proper DNS configuration it keeps our emails out of the spambox.

Cons: Without getting too technical, just know that that's a key component in how email systems decide if your emails should go to spam or not.

Overall: The pricing doesn't make sense when you only use it for email. However, it does keep our emails out of the spambox.

Capterra-loader

I honestly don't know why any business would use anything else

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: By far the best part of this software is the ability to integrate with just about anything. Whether it's your Android phone or one of the thousands of pieces of software that integrate with it, I NEVER have a problem when choosing any other piece of software.

Most startups create apps that work with G Suite first, so all the cutting edge plug ins and tools are always ready to be used. Even companies that have been around awhile just stick with G Suite and Outlook as their only integrations.

It's basically the deal of the century. Not only is the email flawless, straight forward, and well integrated...but you get Google Calendar, Sheets, Docs, and many many other Google products all centered around your business account. It's just too easy, and I use ALL of those things so regularly that I take them for granted. Nowhere else can you pay and basically have all the tools you need to run a business.

Cons: There is literally nothing I don't like about this software. The admin panel can be a little confusing, but their support team is always top notch at helping me figure anything out.

Overall: Too many benefits to list. Spreadsheet software? Check. Docs? Check. Shareable to anyone and everyone to collaborate in an instant? Check.

Single sign on at millions of business tools and websites, thousands of extensions to help manage your work, and easy administration to set up or remove employees. It's a dream for any small business, and it's a necessity for any large business that wants to stay on the cutting edge.

The best suite of productivity tools, especially for small businesses!

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First off, we're grandfathered into the Free tier, so we can have up to 50 accounts absolutely free. I know most people can't get it anymore, however, even the paid price is not much. When you consider all that you get, it's totally worth it! Gmail is obviously the best part, not having to deal with mail / Exchange servers or Microsoft Outlook. There's no need for any Office software either. You can easily replace it with all the different parts of G Suite (Docs, Sheets, Slides, etc) and even get some cooler things like Forms (be able to solicit form-based responses directly into a Sheet). Managing users, aliases, groups, security controls, etc. is simple from the web interface OR the Android app (my favorite). I can't imaging trying to start a small business without it.

Cons: I may well have a unique complaint simply because of being grandfathered onto the Free tier. Sometimes we feel like the unwanted child because we're not a "paying" G Suite customer like all the new people who sign up, and we're not the free Personal users that Google likes to experiment on. So we end up in a limbo-land where we're the last to get updates, new features, etc. Again, all that could be eliminated if we upgraded to the Paid tier, but so far it hasn't been TOO much of an inconvenience to justify the extra cost.

Overall: Being able to start a small business with little overhead

Great for light use, gets difficult for larger teams

Dec 12, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Google apps is a great alternative to Office overall. There are a few glitches and missing features in comparison to Office, but nothing that ruins the experience if you are using it pretty lightly with a small team. Importing word documents can be a pain as it isn't seamless, and sheets doesn't have all of the functionality of Excel, but not a worry if you don't use formulas heavily.

Pros: We use google apps for content development and it's great to have version control, comments, and simultaneous editing capabilities. I'd say the best part about all google apps is the ability for everyone to edit one document so you aren't stuck trying to find the latest version. Being able to search the drive for files using title keywords or just keywords I know are in the document is extremely helpful. I've been able to find long lost docs that I've long forgotten the name of just by searching for the context.

Cons: Complex folder structures are not done well in google drive. If I go deep into our subfolders, I can't access the share options because the breadcrumbs get cutoff. I also can't easily go up one folder, as the breadcrumbs turn into ellipses. Saving files is cumbersome as well. Most times the documents I create need to live elsewhere, not on my drive which is the default, and every time I need to 'move' the file from my drive to a new folder, I have to navigate to the folder over and over again - there's no recent folder option (that I have noticed). Our Creative team has switched to DropBox claiming Gdrive isn't good with larger files.

Recommendations to other buyers: If your folder structure is simple, your team is small and you just need easy collaboration, this system is great.

Capterra-loader

Undoubtedly, this is one of the best software I could use

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I will not tire of praising this Google service that brings with it many interesting software and tools for the new work demands and its connection with the current market.

The benefits are inexhaustible, storage service in the cloud, preparation of documents, databases, calendars, working groups, updated news, chats that can be connected at the enterprise level, among other tools that only increase productivity and performance in my business.

Thanks to these tools we have been able to link in a more direct way to each of the workers of the different departments, generating collective goals, making real-time reviews of the products produced, adding new perspectives in the tax and fiscal field, and we have drawn visions of the future, based on collaboration between different work teams.

Cons: Although these new packages of services hosted in the cloud are a great solution that optimizes resources and functions of use, it also has its cons, since the internet is essential for them to function optimally. When the Internet fails, Google G Suites begins to fail, these failures significantly reduce the operation of work teams, limits planning and forces us to return to traditional devices (external storage units) to complete the planned activity.

Overall: Google G Suites brings in itself a series of solutions of great interest to any company interested in expanding their work horizons, providing them with services that connect you with the globalized world.

Using this software in our company marked a before and after in our operation and therefore I recommend it

Great collection of applications, suitable for all business types.

Aug 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The application has made it possible to use our firm¿s custom mail addresses and this gives a professional touch and boosts the traffic of our official website. Another superb feature is that we get a storage space of nearly ten GBs, free of cost! The searchability feature is just awesome, you don¿t have to hunt too hard for your old emails. The best feature is the spam folder where you can redirect all your troublesome emails to, hence we don¿t need to put an effort to delete them. You can connect to the applications and access them from any remote location via your smartphones or tablets. If you are shifting from MS outlook to GSuite applications, you can make use of the synchronization feature. All the services including the Gmail, Gdrive, tools for drawing, docs are built into the application. The application is very simple to use, thanks to all those tutorials and the interface provides easy navigation.

Cons: Minimal opportunities for customization. You need a good internet connection to work with the application, so there is no provision for offline work. It is indeed a tedious task to retrieve the deleted data. An admin can restore the data, but he has to do it within a defined time frame of twenty-five days from the date of data deletion, and if it exceeds twenty-five days, your data will be deleted permanently!

Google Apps Is the Best Email and Collaboration Tool on the Planet

Nov 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: There is so much to say about the magic that is Google Apps. It is the only software we recommend for email, and the entire suite is killer. We recommend and install Google Apps for over 95% of our clients. What makes Google Apps amazing is the fact that it's not just a step up from Gmail with professional addresses, it integrates with everything. Companies build around Google Apps, making it compatible with everything and very smooth. My favorite things about Google Apps for Work is that it allows businesses to work from anywhere anytime. I can easily save things to Google Drive, share them, collaborate on them, build solutions and systems that just work, no matter what I'm doing. So many businesses are stuck on "server email" with Outlook have problems - these are my favorite people to recommend Google Apps before jumping to 365. Don't get me wrong, 365 has come a long way, but there just isn't a comparison.... I LOVE LOVE LOVE Google Apps for Work, have several accounts for all my businesses and recommend it be the first piece of business software any establishment purchases before any other.

Pros: *Business email on an interface that the vast majority of people are already familiar with *Collab on anything, documents, spreadsheets, presentations *Google Plus photo backup is my life as well as the biggest lifesaver consider all these phones are getting rid of expandable memory. Auto Assistant removes photos from your phone that are already backed up to free up space on your device. *Email, Docs, Sheets, Slide are 100% mobile and you can access them anywhere *An entire marketplace of apps that can help create an ecosystem of productivity and efficiency that can literally eliminate a staff member and save your business on a salary *Integrates with EVERYTHING

Cons: I would like to see these things added" Ability to upload your own custom fonts to Google Docs, Sheets and Slides, and more fonts for email signatures and add more custom email signatures for mobile devices. That's all I can really think of at the moment, everything else is pretty awesome. But these are important for brand design, so I hope they get added eventually.

Capterra-loader

G-Suite is the ultimate productivity tool for many businesses.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What makes G-Suite so powerful is the connectivity it has to the tools that are on the platform. Our team relies heavily on/uses a combination of Gmail, Sheets, Drive, Docs, Calendar and Hangouts on a daily basis. I also like that it is accessible and very intuitive on mobile devices. On days when I'm not on my desktop, I can access, edit, send, and complete documents in a manner that is user-friendly and not destructive to my productivity. In fact, as the leader that overlooks many divisions, Google Suite enables me to only focus on work some days that can be done from my phone. This allows me not to get too much into the weeds with the creative process, and to trust my team's work. My role becomes more of a leader versus a creator.

Cons: Just like many web-applications that are hosted in the cloud, you need an internet connection to make it work. Google does offer offline editing of documents, but only when you download the files in advance. Also, as a MacOS user, I find it difficult to sync in a manner that's seamless.

Overall: Google helps us create meaningful work for our clients and our internal team by allowing all of our documents to live in one collaborative space, and for communication to be seamless between team members. This is a great benefit because it saves time and optimizes productivity.

It's the bread and butter of digital communications

Jul 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The G Suite is a seamlessly integrated group of apps and functionality that never ceases to provide exactly what my office needs. As a creative professional its value to me is endless, from storing my work, to creating easy, beautiful spreadsheets, documents, guides, and more, all easily shareable. I've tried other apps for these purposes, but always end up coming back to Google because they've really taken over every aspect of what you need in an office or studio. The G Suite is just so much easier to use than any other apps out there right now, and stronger as a brand and UI. I highly recommend!

Cons: As with any suite of products, there will always be a couple of things that aren't perfect, but I have yet to find them. I'm sure any user will run into one or two problems no matter which brand they choose, but at the end of the day, G Suite is the most convenient of any by far, and integrates easily with any other program (ie, Slack), so it's really not a fair comparison. As far as things I'd personally like to see re-visited by the developers, just an overall buffing out and smoothing of UI for various smaller menus in-app, gmail, and simplify in those areas where there seems to be a few too many choices. Otherwise, it's excellent.

Capterra-loader

The enterprise version of Google's web properties is solid

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: G-suite includes all of the familiar google tools (gmail, drive, hangouts, sheets, docs, etc) with administrative access and management tools. Services and features can be enabled/disabled.
In our (EDU) case, there's also unlimited quota.

The management tools are surprisingly complete, allowing access to things like mail logs, spam control and white/black lists, sortable views for user access and usage, and so forth. The administrative tools feel like they were designed by people who've been in the IT management role previously.

Online help pages are thorough and useful.

On top of that, I've found customer support very responsive on the rare occasion I've used them; and responsive in a technical no-nonsense sense, rather than the mix of form responses and unhelpful tier-1 one experiences with most companies' tech support.

Cons: The Google administrative UI sticks to their classic, spartan design aesthetic. At times it's unclear that there's additional layers of options hidden behind inconsistent design elements (oh I can select that entire area?! I was looking for a "+"). I've often had to google (heh) for how to do what I want, only to find it was on the page that I already looked at, just hidden.

Google Apps, the ONLY Solution for Small to Medium Businesses

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've always used Gmail as my primary choice of email provider, and when I found out that I could use gmail with all of my clients and my own business to manage webmail for any domain it changed everything! I've used it for organizations with as little as 2 members to 5 to 10 to 20 and even 50.

Pros: The setup is a cakewalk, the features are undeniably overwhelming, and the price is unbeatable. Microsoft can try to compete all they want but there is no competition. The ability to directly integrate with other business apps, CMS tools etc makes it the one and only solution. Access control and Google Drive features allow this simple easy to setup solution cover all of the bases on a budget and more! You can even use MDM features and manage all of your business devices, apps, security, enforcement, etc.

Cons: Google Drive is great, but it is difficult to use and can be a little clunky at times. This is really the only complaint I have at all with the service, and its not even a necessary component as most people don't even use it.

Recommendations to other buyers: Purchase Google Apps for your business and you will not be disappointed. It works for Law Firms, Government Organizations, School Systems, Small Businesses, Marketing Firms, Web and Graphic Design Studios, and anything really. If you need a feature, you can bet there is an extension, app, or built in ability to do it. I've never once failed at achieving my needs with this tool.

Easy to set up and very nice to use

Jul 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: G Suite is so easy to use and it's awesome because it allows you to sync with all Google products. The setup is so easy as it guides you through everything in detail step by step. You can sign into G Suite using Gmail and you can use it on almost any device. G Suite is just a like a Gmail account but it is with your own domain. G suite allows you to send emails super easily with your own domain and it allows your team to collaborate better. You can edit and work on Google Calendar, Google Docs, and many other online softwares and tools for free and in real time. Everything about Google products like G Suite is fast and most of the things are free to use. You can control your team's projects and communicate with them much better. The support is top notch as it has online chat, phone, and email for whatever is convenient for you (but I guess it comes with a price, the monthly price per user). G Suite is fast, easy to use, and very straight forward.

Cons: G Suite does have a few bugs like not being able to create an account on YouTube the first 30 days your G Suite account is created. Other than that, the pricing is a bit steep compared to how it was free a few years ago.

The best MS Exchange Killer, Google FTW!

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I spent about 10 years running our own in house windows SBS with exchange, thinking it was the only way to get the email and employee management needs my company had met. That was until I gave Google Apps / G Suite a once over, and I have never looked back. I absolutely love this service,does everything I need besides one little thing, there is now easy active directory replacement offered yet, but I have hopes that will be fixed soon!

Pros: Super easy to use, as long as my employees know how to use gmail they know how to use all the options of G Suite! The learning curve is next to nothing since almost everyone has used gmail a LOT in their life. Google has so many great features built in and the admin apps make my life so much easier. Instead of needing to remote into my old SBS to make changes now I just open a super simple app on my smartphone and boom, everything I need is done!

Cons: I really hope Google will come out with a built in replacement for MS active directory, and unfortunately, I am not a big fan of Google Drive. Make Google drive function like a standard windows file directory and make a replacement for active directories without needing to use any 3rd party apps and every wish I could have with this service would be met

Recommendations to other buyers: This is by far the easiest to use best email service for your company and employees. My staff LOVES it and loves how they can access their work email by going to gmail.com like they do anyways for personal email accounts.

G Suite is one of my favourite and most used tools for business and my teams most used tool.

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: G Suite is worth investing in as a business it is one of my favourite and most used tools for business and my teams most used tool. The value you get out of this tool is just phenomenal, here is my take on G Suite. It's really taking all of Google free tool, like Drive, Gmail, docs and sheets and customizing them as a business tool. Well a lot of tools plug directly into Gmail so this a a easy way to use them and it's also fairly cheap. One of the two main features for me is Gmail and Google Drive. As a business it allows you to add new users to your platform easily, keeps the team synced, who is on the team and who is off the team. You can even tell who is working. It can tell you who is using inboxes and creating docs. It gives 30GB of storage.

Cons: In order to read peoples other email you must log in and change their password, which lets them know you are checking their inbox, which is pretty much the case the case with all email management tools

Overall: This tool is great for small teams and startups. You can manage accounts for your business better especially if you have a user that left your business. You can disable an account which is good.

The company I work at uses the GSuite for almost everything from email to sending surveys.

Feb 07, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the ease of use the that GSuite offers. I especially appreciate how it is a one-stop shop for everything I need on a daily basis. I track all of my working hours through your google sheets program. When I have a presentation at school we use a google doc to outline our plan and brainstorm all of our ideas. Then we switch over to google sheets for building our financial statements for projects and google slides for the presentation. I love how all of the information we need can be shared easily and everyone can work together at the same time instead of one group member doing all the work. I even build my travel plans and agendas in google sheets so I can share it will all of my companions in one central location. I use the G-Suite for everything, it is a great program that makes life easier.

Cons: I don't like how the G-Suite gets confused with which account I am using when I have both my work account and personal account open. I also which there were more options when building google slides to make them look more professional and detailed. I also think their version of Google sheets is severely lacking in abilities and needs to be more robust in its abilities. Basically, I wish the GSuite options had more detail and abilities to them.

I used to think work would always be in an office. G Suite changed my mind.

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: G Suite is so much more than email and cloud storage. We now manage our domains through G Suite, keep schedules, communicate and train, and even use the analytics/operations functions (with the most recent Salesforce integrations this will only get better). G Suite is a one stop shop for web-based companies.

My favorite features is the tight integration of email, storage, calendars, video conferencing, and documents. I know this is just the basic feature set, but it's just so slick, I can't really rave about it enough. I remember before these sorts of services existed, so it just blows my mind how good it is.

I also very much appreciate how easy it is to maintain user access, and manage account content for users. No longer do I have to fiddle with complicated directory systems, it's all just in my browser. It saves so much time.

Put simply, G Suite is everything I need for remote business, all in one package, and very affordable.

Cons: Price shouldn't be an issue for most users, but there are slightly cheaper alternatives out there.

Another con is the at times confusing overlap of G Suite Apps, but this just takes time to understand. Every tool/service does something different, so it's up to the user to figure out how best to use everything within the package.

Overall: G Suite is just awesome. It delivers are tightly-integrated, seamless platform for business in the internet age.

Capterra-loader

Cloud storage and collaboration bundled into an easy-to-use platform.

Aug 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's about the connectedness of all things. All the apps talk to each other readily, and if you know some JavaScript, you can easily learn the Google Apps Script language to build even more functionality into the apps.

Cons: There are a few gaps in the feature set. There is no mail merge functionality that connects Google Sheets to Google Docs--this strikes me as odd. I was able to code one in Apps Script, but that seems like a strange thing to have to do. Also, there is no simple way to share contact lists between users in a an organization account. We've found a workaround using the new Google Groups for Business, but I have to adminster that myself as I'm the only Administrator in our organization.

Overall: G Suite is so connected and extensible that we're solving new problems with it every day, and finding better solutions to old ones. I love that multiple users can collaborate on the same documents at the same time--it completely eliminates the versioning problem. Forms and Sheets dovetail nicely and can be used for everything from collecting info for the database to event registration. Just a fantastic software suite from top to bottom.

A great software suite for your business

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a complete solution that is tightly integrated. Your email is presented in an intuitive interface familiar to anyone who uses gmail and can also be downloaded into Thunderbird or Outlook if you would rather use those apps. The Calendar Interface is by far the best in the business allowing a wide range of display options as well as notifications and reminders. The admin interface is intuitive and easy to use the most common features are right in front of you and takes very little digging to find what you need. The Docs, Sheets and Presentations applications have the features you need and the collaboration features are second to none. My personal favorite is having multiple editing the same doc in real time at the same time right on screen. This is a total solution that you will not regret choosing for your business

Cons: You have to pay for shared mailboxes just like you pay for a user. Shared mailbox integration is not as smooth as with Exchange/Outlook or office 365/Outlook.

Overall: A complete solution for Email Calendaring and Mobile

Capterra-loader

Our choice for custom domain email

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Whenever we help a client launch a new product, we always recommend using GSuite for their custom domain email. It provides all of the benefits, reliability and stability of gmail from a custom email. It also provides Google's other products like docs and sheets. We use these features as well sometimes, but for us, email is the main thing we need and Google does it best.

Cons: The billing setup is the most annoying thing to me at the moment. This is a small thing, but the way receipts are sent monthly is annoying and the way that charges appear on our billing card statements is unclear when we use similar services like adwords. I would also like to see larger default storage limits for email.

Overall: GSuite is used for all of our products to provide custom domain email. It provides a reliable email with great storage, a familiar interface and an excellent spam filter. We don't consider using other email providers because when running a business it simply isn't worth dealing with tiny issues coming up related to confusion and reliability sending and receiving email. We also love having Calendar, Docs and Sheets integrated into the product for use with employees.

Capterra-loader

Gsuite makes me appear way organized than I am.

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Gsuite aids me in every part of my business and personal life. Leveraging on Gsuite , I get to collaborate with anyone at work from my personal computer ,not minding my current distance or my geography at the time in question.
Just like I still get to stay in touch with my social network ,monitor their progress in their personal and business life(of course the ones they choose to share), and communicate easily every minute at work and at home using Hangout. I back up my personal life experiences in real time in the form of videos ,documentations and lifelong memorable image captions all on Google drive. This keeps my memories accessible forever.

Cons: Poor support is the major bane I can point to as a Gsuite user. As much as we want to automate processes ,I do not think it is a good idea to want to replace good ,human correspondence with "canned responses" and this is what Google currently does with Gsuite,it makes no sense from my perspective as a user. For Google ,it probably makes sense as they get to reduce their overhead.

Great Experience. Easy Transition from Microsoft software to Google Suite

Jul 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being a teacher, I love Google Classroom. it is almost like having my own teachers assistant in the classroom. I am able to keep track of assignments, class attendance and grades unlike ever before. Everything is so seamless. I also love Google Drive and using google docs we are able to push out surveys and questions to all staff members or parents in one simple form that provides easy to read feedback all in one place. I really can't say enough good things about using Google Suite in the education field.

Cons: I cant think of anything. Sometimes we will run into compatibility issues with old documents we have had for years that were written or coded for Microsoft that will not be compatible but those are very few and far between to be honest.

Overall: As I stated, It is nice to have all the extra perks of having google docs being so integrated with all the other google products. You don't find that with microsoft. Also, Google Classroom is basically like a teacher's assistant. I accomplish so much more in the classroom now because Im not wasting time doing things that google classroom automatically does.

Small business saved money and gained functionality by switching to g suite.

Jul 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I ditched my companies exchange server and moved all the users over to gmail using google suite. Email still integrates with outlook, so my users never noticed the change. The only difference that I noticed was that email never went down. Our old exchange server failed constantly, and switching to google suite saved my weekends and nights! No longer do I have to drive to the office at 8:00pm because the sales guys email wont send.

I switched for email service alone, but wow does it come with WAY more than just email. It has been a slow transition, but the number of users that have abandoned outlook and office in favor of g suite is growing! This means I can stop buying new copies of office, and save money!

Cons: There is no dropbox feature in drive that allows me to send a link to a customer and allow them to upload files without logging into google. Other than that, I have zero complaints.

Overall: I removed costly maintenance of an exchange server, and was able to reduce microsoft office software purchases since implementing as well!

Capterra-loader

Simple, practical and intuitive

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros:
What I like the most is the integration it has with its multiple tools in the cloud, I can upload information to my drive, share it with my work group. I can add notes with google keep, add appointments with my calendar, are several features that help my business.
It is very scalable and it is also depending on what you invest, a powerful tool for productivity because the tool is very complete with the mails as file sharing.

Cons: Although today, the tool has support in several languages and is 24/7 is not at all fast. Before contacting you (if you are in North American territory), they usually write emails specifying the help in their own forums and sometimes it is complicated because the information is so vast that for a user with little experience it will seem complicated to the first one. But in general, it is not a negative point, because they will always help you in your products.

Overall: The fact that everything is based on the cloud means that it does not matter which operating system I use, I will always have my information at hand and it is very scalable.

G-suite absolutely rocks

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Back in 2007, I started building a freelance writing business. Because I had a slow computer with minimal space, I chose to use G-Suite tools.

For the next few years, I used Docs (spreadsheets) and it served me very well helping my clients. But then something happened. My computer bit the dust. Phew, all of my files and records were safe and sound in my G-Suite.

Listen, you can save all your docs and media locally. But someday you'll be away from your computer and need to access something. G-Suite is a major problem-solver giving you access anywhere in the world.

Recently I've begun using Google Draw. It's fabulous and I've used it to build website wireframes.

Cons: Cons are few with G-Suite. Some may say they want more storage but they give you 15 gigs free. The only suggestion I can make is they could offer more customer support besides emailing and waiting.

Overall: Easy-access to all of my business files and media. When you work on multiple machines and limited access to a network, G-Suite is by far the best solution.

G Suite is an incredible value with an excellent feature set!

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: G Suite does a LOT. Email, calendar, and cloud file storage are among the core offerings, and they're all best-in-class and work just like the main customer-facing Google products they are based on. More features are added all the time, and for a little extra Dollar per seat per month, they are now even offering unlimited storage!

Cons: I have very little to complain about. Some Google products didn't work well with G Suite, such as Project Fi, but have now been opened up to G Suite users. Customer support has not been great at times in the past, but today you can chat with someone just about anytime and get help easily. If there's one main downside, it's that it's easy to use it wrong. We've got an IT company managing G Suite for us but I find I have to go clean up their configuration regularly because they're creating users when they should create groups, or they're creating groups when they should create room resources. Google's been doing a lot to make the UI better, and likely just some more hand-holding is what's needed.

Excellent price, good selection of software, easy to use, and helpful collaboration.

Jul 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: --Excellent selection of software: I am a big fan of the G Suite software, and use many of them on a daily basis. For most of what I do, this is a replacement for Microsoft Office (from Outlook to Word and Excel). I daily use Gmail, Sheets, Docs, and Drive, all of which for most of my use cases completely replace those other software.

--Collaboration: Real-time collaboration has been a key benefit of this software. I have changed industries recently (from business to an academic position), but have kept using this software in many of the same ways collaboratively. Real-time collaboration has been critical especially while teaming up with a coworker and co-researcher on Google Sheets and Google Docs as we write a paper or compile research.

Cons: This is all web based, so when the internet goes down, so does my ability to use this software. This doesn't happen often, but when it does I have to find other tasks for my team.

Overall: Replacement for Microsoft Office and team collaboration in real-time.

A great alternative for your company's email

Jul 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: G Suite is very easy to use. I have a few clients who use G Suite and I rarely have to troubleshoot problems. You have your choice of domain and you can manage your users from one particular log in (imagine Microsoft Office 365, but a lot less features). G Suite's basic features allow users to check their email and perform basic Office like tasks (mail, documents, calendar, cloud backup). Google Drive is a great alternative to OneDrive. You can manage G Suite on your phone too. I highly recommend G Suite for smaller sized corporations needing a foot in the door without all the technical bells and whistles.

Cons: Even though there are less features than Microsoft Office 365; the lack of options can sometimes be under whelming. Office 365 comes with a robust amount of features. Don't count on the luxury of having all your programs together in one package, which is ideal for large corporations who want the software such as Excel, Word, PowerPoint, and SharePoint all on one network.

Great set of tools, they could do better with Customer Service

Sep 18, 2015
5/5
Overall
5 / 5
Ease of Use
2 / 5
Customer Support
5 / 5
Value for Money

Comments: What can I say, Google Mail, Calendar, Drive, Hangouts, etc are great tools and helped us increase productivity and be more communicated than ever in the company. But, at least for us, it looks like they expect you to never have a problem with it. In our case the customer service is bad, opening a ticket is almost like throwing a rock to a bottomless pit. But then again, I wouldn't change it for anything, and problems are not common with them.

Pros: For about 5 USD (depending on the amount of licenses) you get Mail (30 GB), Calendar, Drive, Hangouts. You get the company name... among other things. Besides email, I'd say Drive and Calendar stood out. You can configure your meeting rooms as resources in Calendar and they will manage their schedule automatically, so if you need to meet at certain room and that is booked by someone else, it will reject the meeting right there and then. It makes easier to meet someone with a busy schedule because it can look for a time where both schedules match.

Cons: I'd say the customer service like I said before, and the way you have to backup your files are the other one. Not that is not good, but it's a bit cumbersome. I have to say that I understand this since you are backing up a lot of data here, so some process needs to take place. You request backups to different components (such as Mail and Drive) and then the system tells you when the files are available for download. The cumbersome part comes when you need to restore the files. The backup is a file that you can open using thunderbird, and then you have to upload the thunderbird inbox into your account. There is (at least we didn't find) a more direct way to do it.

The amount features and convenience that it offers in the workplace is second to none.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: G Suite literally does almost everything that you need in the workplace. Emails, Calendars, document sharing, and messaging are just a few of the ones that I use the most. The interface is easy to use, intuitive, fast and there's a ton of information online. You can find the answer to any question that you have easily. The fact that it's mostly free for the majority of it's products is just icing on the cake.

Cons: Google Hangouts can sometimes be buggy and I've learned not to rely on it for screen sharing during video meetings. The video quality in hangouts sometimes cuts out, even when the internet connection is perfectly fine. This is pretty much the only thing that I don't like about the G Suite products because I think that competitors like go-to meeting offer a better product.

Overall: The biggest benefit is that you can literally do almost anything that you need to do for work within the google eco system. It's made my working life easier and I sleep easy knowing that my important documents and emails are protecting in the cloud by Google.

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G Suite is a complete solution for your organization

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The things that make G Suite amazing:
1. With Gmail, you have the best mailing solution.
2. You can choose between Basic, Enterprise and Business licenses according to your organisation structure, size and requirements.
3. You have Google Drive, Team Drive to provide you excellent document management and sharing solution.
4. You could use Google calendar, contacts and notes to access any time with any device.
5. Its much cheaper than other solutions and provide more reliability with Google Vault.
6. A powerful admin console to get all the reports, user management, security, compliance, routing and much more all at one place.

Cons: Some of the cons are:
1. There are storage limits, email sending limits and Vault restriction for basic license.
2. Google Sheets, Docs are not as powerful as their microsoft counterpart.
3. Audit logs, Admin logs have some time period after that they are deleted.
4. It has only one way sync with AD using GCDS and GSPS.

Best productivity bundle on the market!

May 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use Google Apps for Work for just about everything - sharing documents, creating spreadsheets, storage, collaboration, email, calendar and we're looking into creating an intranet with it too; something simple to keep work info stored without having to install another Wordpress CMS and maintain it too. The basic $5/mo/user is enough to power up any business' productivity needs! A must have in today's workplace.

Pros: An all-in-one/one-stop-shop for productivity. The apps available to use with Google's email are AMAZING! Email on steroids. Google's calendar is in a class by itself. Google Drive's ability to work with Docs, Excel and PowerPoint is invaluable. And did I mention Storage? Yes, Storage! Easily accessible storage for files of all types. Lastly, for the amount paid per month, Google Apps for Work tops the list of productivity necessities.

Cons: I currently do not have any cons about Google Apps for Work.

Recommendations to other buyers: Try the 30-day trial and pick apart everything! If you already use Gmail, you will love the extra features Google Apps for Work offers, such as the custom use of your domain name and the extra storage you'll need!

All In One Place

Sep 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use G Suite for a Charity that I volunteer for. All staff use gmail, drive, calendar and more to keep track and organize. It's surprising how helpful it is to have everything in one place. We are all connected because it allows us all to have access to the needed content and/or share within. Just like you would for your personal gmail accounts, you can do all the same in G Suite except that you have to be careful about setting up the settings correctly. In our case, our settings are such that we cannot share drive content with non G Suite users and that's sometimes annoying as we have volunteers who aren't installed yet. But I think that's a setting you can change. Additionally I also believe it's a setting, but G Suite users (while logged in) cannot be invited to view non G Suite Google Doc links.

Pros: Everything is in one place and we stay organized. It's easy to share content with everyone in the organizations and share calendars and appointments.

Cons: Settings need to be setup that are realistic - if you have people outside of the organization that might need to receive documents from your drive or share outside-drive docs with you, you might want to check those settings first. It can be annoyed to be denied the right to share after entering 50 addresses. Additionally, if you already daily work within the Gmail sphere in a personal way, flipping back and forth at first seems easy but if you work in Google Docs, it's annoying because you aren't really sure which login you're in until after you've started a document and then realize you're creating it in the wrong drive.

Recommendations to other buyers: Make sure that you review what control you have in settings and if meets your organization's needs. Additionally makes sure that everyone you're going to add is going to the tools properly. Putting documents into the Drive really helped save and organize us but only after people understood that this is what this was for.

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Great platform for working remotely

Jul 28, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The developers get the opportunity to work remotely from home by accessing their files with g suite, which is made keeping in mind the needs of the businesses. Intuitive calendars keeps your life on track and you never miss meetings. It provides a good cloud storage which can be accessed for thousands of files with very fast speeds. G suite provides great templates for making the documents. The one click sharing is also very good with the help of links. The communications have also improved and the collaborations with G suite in team is amazing.

Cons: There are very few organisational requirements such as data migrations which seems making g suite lag behind. The third party integrations could have been better. We also want a fast way for contacts sharing in g-suite.

Overall: G suite is like a daily need tool for our company. We are sharing documents on the go and cloud storage has been great for collaborations. The teams have video conferences and we manage our projects remotely using g-suite.

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Agile and Central to business

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: G Suite can integrate with everything. Salesforce, Intercom - no software ever has an issue integrating with G Suite because it is so popular.

There are no problems with displaying emails. Sorting and tagging emails into folders or with labels is easy and makes life a lot better. Google Calendar is also easy for our team to use on an organizational level. Nothing ever gets lost.

Cons: I like everything about G Suite except G Suite Google hangouts. Google Hangouts needs major work, but honestly other email and calendar solutions like Outlook don't really even have a video conferencing product. I believe Google should either commit to working harder on developing Hangouts, or deprecate it, instead of having users go through a clunky conferencing interface.

Overall: I've used G suite at the past three companies I have been at, aside from a brief unfortunate stint with Outlook. I would pick G suite over Outlook any day. It offers organizations tons of benefits from an integration level, and it's just easy to use.

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All the tools you need in one place!

Aug 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Use every day Gsuite, where I have all my documents centralized, Personalized email with the domain of the company, calendars, applications in one place.
I really use all the components: Drive, Calendar, Hangouts, meet, keep, Docs, sites.

What I like most about this suite of tools is to be able to access each one from the same interface.

Cons: It really adds a lot of value to my professional development by having all my resources in one place, however the new video version called: hangouts meet does not allow people to join the call. It is not a problem but we were used to adding to anyone without sending the link to the meeting.

Overall: Personally, it is an excellent package that integrates different tools that allow your organization environment to be more efficient, since having access from one interface to any of them speeds up the response and communication times between your users or employees.

I use it every day both in my company environment and in my personal information.

100% recommended to all organizations.

An intuitive flexible and fast interface

Jun 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Gsuite provides seamless integration between calendars, email and drives which makes work easier and faster. It has an intuitive flexible and fast interface. Creating new account, changing domain setting/themes and changing configuration is very easy in the dashboard. One can write a document or create a spreadsheet in drive, share it via gmail, and schedule a meeting to talk about it via Google Calendar. All documents and services are available through permalinks which are really useful in referencing something. Everything can be customized easily and your entire team can edit a document at the same time.

Cons: Gsuite is not compatible with IOS. Also Google hangouts is not supported with file & media transfer like skype. At some features, downloading & uploading a file is still a necessity. It is good but would be better if transfer of ownership of documents from one organization to another have been possible.

Desktop apps are better but you can't live without G Suite

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: G Suite integrates with everything and if you are an android user you really have no other choice. Gmail is the industry standard for email. It has a powerful search feature and lots of third-party plugins. I don't even know of another solution that can come close Gmail if you need your own email domain hosted. Google Docs is one of my favorite parts of G Suit. I am a journalist and it has changed the game of working with others. I love how two people can work on the same document at the same time without messing it up.

Cons: Some of the apps are better than others. There is no desktop version of G Suite. My email is through Gmail but I much more prefer using a desktop email client. Gmail does not play well with Google Assistant if you are using the G Suite for work accounts. The lack of this functionality does not make sense. I am forced to use google work so I can host my domain and email with google.

We use G Suite to run much of our business operations.

May 08, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support

Pros: It such a broad category but there are many tools that we use every day, including Gmail, the Calendar, Hangouts and all of these are instrumental in running our business. I'd say I like Gmail the most because i came from Outlook. It took me some time to adjust, but I like how Gmail keeps the labels and messages threaded. I also like using Hangouts for video / audio chat, and the feature that lets you call a user on their phone.
I also like that Docs, Sheets and Drive (and probably others) are searchable and something I can access from any computer provided I login, instead of having to deal with IT, Firewalls, VPNs, etc.

Cons: I might chalk this up to implementation, but there are so many tools that I don't think we know what they all do, or if they would be of benefit to us. Many of them, I've never opened. Some just feel like a failed experiment that Google offers but should retire. (Google +).

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Great Features!

Aug 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: G Suite is great for businesses. You have your emails, your drive, your documents, your calenders, and hangout all in one location. It is very good on desktop but you can bring it also with you via your smartphone, so when you're away from your desk you can still get a multitude of work finished. It is very user-friendly and easy to use. Syncing up your work and your technology to have access to your job from anywhere is truly seamless.

Cons: You are reliant on the cloud where everything is put on so that means if you don't have internet of course then you can't access it. Some of the programs offer offline editing but only if you have those programs in advance, which I think is pretty reasonable.

Overall: A lot of people are already familiar with google as an email provider but they have combined a lot of must have programs for businesses in this suite. It is a really great platform that compasses a lot of apps that will enhance productivity and connectivity.

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G Suite has taken over our entire company for e-mails, doc sharing and calender.

Jun 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The best thing about G Suite for us is that it is one ecosystem. The e-mails, calender, docs that you use are all tied to your only account and that has a lot of advantages.

The most used applications in our company are Gmail, Google Calender and Google Docs.
Our users used to have their own e-mail client (Outlook, Thunderbird,...), but now they've all switched to using Gmail in their browser. As IT manager in our company, this saved me a LOT of headaches :)

Google Calender is our second most used product. Everyone has their own agenda and can see the agenda of their teammembers. Me and another manager can view and edit every agenda.

Cons: We have no remarks, just 1 general issue; it can get confusing if you use Gmail for 2 mailing addresses in your browser. Sometimes it's not clear on what account you are working.

Overall: Way more productivity and way less work for our IT department (me).

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Our University uses the Education version of G-Suite and we couldn't be happier

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love G Suite's cloud setup that allows our teams to collaborate on documents and projects wherever and whenever we need to. Collaborative document creation, spreadsheet creation, and incredible video conferencing tools like meet.google.com gives me the ability to work remotely with a team of technology specialists and keep everyone on the same page at the same time.

Cons: There are a few cons to the educational version of G-Suite software. The biggest is probably the lack of ability to record our Google Meet video conference meetings. Being able to record the meetings would really enable us to provide a better service to our constituents. Otherwise I have no regrets!

Overall: GSuite gives us incredible collaboration tools that live in the cloud and can be accessed from anywhere whenever we need them to! I highly recommend using Google Suites for keeping everyone together on the same page and providing a bunch of great tools for teams to use to get work done.

It's amazing. Have used it for many years.

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The pros of this would have to be: company's mail, storage space, and the search feature. These pros make it very easy to use.

Cons: The cons of this would have to be: Integration with desktop email or with the mobile clients is missing, which is much needed by the corporate executives as they are used to it. There is a lot of "change management" rather than the true "plug & play" functionalities.
Connectivity to mobiles could be crude and kludgy. So one needs to support mobile use cases with far more force and more attention than done previously.
Business-friendly administrative console/access is missing. Users would either be the "super users" or simply users.
No such capability for forms inside this emailing client. Many business processes need the emailing system for forms and other things like workflow etc. So they are only given the DIY frameworks rather than any actual and out-of-the-box capabilities.

Capterra-loader

A great product for businesses of all sizes

Jul 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: My business is virtual based so I love being able to have everything, together, organized and accessible from any device or location through the cloud. When working on my computer, the File Stream app makes it so my accessing and saving files is the same process as if I was working on my local hard drive, making it easy and convenient.

There are a lot of 3rd party apps to extend the functionality, organize my inbox and more. My business productivity went up since I switched.

Cons: Setup can be a little intimidating and confusing. The Admin Console isn't very intuitive and user friendly so I often time have to rely on help docs to figure things out. The quality of the support documents varies wildly depending on what I am looking for.

Overall: All business aspects (email, calendar, file storage, document creation, etc) all together in one place, working seamlessly together and accessible from any device and location.

Capterra-loader

Google always reliable and at the forefront digital, G Suite trustworthy tool for our documents.

Jul 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros:
G Suite provided a good help for the management of digital files, the suite suite guarantees the transport of documents, from any mobile operator we can access, google and all its complements working together are a solid help for our virtual world, it is easy to access and storage very reliable your cloud system gives us a lot of security and above all confidence.

Cons: is not that I dislike but I think that its n compatibility with other operators takes away users is to say that users who use hotmail can not access this tool because it is not compatible, the same happens with a user of linux and others.

Overall: one of the benefits has been the fast handling of files, I can edit my files while I am traveling or if it requires certain modifications I can do from my home and send quickly to work, also with its graphic tools make the documents have better presence and with the proper use of the whole package you can achieve very solid and understandable reports.

Great suite of products, but I use email the most so this review will focus on that.

Apr 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like that I can combine the power of Gmail with my personal / business domains. Drive, Calendar, Docs, etc are all available for free from Google, but paying for G Suite gives you two important things in my opinion: more storage and Gmail that is connected to your domain name, meaning you can use Google's email servers rather than those provided by your domain registrar or hosting company. The other most important feature of this service, for me, is push email via Exchange on my iOS devices. This is a must-have for me and is the reason I've been using G Suite for many years.

Cons: Customer support has always been hit-or-miss, though it's much better in recent years. Also, Google products can sort of feel "beta" at all times, and are subject to change without notice. They can also require a bit more technical knowledge than most people are comfortable with.

I can't imagine running my business without it

Jul 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's incredibly easy to point your domain name to Google's servers and start setting up employee accounts with GMail, Docs, and more. The administration features are very extensive and allow you to choose which specific Google apps each user can access. It makes it very easy to share documents with other users, or even just lock document access (such as Google Sheets) only to users on your domain. Pricing is great, starting at lower price, this easily is the most extensive, cheapest business application and collaboration tool we use. I can't imagine running my business without it. Customer support is also fantastic and the few times I've had an issue, someone was able to talk with me on the phone and fix it in under 5 minutes.

Cons: I'd like a bit more customization options. It's great to be able to replace the Google logo with our business logo in Gmail and such, but it'd also be nice to have a universal theme or accent color across all apps, to match our business colors or something of the sort.

G Suite is a fantastic value for business email and doc sharing

Mar 21, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Gmail is a robust platform that allows us to have several email accounts in one inbox. It has a lot of features like canned responses, turning emails into tasks, and it's all in the cloud. The Gmail apps work great and sync up with all other devices fast.

The Docs is the easiest way to collaborate and share documents online.

Sheets is a great way to view spreadsheets on mobile devices.

We also use the Calendar and it works great.

Cons: I find the worst thing about the software is that it can be difficult to find clear instructions or to locate features that are included. Sometimes we have to "Google" Google, and find outside sources that explain how to use certain features. Sheets and Docs have limited feature sets. They are not exactly Excel and Word replacements. But work great if you don't need the extra features that the Microsoft products have.

G-Suite Is Showing It's Age

May 04, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: Google revolutionized the "cloud based office suite" arena with this product. The ability to work in real time with coworkers is fantastic, as is the integration with other aspects of Google's ecosystem (gmail, tasks, drive). Using the suite is intuitive and straightforward, no matter what platform you are on (PC or Mobile)

Cons: Progress really seems to have stalled out in recent years. Google Sheets, in particular, matches up particularly poorly against Microsoft Excel. Docs is fairly simple, but it now suffers from some of the same weird formatting difficulties that plagued Microsoft Word for years. Slides has improved, but still suffers from difficulty with image rendering and is nowhere near as fluid as Microsoft PowerPoint. In short, Microsoft really stepped up their game in response to Google. Google hasn't responded as aggressively as I would have liked.

Capterra-loader

We switched from a Microsoft based company to a Google company and couldn't be happier.

Mar 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: We switched to this software to simplify our network. Being able to manage our users and emails without the need for expensive servers or data centers has been a big advantage. Giving our users the ability to access their email without the need of extra software like Outlook. Also having all the google products like docs, sheets, slides made the change even easier.

We have also been utilizing the Google samL and sso options for many of our other web based tools making login and provisioning a snap. Also being able to control and manage our Chromebooks and what the users can do within Chrome has been a huge benefit to minimize the amount of harmful apps our users could potentially load.

Cons: Some of the settings menus and options aren't as intuitive as they could be. Making setting changes a little more difficult.

Capterra-loader

G Suite is What Office 365 Users Dream About

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love G Suite or at one time called Google Apps. It is the best way to set up your business's email. You get so much for a month. Personally, I love Gmail way more than outlook and office 365. I like that you get a sold cloud storage of 30gb and all the apps to help you run your business. It makes it easy to collaborate and add new users as well. Overall just a much better system than office 365.

Cons: The worst thing about G Suite is the sharing of links in Drive. I think they need to adopt the Dropbox model there. Office 365 struggles with the same thing in SharePoint. You have to have access, etc. to be able to open it half the time and it makes you look bad in front of clients. Also, think Google needs to roll out a full project management suite with this platform. It would help them dominate and only make this software stronger.

The best administrative tool to have your company in one place

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With G Suite you can use the Google products with your company account, that is very useful because you are used to this products alright! So you can use Drive yo save your company files or you can use Google Sheets to have control over whatever you need control. You don't need to learn new tools. Google is always bringing new features and working to offer the best user experience possible so it is something that it's worth having.

Cons: In general, G suite is a very good platform. Maybe one thing that could go better is the offline experience, because if you're not online, you cannot access the G suites platforms. So maybe they could create an offline software for this specifics moments.

Overall: G suites helps to organize and have control over your company files and processes. Everybody who is part of an organization can find and use files and assets very fast and secure.

Capterra-loader

Thankful to have been able to set up an email server for my non-profit!

Apr 24, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I was looking for an affordable way to set up a .org email domain for my non-profit organization. G-suite was the answer. Gives us all the features of gmail that we love while giving us the professional ".org" email addresses that we were looking for. I didn't pay one cent for this service, although I believe there are additional special features that I could purchase, if needed.

Cons: I initially had trouble figuring out how to create multiple email addresses for members of my organization. Some of the features of this product are not extremely intuitive and would be difficult for a "beginner" to navigate. Thankfully, I was able to get help over the phone and resolve the issue fairly quickly.

Overall: Was able to get .org email addresses for all members of my non-profit at no cost to me. Can't beat free, so I recommend the G suite to just about anyone looking to do the same.

Capterra-loader

Your office tools and applications, anywhere you need them

Jul 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: G Suite is totally Cloud-based, except for the local Drive sync agent (File Stream agent) and the mobile apps; therefore, you're up and running from day one in (almost) any device you have deployed in your organization that is Internet-capable. All its modules (office, communications, administration ) are interconnected, and of course they have full collaboration capabilities, so you can perfectly have a team spread all around the globe working at the same time on the same document with complete interaction between all members.

Cons: There's always more room for third-party integration support. Google encompass a vast variety of integrations in form of plugins, and also uses a well documented API interface for developing extra functionalities, so the integrations are feasible, if only with some development effort.

Best Business Services Suite

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Pros: Accessibility, intuitive, user-friendly, very customizable to our company's needs. Easy to add/disable/delete users and pricing is incredibly fair. Allow/Block access to certain applications and connect everyone on one network. Google products are already in a league of their own, this makes using all of their products and programs for your company as easy as possible to give small businesses a professional appearance and large presence. Compatible with Android/iOS users and syncs up seamlessly to nearly every other software.

Cons: Sharing between organizations (different G Suite company accounts) can present problematic if you're not familiar with the "back-office" side of G Suite. It's fairly easy to use though and there are a considerable number of tutorials and user-based help/support resources.

Capterra-loader

High productivity and optimal teamwork.

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The company is managed perfectly in the cloud, it is very good for storing files defining the policies of use and security.
Allows extensive configuration of user permissions and devices to be used.
It is very didactic to organize the agenda and events. I love that.
The option of being able to require the user to install the Device Policy app is very important, since the user must accept the organizational policies according to the configuration and standards of the company, I think this is great.

Cons: There are some documents that lose their settings. It is necessary to have objectivity according to the package to acquire according to the use, services and number of users that is needed since there are limitations in the Gigabytes according to the plan.

Overall: Optimum management saves time. Powerful Online Tool.

Great for Basic Plan

Jul 16, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The G Suite from Google is a product with various options. It offers three choices of Basic, Business, and Enterprise. I use basic as a small business. Basic gives you business email, office style tools, and 30 GB cloud storage. The business email is what shines with G Suite. With Basic, I was able to make my business email with the same domain as my website.

It is very cheap and a steal in my opinion. The 30 GB can come in handy if you do large scale projects but I don't utilize it as a small business. The create documents & other document tools are good too.

Cons: As a small business owner, the only downside I see is the limits of how many business emails you can make. It depends on the size of your business so again it all depends on your company's needs.

Crucial For My Business

Aug 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This is such an awesome product, and even better, it's free! I run my business remotely and without G Suite it wouldn't be possible! I can instantly share all the files I save and update with anyone whose allowed to see them. I can see what work other people are doing and view documents they save to our files. I never save anything to my computer hard drive anymore because it's simply not reliable - what if my computer breaks or I lose it? Instead, no more worries because I can access my files from anywhere anytime. I trust it completely. There was one day for about 2 hours I wasn't able to access my Google Sheet because of an error, but besides that zero issues in 5 years!

Cons: There's not quite as many options as there are with Microsoft Publishing programs, but it's not a big problem

Capterra-loader

The obvious choice for basic enterprise tools.

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: With many people already familiar with gmail and drive, the g suite is the obvious choice for a company suite of basic productivity and collaboration tools. Beyond the basic spreadsheet and document options, things like google hangouts put a common tool in the hands of everyone with only one login. Also, you can easily log into multiple accounts in the same app (for ex: mobile app with both your personal and work email).

Cons: In general, the g suite tools are great introduction or lightweight options for basic tasks. However, if you need further functionality, you will probably find yourself paying for a tool. For example, google forms opens up a world of possibilities without needing a programmer. However, there are a fey key features still missing that may lead you to purchase something like qualtrics.

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G Suite is Simply the Best for Small Businesses

Aug 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: G Suite is a phenomenal suite back for your small business! The cost is very affordable compared to other suite software. I enjoy using Gmail and Calendar for business. They are 2 of the best programs Google has created. The ability to use G Suite on your phone is incredible. No other suite is going to give you that ability for the price of G Suite.

Cons: The only con I can think of is that this is not like Microsoft Outlook. If you are used to Outlook and the features it offers, G Suite is not for you. G Suite is simply not like Microsoft Outlook in any way.

Overall: G Suite has been fantastic for both Gmail and Calendar. It has freed up hundreds of hours for my IT department because the systems simply don't crash. Employees are able to be mobile and still send and receive email. Employees can continue to keep a schedule with Calendar even if they are not in the office.

G Suite is a great set of tools for schools.

Dec 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For schools you can't beat the price. We switched to gmail over 3 years ago from exchange and it has saved us a lot of headaches and costs. Not to mention it's integration with chromebooks! Google docs, drive, sheets and so on work seamlessly across all devices (with some formatting exceptions which can be an issue if your a teacher testing on it). This allows for a fruitful BYOD program. It also frees up server resources and is far more robust and loss/malware resistant. G Suit is a great package and I'm surprised that the uptake in schools is mainly in the US!

Cons: For commercial use it is a bit pricey and it's not as feature rich as Office 365. There are ways of using both in a district but it can be tricky to setup/filter.

Overall: Free cloud, office, storage, collaboration tools for schools for our school.

My favorite productivity suite

Jul 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Google's productivity suite is powerful, seamless and borderline irreplaceable for people like myself who've gotten so used to it that the thought of being forced to use Outlook makes me cringe. More concretely, a few features I love include gmail's high availability of useful extensions, gDrive for easy permissioning / unlimited storage and the ease of simultaneous collaboration with Docs and Sheets.

Cons: Docs / Sheets aren't a full Word/Excell replacement for most Office users. Also since these are cloud hosted apps, internet connectivity is required to access many critical functions. I've had a few situations on mobile where I needed to look up an old email but could not run a search, which would have been possible if messages were stored locally.

Overall: Simply the best productivity suite for my money

G Suite is best for business email, events, calendars and cloud storage

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: G Suite is best for you business email where you get your custom email address like info@yourdomain.com with 30 GB of cloud storage in basic plan. G Suite also provide shared calendar, documents, ppt and sheets. The best thing G Suite is very cheap for educational institute. It 24/7 online support is best in class.

Cons: Pricing of G Suite for small business is bit costly when compared to other email hosting provider like godaddy. You need to unitize both service providers wisely in order to get the benefit out of it using some techniques like email forwarding and alias from address.

Overall: In my company we are using G Suite to provide email accounts and rich google services to educational institutes. We have integrated G-Suite in one of our Institute management system. I would recommend every online business to use G Suite for their custom email needs.

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This is the most complete software package you'll find anywhere online and for the best price!

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Google Suite has everything! All your computing needs are in one place in the cloud and accessible from anywhere by anyone as long as you have an Internet connection. Even if you don't have an Internet connection you can still work on your files offline as long as you have it all synced up which has quite literally paid for itself in time saved. Team collaboration is seamless and never fails. Not to mention the free 1TB of Google Drive space is something no one should be living without.

Cons: Honestly, there's not a single thing I didn't like about the Google Suite. It all felt familiar and even the most troublesome end users can pick it up and start working without an issue.

Overall: Easy to use, easy to administer, simple migration, and backing up has never been easier since it's all in the cloud already!

For a business of more than 5 users, this is a must.

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love how the professionalism that comes with having our own domain name for our emails. There is also more storage space than being a regular user, and for our educational accounts it comes with unlimited storage. There are options for other types of users and organizations as well. This has freed us to consider forgoing a server and storing everything in the Google cloud.

Cons: There are restrictions when not an administrator. There may be information I would like to see or changes to my account that I would like to make but I cannot (i.e. changing a forgotten password requires someone else to do it for me). Not much of a downside though when considering how connected and secure we are.

Overall: Professional look to emails, stronger and more fluid data connections with co-workers, and larger cloud storage space.

Capterra-loader

I can't imagine my life without it! It allows me to coordinate my email and group in an easy way.

Mar 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I love the way I can use Google+ to log into several different sites that I am a member of. I don't need to have as many passwords memorized since I can just use the one for Google+. I can access several different emails in just one place. It makes my life flow in a great way!

Cons: Sometimes it seems to take me through so many screens and questions before getting to what I really want to do. I do realize that they are making sure that everything in my account is up to date but sometimes I just want to do one thing and not have to deal with all of the rest. I wish it had an option so I could just skip all of the updating and just do the desired action. This doesn't happen all of the time but I notice it when I am in a hurry.

Overall: Speed and easy access to many different websites from one location. I love it!

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G Suite makes IT simple

Aug 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I'll never administer another mail server as long as I can use G Suite. It's simple for users - everybody is familiar with Gmail. Drive works well for us with the new Team Drives, and with Vault backing everything up. Google provide a lot of security behind the scenes so we don't have to worry much about the malware arms race.

Cons: G Suite and the Google products work well if you're wall to wall Google. Everyone has a Google account. If you are a Microsoft shop or your users all use the Apple apps, you'll have two ecosystems which play reasonably together but you'll be fighting the edge cases and places where they don't work as well as just plain Google.

Overall: G Suite has saved us a huge amount of time and effort administering IT. It's all in the cloud so our users can work from anywhere, and collaborate effectively.

G Suite continue to be innovative

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: G Suite continues to provide innovative ways to collaborate in real-time. The new Enterprise version comes with almost everything you need to be productive on a daily basis and can replace several other solutions that you are probably using right now like video conferencing(New Google Meet with dial-in access) and email encryption. New Team Drives(part of Google Drive) can replace your file server(s)/network drives and is easier to use. Expect more new features to be added to create even more value!

Pros: Easy to use. Real-time collaboration is great for remote employees or different offices or collaborating with customers. All your productivity tools in one place saves time and increases productivity. Very secure if proper steps are taken - would recommend working with a partner.

Recommendations to other buyers: Work with a partner on the setup, migration(if needed) and on-going management and end-user support to get the most out of your investment.

Everything you will ever need!

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Has everything you'll need; slides, sheets, and docs that are the Microsoft equivalent but free and a part of google drive. Google Drive which is a free online cloud storage. Gmail which is in my opinion the best email service provider, Calendar which is also in my opinion the top notch calendar. Also, the G-suite syncs with everything I need. I build a few websites which I ported over my domain to google.

Cons: No real cons, I try to change everything I use to the G-suite. I guess my only complaint would be google's customer service. They have very well done and informative instructional videos for each part of the G-suite, but if you had a questions, you would have to find the answer on a forum.

Overall: Everything you ever need is all on one place... a very well put together, easy to use place.

The best option for my company

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: - I use it since the beginning of my company and I am absolutly satisfied with the service and the functions it has.
- The best thing is the integration with all the services of the platform. When you use them all is when you get the best benefits of updating, integration and collaboration.
- From the handling of mail to the use of docs and sheets. It's great.

Cons: - From my experience, there is not much I do not like about the service that this Suite offers, if I have to mention something serious that the options and functions of docs and sheets can improve.

Overall: Mainly the biggest benefit is that because I started as a user for a long time, the whole service is free for me.
And from the use of emails to being able to simultaneously share and edit documents and update quickly is a great way to be more productive and save time.

Capterra-loader

G suite has everything you need.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Honestly, there is just not going around it, G Suite is the collection of tools you will use.
There is nothing like being able to have your email and your documents in the same place, being able to work and colaborate online in real time.
It simply works, you don't have to crack your head to figure out how and you don't have headaches making it work and maintaining it.
Google is the best there is online.

Cons: The price can be a bit expensive for people starting up. Yet once you consider everything you get and you really understand how to use everything you get you can make it worth your while and then some.

Overall: I can work remotely.
Meaning I can have all my documents online, all my spreadsheets, do my daily routines outside of the office and be able to work on any document wherever I am.
It is the mobile office.

It goes without saying the G Suite is great.

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: You don't need one more testimonial that google has put out a reliable set of tools that your organization can use at low or no cost, so I'll use the opportunity to recommend Zapier or Scripts to streamline anything repetitive you find yourself doing in Google Sheets. There are very helpful forums where google "technical experts" and good samaritan fellow users explain how to implement time-saving techniques. Workarounds exist for random blindspots like the lack of a function for "date of entry".

Cons: The only thing I can think of is that calendar meetings default to Google Hangouts which can confuse people if you forget to change it - and Google Hangouts is too buggy to be anyone's go-to method of meeting remotely. If you want to find a customer service rep from google who will address your concerns individually, it won't happen - there isn't exactly customer support, but there is a strong public knowledge bank.

Capterra-loader

G Suite - great tools for everyday purpose

Aug 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is one of the best set of tools we use on our company, right from Google hangouts to Gmail all are as good as we expect them to be. Great and cheap tools to be used for our company everyday purpose.
Some of the tools we use are : Gmail for sending mails, Hangouts for client calls, Google Drive for sharing and storing files, Google sheets for tracking of our expenses.
In general this is a nice tool for the small and large companies !

Cons: Nothing much, we really hate the regular UI changes and we feel it difficult to find a button we used to find on the old design. So please make changes on the UI on yearly or something like that. We really like the new design, please don't spoil it google.

Overall: We Depend mainly on G Suite and all our business reply on it. G Suite is awesome.

Capterra-loader

Makes teamwork enjoyable and easy! Forget about loosing files o past edits....

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Well... you have one place to find, create, share, organize and edit all your documents. You never need to save, it automatically saves everything you do, letting you go back to a past version if needed. And of course, you can upload and export documents from/to a wide variety of formats. And one of the best thing, it allows several users to work on a document at the same time, showing each's users edits on real time... how cool is that?!?!

Cons: The only thing I dont like about it, its that sometimes when internet fails it wont let me keep working. Luckily they have an "allow work offline" option that lets you keep on editing, and as soon as the internet goes up again, it will save the changes made..

Overall: efficiency, productivity, collaboration, speed, security, compliance, facility

Capterra-loader

G Suite is becoming the standard for corporate email plus productivity.

May 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: G suite integrates with almost everything and offers a comprehensive solution to messaging, calendaring, document, spreadsheet and presentation collaboration. Working collaboratively internally allows us to avoid costly file servers or the risk of file corruption when multiple people edit and save a file at the same time. Most SaaS software has a native g Suite integration.

Cons: There is almost nothing to complain about this platform. While the documents, sheet and presentation software lack a little bit from their Microsoft based counterparts, I am willing to deal with this because the ease of collaboration.

Overall: We were able to bring our entire team together on many levels. Document sharing and collaboration and the ability to link to files from almost anywhere makes this a no-brainer for most businesses.

Capterra-loader

Google's all in one business tool that provides the apps to get all the jobs done

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part of the Google Suite is the ability to configure email, docs, spreadsheets, and powerpoints, all in one place.

This gives access to your team the collaborative nature of Google Docs, Sheets, and PowerPoints. They are not Microsoft products but work great with any of your document file types. In addition, Google Drive integrates directly into a large suite of outside 3rd party apps.

Cons: Google Suite and some of its apps, do not function as well as the official versions (MS Word, Excel, etc.) We have noticed issues where we tried to compile Excel data in the Google Sheets (their iteration of excel).

Overall: The ability to easily share and create projects, is an indispensable asset. Every tool meets our needs, unless of course, you are pushing the SaaS based application to its limits.

Google has done it again... an excellent product that just keeps getting better

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I use the entire G Suite of products on a daily basis both at work and in my personal life. Gmail is by far the easiest email provider to use and I get the least amount of spam to my inbox when using it. Google Drive/Docs/Sheets/etc. are also excellent products that make sharing documents and other content with my coworkers and family so much easier. Docs has continually become a stronger competitor for Microsoft Word and I find myself using Word less and less and moving towards Docs.

Cons: I do wish that they would improve Sheets a little bit more. There are several features (flash fill, sorting options, etc.) that I wish would be "recreated" in Sheets.

Overall: Gsuite makes collaborating and communicating with coworkers and family a breeze! Couldn't live my life without it.

I use Google Suite tools almost every day with work and in my personal life.

Jul 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE having the ability to access my work from any internet-capable device. It makes things easy when I am in a classroom working with a teacher... I don't need to bring my computer in order to share documents, videos, presentations, etc. with them. The collaboration functionality has made our work so much more productive, as we can have multiple people working on a project simultaneously.

Cons: It is not unusual for Google's Help tool to be "behind" their updates. When I can't figure something out on a Google Doc, Google Sheet, etc., I typically have to search the web to find answers from other users. It would be nice to be able to depend on their internal Help button.

Overall: The collaboration capabilities, as well as the "anywhere" access are SO helpful to my work and life.

The perfect small to medium business email solution

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to create accounts and alias accounts has made this software a dream come true for our medium sized business. We own a number of domains and the ability to set up alias accounts with ease makes gsuite perfect for our use case. Something that is possible through other solutions is made effortless with the use of gsuite. The added spam and security protection offered by google also gives us peace of mind in a world full of phishing and virus scams.

Cons: The biggest con as an administrator of gsuite is the admin control panel. It seems like some of the options are counter-intuitive and I find myself researching how to get to the right menu more often then I would like.

Overall: The ability to consolidate all our domain name's emails into a single account with ease.

Capterra-loader

Excellent way to combine independence with your online documenting.

Apr 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that I can have an external email that appears like I have an active domain. I do have the active domain, but all the email service is through Google, so I know it's going to be accurate and allow me to do the same searches and follow-ups as my other Gmail account.

Cons: Sometimes the instructions are vague on using the documents and online extras. But only in the sense that you have to know what you're looking for to be able to get the exact details for implementing a feature or add-on.

Overall: Independent email with a huge storage ability was a big thing, along with having online document handling so I can share and work with a variety of my colleagues and clients. I enjoy the seamless interfacing with my existing desktop and mobile programs that allows me to use the system as if I had no "separate" email address at all.

I have setup a number of clients on the G-suite (Google Apps) and have been happy.

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: The email, calendar and contact modules are very good. Google has a 99% up-time guarantee and I have never been down because of Google. The outlook sync utility works very well and acts almost like an exchange server with mail, contacts and calendar. Google setup is pretty well native on most mobile devices and works very well. Calendar sharing is great and easy to setup.

Cons: Sharing of contacts like one would share in an Exchange server is next to impossible. It is not an easy click and share, but the admin needs to go in through the back door and add API codes and whatever else. In the end, a user was not able to share contacts like one would expect. Also, file sharing in the Docs or drive modules is a bit difficult to figure out.

Google continues to offer excellent products. G Suite is no different.

Jan 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: G Suite comes packaged with a variety of different functions or apps. We predominantly use the email service, but Google Drive has also proved invaluable. The email is secure, offers the option to be HIPAA compliant for those that need it, and has a lot of control with being able to view email logs, setup aliases (and domain aliases), groups, and control which users have access to what.

Cons: For those that just want to use this as just an email provider, cost per month per user could be a little much. Using the other services though is where this value is made up significantly.

Overall: G Suite provides us with a great email service that filters for spam intelligently and effectively. Those emails can also be HIPAA compliant, so it provides a great option for many of our clients.

Capterra-loader

Our entire organization is based on G Suite and we couldnt live without it

Jul 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a 25 person company, with no full time IT staff, we love the value and ease of use of GSuite. We run gmail, Sheets, Docs, Hangouts, Drive, Slides. I cant remember the last time I used Word or Excel and our new employees we dont even install on their machines

Cons: I also use gmail for my personal email and I have difficulty going back and forth on the same computer. Organization of emails is a bit of an issue but we have so much storage, I just keep everything in my inbox. I did however discover that the search is so-so and sometimes I still cant find stuff

Overall: Our entire organization runs on GSuite and I dont know how we could live without it. In addition to the individual benefits, the ease of sharing documents, cloud document storage and how easily you can upload Office documents is key.

Anyone can become a small office IT manager with the help of G Suite

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: We haven't had to hire an IT manager because G Suite makes it so simple to manage email addresses, email signatures, shared calendars, etc. Most people already know how to use Google products so this make transitioning for new hires very simple. Calendar syncing directly to phones works perfectly with Google Calendar.

Cons: We haven't figured out how to make a standard company signature line without having to set this up on each individual email account by copying and pasting the desired signature line. It would be great to edit the logos / wording in the signature line 1 time and have it adjust across all email accounts, but right now if we edit the signature line we have to access each and every email address and manually change it.

Capterra-loader

We use GSuite at work, but I also use it at home.

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Everything you need is there so you don't have to buy Microsoft office. If you already have office, GSuite is compatible with it. When your using the office product portion, it is always backing up your work, and you can always go back and retrieve an earlier version of the software should you need too.

Cons: There are the occasional hiccups in compatibility with Microsoft office, for example, if you create a checklist with checkboxes to the left "AKA Bullets" and then upload the document to Drive and open with GSuite, the software does not know how to interpret the checkboxes.

Overall: Has everything we need to conduct regular business at work. I also use this at home as well to keep things organized within the family. being able to access this from any connected source is a huge plus.

Capterra-loader

G Suite is a no-brainer for our organization

Jun 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: We are a non-profit, so G Suite is free (providing your 501c3 credentials). This gives our entire team a good amount of cloud-based storage, one of the top email platforms, and some great communication and productivity tools for us all to be on the same page. Google's ecosystem is very user friendly and G Suite is no different.

Cons: Their support is all document based. There is no email support or phone number I can call. I know Google is a massive organization and a ton of businesses use G Suite. I'm surprised it's hard to get answers to some simple things. You just have to Google your question and look through support documents.

Overall: Saving money on expensive email platforms and cloud storage. Giving our staff a unified platform of tools we can all use together.