Best For

For businesses of all sizes.

Product Details

Collaborate with your coworkers and clients remotely through group video calls, screen sharing, and messaging.

Contact Details

Microsoft

http://www.microsoft.com

Founded in 1975

Located in United States

Starting Price

  • $5.00/month/user

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Support

  • Online

Skype for Business Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Skype for Business Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4/5

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Showing 50 of 8379 reviews

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Showing 50 of 8379 reviews

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Reviewer's Role
Length of Use
Frequency of Use
Osamah A.
Student
Computer & Network Security, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 10, 2019

“Connect with your co-workers ”

OverallI have been using Skype for Business for almost 3 years now and I am completely satisfied with it. I often connect with my friends and family through Skype video calls and the video quality is just amazing, the voice is fine and pure. Skype does have other features than calls that often come in handy and makes your work easier like the Whiteboard and the screen sharing features. through 3 years of using Skype, I have realized how much it saved for me by letting me make tons of calls without charging a dime! I just love Skype for Business!
Pros I love Skype for Business because it lets me connect with my friends, classmates or even with strangers that I meet in some online game! Skype has many many amazing features that I enjoy every day. it lets you voice call or even video call your friends in an HD resolution and high-quality audio for free and without any interruption. I always make video calls with my entire class using Skype for Business. As it allows up to 250 different users to be connected in one single call, that is just amazing. we usually use this feature to discuss the class. Another feature I like about Skype for Business is the screen sharing feature, in which you can share your desktop with someone else, he can see everything in your screen without needing to be beside you, that is very helpful. Also, I like to use the Whiteboard which is like a work-space that you can use to explain and draw things on it. You can make your own Poll and get your friends to vote and display the results.
ConsBottom line, nothing to hate or dislike about Skype for Business, it is just the perfect phone (or video) calls platform. Some people might hate to pay some money for more features but it is worth it!
Reviewer Source 
Source: Capterra
September 10, 2019
Travis A.
Director of People & Culture
Electrical/Electronic Manufacturing, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
August 29, 2019

“Daily User”

OverallWe take the good with the bad, but the benefits far exceed the few cons we've identified. We will continue to use Skype daily as it has become ingrained in the way we conduct business.
ProsBig money saver for our business. Helps us eliminate the need for expensive phone networks and business travel. We have multiple locations around the country and Skype for business allows us to have frequent video conferences from location to location without business travel. We have come to rely on it so much that most of our employees have moved away from desk phones to just using Skype for Business as their only phone. It's been a logical and easy transition for us.
ConsOccasionally we have a weird glitch where it will shut down on us for some un-known reason. It's usually intuitive enough for some non-technical employee to get it figured out and fix it, but sometimes we have to call in the experts from our IT department to come bail us out.
Reviewer Source 
Source: SoftwareAdvice
August 29, 2019
Verified Reviewer
Financial Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 5, 2019

“An Extremely Versatile Means of Professional Communication ”

OverallSkype for Business is a phenomenal software that has truly incorporated a lot of features into one extremely easy-to-use application. Knowing that you can stay in communication with absolutely anyone in your firm, and knowing their availability throughout the entire workday makes it a very convenient application to use, which is why I will continue to use it as a my first option for communication and messaging at work. The subtle and slight change of granting a user the ability to save certain messages would be a large plus, but regardless of whether or not such a feature gets incorporated, the software remains highly useful, effective, and dynamic.
ProsAs briefly indicated by the title, the most valuable aspect of this software is its ability to truly serve as an extremely flexible channel of communication in both an active and a passive sense. Not only does the software function as a platform to send messages, chat casually and professionally, share your screen, easily upload and download files, and more, but it also functions as a way to keep tabs on the activities of your fellow co-workers without having to physically ask them whether they are fully available, busy, or in an important meeting where they cannot be disturbed. Since the software automatically updates whether you are away from your computer or on it, others can know if it is a good time to talk to you, or if you are currently inactive or busy. In addition, perhaps my personal favorite aspect of this software is that you can choose to not receive messages for a certain period of time. This makes me feel calm and relaxed when presenting my screen to a group of coworkers, knowing that no private information will pop up on my screen via a Skype chat.
ConsAlthough this software has been truly helpful and rewarding throughout the years where I have used it on a daily basis, there is one small aspect where I have always felt like improvement could be made. Once a skype chat is closed, all messages are immediately lost and, as far as I know, there is no way to recover them. As a result, important information can be accidentally dismissed, or a crash of the application can cause info to get lost, forcing the user to have to ask for it again. This has been a relatively frequent problem that my co workers and I share, and has forced us to use another form of instant messaging when sending links that we may need to access multiple times. A feature to "save" messages or "pin" them would certainly be largely satisfactory to many users.
Reviewer Source 
Source: Capterra
August 5, 2019
Verified Reviewer
Media Production, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
July 8, 2019

“Good for connecting with colleagues ”

OverallOverall, I have had a positive experience with Skype and would love to see them continually improve upon the product. I found that when using Skype for video calls, the quality is usually very good in terms of both the picture and audio.
ProsSkype integrates very well with the Microsoft office suite and has enabled me and my colleagues to connect with each other instantly and effectively. I think it's great that Skype allows you to edit messages that were previously sent. This has enabled me to rectify embarrassing typos as well as correct vital information. Our team also likes how you can setup different chats with specific individuals; this is very helpful when we need to share information with a more broad or limited audience. I also like how all users can easily view which members have been added to what chat. When using skype for video calls, I like to use the screen share feature quite frequently for training during meetings as well.
ConsIn terms of features I would like to see, I think it would be great if Skype would have one more layer of backup for messages. There have been times where I deleted messages and wasn't able to restore them. In the past, Skype would allow us to copy and paste information from multiple highlighted messages into our company database. However, in a recent update, skype did away with this feature and now we have to copy multiple messages one by one. This is very inconvenient and I would love to see this restored! Skype also has issues with lagging and crashing that seem to be unrelated to our company network.
Reviewer Source 
Source: Capterra
July 8, 2019
Anuj S.
Data Engineer
Computer Software, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
July 5, 2019

“Another simple yet wonderful office application”

OverallSkype for business replaced Microsoft Lync just a few years ago after Microsoft acquired Skype. I certainly think its better than Lync and is a perfect replacement. While it used to be almost perfect, rivals are beating it with new fancy features. Skype definitely need to step up and bring new features on-board. But still I have no apprehension to recommend this application and believe its still great even without those fancy features. Specially if you are not a techie, those fancy features are anyway useless to you.
Pros1. Simple yet great User interface 2. Easy to use and flawless for office/business communications 3. Contact management is easy as they can be grouped (which some other competitors do not offer, like Chime and Slack) 4. Easy to add contacts to skype from outlook emails - literally two clicks 5. Meetings are flawless, screen sharing and almost every critical feature is supported 6. Option to insert skype meeting with one click in you outlook email 7. Easy to hide your availability - something very useful if want to remain online but don't want to be bugged by your peers 8. Great integration with Microsoft outlook and Microsoft office - in addition to ones already mentioned above, you can also see status/availability of people in outlook or same for the author in the Office docs.
Cons1. Not easy or pleasing to share code like Slack - so one downside for techies. 2. No support for Giphy to make your office conversations fun! 3. To the best of my knowledge, i do not think it allows integration with smart speakers or devices; like what Amazon chime does for Echo devices
Reviewer Source 
Source: Capterra
July 5, 2019
Hana H.
Technical Documentation Specialist
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 20, 2019

“Best company communication app on the market”

OverallOverall, this app is really great for its intended usage, and I would definitely recommend it to another colleague/friend for the reasons mentioned above.
ProsSkype for business is very easy to use, even for non-tech-savvy people. It functions well for what it is designed for: IM (including group messaging), video conference calls, audio calls, and much more. I really like the "Check Call Quality" feature as it allows me to check the quality of my call and my audio/video settings in the nick of time. Its integration with Outlook is really great - I can see my colleagues' meetings, free time, etc. There really isn't that much to add about Skype for business besides that it perfectly fulfills everything you need for efficient workplace communication.
ConsThere have been some 'hick-ups' with Skype in the past, but I'm not really sure whether to contribute them to the app itself or rather the equipment I've been using. For example, sometimes the audio was missing when I connected a different headset, or it was not there at all when coming e.g. to a different meeting room. But these errors have been easily solved by restarting the app or un/plugging the device. Sometimes, when a colleague messages me and we haven't messaged previously (hence the chat window was not already opened) it can take some time for the window to pop up again. I've also experienced other people's Skype crashing when I messaged them or sent them a file. (The file transfer itself can also take some time depending on the size of the file, of course).
Reviewer Source 
Source: Capterra
June 20, 2019
Verified Reviewer
Public Relations and Communications, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 24, 2019

“Great communication facility”

OverallAs a journalist, and although I currently work in the tourism sector, specifically in a travel agency, for me the use of social networks is of vital importance in order to attract customers and build trust through constant interaction with the public, being Skype for Business a basic communication channel or essential to achieve that contact directly and live that without a doubt bet for quality attention to our customers, so I spend a lot of my time making calls to show varieties of facilities of lodgings and recreational, parks, tourist sites in general, and thus customize the reservations, generating without a doubt better results with a high percentage of packages sold, that unlike sending an email. This software generates that psychological effect of security and trust that I recommend for the promotion of our services or products, I think there are many people who feel more secure when they see our face, and listen directly to our explanation, thus also avoiding us to fall into misunderstandings that in the future could discredit us professionally. Nothing better than to face, provide solutions and win satisfied customers.
ProsWhat really makes me use this software is its great functionality in the communication area, especially for me as a journalist, since among its functions you can share chat, make video conferences, and send other files, with a high security system, allowing us to interact with our colleagues or clients and hold meetings either nationally or internationally without any kind of problem, in addition to being able to link to any type of device and keep track of our calls made which could serve as a database of our clientele to continue promoting our service in the future and also has a response capacity much faster than an email when offering tour packages making the work much more efficient, since it allows a live contact with people and thus Quickly determine your aspirations and be able to provide them with what they are really looking for to enjoy r your holidays in a pleasant way, that really seems great.
ConsMany times you have problems regarding the resolution of sound and video, as many applications must be paid to use all its functions such as voicemail or call a landline. Sometimes it is vulnerable to bring viruses to our computers. It can also attract unwanted contacts that could harm our work and personal peace of mind. It is important to emphasize that for its proper functioning you must have a good internet connection.
Reviewer Source 
Source: Capterra
May 24, 2019
Verified Reviewer
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 2, 2019

“Skype : Must Need for All Organisation”

OverallOverall experience is quite good actually in terms of scalability there is no ideal replacement of its type it has been used by many organizations from many many years so it's kind of great control and its integration without dog and other Microsoft products provide Cherry on the cake you can directly see When a person is in meeting and when he is available so that you can connect with him this type of integration with your calendar and my calendar I mean Outlook calendar not Google calendar is quite useful it manages the overall time for everyone just like in my eye like to speak with manager for some discussion so I can directly see when he is available in a way that he is not caught up in an official meeting I can directly send invite so that our discussion is posted on one another calendar we can offer letting this no to everyone wants to reach out in business house
ProsIt is highly popular and almost every organization uses it so it is quite helpful in reaching out to other organizations like client stakeholders project managers in an informal way that has previous validation is already done in terms of account creation and authenticity when it comes to organization email configuration.
ConsThis type of software come at a price the licensing is quite costly especially small organizations which are using the basic version of Skype cannot ping reach to business Skype users because of some security issues and while sharing of files there can be a potential threat of security because sometimes there are some practical data related to science like SOA specs back so that when you share via Outlook and Skype is directly posted to Microsoft service so there should be a matter of getting all this stuff end to end.
Reviewer Source 
Source: Capterra
May 2, 2019
Anthony H.
Service Desk Manager
Banking, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 26, 2019

“Skype! Effective, easy for your users to adopt, clean and feature rich”

OverallI have been asking to deploy skype for years in our infrastructure. When we finally did, i was on the team that set it up and determined how we shaped the policies on use. Our user surveys immediately increased. It allowed for our employees to be able to lean on each other more for support and / or other departments when they needed to ask a question. Our call center employees could ask for escalations without abandoning a phone call or placing a member on hold. Our branch staff were able to ask other tellers how to perform a function. This definitely freed up a lot of the helpdesk queues across our organization. Skype is a solid and known product. While there are TONS of competitors with a lot more options, or APIs you can build off of. Skype works. It is a solid product and is simple to use. It helps that a lot of people are already familiar with the product as well.
ProsEasy setup and deployment. Since its a Microsoft product, it communicates easily with a Windows network and Active Directory. Ability to webconference, chat, user groups, screen share, etc. Skype isnt LOADED with features. it has the features you would need to use for this purpose. Our users adopted this product quickly and with little training. GUI and flow. It is laid out in a clean effective manner. Very easy to develop training (if needed). The screen / application sharing is great for desktop support. It allows our employees to share screens with each other to ask for help. They can share with their manager when they have a question. It is discreet and to a member who is waiting for an answer, its seamless.
ConsBackend reporting and management. We could not find a plethora of reporting options. It seems to be one size fits all. Customizing needs for your organization are pretty non existant. While that makes it easy for us to say, "no thats not possible". It would be nice if i could give reports to our directors and executives. We get a common question, "how many messages does "representative" send a day". "Who is "representative" talking to the most. Without having to dig into conversation history for each individual, it is very limited.
Reviewer Source 
Source: Capterra
April 26, 2019
Shikha V.
HR Manager
Staffing and Recruiting, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 26, 2019

“Skype For Business-Excellent and integrated tool for business conference and meetings”

OverallSkype is an outstanding and easy to use application for business meetings and conferences across the globe and it serves our purpose well.
ProsSkype is the most prominent name when it comes to video and voice conferencing solution for communication across the world. This tool allows its users to interact via texting, audio and video communication. We have been using this tool in our organization for almost 2.5 years now and it is best option for us to conduct conference meetings as our entire team is across the world, connecting from five different locations. We also use this platform to conduct interviews for potential candidates at different locations. It also has the 'Screen Sharing' option, which it makes it super-easy for presentations. The tool is user-friendly and allows the sharing of files. It also creates a directory of important and frequently contacted people so you do not have to look throughout the list every time. It also gives you the option to provide screen control in case you are sharing the screen with the team. The help support system is quick and provide guidance instantly. It does not provide a feature of chat/video recording but the chats are still there on the application unless you decide to erase it completely. It has interactive emoji and gifs, which helps in turning the conversation fun and interactive between team members.
ConsThe skype conferencing can be a hassle if you are a large group. You need to plan before the call before starting the meeting and sometimes very small technical issues with the camera or microphone can be aggravating. Thus, always plan before conducting a conference call for a large group. Sometimes it is difficult to hear the other party so they should work on the quality.
Reviewer Source 
Source: Capterra
March 26, 2019
George H.
Data Analyst
Education Management, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 13, 2019

“Skype for Business is great for work collaboration!”

OverallIf your organization use Microsoft Office365, you might also have the ability to use Skype. Before looking into WebEx or GotoMeeting, trying using Skype and see if it meets your need.
ProsSkype for Business is great for the following: Work collaboration, web meetings, video conferencing and web recording. We use it so all users (local and remote) can see the presenter's screen; a picture is worth a thousand words. The ability to see the presenters screen greatly increase the effectiveness of a remote meeting. While video conferencing is nice, it is not as valuable as seeing someone PC screen. Video conference also adds another layer of complexity to the a web meeting as you now have to deal with the PC screen, PC sound, and user video. It also require a lot more bandwidth. Another benefit of Skype is the ability to record the web meeting. This is very useful for historical purposes or can be used for training at a later date. I also use Skype to record training videos. Just set up a meeting, go in as the only presenter, then record. It records the PC screen, your mouse clicks, and your voice.
ConsThe software while easy to use, you do need a bit of training to present your screen, give control to users, or see another presenter's screen. This app is not something like email which you can learn and use within a few minutes. For instance, recording a session will take practice as you set up the application to be recorded, format and sound. It takes take to set up a meeting and present it. Try to do a mock meeting in advance to get familiar with Skype.
Reviewer Source 
Source: Capterra
March 13, 2019
Avatar Image
Gokul K.
Senior Consultant
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 19, 2019

“Skype for Business 2016”

OverallI am having all overall experience of 13 years in Information technology and right from the beginning we are using the Microsoft chats and using this Skype for business for past 12 years in my organisation. Prior we used to have bridge calls, Webex for all interviews and phone calls. However as cost optimization/security we replaced with Skype for businesses in order to have interviews (Face to Face), Phone calls and meetings with the organisation users.
ProsI am using the Skype for business after Skype has been integrated with Microsoft and using for past 2 years around from now. The most likely part are: 1. Able to get the conversation saved in Microsoft all the previous conversations can be obtained from Mail box based on the dates. The reason Microsoft is closely integrated all its production with Outlook. 2. Like our phones Skype meeting can be scheduled for free when you have Skype installed in your laptops/machines. I used to do the same as my company removed the Webex /bridge callings for any meeting to be performed. So it is more cost effective. 3. Skype for business is good for social and casual interactions. 4. More securatised since it is compatible with Microsoft 365 with the same authentications.
ConsSome of the least part which I would like to know is: 1. We will get an error when the maximum number of conversation is reached. I am getting this this since I am in support project and able to conquer with several people in chat on Monday morning especially. 2. Some time video is not much clarity during interviews however I am comparing this concept with webex as an user.
Reviewer Source 
Source: Capterra
January 19, 2019
Avatar Image
Margaret Ramsden R.
Senior Software Development Engineer
Consumer Electronics, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 18, 2018

“A highly reliable and efficient source of multiple sorts of communication. ”

OverallThe wide and strong community of skype users speaks for itself and the success of the skype tool. Continuous improvement and user-friendly experience is what keeps us continuously involved with this productive and handy tool.
ProsSkype has always been my foremost choice whenever it comes to get linked or commute with the colleagues clients and colleagues. Equipped with all the latest tools and handy features it is by far the great tool that I have used. I am at ease to make conference calls to discuss any on-going matter with the employees at the office with continuous sharing of messages and delivering necessary files. As a software engineer, we often encounters such situations where we have to build up a chat room with specific individuals and have to sort out any major conflict or discussing new ideas which is accompanied along with sharing of text messages and files. This has only been possible through skype which is an ultimate source of communication. In the end , skype for business is the primary choice for all professionals who have to be connected with their clients and professional colleagues 24/7.
ConsSkype have been in my usage since for past 10 years and we have create a professional bond. As most of the time, I'm completely dependent on this tool for professional communication. By far, I haven't encountered any major issue except for those that file sharing is not much reliable in this tool. Either it gets disappear from the chat box or either it is unable to handle large volume files. Few improvements needs to be done in this tool like advancing user dashboard or simplify searches for new connections so we could enjoy more reliable communications.
Reviewer Source 
Source: Capterra
December 18, 2018
Brian J.
Crew Member
Restaurants, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 18, 2018

“Skype - Essential Quick Communication”

OverallSuper helpful to connect with associates in a moment, love the integration with Outlook!
ProsI work in a call center with about 150 agents active at any given time. Using Skype is the perfect way to answer in the moment questions for agents, reach out to other agents or supervisors to meet, set up specialized chat rooms, and more. I am part of a training team, and using Skype I can broadcast my screen easily with agents for virtual training (we have work-from-home agents). In addition, all agents are seamlessly linked across Outlook and Skype - the name doesn't change, so I don't have to figure out if I am talking to the 'right' person if I already know their email. Speaking of, employee search on Skype is huge. In a second I can search for any user and see if they are online/offline, away from desk (and for how long), or have set up an out-of-office message. Really helpful when trying to see if someone already left for the day or if they would be at their desk (our Skype shows inactive if you don't move your mouse for 5 minutes or if you lock your computer). Chat rooms help organize us into teams. Supervisors have authorization to create team-only chat rooms and easily manage these.
ConsOne thing I would love is the ability to only receive notifications for people I select. For example, I have several chat rooms opened to monitor operations at a high level, while also having individual messages open to other associates. If I could, I would like to turn off notifications (the yellow highlight in Windows) for all new chats except for those of my choosing. In addition, there is a mini pop-up window that appears with new messages - I would like more ocntrol over the function of this window (such as having it always appear for individual chats when I click away from the program, or etc.).
Reviewer Source 
Source: Capterra
November 18, 2018
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Erica W.
Project Manager
Construction, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 4, 2018

“Superb software for business dealing.”

OverallOutstanding software through which we can arrange conferences , meetings via live high quality video calls and much more. If I talk about the business benefits there will be uncountable words. It has been a part of my life using Skype for business in daily routines and having great services by this outstanding program.
ProsIn my opinion it is an excellent application. Most frequently use by a large number of people for connecting with teams or clients living at distant places. One can have access to Skype easily. Easy to download, install and use. It gives us a nice platform for keeping meetings with a number of people at the same time. Its video calling is the one of the powerful feature and that is most important for everyone. It allows us to share our screen with others in order to share our data or private information that we do not want to share in soft copy. For the project management it shows there is nothing except this software.
ConsAs far as I am concerned, with this collaborative software. It is better option instead of the other tools available in the market, because its complain ratio is very down and runs great. As I am a frequent user of this product I hardly have to come across with any trouble while using this source of collaboration. A minor issue that sometimes comes, is when I send audio voice massage it disappears in my chat room but the person whom I send, he receives.. It is a little strange thing It has happened 5 to 6 times but it is not a big deal, it might be my internet problem or connection error. Well I am satisfied with you Skype.
Reviewer Source 
Source: Capterra
November 4, 2018
Avatar Image
Amanda A.
Project Manager
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 2, 2018

“Skype for business brings bundle of benefits for its users.”

OverallOverall experience with Skype is amazing. It gives us bundle of benefits and they are appreciable. It provides us to arrange online meetings instead of having a physical meeting. Its Screen sharing feature is one of the great features I have ever used. I am completely satisfied with this product
ProsSkype for business is wonderful collaboration platform. That is the platform where business gets benefits, when it lets the expenditures reduce and provides its services. Skype is the one of the amazing and useful product of Microsoft. As a result of using this software I got to know it is not only provides services of calling, massaging, sharing etc. But also lets the user achieve his working goals. I really like to use it's all the features and functions they are nicely developed and very easy to learn. There are many things those I like about Skype like video calling and its being high quality and strong. It is also great that this product allows connecting two hundred plus people at the same time. It is an advance and positive platform for everyone. Not even software is great its customer support is also professional and responsive.
ConsAs I have write in the pros box about the thing are really appreciable about this product of Microsoft. Because of my frequent use of this software I can better realize the problems I face while using it. But there are not too many complaints which it brings. Sometimes when I share my screen with other people, it goes fantastic but after a short while it system close the Skype windows by its own. I really want to know what is happening with it and why it happens then I have to reopen Skype and make the call again. It irritates me while doing my important work. This is the issue that I have to face sometimes with Skype. I also think that it can be my device problem. That is why I have a strong belief on Skype and the services it provides. I am also waiting for new improvements of the programs they will surely bring more easiness for every user.
Reviewer Source 
Source: Capterra
November 2, 2018
Joel M.
Software Engineer
Management Consulting, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
October 12, 2018

“PERFECT AND USEFUL for Communication Software”

OverallIt's arguably the most important collaboration tool we have in the company over the years of working here. It increased the efficiency of every employees and the ability to reach our co-workers in different countries and offices.
ProsCOUNTLESS BENEFITS of using Skype for Business. It helps me communicate more easily and be closer to clients and seniors as well. I can say it is a PERFECT and USEFUL communication software and it is for all sizes of business as well as industries. I've been using it for years now, and I have no regrets of using Skype for Business. It EASY TO USE for arranging meetings and conferences over the Skype. Its features are remarkable. Functions are Great. 1) Video and Audio is so clear, and allows me to talk at the same time with more than 200 persons, although my meetings are not as big as its features, what I am saying here is it can be used by big organizations. 2) Allows me to share my screen with my colleagues in other offices to show them the program I am working on, so they could help me if I'm stuck as well. It's a PERFECT Business IM solution that allows everyone to remain efficient by not having to pick-up the phone or send e-mail for basic questions.
ConsIt requires excellent connection when using it. Video result is great if you have a great connection too. But, Overall for me it is a blessing. It's features and functions are all amazing. There is nothing bad about it.
Reviewer Source 
Source: SoftwareAdvice
October 12, 2018
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Nathan R.
Director, Management Information Systems
Public Policy, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 3, 2018

“Robust Collaboration Platform”

OverallSkype for Business compensates for email's biggest failure: conversation, and especially, quick conversation, whether it's chat, voice, or video. Mostly we use it to have quick conversations via chat and that has largely replaced phone calls and texting in our office. Why is this important? Because the Skype for Business messages follow you, getting to you wherever you are without any extra effort or configuration on your part.
ProsSkype for Business fits neatly into the rest of the Office 365 stable. Update your presence in Skype for Business, and it shows in Outlook (desktop and web), on the Office 365 browser toolbar, in Delve, etc. I like how easy it is to have a quick chat with a single person, then bring in other participants as needed. Or how easy it is to move from a chat to a video call, or to share your screen when talking, or to share a file while chatting--all without leaving the Skype for Business app. Skype for Business makes it really simple to manage contacts, allowing you to create favorites for those you collaborate with frequently and create groups of contacts for when you want to group chat. I love how easy Skype for Business makes it to start an impromptu meeting, too. The real plus for me, though, is the way Microsoft has threaded Skype through the Office 365 platform, so you're not tied to the desktop or smartphone app to get notifications and conduct conversation. And if you miss a message? No problem, as it's archived in your conversation history in Outlook (and Skype for Business sends you an email with missed conversations, too).
ConsSkype for Business on the desktop frequently has difficulty maintaining a connection to the server. Sometimes I'm in the middle of typing a message and the app will freeze. The Android app, while quite robust in terms of features, seems to struggle without a lot of bandwidth. Hopefully future updates to both products will mitigate these issues.
Reviewer Source 
Source: Capterra
September 3, 2018
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Jasmine R.
Software Development Engineer
Computer Software, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 29, 2018

“Decent, useful and easy to use communication software.”

OverallThe benefits I have realized after using Skype they are countless, but I would like to say it helps me to get closer of my clients and keeps me closer to my seniors as well. Overall for me it is a blessing.
ProsI have been using Skype for business for 3 years. It has been a perfect and useful communication software for all sizes of businesses and for all industries. It is an office platform by itself. When I started using it made easier to arrange meetings and conferences over the Skype and currently its advance features and functions are remarkable. I like the way the team of Skype enhance this great software. There are many features of Skype for business those I like to use, some of them are here: 1. Video and audio calling feature which allows me to talk at the same time with more than 200 persons. My meetings are not as big as its feature allows to use its advance system, so it can be used by big organizations. 2. Most important thing about Skype Its Audio and video recording that is completely secure and a fantastic feature which can save our meetings or conferences and helps in remembering the forgotten stuff. 3. This software let me use side conversation while doing meetings. I can easily have conversation with any person I want to do. This is one of the great feature which I love to use. 4. It allows me to share screen and programs which is very convenient and supportive feature for helping each other and sharing our files with other just via screen. 5. It is easy to use for everyone. It has advance featuring but that is not difficult to use. A new user can easily learn using it by using two to three times.
ConsSometimes when I log in my Skype account and made calls to several people and one issue comes up that I really do not know. I am kicked out from the meeting without any reason or any notice only i am not having that issue but it happens to my colleagues as well. The second issue which I have to face sometimes is Skype does not go for a long time with a high quality video result. Video result is great I really do not say it is awful. I just want to highlight that it should be further improved for providing us great services of Skype.
Reviewer Source 
Source: Capterra
August 29, 2018
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Miguel C.
Direct Taxation Professor
Law Practice, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 27, 2018

“Old fashioned software, a new concept we needed. ”

OverallSkype for Business is a great tool, it is still very new (I believe the first version was launched in 2015), with a few enhancement in the Voice over Internet Protocols and Internet Speed quality optimization I believe it could become the leading software in terms of Enterprise Communication.
ProsSkype for Business is not far from regular Skype in terms of it's cores functionalities, although, it offers the extra tools needed for a proper operating remote office, but it is still useful for a traditional office environment, specially if you have a big organization. It is easy and familiar to use if you were a Skype user. Some of the most important enhancements added that are not in regular Skype are: 1.- Organize a multitude of contact information of employees within the organization, making it accessible for anyone joining the company easily. 2.- Video and Audio recording: This one is very useful, specially if someone misses a meeting or if you would like to skip doing the same conference over and over again. 3.- Video and Audio calls with more than 200 people at the same time. My law firm is not that big! But I assume this can be quite useful for bigger organizations. 4.- It is fully integrated with Outlook and Outlook Calendar, this interconnection is rather useful in terms of meetings, it brings up reminders, and it also automatically changes your status to 'In a Meeting', when there is one scheduled, also blocking any annoying notifications you might have during the call. 5.- It comes in a bundle with Office 360, which comes with all the essential tools for an office oriented company running on PC platforms.
ConsSkype for Bussiness is far from being bad, but I must say there are negative factors: 1.- You need a stable and fast Internet connection (It should be higher than 5 Mbps if you want to mantain a good video and audio stability, otherwise the call might freeze from time to time). Many remote office environments deal with people from different countries with diverse Internet providers that vary in quality, depending on where your employees are located might interfere in how they experience a Video Conference Call. Although, I think this can be applied to many softwares of this nature, but it needs to be pointed out. 2.- Sometimes it requires the user to constantly log in, even when they saved their credentials. Although, I believe this issue was solved in version 6.0.9319.534. 3.- It tends to consume a lot of RAM, specially when starting up, so it might crash if you have a low end PC. 4.- Notifications tends to get buggy sometimes. 5.- People in the graphics department tend to use Apple products, and as far as I am concerned there is no Skype for Bussiness for MAC or any other Apple platforms.
Reviewer Source 
Source: Capterra
August 27, 2018
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Francisco M.
GBS Data Strategist
Automotive, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 16, 2018

“This is a great tool for organizational communication”

Overallit improved a lot the way I can communicate with the business, as an individual who works with global clients where communication is critical for the business, this toll is a great solution.
Prosinitially its very similar to the Hotmail messenger that thousands of people are used to, its simple to use very intuitive, you can create list of contacts and groups, but also it allows you to search by name, orgchart or any other field in your active directory or ldap books. there is a mobile version that allows you to been connected while not in your desk, and if you miss a message you receive an email indicating that you have pending communications with somebody. there is also a functionality for creating room group chats and instant meetings. I also use a lot the IP/Phone functionality and have call forward to my mobile in case that somebody call me when I'm not online, so I don't miss any phone call, it syncs very smooth with your mobile phone directory so also allows you to search in your contacts to place calls from your mobile phone by using you ip phone avoiding the costs of your phone company, to me this comes very handy due to the number of international calls I make, so helps me to save money in that matter.
Conssometimes when you miss a message in mobile you don't have the ability to recover the message, which its kind of annoying, I believe its glitch in the system, cause it opens the chat window but you cant see the message you received. this only occurs in the mobile version, the desktop version runs pretty smooth.
Reviewer Source 
Source: Capterra
August 16, 2018
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Cesar C.
Docente asociado
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
2/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 30, 2018

“It is a tool that allows the possibility of effective communication”

OverallThe communications offered by this tool allows users to remain united to a work network that facilitates institutional interaction through video calls and chat to coordinate and implement the tasks of the organization
Pros Skype for Business, allows access and communications to people who are related to work but for physical reasons are not in one place or very dynamic organizations where people have some freedom of action in their work, traveling from one place to another. Another, the interesting thing about this tool is that, because of its simplicity, it facilitates interpersonal communications, either from interest groups, from positive things, in addition to real-time video calls, documents that can be shared between users can be attached. that are part of a local network of joint work or people invited to participate in the video conferences, other of the crucial tools of this software is that video calls can be recorded, generating records of each opinion or activity made through the program, we must highlight the button of events and its versatility since it allows to create an itinerary that is visible to all aggregates that interact with a specific user.
ConsThe most obvious difficulties are in the manipulation of the program, usually people do not delve into the applications that this version of Skype has, since it is very much associated with the version used for social networks, the other thing is in the support stability is needed in the internet service provider so that the experience with the program is of the highest quality in terms of audio and video. It is also important to note that few use the internal mail of the program as people rely more on the visual audible and leaves in the background the tools of deeds and therefore underutilize the sending of documents, also the access through the database that the organization has in terms of institutional mails that at certain times there are limitations among other people keys that are not adhered to that kind of institutional intranet established by the program.
Reviewer Source 
Source: Capterra
July 30, 2018
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Stever Jose G.
PMO
51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 9, 2018

“easy communication with colleagues, clients and family members inside and outside the organization”

Overallsaving in time and money of the company for communications and teamwork.
ProsIn the company we have it configured with the telephone exchange and we ask for portability to communicate from anywhere in the world at local cost, which gives us a savings in long distance call costs when we travel. That the Skype client for the cell phone is totally free and its operation is the same as that of the notebook. In addition, the federation is active, which makes it easier for us to communicate with our suppliers and customers who have Skype for companies or staff, and we can add our contacts to family and friends who use personal Skype. The capacity of people added to a conference or video call is very facilitating to give courses, seminars and hold meetings of projects at a distance. Being able to work remotely reduces personnel travel expenses by a high percentage. The look and feel of the Skype client makes it intuitive and does not need a course for its use. Last but not least, the integration with all Office 365 products makes Skype bring us closer to our collaborators when editing a document, writing an email or in the process of assigning tasks in a project.
ConsIn my opinion and experience, I think there are two things I do not like about Skype for Business: The first is that when you are outside of a Wifi and you are in a country that your cellular data connections are not very good, the quality of the call is affected, but I attribute it to an external factor. The second is when making a call the waiting time to listen to the dial increases to 2 or 3 seconds, it seems nothing but for a secretary it is a long time.
Reviewer Source 
Source: Capterra
July 9, 2018
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Jimmy M.
Desarrollador Web
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
June 13, 2018

“The Best Software All-in-One for Communicating via Chat, Voice and Video Calls for your Bussiness. ”

Pros-Good Quality of Voice and Video on the calls. -Up to 250 participants can join the same meeting. -You can schedule your meetings with coworkers in your agenda very easily on Outlook, when the meeting it's about to start you get notified by email. -Easy to setup a video conference for non technical Users. -Easy to for sharing content files between your contacts. -No need for a desktop client installed on your machine, you can use Skype directly on your browser. -You can record the video calls in High Definition. -For presentation meetings it has a built-in option where a host of the meeting can for share and display a PowerPoint presentations between the participants, also has the hability to make a participant into a host. -You can see the status (available, busy, in a meeting) of all your contacts before contacting them. -Perfect Integration with Office 365 and Outlook calendar, it makes it easy for you if you accept or decline a meeting invitation. -You can choose several status, if you are busy you can choose "busy" and you won't get disturbed by side chats or notifications. -We use it organization-wide so I can contact a colleague when they may be on the phone or in a meeting. -Allowing side conversations during meetings and calls -You can share your desktop view or a program with coworkers. -For Conference meetings you can use a Whiteboard option for transmiting better your ideas. -In meetings you can create Polls or Q & A with your participants.
Cons-Having multiple Chats/Conversations windows open, makes the Skype unresponsive. Sometimes you must closed the program forced and then open it again. -The interface of the program it's static, it won't allow to change themes. -Doesn't allow to use popular emojis, it only has a very few emojis. -Sharing files sometimes gives random errors. -It would be nice if a chat session with individual users would remain active for a business day rather than moving the message to conversation history. -No way to schedule meetings with customers or contacts outside of your company and share screen if they are calling in from an external number, they must have Skype and you have to be connected. -If two people are competing to speak, there can be issues with distinguishing who is talking as it will lower the sound of the quieter voice. -Online plans don't work with hardware phones. -There is no linux desktop client available. -When you copy/paste images or gifs in chats sometimes it fails you need to try again. -It takes a lot of Ram Memory from your computer. -When you share Files to a group of people at same time causes, it may issue sometimes where certain people not able to view files. -The Android app it's very laggy. -No Gif or Stickers support. -The integrated Web Client in Office 365 its very slow, some messaged takes too long to be sent or recived. -There is no actual offline messaging for a local or VPN network based Company, it is required an Internet Connection.
Reviewer Source 
Source: Capterra
June 13, 2018
Verified Reviewer
Publishing, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 30, 2018

“Simple integration with Outlook but the recent conversations list gets a little messy. ”

OverallIt generally saves time when trying to contact co-workers who work in different countries. While I don't deal with the finances, I believe this will also save the money associated with long distance calls as well.
ProsHaving used this software for over a year I must say that it has made communication across countries much easier. As long as a person is within your organization (company email address) you can message/call them quite easily. No need to search for them, then add them, wait them them to accept etc. However favorites can be added for quick chats or calls. My favorite feature is the integration with Outlook. While sending an email to a colleague I can see by their status if they are busy, available , away or on a call. It also sets up automatic links for meeting invites you create with the invitation for others to meet online. Invitations can also be sent to persons who do not have a company email address through the use of a generated link to the meeting room. Even though it's made by Microsoft, it installs fairly easily on Mac and mobile devices and tablets. You can literally take your meetings anywhere! It of course includes the usual features such as files sharing, screen sharing, and histories across devices.
ConsI have two major issues with this software. The first is connectivity. I'm still not sure if it's a software issue or a network issue but 50% of the time the audio is one way only the first time I call a colleague or they call me. So each call goes like this: Call --> Connect --> Can you hear me? --> Silence--> Type: I can't hear you so hang up and call me back. --> Call --> Now I can hear you, can you hear me?--> Good. Let's begin. It doesn't happen every time so it may be internet related but it never happens when using the regular Skype app on the same network. My second issue is the way the app logs recent conversations. While the regular Skype app has just one window for each contact, Skype for Business seems to create a window/recent conversation entry for each new interaction or day. Maybe it's a setting but I just spent 10 minutes clearing out the recent conversations list which had multiple entries for 7-10 people. It's a bit of an annoyance but not a major hindrance to using the software.
Reviewer Source 
Source: Capterra
April 30, 2018
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alfredo r.
ventas
51-200 employees
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 13, 2018

“Skype Empresarial allows me to chat and communicate with my colleagues in a fun and professional way”

ProsIt is a great improvement on the previous communication tool that was used, but it is by no means perfect. I like that you also have a mobile application for when it is not quickly available on your desktop, and that it also allows calls and file transfers. The user interface is very intuitive, which makes the software very easy to use. Skype for Business is the best communication software for your daily work. It literally allows me to work from home, while traveling or in the office. The user interface is very intuitive, which makes the software very easy to use. Skype for Business (Lync) is, by far, the best communication software for your daily work. It literally allows me to work from home, while traveling or in the office. It is integrated directly into the Office 365 suite of applications and inserts practical actions automatically; for example, you can directly initiate an invitation to a meeting with Skype dial-up details from Outlook.The best and most applicable part of Skype for Business is the conversation / chat function. In a fast-paced environment, it is much more informal and easier to use compared to email or picking up the phone. It is also good to see the status of my colleagues and if they are at your desk, in a meeting, or are available to call or chat. The interface is easy to use and I like the size of the window, since it is automatically loaded. It is not necessary for the window to be full screen, but it is not too small to interfere with other
ConsAt first, it was very frustrating that Skype opened every time I turned on my computer. This configuration that you have implemented should be activated first, instead of Skype, assuming that I want this application to open each time I turn on my computer. I believe that this same configuration should be applied to the availability function. Instead of Skype, assuming I am available because I am active on my computer, I would like to activate the available configuration every time I am available. My only dislike about Skype at work is that it constantly alerts you when someone tries to contact you. This can be a great distraction at work.Other disadvantages related to this product include: the need for a fast and reliable Internet service, the limited availability of customer service when problems arise and the quality of calls sometimes.While Lync is excellent at what it does, it has some small things that I do not like. For example, if you set your status to be absent, you will immediately say that you were absent for 5 minutes, even if you set it up. This can be annoying, especially if you are someone working on the clock and every minute you take account. The emoticons could also use a bit of an update, with some that do not make any sense or that have no purpose in the business world (I'm looking at your sheep emoticon). In general, it's perfect for what it is, a commercial messenger, but you can use some improvement Consume high internet bandwidth
Reviewer Source 
Source: Capterra
March 13, 2018
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Sam N.
Owner
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 22, 2018

“Making the World Smaller (in a Good Way)”

OverallThrough talking to the CEO of an aerospace startup on Skype, I was able to land a job with a huge salary and a percentage in the company that could turn me into a multi-millionaire (and possibly billionaire). All because I was able to talk to someone from another country who needed a web developer for his startup.
ProsAs a founding member of a startup with scientists and engineers all across the world, it's important that we have software that allows group meetings and simple file transfer. Typically connectivity is great, with a strong internet connection, and the sound quality is often much better than phone calls (though obviously not as good as in-person meetings). We often transfer files, so that feature is great, and I love that we can screenshare with each other during a call and go over our website and marketing materials together.
ConsI wish there were an easier or more intuitive way to just view the files sent to you by a particular person. Being the web developer for an aerospace startup requires that I get files/images/videos/etc. from the scientists and engineers on the team, and unfortunately there isn't a simple way to view files sent without having to scroll through dozens of conversations mining for them. There's usually a bit of delay, but that's to be expected when you're talking with people all over the world. The internet connection does have to make a physical trip to servers, etc., so I can't expect it to be immediate. It would be really nice if multiple members on a call could screenshare. Even if it were limited to two people, it would really help. Also, it would be awesome if one person screenshares and the other members can drag that screenshare to another window to create multiple screenshared Skype windows. I use multiple monitors, so this would really be handy.
Reviewer Source 
Source: Capterra
February 22, 2018
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J. Alex M.
Analyst
Law Enforcement, Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
November 15, 2017

“Efficient and fun messaging app for office communications”

ProsI use this program on a daily basis and find that Skype for Business' emoji's are becoming one of the most common methods of communication for my colleagues. Our edition of Skype for Business includes over 40 emoji's, with the majority of them animated. A quick, "thumbs up" often feels like the right response to a quick office survey or invitation, while the bowing emoji may be the way you wish to say, "you're welcome." The wide range of emoji's are both entertaining and effective for a wide variety of professional and casual text-based communications. The video-based communication feature performs flawlessly on my office's 3-year old operating system and easily supports presentations visible to large groups. I have personally attended a presentation with over fifty individuals in attendance without too much of an issue. This feature also worked well with office headsets and allowed the use of the mute and volume buttons via the headset volume controls. The group text feature is one of the most commonly used features within our office, where multiple users can click and drag content into the text message space to quickly share it with the group. Overall, my office has been very pleased with the ease of use and humorous capabilities of all these features.
ConsIn presentations with large groups, a single individual had the capability to mute the speaker during several parts of the presentation. This feature was frustrating for the presenter until the group determined who was accidentally pushing the mute button on their headset. Additionally, images shared to a group are sometimes shrunk and not maximizable within the group chat feature. Other than those two issues, I have no complaints about the software.
Reviewer Source 
Source: Capterra
November 15, 2017
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Ravinder B.
Consultant
Legal Services, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 1, 2019

“Skype for business - Most popular tool for business communications”

OverallFor business, skype saves a lot of time as you don't have to run to a person to discuss something. If the person you are calling is online and available, you can directly call him else skype show you the online status of the person. Skype allows easy remote collaboration between different geographies. Mostly used for call and to give presentation to the clients.
ProsSkype integrates with your outlook exchange server (also with other Microsoft products), so you can search any person within your organization by typing name and then you can do chat, audio or video call. Audio/video quality is good with good network conditions. User interface is simple and you can group your contacts under different categories as per your choice. Skype also has status configuration setting which display online status of a user such as busy, available or offline. If you have meeting in your calendar at a time, skype automatically changes it's setting to busy/meeting during the meeting time. Skype automatically saves your conversation history in Outlook conversation history, and you have option to enable/disable saving of conversation history. For business purpose, skype has features like whiteboard, online desktop sharing for presentation and remote desktop diagnostic.
ConsWhen multiple callers are there in a conference, sometimes you may hear some echoes, so ask everyone to mute their microphones. Does not work well in poor network conditions. Sometimes you face some lag when there is video call between mobile app client and skype desktop client.
Reviewer Source 
Source: Capterra
July 1, 2019
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Gian Angelo D.
Copywriter & Marketing Strategist
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 26, 2019

“Call Anywhere, Anytime with a Simple Tap or Click”

OverallOverall, Skype is an everyday software I use and I could foresee this being the case for years and years to come. It's a solid piece of software that many other competitors can't compete with. It does have some features that many others improve on however, the sheer convenience of Skype being integrated well with Windows 10 is amazing.
ProsProbably, the best part of Skype for Business is having a dedicated number online to call your clients that you can easily connect to your phone for an even more convenient experience. Immerse yourself in lag-free calls (most of the time) while talking to clients, customers, or people you know. The interface is very easy to navigate and setting it up initially takes a few minutes at most. For international phone calls, rates are okay but given you can access it anywhere, it's already a bargain! I've been using this amazing premium version of Skype for years now and it's never failed me aside from some random downtime from time to time (time to time meaning once every few quarters. Sometimes just once a year even.)
ConsHonestly, nothing aside from the rarely occasional downtime where calls lag a bit. But it's so rare that it's not even worth mentioning at all. It's a very reliable software from a huge software giant. While there are some cool other alternatives, when it comes to calls, Skype is number one.
Reviewer Source 
Source: Capterra
May 26, 2019
Verified Reviewer
Management Consulting, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 5, 2018

“A business Messenger !”

Overall Skype has allowed me to feel much more connected, I've had a really good experience with this software, in spite of some little issues when transferring files. The instant message is great, you save a lot of time when talking with coworkers in other countries, you got multiple options, video chats also phone calls, we are able to see presentations on real-time from any place. In general terms, it works great and it fulfills every communication task in the corporative environment.
ProsIs a simplified version of the Skype app that we already know that it also adds some of the old features of windows live messenger. Skype for business incorporates instant messages that you can also combine with office applications: Word, Excel, PowerPoint. It syncs with the contacts based on Microsoft Outlook. You can schedule and synchronize your meetings with outlook. With a very friendly interface, skype for Bussiness integrates online meetings, voice mail, file transfers, video conferencing.
Cons The conversation history is only available on Outlook, sometimes is not that easy to recover the information probably due to the size of the conversation. I've had some troubles with outlook when trying to recover the old conversations. In the Android application, sometimes the conversations are not synchronized, with the information available on the desktop app. It is not too functional to generate a different chat for each conversation with the same person at different times, it only generates a long list of random chats with people that you've already talked to previously. It is not too functional to generate a different chat for each conversation with the same person at different times, that only generates a long list of random chats.
Reviewer Source 
Source: Capterra
November 5, 2018
Juho W.
Java Software Engineer
Information Services, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 29, 2019

“Gd But Stll Lkng”

OverallWhl t ws grt t gt ll ur rmt mlys nntd, w'v hd t mny ssus wth nntns t ntnu usng t.
ProsSky fr Busnss s vry mlt ltn t mmunt wth yur -wrkrs, uts t yur dssl th blty t mmunt t th sm tm wth svrl rtnts, bng bl t rgnz rlly fr rtn tm wth th rtnts f th sm, bng bl t dd r rmv mmbrs , lng tm nd shdulng th mtng, th rtnts wll rv n ml wth th tm nd f thy wnt t jn (ths by utlk sn th ltns r synhrnzd), wthn th mtng n gv th ntrr f yur tm t nthr rtnt f th xss wth yu, mk thr l s yur dskt t us rsnttn r shw fl nd unts wth ntr r lsr t hghlght wht yu wnt, t s vry mlt ltn nd t vry gd r, try yu wll lv t.
ConsThr r dys whn w hv ssus wth mssgs bng stuk n sndng nd nvr bng snt r nly bng snt whn nthr mssg s snt. W'v ls hd dys whn w n mk n lls t ll btwn thr usrs undr ur unts. Whl bng bl t mk lls t l whm d nt us Sky busnss. Whn hkng wth ustmr surt thy tll us t s ur ntrnt nntn but ftr rvwng ur rmt usrs ntrnt nntn w ntd ths ws nt n ssu. W hv yt t gt ths n gng ssu rslvd by ustmr surt.
Reviewer Source 
Source: Capterra
May 29, 2019
Paul A.
Lead Preparer
Financial Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 28, 2019

“Simple, affective interoffice collaboration tool.”

OverallI work in a tax preparation business that has more than two dozen office locations in my city (Walmart kiosks and actual business offices). Walmart locations are equipped with one or two workstations and the office locations have anywhere between two and twelve workstations. Skype for Business is installed on every workstation with user accounts that identify the location and workstation of the computer it's installed on. All Tax Preparers are able to communicate with each other while prepping returns or performing other office related tasks. This way, they can request assistance or additional input with a return as they work on it, without interrupting the interview process with the client in front of them. Supervisors can also provide guidance, view the preparer's screen as they walk them through something, or even remotely control the system from their secondary location. Skype for Business is an invaluable resource for us because in many instances, it avoids our clients from having to experience long wait times for help to be provided, and it also helps our management team avoid making unnecessary trips between locations.
ProsBeyond simple video calls, Skype for Business is a simple to use collaboration tools that is perfect for employees who work in multiple office (or cubicles) in various locations throughout a large building, or anywhere else for that matter. Instant communication through a text/chat feature, the ability to make video calls for meetings, and screen sharing are the perfect resources for any team.
ConsNot a full-featured collaboration tool in that it is not specifically designed for project-orientated work or live, shared access to data files.
Reviewer Source 
Source: Capterra
February 28, 2019
Verified Reviewer
Insurance, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 6, 2018

“Skype adds value to my suite of communication tools.”

OverallI use Skype in conjunction with a few other communication tools for contacting members of my department, spread throughout four cities in two countries. It's a great communication tool and provides good value for the cost. It's great for telecommuting and teleconferencing especially when we're all working at different time. It can be hard to find office space to fit the needed management and support staff members for a meeting; Skype offers a cost effective alternative.
ProsThere's a lot to like about the design and layout, in both UI and UX terms. It's really easy to use on both Mac and PC, and the mobile app offers significant support. I also really enjoy the ability to hold large scale teleconference. I've used it to host meetings for approximately 100 people, but it's easily possible to exceed that amount and still have a good connection. I was also able to integrate this with Microsoft Outlook 2016 and other Office Suites Tools. It's also nice to be able to view statuses on both Skype and Outlook and send invitations. Also, these features are extras but it's nice to have emojis and cards available as well. It helps to add levity and indirect communication to conversations that typically are very literal and can be misinterpreted.
ConsThere's kind of limited file sharing support. Even when downloading a file shared through Skype, you'd have to navigate a very specific file path to where files stored. I also think that the ability to review chat thread history and manage groups is a bit harder in this iteration of Skype for Business than it needs to be. Better support will come in the future. Syncing also can get really delayed when the group gets too large though.
Reviewer Source 
Source: Capterra
August 6, 2018
Rammohan B.
Senior RPA Developer
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 10, 2019

“Best of all Communication Softwares”

OverallIt helps us to be much faster and rapid at work by providing a better platform to collaborate and interact. Its the best & reliable collaboration tool available in the market right now and i would highly recommended this anyone looking to implements and use a similar tool.
ProsSkype for Business eases your effort on Collaboration of Work & Setting Up Meetings with your teams. Its compatibility with Office 365 provides a seamless experience. Especially its integration with Outlook enhances its productivity. I have been using it since more that 5 years now in my different roles for different organizations that i worked which they having been using it as their first choice of official communication and collaboration tool. Its ability to interact with any channel whether on text, audio or video is provides a great flexibility. Some of the Features like Ability to Records meetings, Sharing Screens, Controlling of Screen etc stands out. Basically it has everything that you need in an official and reliable communication tool.
ConsThere are times when the application goes to unresponsive while dealing with multiple conversations. However it happens very rarely but something that irritates the user facing it. Also, there are instances where the application usually crashes with no reason but again something that happens very rarely. However the features that it provides are good enough to forget any cons that may exist.
Reviewer Source 
Source: Capterra
April 10, 2019
Avatar Image
David J.
Skype for Business - Review
Education Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 18, 2019

“Skype for Business - Review”

OverallI solve a lot of business problems with Skype for Business, I often make all kinds of deals with this software, I think its really helpful for people who are not able to communicate in other ways, it really helps me almost every day for my business purpose, thank you Skype for Business.
ProsWhat I like the most about this software is how easy it's to connect with other people in range of a whole world, there is only couple things or steps to do, and you are already chatting with your family, friends co - workers, across the world. Skype is helping me to connect with people all over the world, it is easy to share screen with somebody ,and make your online conversation as same as one in reality. What I also like about Skype for Business is his tradition, I use it for like 2 or maybe 3 years, and in most cases it works fantastic. Thank you skype for helping me to connect with people , in so many different ways that you provide.
ConsWhat I least like about this software is that sometimes I have connection problems, it is reasonable if you o look at distance between two or more people talking, I checked my internet connection and it works fine for me, for example, when I was talking with my colleagues I was in a middle of something important , and than I was kicked out from call because of my bad connection, I have to admit it doesn't happen often, but maybe you should work a little on it , for me , its not big deal, but for someone maybe it is.
Reviewer Source 
Source: Capterra
February 18, 2019
Mykea J.
COO
Outsourcing/Offshoring, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
May 2, 2018

“Skype for Business is phenomenal ”

ProsSkype for business is a great as A stand-alone communication tool but even better if you are using it within your organization structure along with Microsoft Suite. I have used this within some great companies and have found this to be a very effective communication tool. The fact that you can share relevant information as a team or within private messages makes it easy to track communication. If use with outlook it can back up conversations you have previously had or missed within outlook. When using a Skype thread you can go scroll back through the conversation to recap things that were said. You can also set appointment to your calendar, share important documents on the fly, and video chat if needed to share screens. Skype has worked wonders in our team ability to collaborate. We can see if you are online, busy, on a call, within a meeting, etc when contacting an employee. If sync with your phone, you can work with your team on the go.
ConsThe biggest draw back is that once a conversation window is closed, you can only reference it through outlook. There aren't a search option for keywords used in the conversation unless performing the search through outlook. I find this to be a real pain when recalling things said. It would also be great if he thread continued when conversing with the same person a second it does with personal Skype accounts.
Reviewer Source 
Source: SoftwareAdvice
May 2, 2018
Thomas R.
CEO
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: GetApp
July 11, 2019

“excellent application”

OverallI have used skype to keep in touch and communicate with employees, friends and customers, it has helped us solve several communication problems, we can now use it on any device from the cell phone, tablet and more. so it helps me a lot.
ProsSkype is a great program and application, I can make phone calls with my own number, or from a number of the same Skype, I can also make video conferences or video calls, this is very useful for the company, to talk with customers and with workers , we know how important it is to be communicated and be able to talk and see clients generates trust which is good for our company and image. In addition to everything I have said, we can also use it when we are traveling or away from work and home, Skype facilitates communication and life. It is an excellent program besides that its prices are very good and accessible to everyone.
ConsThe truth is there are very few things I do not like about Skype, what I do not like is that sometimes the Internet connection must be really good to get a call that is heard clearly. As for video conferences or video calls sometimes do not look so good, but rarely are the problems I've had with this Skype program, as for technical support should be for several languages, since there are clients who speak very little English or want a support in the native language. But in conclusion Skype is a great company that provides great service for us.
Reviewer Source 
Source: GetApp
July 11, 2019
Verified Reviewer
Telecommunications, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 20, 2019

“Skype for Business Review”

OverallWorking remotely is made a whole lot easier with Skype for Business. It is so easier to hop on and ask someone in your company a question, share an file or image with them, share your screen with them, and even talk to them like you would using a phone! It is great for collaborating with others, especially those that are in different parts of the world.
ProsWhat I like most about this software is that you can contact a colleague that works anywhere around the world in order to collaborate on a project or ask a question. You can chat with them using your speakers and microphone, see them using your webcam, share your screen or see others screens, and present to people in person as well. It is the most helpful in presentations with remote persons and to collaborate with remote persons. It also has a chat feature and a feature in which you can see where people's offices are in the physical building and what their contact information is.
ConsWhat I like least about this software is that the clarity of voice can be very bad, so that the person on the other side is choppy and breaking up. Also, there is A LOT of lag when someone is sharing their screen and jumping back and forth between pages. I have noticed that that is something in the software rather than internet connection because I have tried it using several different types of internet connections. that is very inconvenient when presenting to others, especially clients.
Reviewer Source 
Source: Capterra
May 20, 2019
sayed m.
http://www.special220.tk
Computer & Network Security, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 10, 2018

“Skype for meetings and quick connections”

OverallI have read a lot about the benefits of Skype Business but after using this application discovered more advantages than I have read it is really advantages and countless and some of the disadvantages that exist, it is very few for the applications laid out and the same work done from the personal opinion that there is no competitor to Skype Business
ProsIf you are running a large, medium or even small organization, it is better and easier to use a video chat or voice chat service. You should use Skype for Business, which is the best for businesses and companies. This application is used in the work of video or audio meetings between two individuals or a group of employees in the company and you can use it to communicate with your company employees in its branches in different countries of the world. The manager of the organization can make a meeting in the same place between more than one official and in the meeting room equipped with a computer of large size such as Surface Hub dedicated to display business data and statistics to help them in their discussion and more accurate views as well as the use of Skype for Business and to communicate with heads Affiliates or corporate officers in other countries and all this through Skype Business for time and travel Best for group video calls Two of the best quality Skype video calls are constantly being developed by the company The application interface allows you to make comfortable conversations that you can easily manage, control and exchange views with more than one party at the same time Exchange of files and data is very easy between employees and you can send one file to all participants in the conversation and the participation of digital data and provide the outcome of the meeting at the same time can be shared in a single conversation up to 250 people Skype Business
ConsAs far as my fear of the data with the application, but it is much better than applications presented by the blog but is the best but there are some negatives that appeared when I use it when opening more than one conversation at one time the application may hang and close on its own this is a big problem, but appeared once Only one or two times and it requires a strong Internet connection when the work of a visual conversation, but when a voice call Fi Internet speed enough for the purpose only These are all the disadvantages of the application
Reviewer Source 
Source: Capterra
December 10, 2018
Avatar Image
Kristi J.
Account Executive
Computer Software, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 9, 2018

“Most authentic application for collaboration.”

OverallThere are lots of the benefits are being received by using Skype for business. We can plan online meetings by just using this application. We do not have to arrange physical meetings those require much time of traveling and also ask for a big amount of expenses. It gives us a platform where we can work efficiently. Skype has proved that it is no less than matchless application.
ProsThere are several collaboration software but they are not as perfect as Skype is. I have been using this application since it was launched. It is mind blowing product of Microsoft that allows me to connect with many persons at the same time and provides the best quality services. I love its video, audio calling, audio voice messaging, screen sharing, messaging etc. Skype has god grip on all the features and functions. I love the way they have developed their application in order to provide more comforts to us. well these were the things that made me satisfied user of Skype.
ConsSkype is good at resolving the problems because they have already talented team. Here for the least thing I do not have much to say but one of the bad issue I would like to highlight here. From some days I am having bad result of video call, not only the video changes the quality of video but also audio voice makes distortion that really looks awful. I do not know whether it is the temporary problem of any kind of update because before it was working 100% nicely.
Reviewer Source 
Source: Capterra
November 9, 2018
Jinendra D.
IT Support Administrator
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 1, 2018

“S4B”

OverallHelp of S4B we have managed conference call with client. its very helpful to co-ordinate with employee who not present in office- i mean if employee work from home you can communicate him / her via S4B. its very easy installation process but time consuming. overall i have very good experience with using this product. i really recommended to use this product specially business environment.
ProsSkype for Business is one of the most important service from Microsoft office 365. S4B its very user friendly and easy to access, with the help of S4B you can communicate with your company network team member even you can communicate out of the organization people as well. there is chatting, screen sharing, Voice Call & video call even conferencing call features available. for organization level its very effective & important product. overall Call quality is very very good- Voice call As well Video call. if you re troubleshooting something then you can take S4B call and help of screen sharing you can easily solved & troubleshoot the problem. you can set the meeting, send meeting invitation on S4B.
Conssoftware is very good to use but installation process is taking to much time. because it is fetching from Microsoft office 365 so it will take time for downloading then it start installation. so, installation time is main cons of this product. sometime not frequently S4B hang during conference call with screen sharing.
Reviewer Source 
Source: Capterra
November 1, 2018
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Tanmay K.
Technical Support
1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 1, 2018

“Easily available, Widely Accepted tool to communicate with all”

Overallhelped in constant communication and staying in touch with Colleges and friends - file transfer - effective communication
ProsSkype helped me to stay in touch with all since past 2+ years the best part of skype which i liked were 1. Can be configured as per the business requirements 2. Availability of lot of emojis and Emoticons which makes the conversation intresting 3. Lot of interesting bots to kill time 4. Can transfer files seamlessly 5. Compatible and configurable for Mobile phones as well, Works well on phones as well. 6. Video conferencing is very simple to use 7. Can record video calls 8 . Gets quickly integrated to outlook 9. Most people are already introduced to skype thus no need to provide inputs for using skype. 10. can be used to have conversation with people outside organisation. 11. Cost effective 12. availability on all OS 13. Consumes less space 14. Group chat is extremely useful
Cons1. it is a pain when internet connection is slow 2. have to keep updated with the latest version as i have faced problem when i was using old version 3. consumes a lot of ram 4. unavailability for Linux Users 5. Still dint understand the availability of the red Cancel button on the extreme top-right corner it still minimizes the app 6. Need Gif Support 7. Mobile app also takes a lot of space and ram, is heavy to use in Lot of phones
Reviewer Source 
Source: Capterra
August 1, 2018
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Kristen K.
Manager, Virtual Solutions
Management Consulting, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 3, 2018

“Essential tool for collaboration with my remote team across multiple offices”

OverallThe ability to meet with my team "face to face" from 2,000 miles away is unbelievably valuable. We rely heavily on Skype for Business for our day-to-day operations. As a remote employee, it has allowed me to feel much more connected to my colleagues, my supervisor, and my direct reports. I would recommend it to anyone.
ProsSkype for business is extremely easy to use and generally very reliable. I supervise 3 staff remotely and work with nearly 100 others spread across 4 offices and 20 home offices, and we use Skype for Business constantly for team meetings, supervision conversations, real-time collaboration, etc. Using SfB has dramatically reduced our email traffic and increased our productivity and efficiency.
ConsI wish phone support was integrated as part of the tool for folks who are traveling or otherwise unable to join via computer or smart device. At times, the camera tracking is a bit wonky. I may move my chair slightly and the camera pans WAY to one side or the other. When this feature works well, it's extremely helpful. When it goes overboard, it can be frustrating and distracting. One of the things I like least about Skype for Business is the lack of a persistent chat. We use Microsoft Teams to meet this need because SfB doesn't provide a solid persistent chat option. Great for quick conversations, not good for ongoing discussions or future reference. Regular Skype has great persistent group chats, so it's a big bummer that SfB doesn't.
Reviewer Source 
Source: Capterra
January 3, 2018
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Susan A.
Sr. Manager-Bussiness Operations
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 16, 2019

“Skype is an efficient tool to communicate with others.”

OverallSkype is very easy to use and we can easily share our important documents and files with our friends and relatives. Through this software we are able to see people in various place of the world. We can easily send messages with emojis and videos to everyone. Since Skype is an efficient tool to communicates with others. Moreover it always secure our documents and data from any virus. I recommended this tool to every one for audio and video chatting.
ProsThe one benefit that this software provide us that we can easily communicate with one another at anywhere in the world. We can easily share our important information and documents in a group chat. Skype is very easy to use and it gives versatile features. One of the important feature of this software is that it provide the complete security to all important documents. In Skype, we are able to enjoy the audio and video calls in a more efficient way. So we can access everyone in the world through this software.
ConsThe most obvious difficulty of this software is that sometime Skype gives bad quality of audio and video calls and it is only possible when you have bad internet connection. Otherwise Skype always give good quality of audio and video calls. The another thing that I don't like about this software is that sometime our data and important documents will be hang without any reason. But to conclude that Skype is the best source of communication in all over the world.
Reviewer Source 
Source: Capterra
June 16, 2019
Avatar Image
Luis Ignacio C.
Diseñador gráfico
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 18, 2019

“Online work has never been so simple and with such quality.”

OverallIn my country, with all the economic and political problems that exist, having Skype Business is vital for my professional activity, especially because I have managed to expand the client portfolio, thanks to a reliable platform that allows me to offer real-time attention to each request. In the same way, I have managed to participate as part of various work teams, which has allowed me to achieve important commercial agreements for the company I work for and for my own projects. Another benefit I have obtained is stability in the image and in the audio, an element that is worth a lot for the services I offer online.
ProsI really like being able to work with many people in any part of the world thanks to the great Skype Business platform. I really liked the option of being able to record all the communications that take place, it is ideal to be able to give distance training in all the departments that are integrated to the work team. Another aspect that I like very much, is to be able to share immediately, with the rest of the people, complementary informative details, such as a Word document, and to serve as a work resource. I do not want to stop mentioning, how much I like being able to leave my holiday home over the weekend and that when receiving the call from Skype Business, I do not have to be in an office to be able to work, meet requests from my clients in every moment without limitations to which traditionally anyone gets used to in a work environment of the past, thanks to Skype Business, my office is where I am.
ConsI have no objection, Skype Business is improved every day and offers the best experience for all its users, so I do not find negative aspects to highlight. With Skype Business I have control of the meetings and that generates me a lot of trust in their services.
Reviewer Source 
Source: Capterra
April 18, 2019
Avatar Image
Steve B.
Lead User Experience Engineer
Financial Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 10, 2018

“Lync has come a long way, even with the rebranding”

OverallSkype for Business works great as a soft phone, and perhaps provides the best clarity and cost savings in that area. Switching from POTS to VOIP in one solution is nice, and the ability to have employees accessing calls using any of the various systems Skype for Business supports (basically any OS on any modern device) is very nice. The ability to "hop on" a meeting is much easier with Skype for Business than WebEx or GoToMeeting due to the integrated nature with Outlook, and sharing the same code base, it's seamless for advanced and novice users alike.
ProsExcellent integration with the Office suite and cross compatible with MacOS, Skype for Business has few of the features of Skype (aside from a logo swap) that Lync didn't have before it. For any institution that is using Active Directory and Outlook, there really isn't a better alternative that integrates so seamlessly with other management tools for telephony and web meetings.
ConsLync and Skype for Business have always suffered from bandwidth issues. Even when placing a call within the building, it seems that the traffic must still go out of the building to some server and then come back. Tests with other tools not hosted on premises have similar issues, but one would expect a hosted solution to be smarter. Also, the ability to sync with other businesses using Skype for Business and see free/busy information has never been reliable or helpful, even when explicitly enabled by the administrators.
Reviewer Source 
Source: Capterra
September 10, 2018
Muneeba F.
Head Of Operations
Research, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 8, 2018

“Great Communication Tool”

OverallSkype for business is perhaps the best video chat and messaging tool that enables professionals around the world to communicate with each other. This is the perfect software for companies which have multiple offices across multiple locations. Even when I'm traveling, I am always in touch with my colleagues in my office so I am full aware of the things happening in my absence. Through the instant messaging feature, I am also able to send "beeps" or "pokes" to someone who's reply is needed urgently. I can even share my screen so I can even make presentations if I'm away. A very important tool in business life
ProsSkype business allows to organize your contacts under custom categories Integrates with Outlook Makes screen sharing with huge groups really easy setup very similar to regular skype. Status updates are also a big plus so we can know if people are in meetings or not Skype is one of the cheapest VoIP services available, offering subscriptions with unlimited minutes. A Safe and Secure Product by Microsoft Can save out on a lot of expenses using video calls while traveling A MUST have product by corporates Makes communication very easy The instant messaging app is quite useful Files, media and documents could be sent easily and quickly
ConsUnable to dial emergency numbers Requires a strong internet connectivity for usage in your mobile phone History can not be deleted even after the chat is deleted Can't send messages to a person offline
Reviewer Source 
Source: Capterra
January 8, 2018
Ishali T.
Lead Data Analyst
Retail, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 1, 2019

“Enabling collaboration within workspace”

OverallEarlier, my team used webex to hold their meetings which would require one having a webex account, creating a meeting, sending out invites with the number to dial in to, everyone dialling in to the webex for the meeting etc. Now, an impromptu meeting can be held without all the hassle with just a button press.
ProsThe ability to share your screen , make calls and chat with your colleagues makes it an amazing tool. This completely eliminates the need for a separate virtual meeting software and streamlines the process by combining multiple things of use in the workplace together.
ConsThe documents shared on skype for business are not stored in an organized manner i.e. it is very difficult to access previously shared documents without scrolling all the way up in the conversation. A separate tab which would show all media exchanged within a conversation would make it much more convenient.
Reviewer Source 
Source: Capterra
August 1, 2019
Chethan M.
Technology Lead
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 29, 2019

“Review on Microsoft Skype for Business”

ProsEarlier most of us were used to Microsoft Lync and now since past few years have started on Microsoft Skype. Skype originally was popular because of its nice features. Skype for business is similar to the traditional Skype and has made the Collaboration within the organization much easier. With Skype available one can easily chat within their team or search the person and chat with the person outside team within the company. One can easily have Group Chat in Skype and start the discussions and find the solutions within short span. Skype for Business is also useful to organize meetings and have conversations externally as long they are also on Skype for Business. The Call quality in Skype for business is good and features like quick desktop share, Chat etc makes the experience much better.
ConsSkype of Business has many advantages but also has its own disadvantages. Skype for business is first of all is a Paid tool from Microsoft. Not all will be familiar with Skype for business unless the users have been using the same in their organizations. Skype sometimes take time to load resulting in delays and might need a restart to get Skype working again. The meetings setup using Skype for Business when compared Webex is not so user friendly and need improvements.
Reviewer Source 
Source: Capterra
January 29, 2019