Microsoft

Skype for Business

4 / 5 1391 reviews


Average Ratings

1391 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online

Vendor Details

  • Microsoft
  • www.microsoft.com
  • Founded 1975
  • United States

About Skype for Business

Collaborate with your coworkers and clients remotely through group video calls, screen sharing, and messaging.


Skype for Business Features

  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

Skype for Business Reviews Recently Reviewed!


Online meetings made simple, all integrated with Office for max productivity

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
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Comments: Best option for voice/video conferencing

Pros: very robust and versatile online meeting solution. Skype is the forefront name in online voice/video conferences. Integration with MS-Office suite so online presentations can be initiated via Powerpoint with ease. Conf. bridges available for immediate use (incl. landline call-in options). Smartphone app works seamlessly with other users.

Cons: conferencing is open to all users however if you need to setup a bridge with externals (with non-Desktop call-in options) the person that host the meeting will require a license. This is by no means a deterrent, as prices are fair.

Skype is not the best video calling platform

May 16, 2018
2/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Pros: I used to use Skype weekly to video call family and friends around the world, but I've moved on to other platforms. As much as Skype is the ubiquitous video calling app, I find there are way too many connection issues, dropped calls, and problems with either audio or video to make it practical.

Cons: Skype has too many dropped calls, problems connecting calls (or complete inability to connect calls), issues with either audio or video, and lagging video to make it worthwhile.

Capterra-loader

I love them Skype emojis.

May 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Skype makes it easy for me to know when my colleagues at work are online and quickly decide if it is appropriate to send them a message or just call them directly on their phones. I love the Skype emojis ,as they make conversations with my colleagues a lot more fun , than when I communicate with them via email .Screensharing with my colleagues ,is my favorite activity on Skype.

Cons: I maybe see very little difference between Skype for business and the free Skype ,I used in my late teens. If I launched my own company tomorrow ,I wouldn't pay for the little upgrade on free Skype ,which transformed to Skype for business. I will simply focus on using free Skype.

Very effective and highly enriched with features.

May 16, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Skype for Business offers all basic and advanced services of any good messenger though nobody can compete with its voice call quality. Equally good is the chat function. Status of all work colleagues is visible and contacting them with skype is very easy. Interface is very interesting and eye catching. Interface is of optimum size and doesn't interfere at all in the working with other files.

Cons: There are all sorts of niggling issue with this like hang up , connectivity & voice quality issue. These are all part of online communications. No big dislike.

Overall: Our commutations have become fast paced. Sometimes queries are so trivial that calling and emailing looks very odd. Skype chat and call feature sort that out.

Being able to see peoples faces such as coworkers across the world.

May 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is really great being able to pull up our coworkers from all over that we do not see every day. We have weekly meetings so being able to see them is great.

Cons: It is kind of glitchy at times. Freezes and has a hard time connecting sometimes. Other than that it is pretty easy.

Application in infinity devices.

May 15, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
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Comments: I love this application because it has been of great benefit at the moment of wanting to make any conversation or question to anyone. Its quality is very good but they should keep innovating.

Pros: This application is excellent because I can be in contact with any person so we are far away because it allows us to do it quickly and easily. I use it daily and every so often because it is very useful and practical.

Cons: They should add more designs since they have a lot of time without innovating the application, even though it has a good performance it is very boring to constantly see the same design.

Very good tool

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Very good communication tool
Meetings with vendors / suppliers are now easier
We've been using it for training purposes as well
Everyone is familiar with skype for business as it is quiet similar to the personal one
Audio is always perfect

Cons: Audio option is always perfect however some video calls sometimes get laggy. Some participants get kicked out from the call for no reason. Other than this it is a perfect tool

Capterra-loader

The best tool for internet communication

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: It's spectacular, my tool for updating with my web development team. It has made it much easier for us to work remotely

Cons: I really do not find any flaw, but if it is advisable to use on a PC with good resources, this app requires good resources.

Capterra-loader

My daily communication tool

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I use it all day to avoid sending emails or calls at inopportune times to my colleagues. I have the history of all my conversations saved and I can always go back to it

Cons: It is blocked often, especially when I have several conversations. Integration with Outlook to send meetings fails blocking both programs

Overall: Faster and more effective communications

Capterra-loader

A whole world in an app

May 15, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Is an application that has a lot to explore, chat is just the entrance, but being able to make video conferences with several people, sharing external content from other programs, recording all that for later use, integration with the telephone plant, is a great product that must be installed and implemented as a step-by-step process

Cons: For the same reason that it is so wide many use just the chat.
It is very heavy to run on system, its integrations with Outlook and its files create several problems and slows down the computer

Skype for Business has been an excellent tool for institutional communication

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: After the integration with Microsoft Lync, it is a one-stop shop for institutional and intra-institutional communication. The ability to integrate with office phones and Outlook is fantastic.

Cons: Missed calls are not always logged in the call log, sometimes making it difficult to know who a missed call was from.

Overall: Simpler inter-office communication.

Good for an enterprise IM solution.

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use it pretty much there for an end user. There is very little they will need to do, aside from sign in with their credentials. It integrates well with Exchange too.

Cons: Support sometimes takes a while to respond to any issues we have, but that's typical for the Office 365 support staff.

Skype for Business rules

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: 1. It Is everything you want for your corporative communications. 2. Is easy, great visual aesthetic, and a light software.

Cons: 1. It is very basic, don´t has too many options. 2. You need a cegry good connection of enthernet, because i is a Little slow.

Capterra-loader

Bye Bye WebEx!! Hello Skype!

May 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Excellent tie in with all MS Office products...launch a meeting in a second!! Quick and easy collaboration!

Cons: Screen sharing and program sharing sometimes is tricky...especially if you are using dual monitors! I have also experienced voice feedback when using an external mic.

Overall: Enhanced collaboration!

Great business communication tool

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: I like that I can IM people instead of cluttering up my inbox. My favorite feature is the statuses. I use them every day as a quick way to see if someone is online or not.

Cons: There seem to be some bugs with my Surface Book when using Skype. Also people seem to not see IMs regularly which is irritating.

Skype for business has assisted in streamlining communication among colleagues and others

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to instant message and to converse with colleagues is extremely helpful. Furthermore, it has allowed me to interact with prospective students around the world at a very affordable price.

Cons: The only con that I have experienced is while Skyping with individuals abroad because of the internet connection. However, I am usually able to combat that issue by simply disabling the video connection and just talking.

Overall: easily accessing, and conversing, with individuals from around the world in order to better communicate the benefits of furthering their education

Many useful features and many difficult to setup features

May 15, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
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Pros: Skype for Business has a number of features and we love the workflow that it creates. We can start off instant messaging and move to a voice or video call and then move to sharing desktops with ease.

Cons: Some of the advanced features such as voice phone bridges take either a dedicated installed of multiple onsite servers or an expensive phone service from a limited selection of providers. The self-hosted version is extremely difficult to get setup correctly and in a redundant fashion.

Decent Software with a Few Points to Consider

May 15, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Overall, a decent company-wide solution. The software is included in Office 365 licenses, so it makes it easy to provide licenses to all staff without needing to sign everyone up on separate platforms. Skype for Business is still used often at our business, though other VoIP options have been preferred for international and large group calls.

Pros: Easy to call once setup; sometimes provides more reliable calling connections as opposed to standard Skype; easy to integrate in offices due to automatically added contact lists; integrates with Microsoft Outlook and Teams

Cons: Occasional unreliable connections (especially internationally - other VoIP software has shown better connectivity in similar situations); not always intuitive for invitees needing to download a client; often causes confusion with invitees thinking they need to have a license to participate in a call due to to users typically needing a Skype account to place standard Skype calls

Capterra-loader

Fantastic but can be lighter.

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Skype integrates well with my Microsoft Office 365 suite.Making it easy for me to collaborate across Microsoft word ,Microsoft Powerpoint , Microsoft Excel and every of my other favorite Office suite programs.

Cons: I have used Google hangout a lot over the years and in comparism ,I think Skype is way too heavy and took me some time to adjust to how bulky desktop client.

Good software for online meeting

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have been suing this software from last 4 years. Good for team building and online conference with your team. Save cost increase better support and kill communication gap in team.

Cons: Little bit latency time on call if your call from desktop to mobile device other things are very good only latency issue I had noticed.

Not the best anymore

May 15, 2018
5/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Skype used to be a really good service back then, however, the quality of video calls is still great on Skype.

Cons: The user experience is pathetic, especially on their mobile app which does not let you use it in any reasonable manner at all.

Quick and Simple Messaging

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Skype for Business is quick and intuitive. It has brought that which made instant messaging popular into business: speed.

Cons: The software feels a little lackluster. Group messages have the clunkiness of group text messages rather than creating a more seamless appearance where it is easy to identify those involved in the group and have particular groups saved.

Capterra-loader

Great software for conferencing or leading a team while outside the company

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Skype for business is excellent for video conferencing with clients. There are so may times where being present in the client's office is just impossible (such as while working with clients abroad), in these times skype just shines. It is really streamline just to connect with several coworkers and clients at the same time. Also it is a great tool when in the need to delegate vital information to your teams when on field.

Cons: I can't seem to find something to dislike about this software, a big handicap is that you need a good internet connection for videoconferencing.

Overall: There has been so many times where skype for business has been lifesaver while leading my teams when coordinating projects; when I have been lifting informations on field for P&IDs i can lead my CAD team that is working in the office.

We use this to communicate in our office amongst peers and its definitely something of value

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It helps me get an instant answer and see people that are online and know what to expect from people without a wait time

Cons: Sometimes the meetings aren't working the way they would. They have either miss audio or wont connect

Capterra-loader

Big fan of skype for business. Very basic and has all a lot of features.

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that you can now share files/images. Also has screen share which is a big asset for remote meetings.

Cons: Wish there was a feature to record meetings. If there is, I have not yet figured it out. Other than that, Skype for business is great.

Capterra-loader

Facilitate communication at work!!

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has everything I need to be in contact with my colleagues, I can share screens, make teleconferences and send files in a simple and easy way.

Cons: Sometimes the quality of the call is not very good, there are also interruptions when sending a file, it is not very frequent, but it happens.

Overall: It is quite practical, and more if you need to maintain a direct communication with your colleagues.

Great Tool for Connecting for Business

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: We use the Skype for business with one of our major clients. We are able to connect with multiple users across regions. We normally use just the call version so no video sharing however. it also give a quick chat access for us to share link to all easily instead of emailing everyone.

Cons: The only con is that once you're logged into a call you are immediately put on mute. We normally spend a few minute with everyone on the call trying to explain they're on mute before we can get started.

Skype is the industry standard

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Everyone uses Skype and it is easily understood how to utilize the functions regardless of your technological level.

Cons: Hard to use when you are away from your desktop but it is nice to have Skype phone when needed. I'm not sure if it's the ideal function to use when traveling.

Skype for business is a great way to communicate and have meetings

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can instant message any of my coworkers instead of having to type out an email. It's so cool that I can see who is in a meeting or away from their desk without having to get up and look.

Cons: There isn't much I don't like. Sometimes the screen freezes in a meeting and I have to close it and go back in.

Skype for Business has been a good solution for out communications needs.

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We run the on-prem version of Skype for Business and it integrates well with all of our services. Free/Busy was easy to configure and hosting multiple domains was just as easy. The interface is pretty straight forward and streamlined. We also really liked the way that it integrated with Outlook for conversation history.

Cons: This does take a little bit of hardware (virtual or physical) to run on-prem. The migration procedure from one AD domain to another can be troublesome and is not as straight forward as you would hope.

Overall: This software allowed out teams to better communicate and our IT department to get better/faster access to our end-users for faster problem resolution.

Great video conferencing tool. Helps us connect with remote instructors

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: We often use Skype to have teachers video chat with our classrooms. This helps us progress even with a distance barrier.

Cons: Sometimes runs a little slow, most likely due to older computers and possibly our network traffic. Not much negative to say!

Overall: Great way to connect with people remotely. High quality picture and sound make remote instruction a breeze

Used very little. Seems like too many options to really make sense for Business

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: there is a lot it can do, but not all features are needed. Has many platforms it works on so you can stay in contact anywhere.

Cons: Seems like too many features to make sense for business. Sometimes the apps can be a little difficult.

Overall: nothing more than what hangouts does for google domains.

Skype is essential for me

May 14, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I communicate with a lot of people who don¿t work in our corporate office. Skype allows me to stay in touch with many people simultaneously.

Cons: I¿ve been using Skype for a long time and other than your normal bigs and foxes this product works great.

Overall a great communications tool for businesses

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: As long as you have (reliable) internet, you can can be connected anywhere anytime. It gives you the flexibility to connect with anyone even if they are not local. The security is also a great peace of mind.

Cons: The connectivity is sometimes questionable. Not often, but every once in a while, there will be problems with the quality of voice and video calls.

Meh

May 14, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: It was included with our Microsoft Exchange package. It allowed instant messaging within our office.

Cons: Not the smoothest interface. Every conversation restarted the chat history. Nothing impressive about it.

I am using Skype daily

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's like for me without Skype is without my voice
I am using Skype everyday to communicate with my team over outside of my country

Skype Video, audio call and sharing stuff are just awesome :)

Cons: Some time Skype is getting poor voice quality
Sometimes also experience Connectivity issue - these can be improved
User profile pic is getting pixelated - blur pic

Overall: Just use it

Skype is a great classic and an easy go-to!

May 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Skype is excellent because it does what it set out to do...connect you via video or audio with people around the world. In terms of business, it is the most universally understood and accepted form of community collaboration and communication. My company speaks with people from all over the world and this is the easiest platform for people to use because they have used it before and understand it.

Cons: Service can sometimes be funky. And also about 9 months back I experienced some HUGE logging in issues (with no explanation) and had to create a new account every time I logged in. This is when I lost some respect for the platform.

Capterra-loader

Perfect for efficient communication across teams at work.

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Skype for business has a short learning curve ,for users who have become accustomed to regular Skype.It provides us at work with the right features for smooth and efficient communication between teams ,departments and individuals across my organization. I like how I am able to exchange files with my colleagues at work. Its screen-sharing feature has made collaboration at work ,much more interesting.

Cons: For all of the effectiveness of Skype for business . It basically is just a step upgrade on personal Skype.

Capterra-loader

helps organizations to be more productive and reach millions of users around the world.

May 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easily share content with other users during any meeting or conversation, interact with applications like PowerPoint natively.

Cons: Sometimes the poor resolution of sound and video occurs. To call landlines you have to pay. Voicemail is not free either.

Overall: Skype is easy and fast to install. Free phone calls to other Skype users anywhere in the world.

Just Skype.

May 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This app invented video calling :-) Both for business and private the best app for video calling. by far.

Cons: Unfortunately, when Microsoft acquired it, the app became less intuitive and sign up process more difficult.

A very capable video and messaging platform

May 13, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Skype is very easy to use. Once you add your team members to your team, you can simply click their name and send a quick message or start a video call. It is very easy to add more people to the conversation with the click of a button and share your screen for collaboration across the platform.

The software has made great improvements to its user experience the past few years and it is truly intuitive.

Cons: The lack of customizations is disinteresting. It does not give you the ability to create bots to remind you of things, or to integrate other softwares from around the next, like a platform such as Slack does.

Perfect communication tool for your business

May 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Skype is ideal for overseas business meetings. It has very handy integrations with Microsoft Office.
Skype has simple , user friendly design that makes it very easy to use.
The price is way lower than standard calls.

Cons: Sometimes it will freeze or it will drop me our of the conversation.
You also need strong connection for good quality video conversation.

Capterra-loader

With Skype we communicate through calls and messages for free with many people.

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: he software is multiplatform.
Skype supports several operating systems.
The communication between users is free, allowing to make a chat, calls by voice and also videoconferences.
The software download is completely free.
Skype is available in many languages. It is a multilingual software.
It is very easy to find known users on Skype, since they can be searched by their name, by their user or by their phone number.

Cons:
314/5000
to use it you need to have a good Internet connection. From a tablet or a smartphone, we can have problems if we are not connected to a Wi-Fi network. sometimes you can have problems related to the quality of the microphone and also the resolution of the webcam to make a video call.

Capterra-loader

Easy to use and convenient

May 12, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Skype for Business is a decent tool. I like that it's easy to use and affordable. It's a good option on the go for video chats and collaboration. I like the mobile app.

Cons: The only bad things I've experienced are that sometimes it runs slow, crashes and I've gotten dropped calls too...which can be very frustrating. It's not always reliable. I've found myself scrambling because a call was dropped multiple times during an important call with a potential client. Eek. Not good.

Ok. Not worth the upgrade

May 12, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Has all the features of original skype but you can also add a lot of people to the business meetings.
In all fairness I didn't use the program fully

Cons: No cons really apart from the price. It would be great if you need upto 250 people in a meeting but I just never needed this feature.

Overall: Nothing really because I didn't use it to it's full potential

I use Skype a lot for interviewing candidates

May 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Well Skype has very clear call quality to talk with both my colleagues and anybody I might potentially interview for talent acquisition. The messenger is also very easy to use to talk with friends and colleagues.

Cons: I don't particularly dislike anything about Skype, sometimes however I wish it worked a little faster.

Overall: This software greatly assists me with communicating with friends, colleagues. IT's very easy to use for communication purposes in both the caller and messenger. I like the option of using it to call mobile phones as well.

Often has challenges when doing live calls; fine for corporate chat

May 12, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to see all of the folks at my company; integrates with O365. Relatively easy to use for new employees.

Cons: Often drops calls when on video. Doesn't store all my conversations in one place, but rather in outlook. No ability to subscribe to channels like Slack. Impossible to decrease reliance on email like you can do with Slack.

Still the most prominent tool for work interviews.

May 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Skype continues to be the most used service for professional cases. The possibility of conferences and multiple calls as a free feature still give it a reason for existence in this nowadays flooded market.

Cons: The easiness of use is overall inferior to services like Facebook or Whatsapp Video Calls. Sometimes the streaming quality is not perfect.

Great software for business!

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of use is great. Simple connections and multiuser facilities. We have had so many conferences over this.

Cons: It is expensive it you take the higher paid versions. The connectivity in certain areas is low so there is a lag

Capterra-loader

Great voice conference software

May 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is very easy to use, light weight and does exactly what you need it to - very cheap and expansive.

Cons: The software requires certain advertising and sign up for Microsoft sign ins....overall great product though.

Solid product, great for interviews

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Many features are easy to use and the software is reliable. Many people are familiar with this program, which makes it easier to connect and interview others.

Cons: Our team could not figure out how to make the recording feature work without having the invitation sent directly through Skype.

Overall: It is a very reliable and preferred way to interview people.

Capterra-loader

Does its job

May 11, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Skype has been great for doing video calls. Most of the time the product works great and is almost forgotten to the focus on my client. The sound and video adjust to fluctuations in bandwidth.

Cons: The light sometimes flickers a lot if I have a light on in the background. And the menu to people is hard to navigate.

Overall: It just works. And that's what I need as a business.

Easy to use - love it

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easy to use and provides a quick easy way to get in touch with a coworker even if they are around the corner. It hooks with your calendar and you can tell if they're busy or away and could potentially save yourself a trip to them if you aren't the walking type.

Cons: Initial set up was difficult for me but it was because of my own IT's mess up. not with the actual service.

Capterra-loader

Good for internal remote employees to stay connected

May 11, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: Skype makes it super easy to keep internal chatter in one place and out of my inbox. I like to be able to keep connected to our remote employees and check in with them on a regular basis. We can have IM chats and send docs or pictures quick, or we can conduct meetings and screen share for trouble shooting. All of this is very easy and quick.

Cons: I have trouble trying to configure this to use with client external to our organization. I know there is a way and I have seen people use it, but it isn't intuitive to a basic user. We have had some connection issues that may have been related to bad internet connections but could also have been one of the attendees trying to join on the mobile app. Caused a few headaches and we had to supplement with other solutions.

Day to day company wide communication tool.

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Allow to search people base on the company directory. Easy to use for meeting, chat, send files, or remote connection.

Cons: Won't able to save the IM conversations in email Conversation History folder until company agrees to pay for indexing options.

Great product for internal use

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This was a great alternative to Lync and provided the company with the same functions they were used to with Lync. Were able to do conference calls and chats internally.

Cons: Never was able to get the users to be able to place calls or video calls to addresses outside of their network. Customer support confirmed that this feature was enables and they "should" be able to, however, did not provide any further support.

Capterra-loader

Great tool to make video calls and we can use it for free.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Skype is great, I keep in touch with many people through calls or video calls, their chat tool is very useful and easy to use, I can also make conferences with clients or my team, I use it daily for a long time and It works very well.

Cons: Sometimes I see that it consumes many resources of my pc and for a few seconds the software does not respond.

Overall: It is a very useful tool for any business or company. It keeps me in touch with my clients and my work group.

It was a fair experience

May 11, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Up to 250 people can be added to an online meeting. It is more economical when compared to normal call rates

Cons: Sometimes errors such as shared slides not moving and video not recording when more than 25 people are in a meeting occurs

Very easy to use communication platform!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it allows me to send chats, share screens, send files, images, pdf, even send contacts. You have the option to go on Invisible if you don't want to appear Online nor Away. Its clearer than any other platform to use for calling, even if you're not connected to internet but you have sufficient balance, you can still call.

Cons: It just slows down when you are using GIFs as an emoticon. If install to your laptop for the first-time, i cannot find a way to turn the sounds away.

Overall: You can chat anywhere, without consuming much data from your mobile phone. The video is also clearer than before, love the customer service too!

The go-to solution for free desktop chat/calls

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that you can still use the Business edition for free to invite others for online meetings. Sharing the invite via URL is also a plus. Not to mention the other features that already make Skype (regular) a great choice - easy calls, contacts, clear sound etc.

Cons: The Android client still has some bugs, especially automatically logging you in even if you've changed the settings. The desktop client is much more robust in terms of reliability.

Good for in-house calls, but there are some bugs experienced when clients use it.

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Clear calls, clean interface, easy to navigate interface, efficient, able to have a conversation with many people from different locations easily.

Cons: When a client uses the software, sometimes there are some bugs and they experience difficulty sharing their screens.

Software that you would avoid if you could

May 10, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: There are many advanced feature. It does save chat conversation, but not in convenience way. Feature already similar like in the regular Skype.

Cons: Chat feature. It is very easy to lost track conversation because on mac, it create new thread if conversation happen several minutes after the previous one.

I can stay connected with my clients in any place. I can connected to my smartphone and laptop.

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use. I can save money. It is easy to install in my smartphone, computer, laptop or any technology device. Skype Business is integrated with Office. I can have a meeting.

Cons: Sometimes it is slow in linux. Sometimes login presents failures. To call landlines you have to pay.

Overall: Connect with other people who are in different places and times

Capterra-loader

Kinda creepy and over powering

May 10, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I guess its okay if you use Skype a lot.
It starts as soon as you get on your computer
Skype is international, so it works for global clients.

Cons: Everything.
The auto-loading
The overtaking of regular skype
All of the permissions that are set up by default
The app crashes
Really buggy

Capterra-loader

Useful, but outdated

May 10, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I feel like Skype is pretty simple to use, and has been in the market for so long that is the first option people think about when looking for a way to talk across the internet.

Cons: At the same time is exists for so long that many competitors have arisen and surpassed it in many ways, probably mainly because of having a different focus.

Reliable and safe

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: We have been pleasantly surprised by Skype for business. The audio quality has been stellar and GUI very intuitive. Very reliable for conference calls as well.

Cons: We used Skype for business before and did not prefer the interface and have had better support in case of technical issues.

Overall: Business calls, conference calls, general communication

Get for video and voice conferencing.

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That it is free and easy to setup. Has pretty good video quality for what it is and lots of other people use it.

Cons: Does not have advanced functionality like screen sharing and on slower internet connections can cause issues with video.

Use for internal quick chat communications

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to have the app open on my desktop and get notifications of when people have questions or have an immediate need as I do not watch my email constantly. It is excellent when someone is on the phone and has a question and doesn't want to place a customer on hold to talk to me or someone else in the office.

Cons: Nothing we use it for a simple chat method and have not had any issues. We can let people know when we are in a meeting, out of the office, etc.

Overall: Ease of communicating with office employees without having to put customers on hold or wait for an email response etc.

Good tool for online, distance meetings

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Skype is a solid tool for managing contacts, chats and calls. Allowing us to move files during meetings and easily manage who needs to be called in for certain groups and departments.

Cons: Skype can sometimes be glitchy, and the call quality isn't always great. It is generally consistent but sometimes disconnects during a longer call.

This allows our meetings to be face to face and way more effective!

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For a company that is large and has multiple locations such as ours, weekly meetings are a must to stay in the know with what is happening through the company. I love the ability to see our coworkers but also to have chat capability, different from email.

Cons: I don't like that you can only see 5 faces at a time during a call. While it does rotate the images, it would be nice to increase that number by a few more.

I use Skype for business to message coworkers in the office

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about Skype for business is how easy it is to use. It's a simple messenger system and they didn't try to over complicate it. A little box pops up when you have a new chat and all you have to do is click on. Really simple!

Cons: I've been using this software for almost a year now and there hasn't been anything that I dislike about it.

Skype for Business is great for my group!

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: Great, useful product!

Pros: Skype for business is great because it is basic and easy to use yet has all the necessary components to communicate across your business. Love the functions including screen share, files transferring, and chats.

Cons: Sometimes Skype for Business is slow or glitchy when there are lots of people in the virtual meeting.

Messaging is my only use but it works great for what I need!

May 10, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I can quickly chat with my colleagues if I need something that is too short for an email or doesn't require a phone call.

Cons: I will NOT use this for meetings - have not had success with using it as a call-in. Meetings get delayed and time is lost due to issues with skype.

Easy to use. Always works. Quick way to communicate.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Never had an issue of it not working. Quick way to communicate between office personnel.

Cons: I like mostly everything about Skype for Business. I've never had an issue with connectivity or functionality.

My experience in Skype business is very good because it helps me a lot to communicate...

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Access from anywhere. Skype for Business goes with you wherever you go. Skype for Business and Office applications work together creating easier transitions and fewer interruptions.
When the productivity and communication tools are together

Cons: Having unwanted contacts. To call landlines you have to pay.
Voicemail is not free either. Obtain a virus when downloading it by not obtaining it from the appropriate page. Like everything if a page is not safe or avoid downloading it from pages of dubious origin. Sometimes the poor resolution of sound and video occurs due to the congestion of the flow of data traffic in the network.

Overall: The benefits are many but the main one is to be communicated in a fast, simple and effective way with my contacts, family and friends.

Good product for business collaboration

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Skype is a great way to hold meeting, collaborate or get answers to quick questions you may have from a teammate. You can have chat, video chat or share your screen with a click of a button. Skype is also a secure way to converse with coworkers on projects.

Cons: It would be nice if it kept better history of chat sessions and allowed you to organize them for reference later. Having a transcript that is easily accessible would be nice.

I have used this for multiple meetings

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use and to connect with the other person in my meeting. The company who is trying to sell me something will use Skype for Business and we can share screens and easily communicate. The presenter was able to connect the Skype meeting to my Outlook calendar.

Cons: I like that it is free on my end and everything went smoothly. I do not have anything that I do not like as of this time.

A decent communications solution - it gets the job done

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We can IM anyone in the organization without issue and it easily integrates with MS Outlook. IM conversations are saved in Outlook and easily searchable there too.

Cons: This service seems to struggle with heavy loads or multiple connections. The audio will begin to echo.

Overall: The obvious benefit is being able to meet and share your screen to explain issues or talk through strategy.

easy to use

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: very easy to use and saves me tons of time on connecting with other companies and people. It is very user-friendly.

Cons: none at all that i have found in using this program. If I find any i will update my review, I give it 5 stars.

Capterra-loader

It makes business communication easier

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ability to share your screen is effective. It makes working easier, and the ability to send the same message to more than one person. I also like that if someone is in a meeting it displays that

Cons: Sometimes it will log out when I don't want it to or it won't start up when my computer starts up. It makes it distracting for my day to day use

Overall: Communication with colleagues, even if they are not at your location but with the same company.

Excellent, it is a communication platform that brings together an experience by Skype with security

May 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Access from anywhere, you can connect to Skype for Business from anywhere, Conversations protected by a robust authentication and encryption system. The interface design uses the Skype icons, with which most users are already familiar.

Cons: A serious counter; You have to make sure you're ready for the camera, and see what the lighting and environment looks like before you start in a video call

Overall: Call monitoring, You will always know who you are talking to thanks to the call monitor, in which the name of the speaker appears in your image or video sequence. Better meetings, Skype for Business offers a solution for each type of meeting, audio, video and web conferencing are combined into a unified experience.

I don't use Skype often, but it has been useful to have.

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most about Skype is the ability to meet face-to-face with colleagues that are in different states.

Cons: Skpe sometimes works better than other times. I have not found the reception to be consistent at times.

Overall: It is helpful for long distance face-to-face business meetings and personal interactions as well.

Extremely useful app for communication and Collaboration

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Skype for business is the quintessential application for communication and collaboration across our organization. It facilitates teamwork even with staff working in remote locations, and instant communication with clients through chats or voice/video calls. Would highly recommend

Cons: the only recommendation would be that it offer the ability to record calls. But other than that, it is a great communication app

Overall: Cost effective communication tool- Highly recommended

Great solution to walk in meetings

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Meetings can take place while in the office, without having to go to the other persons' office. the connection speed is impressive and the clarity of both video and sound

Cons: Skype still has a few problems with memory usage. Skype can hold quite a number of resources, occasionally slowing the computer to a snails pace

Useful program to connect with colleagues in other countries

May 10, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like this software because it has helped me to be in contact with candidates from other countries and not being dependable of another software.

Cons: Several times I had problems with it because of the low internet connection of the other person. It was difficult me to be in contact with him through this media.

Our company uses Skype for video conferencing and providing support to our clients and its amazing.

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Skype is a really good tool for the business environment. We use Skype almost everyday for conversing with our clients as a chat system for providing support to our customers. The VOIP feature is really good seeing that support may not always be through chat and may need to be spoken out to help guide a user. We also find the video conferencing feature of Skype really helpful when we have Business/ Team meetings.

Cons: I honestly cant find any issues with this software. Skype helps us perform task efficiently (VOIP, Conferencing, Chat) and it was built for those exact purposes. I do see in the future that Skype will be a standard in the business environment.

Overall: I am able to have an environment to chat, call and perform a video conference on one platform and i love it.

Online collaboration

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Non-intrusive--it's easy to minimize and manage multiple conversations without spending a lot of time on it. Intuitive and makes communication easy--especially for low-priority questions or ideas. Syncs with Outlook

Cons: Pop-up previews can be distracting (doesn't happen on Do Not Disturb). Non-messaging features can be distracting or inferior to dedicated services (i.e. call features)

we use skype for business at work as our main communication platform

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: organising external video conferencing meetings is really easy to do and generally they run smoothly and without any technical difficulty. generally speaking the clarity within the call is of a very high quality.

Cons: we have had some issues with phone calls and video conferences dropping out mid call which can be very frustrating. Thankfully this was only a consistent issue when we first adopted skype for business. 2 years on the system operates with a lot more stability.

Overall: Having a fully integrated communications system across the business allows for effective communication across different time zones.

Great tool for communicating across campus

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This software allows us to communicate with others throughout our building quickly. It also allows us to screen share to resolve issues more quickly.

Cons: This software can sometimes slow down your computer and is not always intuitive when it comes to locating certain functionalities. The interface can change with updates making it a little confusing.

Overall: Good tool for communicating with coworkers

All day every day!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use-- best messenger to keep up with coworkers especially working remotely. It keeps the team all tied together. I can even keep up with friends from other companies

Cons: The app could use a lot of work. It is confusing and difficult to tell who is online or offline or when it was last updates. Sometimes Skype for business send messages as though I am offline when I am not.

Overall: It makes my heart happy to be in constant communication with my coworkers even though we all work remotely.

Love using Skype for video meetings!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Skype is a must for any video business meeting needs. Definitely the best camera and sound quality out of any program I've used. I work remote so it's a product I frequently use and I love the Office product integration, multiple users that can be on the same call, and that I can use it whether I'm on my phone, iPad or computer - it's easy to use on all three devices. You can also message on it, which is a nice perk

Cons: Because it's owned by Microsoft, it's obviously not integrated with any Apple products, which would be a really nice feature to offer although I see why they don't do it.

Overall: Love the ability to easily video conference with a large number of people!

Using it as my every day IM for my business

May 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's integrated with MS outlook. Much clear sound the actual Skype, it's very useful for group communication. Working awesome even network is slow.

Cons: Looks like the application is not available for Linux based operating system, but we have to setup ubuntu if we really need to connect a business skype server.

Overall: Every day used to communicate with my colleagues who located in different countries.

Capterra-loader

It is a microsoft application that allows us to interact in the messenger style with all users of th

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: is very friendly because it has all the tools we need in a chat, you can attach files, make calls, share a desktop for remote assistance, we can place emojis in our conversations.
Works with all firewalls, NAT and router.
Easy to use.
I like this application

Cons: I have no advantage to comment, I have used it in the support part and it has worked well enough for me

Overall: I used it in the area of technical support to interact with the users and provide technical assistance and it worked very well.

Capterra-loader

A simple way to communicate internally with co-workers

May 09, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a great way to see who's available, where they are and what they're up to. A great way to communicate with employees that may be in different buildings or states.

Cons: Seems to frequently be effected by connectivity issues and it only works if everybody uses it. Not necessarily a limitation to the software but it can make it difficult.

Overall: I can quickly get questions answered from fellow employees without picking up the phone or waiting for an email response.

Great tool. Its part of our essential business tool box.

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: very user friendly. Our field personnel use it to show the engineers (back at the office) in real time how equipment is failing or working great. This way they can make decisions based on real time. data.

Cons: sometimes the sound isn't the best. When trying to get multiple sites to call in it becomes challenging with periodic lapses.

Overall: Able to meet employees that are in remote sites. Enables everyone to feel more connected, like they are part of the team.

Great for large calls

May 09, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that I can add a lot of callers to one session and not have too many issues. The value for the cost is there.

Cons: Callers can sometimes get confused by skype. The quality sometimes varies depending on the internet connection.

I use skype to communicate with my co-workers.

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, Easy to create groups. connected to outlook and if we are in a meeting status is updated automatically. Supports voice and video calls.

Cons: Sometimes file sharing fails when i use skype. Voice and Video quality is not very good. sometimes skype is a distraction especially during meetings.

Overall: I communicate with my team using skypes and doubts can be cleared easily over skype without being the need of going and talking to the teammate.

Capterra-loader

The most intelligent way of communication between the members of a team.

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mobility is important in the business world, this application allows you to connect with your computer or mobile from anywhere as long as there is an Internet connection, in addition to the possibility of using Office applications, which gives us the possibility to share information in different formats among the work team

Cons: Microsoft replaced Skype for Business with Microsoft Teams a new equipment management tool with new call and meeting features. Therefore, Skype for Business will become obsolete.

Overall: For me communication between the members of a team is vital, Skype business allows me to maintain that contact in real time and can share different formats online, no matter where I am.

Great tool for quick communications and screen sharing

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love that I can quickly rattle off a message to a teammate and not have to pick up the phone or write an email, just to ask a question or share a link. Screen-sharing is also a huge bonus, because you can show a colleague something and they could be anywhere in the world. Sharing a screen hosting meetings where everyone can work remotely is extremely useful in today's world where people are working off-site more and more.

Cons: I don't have any complaints about Skype for Business. As a collaboration tool it is very user-friendly and helpful.

Overall: Saves a lot of time for quick communications; facilitates meetings and instruction with multiple parties in multiple locations.

Good messaging app for business, and in some cases, personal use

May 09, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's great that Skype for Business integrates with all of the other Microsoft products, especially my Outlook calendar. If I have a meeting on my calendar, Skype for Business will change my status to 'Busy' or 'Presenting', so others know not to disturb me. Same goes with my co-workers; I use Skype for Business more often than Outlook to know if team members are in meetings or not. It's also nice being able to add members outside if your company to Skype for Business so I can talk to friends who work elsewhere.

Cons: Finding and adding contacts can be confusing. When you login, it isn't really clear why the contacts show up where they do on the Contacts list. Also it's unfortunate that Skype for Business doesn't integrate with the standard Skype app.

Overall: Easy collaboration with team members as well as external Skype for Business users.