Cisco

Cisco Jabber


4.5 / 5
598 reviews


Average Ratings

598 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • Cisco
  • www.cisco.com/
  • United States

About Cisco Jabber

Desktop sharing, instant messaging, and conferencing for business, plus the ability to collaborate on the go from your phone.


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Cisco Jabber Features

  • Electronic Hand Raising
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Cisco Jabber Reviews Recently Reviewed!


Capterra loader

Excellent corporate chat tool that works well with other Cisco products.

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Jabber is a solid chat client for the corporate environment. The desktop app is very robust and integrates well with other Cisco products. We have it integrated with our Cisco video phones and WebEx. You can share your desktop, launch a WebEx meeting or take calls over VOIP. It is easy to search for coworker with the active directory integration and organize contacts in groups. It also allows you to view missed calls and listen to voicemail if you have it integrated with your phone system. It will also remind you of WebEx meetings and allow you to launch them from the pop-up reminder. Overall, with the integrations, I believe it is one of the more feature complete chat clients on the market.

Cons: The mobile app is the only real weak point for Jabber. They have improved it a little over time, but it still has issues. I have used it both on iOS and Android and it is a battery hog. Significantly more battery drain when it is running. Also, it does not save login information when using single sign-on. This means I have to re-authenticate every time I open it fresh. This makes me question whether or not to open it when on the go.

One other issue is slow file transfer. The feature is there and easy enough to select a file, but the transfer is very slow and fails at times. Could be better.

Overall: Jabber allows our users to communicate easily and efficiently throughout their work day. It gives quick access to WebEx and phone functions with other Cisco integrations.

Capterra loader

We use Jabber for both work and play in the office

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Initially, I can't believe that the Jabber software we loved back in the University has been aquired by Cisco. It was pleasant news because it signals the more professional maintenance and dev for this much loved software.

We use Jabber (then, and) now for our main messaging software. It is easily deployable company-wide or even to small departments and teams for a limited/specialized use case.

The UI is pretty clean, lite, fast, and functional. In the office, it is easy to see Presence (i.e., who's online and perhaps ready for a chat). Now the call both audio only or with video is very reliable. It is pretty solid for corporate use.

Since this is owned by Cisco, you can expect seamless integration with a host of other CIsco products you may have (e.g., we use it in conjunction with Cisco WebEx).

Cons: Well... aesthetics matter a lot to me.. and Jabber, although has been refined a bit, still needs a more modern look and feel (especially now that there are tons of other messaging platforms available).

Just a note though to keep backups of important conversations (e.g., in chat). I have had experience when my old messages got deleted when I leave a chat group.

Overall: We use Jabber for corporate presence, instant messaging, chat, voice and video calls. It works seamlessly with other Cisco products. And for me, a nostalgic value which reminds me that Jabber has been my go-to messaging platform for decades, and it continues to impress and be a reliable workhorse.

Overall an adequate chat app with features that tie to Cisco phones and Outlook.

May 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The tie ins with Outlook, WebEx, and Cisco phones work very well.

Popup notifications for meetings and call notifications are clear.

Interaction Options selectable from within the individual contact screens are robust. This is most noticeable when you are connected to Outlook, WebEx, and Cisco phones. You can pretty much do anything to conduct or initiate a meeting from in the Contact window.

Automatic status changes when it detects your on the phone, in a meeting, etc works very well.

Cons: Lets start with if you don't use Outlook, WebEx, and Cisco phones you will not be able to leverage many features. In this case, you may want to consider other options.

I have some small complaints such as:

Inability to make the popups "on top" of any windows when triggered. When you don't already have Jabber chat open the only indicator is the icon on the taskbar is lit.

As a deployment: An upgrade of the client is not a simple install-over of the latest client. It requires (thus far) an uninstall of the prior, then install of the current. This forces planning and user notification due to the possible interruption. As mentioned, this ties directly into Cisco phones. User can be hung up on as the client uninstalls and reinstalls if they had a call during this time.

Overall: I recommend this software if you utilize Outlook, WebEx, and Cisco phones.

It has a lot of features that allow you to manage communication to Contacts all from in Jabber.

Cisco jabber is Good however there are malfunctions

May 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Being able to communicate with employees around the world by phone, email, web, messaging, etc. The software is great depending on how it's being used. I've worked with Cisco products elsewhere and find that there was little to no system issues. It's amazing how you can conduct meetings face to face elsewhere by web and associate with everyone in the office.

Cons: The software will malfunction and completely stop performing its duties. Jabber will interfer with how avaya which is a phone system operates causing disconnection in calls and system freezing. I noticed after not using jabber the calls became normal and the system freezing discontinued. I find that a lot of call centers offering work from home positions requires the use of jabber and has implemented the use into company policies resulting in termination if the software is not used however on site employees are not required to use the software. The software can be used as spyware within a security team.

Overall: The software is great however behind every system operation is a person. My experience elsewhere has led me to believe that a person motives could be good or bad. Before I rate the software as horrible I will question the motives of the one controlling the software within the company. You are the designer and I must admit you've done a great job. How companies use your product is on the company once the product is sold. I've noticed small businesses and employment outside of call centers experience little to no malfunctioning when using your product. Big business and corporations is where I experienced the most software issues.

Cisco Jabber user for three years

Feb 20, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that Jabber allows me to communicate with colleagues who are both in my office and elsewhere. I think it's a very handy mechanism to communicate and that I can easily share screenshots and files in lieu of more formal mechanisms like e-mail. I also like that Jabber's search function shows recent contacts before showing all relevant contacts; this is helpful at my company which has thousands and thousands of employees, so 'Smith' has hundreds of results, but I see the recent individuals first.

Cons: I don't like that Jabber's emoticons are "dated"--essentially, iPhones and other cellular devices have significantly more, and better, emoticons. Jabber's emoticons are low resolution and relatively weak. Also, I wish there was more control over the green/yellow/red designations for myself. I recognize that those designations are tied to my calendar in Outlook, but I think there should be more control, or perhaps more automated reminders, such as "Do you want to appear as red right now?" for users to respond to.

Overall: Overall, I like Jabber. I think it gets its job done, which is to allow users to communicate with one another. In my opinion, Jabber is neither slick nor sophisticated, but it doesn't have to be. Slack is aesthetically nicer and looks more customized, rather than Jabber's "right out of the box" look, but it is a fine, competent, no-frills software.

I use Cisco jabber everyday for meeting, chatting , sharing snapshot,sharing screen with Colleagues.

Jul 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We can share screen with client and colleague's system with this and ping to anyone which under Cisco connection. We can create the common group , sharing screenshots , use different emoticons etc with this. It helps a lot to us in our daily work. This is simple tool, the laymen also use this with simple way.

Cons: The most least thing about this is which happed to me many times that while meeting with client it automatically disconnected. And also Cisco jabber delete the history messages which i think it worst thing. Sometimes we need to see old messages but for some time stamp it delete the messages. If it stores all the history then it would be lovable.

Overall: In my daily work life, I discuss my issues , make a call, sharing screen while doing my problem. I can easily talk with any of my colleague with this and share my screenshots of issues and bugs easily with different people. With this, i can see client or colleague's screen to view their issues in better way. I can share my instant status with someone while i am on the call or in the meeting so someone not disturb me while busy work. I can create the group whenever i need to call my colleagues for my achievements sweets or discuss about the good news with them. Share the emoticons with them and let them know my instant mood. Moreover, i can arrange meeting with clients and ping to them for urgent meeting if he/she is available on the same time.

Capterra loader

For personal instant messaging WhatsApp is there but when it comes to Professio there is Jabber.

Aug 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Small, simple and easy interface for instantly messaging in one in the work hour.

2. Desktop sharing is another cool feature i use it when get stuck somewhere and needed advice of senior.

3. One of the most interesting feature of Jabber that few people knows is Alert when available it;s not like you can not message a person when he is not online you do but sometime you just want to message them in real time then this feature work as charm and you get notified when that person become online.

4.Easy to create group and message them as a whole this feature comes in handy when there is birthday of any coworker and you would like to notify your friends that there is special kind of arrangement in pantry at once but yes you can do that personally as well.

5.Password protected.

Cons: 1. Older messages get automatically deleted I think at least till now I have not found a way to restore them back but yes I think there would be the solution.

2. I would loved it if they had this feature alert when offline that is quite similar to alert when available.

By this way I can track someone's.

3. Interface is easy at the same time boring.

Overall: Instant messaging with coworker, desktop sharing, sending screen shot.

Jabber is awesome!

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Jabber everyday at my workplace and it is a great way to communicate. Here are a few of my favorite features...

- Instant Messaging. you can easily add and manage contacts into groups, you can also start a group chat with a predefined contact group.

- Like most messengers your status Is visible. You can also set a custom status.

- The interface is clean and simple and can be made compact when needed to safe valuable screen space.

- Jabber can also integrate with your phone! this means you can make calls though your desk phone. This of course needs to be setup by your organization beforehand. Making a call is as easy as right clicking on a contact and then selecting the call option or even pasting in a number and clicking the call button.

- You also have the ability to initiate a screen sharing session which is a very cool collaborative function as well as video calling.

Cons: It can be configured to integrate with Active directory which is a great feature but sometimes when its time to update a password it does not always sync up correctly.

Overall: It has been great, I like it a lot. Jabber has been a real pleasure to use over some of the other options out there.

Capterra loader

Cisco Jabber - A Professional way of communication

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cisco jabber is an instant messaging application that provide the professional environment for communication with in a network . Integrity of Cisco jabber with Outlook & IP is really amazing and provide the real time update with it that other person is busy or on call or in meeting. Group chat is possible where a host can join it with a simple approval or setting the auto-approval. Screen share & Desktop control is also possible with Cisco Jabber. Their is a limited and some professional emojis also which help in expressing the feeling for our words.

Cons: The least thing I like in it is that we can not share the images in group chat. Chat history is also very important in professional world can Cisco Jabber should work hard to fix the bug of deleting the history and images that share on the chat, I will loving if they come up with an option of archive chat so we don't delete or loss our important chat. Their are some annoying default setting that company should fix it by default.

Overall: Cisco jabber is helping us to manage communication with in the complete office. It's really a great professional instant message application that help to get connecting colleagues in the instant way.

Cisco Jabber Review

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how the ease of communication is at your fingertips, by simply typing in a colleague's name and being able to instantly message them. Another feature I really enjoy with cisco jabber is that you are able to share your screen with colleagues and if you need help with something, you can authorize them to take remote control of your mouse. This comes especially handy if you work in IT support and there are issues with remote connectivity. I've had to resort to using cisco jabber to assist staff with issues before. See it as a two in one kind of deal.

Cons: The only thing I don't like is that when a colleague shares their screen with me and I take control of the mouse, when asked to enter in system admin credentials it kicks me off and we have to reconnect.

Overall: I work in IT and there has been times when our remote connectivity software does not work. I've had to use cisco jabber to fix issues, but because it needs a system administrator's credentials to do certain things on the computer it kicks me off when the credential window pops up. Asides that, my overall experience with jabber is great. It's not really made to do remote work, but it has that functionality. If they look into upgrading that, I'm sure IT would love it.

Capterra loader

A great way to keep your team communicating.

Dec 14, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This software has so many features. It has most of the features you'd expect from a chat client (see cons for a few that are missing), but where it really shines is the integration it allows for your Microsoft Outlook and Webex functionality. It also syncs with my phone extension so that you can not only see when I'm on a call, you can also dial someone from directly within the app. It also allows you to control your voicemail from within Jabber. You also have the ability to share your screen and even do screen snippits from within the app. It is very user-friendly.

Cons: Okay, this is kind of petty, but I wish there were more social features. All you get for emojis are just a few still images. I like having animated emojis, GIFs, and memes to communicate with like you do in other communication apps.

Overall: About two years ago our company adopted Jabber as the communication standard. I feel like it has helped bring us together, and it has made it so much easier to find and communicate with someone in the company. I can look up an employee by name and dial them directly, I can group them by teams, I can see at a glance when I've missed a call from someone. It really has revolutionized the way our company communicates.

Capterra loader

Cisco Jabber a great collaboration tool

Apr 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cisco Jabber is a great collaboration tool. User interface for instant messaging and desktop screen sharing enhance the user experience with its enrich features and functionality like popup notification for instant messages. Newly added emoji in Cisco Jabber 12.0 looks more interesting that add expression to your words. We can manage the group in our contact list. The group chat auto join is a great feature that helps to join the group in case you are not available to accept the group request. Jabber bots can launch the chats and calls.

Cons: We are using the Cisco Jabber from past four years. The search panel for chat is a missing feature and needs to be added. Cisco Jabber should also work on encrypted backup and archiving chat options. It also needs the features to hide the images under chat and should enable the image share on group chat. Groups should also come with history feature.

Overall: Integration of Cisco Jabber with Microsoft Office is great and helps in to fetch the meeting details from Outlook calendar. The Android Auto integration is great. The Multi-line allow the user to receive and call over multiple line with complete details of line being used.

Something best to use for chatting!!

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's has excellent intelligence of framing all things related to chat in a single window like:

1. It shows all the person name whom you have chatted in a column left side of display and at the same time it also shows number of messages that people are sending you.

2. It memories all messages in one to one message form. So user can read it later if needed.

3. It provides the feature to create chat group to discuss anything with many people at a time.

4. It provides the feature to share screen with other user and give read/write access which very useful for corporate sector.

5. Jabber has given many commonly used status like: Available, In meeting, do not disturb, offline..etc and also has feature to customise status.

6. It has excellent features of showing you notifications when particular person becomes available on jabber.

7. It has features to save chats.

Cons: 1. Sometimes screenshots sent on jabber gets deleted.

Overall: I am happily using cisco jabber from last 3 years in my office. And I am very satisfied with the features and its intelligences.

Thank you cisco jabber team, you people have done excellent work.

it is awesome, easy to chat, group chat, screen/desktop sharing features are awesome.

Nov 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: we can see the profile i.e online/offline status, phone number, mails id . Screen/desktop sharing feature is quite easy and consumes less bandwidth as compare to other software like slack.

'Send mail' option is really time saving . User can Customize status according to his need.scheduling meeting and easy integration with outlook are impressive feature, in one click we can see the meetings detail from jabber, can schedule a new meeting .

Cons: i don't see any option like slack where we can use any other app with in the jabber just like we do in slack.

on my personal PC i found that history get deleted automatically after few days, there should be option to retrieve the history which got deleted previously automatically.

Emoticons are less in Jabber as compared to slack

Overall: i have been using this for more then 3 year and it makes my work like scheduling meeting , chatting with teammates singly or in group very easy. i do not need to look for my notebook or anywhere to find the phone number and email id to contac the person and it can be easily seen in jabber.

Capterra loader

Cisco Jabber - A professional instant messenger

Sep 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Jabber is professional instant messaging application which provide a user friendly interface for communication. The screen sharing features and controlling other person input control through request. Group chat feature is also interesting and helpful in communicating with complete team at once. Integrity with other tool like outlook and VoIP phone is also good by which we can know that other person is in meeting or on call. Good pack of emojis is also available because sometimes words cannot express our feeling. We cam also set alert when person is available.

Cons: In group chat we can not share screenshot.

Thier is also no backup and archive provision in application but taking backup is still possible. Application sometime glitches also. Like sending screenshot but still loading and loading in such case we need to restart application.

Overall: Overall package is good and love to communicate on jabber as it is easy to use. Integrity with the 3rd party application make it robust. Blocking and Location is also a good features of it.

Capterra loader

Jabber is a must for the corporate environment.

Jul 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Jabber enable everyone in my organization to work efficiently as a group ,even without having to be physically present in the office environment. I love how Jabber effectively combines audio messages ,instant messages ,web conference and video conference into one powerful client on my desktop and smartphone.

I love the smartphone app.(Android), it has been a reliable way to stay connected with my team while on the move. Allowing me to join conference calls or dial personal numbers right from my smartphone.

It integrates well with Cisco video phone and we recently imtegrated it with Webex,making it easier to launch webex meetings.By integrating with my phone ,I am able to manage my missed calls ,and listen to messages dropped by callers on my voicemail.

Cons: Inability to search my conversation history is a personal grudge I have got with Jabber . Am also wondering why anytime I leave a group ,all of my conversations on the group gets removed.

Cisco Jabber

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cisco Jabber is extremely helpful to be able to communicate instantly to someone else in your company, regardless of what location they sit in. It allows real-time communication, which is far more efficient than email, when you need answers quickly. Also, it is extremely helpful that it has the capability for you to be able to send screen captures to another user, as well as to use screen sharing, in order to determine what is happening on someone else's computer, when they are in a different location than you.

Cons: The only thing that could be considered at all negative about this software in my opinion, is that it can sometimes become a tool used by employees to gossip with one another or complain. This can sometimes be difficult, but the benefits of the instant communication far outweigh any issues that that would bring about.

Overall: Overall, I am very happy with Cisco Jabber. I would not be able to perform my job duties as effectively without it, nor would the employees that I supervise.

Capterra loader

I wish my company still used Jabber

Apr 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used both Cisco IP Communicator and Cisco Jabber. I found Cisco Jabber to be much more user friendly and I encountered very few technical issues when using Cisco Jabber. I continued to use it until my company forced me to switch over to Cisco IP Communicator. I also really love the address book feature that Jabber has, as I would use the address book to quickly call the repair centers my company is partnered with.

Cons: Cisco IP Communicator frequently has issues where the phone will restart continuously to the point where you cannot log in. There will also be issues where it registers someone else as being logged into your extension even though they are not, which also makes it to where you cannot log in. I never encountered these issues with Cisco Jabber, so I do not have many qualms with Cisco Jabber. The only recommendation I can make is that it would be nice if Jabber had a more compact version, as this is one of the few pieces of functionality I like about IP Communicator.

Overall: I switched over to Cisco Jabber months after the rest of my team switched over to Cisco IP Communicator because I had already used IP Communicator and didn't like it. By using Cisco Jabber, I was able to provide more consistent and efficient support to my customers as I did not have to circumvent technical issues.

Powerful tool in the workplace

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I used Cisco Jabber for over 3 years. I worked in a large call center and it was very essential for each agent as it helps us communicate even without going to someone's desk. Call centers are busy and customers could not afford to have unnecessary background noises. I like Jabber because the instant messages, calls and video conferencing are secured. I also love that we were able to create group chats and actually name them and we were allowed to share files, attachments or screenshots. Another plus point is it's MS Outlook Integration. The user interface is also friendly and simple.

Cons: I think Cisco Jabber can improve on its Mobile Application. There were times when it lagged that I had to re-install.

Overall: Overall, I love Jabber's simplicity. Work itself is tedious and it is relaxing to use a tool that is pleasant to the eyes while allowing everyone to connect and get the job done. It is indeed a Unified Communicator.

Capterra loader

Easy communication tool for texting,sharing screen,audio call,video call

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cisco jabber has many features which includes messaging,audio call,video call,group chats,screen sharing and etc etc. It allows me to create group and have conversation with them in various ways. It allows me to initiate group chat which is very helpful when we work with various teams/members on tasks/issues.

I often use it for video calling with my client,my friends and relatives.We can easily see the chat history and initiate meetings. We can keep various status for example offline,away,online,in a meeting and many other which helps us understand each other in a better way.

Cons: I dont find any cons of such but group video chating could be enabled for better communication

Overall: I had greate experience using Cisco Jabber as I use it often in my client meetings,to contact my friends/colleagues/other members through messages,audio call,video call.I mostly use it for group chat where we can coordinate in my work in a better way.

Capterra loader

Cisco Jabber helps keep us connected, a great tool for effective communication

Jun 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A quick and easy way to communicate with coworkers without missing a question in an email inbox, It is extremely useful for collaboration and I really like how I can send messages to someone who does not work in my office without having to call them. I like how it does not show if you read the message or not, but it shows up when you receive a response. I also like how easy it is to find people by phone number and see who is available online to chat. It is also easy to sort and see what calls I have received, lost and placed without having to look through my Cisco phone.

Cons: I don't like that once you close out of the jabber room the history of your conversation disappears forever. Sometimes, particularly when it is important and references a work related event, it would be helpful to be able to go back and reference the original source

Overall: By using jabber, we can quickly send messages to another colleague who has the information we need or can help us solve problems. An email can be buried in someone's Inbox, but I discovered that Jabber appears to get his attention much faster.

Cisco Jabber

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I worked for Bershire Hathaway at National Indemnity Company for two and a half years and we used Jabber for interoffice communication. I found it extremely helpful and easy to use. I liked that it displayed our office status to other users/friends. It was also nice that it connected with our Cisco phones and we could take calls from the computer with a click of a button rather than reaching over for the phone itself.

Cons: The only thing I have to complain about with this software is that a while back they updated the emojis and got rid of several emojis that I was used to using. They have new emojis, but it would be nice if they still had the option to use the old emojis. More choices are better in my opinion.

Overall: Overall, I enjoyed using Jabber. It was an easy to use program that allowed interoffice communication. I would recommend other companies use this software for their in-office chatrooms.

One of the best tool for organizational communication.

Oct 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been using cisco jabber from last 4 years and I can say this is one of the best tools for the IM communications within an organization.

It offer various other features along with IM such as syncing IP configured phone with the user profile where the users can communicate via IM OR Phone using jabber.

Far much better software for sharing screen captures to the other jabber users.

Finally one of the best feature that I like the most is group communication where the user can create IM groups with multiple users and share the information.

Cons: Sometimes screen sharing via jabber is slow and the real time sharing of remote screens gets very difficult to deal with but this can be dealt with using network with better speeds.

Overall: Overall one thing I can say with confidence that Cisco jabber is one of the best tool I came across for IM and organizational communications.

Great Tool for Team Coordination

Sep 18, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: This tool is gift for person which aren't willing to go to meeting room as they can attend meeting's while sitting on sest.

Screen sharing can be done in group specially remote locations to present live demonstration.

Quick turnaround gives edge to conversate quickly.

Graphical User Interface(GUI) incorporate KISS principle which helps to use it.

Jabber also provide availability status of remote location person so we can conversate accordingly.

Cons: Coversation History or log limitation as sometime we missed some important conversation. Not able to share sceen shots in group conversation. Availability of the person is not as accurate as it should be.i.e. someting idle system show person is available.

Overall: I'm using Cisco Jabber from approximate 5 year and it' experience of using it is really good. There is nothing to stuck as anyone can use it with ease.

Good tool for official communication.

Jun 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Working with a reputed organization of more than 2000 people and actively using this tool.Few of the feature i really liked about this tool:

1. Very easy to use and user-friendly. Didn't take much time to understand functionality.

2. Speed is great in terms of messaging functions like jabber call.

3. Desktop sharing is another feature which makes life easy.

4. Search option works well.

5. Other great feature is separate chat window and emoticons.(makes communication light under stress environment)

6. Group creation and adding participants is another great feature..

7. Customer support is good and available 24/7.

8. Great for inter-office communication.

Cons: Very few cons i faced like:

1. Keeps short time chat history.

2. Little costlier as compared to the other software in the same category.

Easy to use software

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: 1. Made my regular meetings very easy with Screen sharing option

2.voice connectivity.

3.Group chats with user defined name.

4. Best one is we can give any user name in chat box so that other can open easily.

5. Categorizes the different user such as development team, HR and managers.

Cons: 1.Well one can't guess that other person has seen your message or not.

2. If system is locked and there is some group chat comes then on unlocking the system, it gets hanged and one cannot even get to know what that group is about.

3. In group chat one cannot predict who has created untill creator sends messages. Or in name of group user has to mention his/her name.

Overall: It made my so many day to day work easy. Not every time i have to send an email to employees or to go to his seat. I'm completely satisfied with it. Hope for the above bugs or enhancements get fixed soon.

Jabber ... "A simply effective product"

Jan 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Jabber integrates telephone services and thus see who calls and can also dial using the computer, missed calls are seen and voice mails are heard through the computer's email. the user appears in outlook, so we can call or chat with people instead of having a conversation by voice mail, being much better that way. It is a good working tool for instant messaging, linked to our telephone service without opening Outlook, regardless of whether someone is meeting or not, since you can converse in real time, making the conversation easier and more efficient.

Cons: We have problems when adding and searching contacts in the chat; On the other hand, Jabber should be connected to my direct number to receive voice mails and respond faster.

Overall: It is a very powerful communication tool, because it joins easily with other applications, such as Microsoft, this integration being very useful for any company. At any time we use it to give information to our employees who are online through the chat and it is applied to the whole company.

Convenient and Easy

Jan 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that when you sign in a small window opens instead of the software taking over your entire screen. In that small window is every thing you need to make phone calls, your contacts list, your most recent calls, voicemails and even a calendar to keep my meetings on. There is also a search bar that you can type a phone number into to find instead of searching your contacts or recent calls list. And I also love the fact of knowing that where my computer is so is my work phone and I dont have to worry about my cell phone being charged for important calls or not finding my cell phone.

Cons: This software does seem to take a little longer to open then I would like.

Overall: My overall experience with Cisco is positive. I would recommend it to anyone who works in the office and remotely and also for people who travel for their company.

Instant Messenger and Tracker

Nov 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For the following reason, I like the jabber most. The best part of jabber is screen sharing. I'm using screen sharing in my presentation in office so that everyone does understand visually through their screens while sitting at their seats.

You can also track the availability of the person through this software. It is showing the status Available if you are working on the system. You can also update the status of the software to Do not disturb in case you don't want to disturb from anyone.

You can also create a group instead of messaging single user.

Cons: You need to update the password again, if you have updated the windows password. And sometimes, it slows down the system.

Overall: In office, this is a very useful software. You don't need to come to the seat for any work. Just message the person and get a reply.

Capterra loader

I work for Cisco as a network engineer and use Jabber on daily basis. Very simple and easy to use.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Simple design of architecture.

Quick way if taking screenshot and share.

Supported on both PCs and mobiles. So, you can get update even if you are away from your desk.

Can reach out any person within the organization immediately.

You can activate the notification field set. So whenever, I get a priority case, I get the notification on Jabber.

It has cool emojis. You can change the color or font of your chat.

Cons: Its buffer for sharing the lines is very limited. So, you cannot share around more then 40 lines.

We cannot share Doc file from this.

Recently, it has stopped the feature of making a bot or group on Jabber.

Sometimes, it changes the status automatically when you are running it on both machine and phone simultaneously.

Overall: My organization is very large that i do not know every person. From this software, i have to just enter his/her name to get his profile and i can reach out him/her quickly.

i can share the documents, take snippets directly from Jabber. It's user interface is very simple.

Great Chat

Mar 15, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that it keeps track of what was said and also saves chat rooms. Additionally, you can also have messages go while offline. This is great for an environment where people check e-mails at any given time and you don't want to bog them down with a simple item that comes to mind that can be taken care of the next day. We use it for team chats, reminders, and keeping a log of what was communicated.

Cons: This software lacks the ability to insert screenshots easily (can be on in 1:1 chats, but not group chats) and also doesn't allow screenshare (that I have found yet). We have to use this in addition to other software for troubleshooting-- this is a great chat only piece of software.

Overall: We have had great benefits from track our chats, and static group chats that users can jump in any time they log on and see what they missed. When troubleshooting a users computer or other issues we have to use Microsoft Lync because that allows screensharing and is better for screenshots and excel table pasting than Jabber

Capterra loader

Cisco Jabber is our primary means of keeping up with one another in the office.

May 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Jabber is a fantastic way to contact someone unobtrusively. You can see their status if they are Away, in a meeting, or on the phone. If someone tries to call you while you are on the phone, you can drop them a message in Jabber to let them know, or they can send you a message without trying to call first. You can send image, attachments, and even emojii characters.

Cons: The initial cost and setup is a large drawback. Configuring the software to work with the phones requires specific settings on the phones through Cisco Call Manager to be set properly. Thankfully Cisco has a very talented support team that can help walk you through any of the initial set up pains.

Overall: This software is very useful and more secure than other products like it, and it's really a fantastic way for team members to remain connected to one another.

Capterra loader

I use Jabber for Instant Messaging (IM) on official purpose.

Aug 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Jabber is very easy to use and it shows all the contacts grouped as our comfort. we can view the contacts profile, online status, we can tag the contact to get alert when contact comes online. Also, there is an link on contact to send mail or meeting through webex. we can update our profile name and profile data and preferred display name. the screen share feature is very useful especially in collaborative project teams spread at remote locations.

Cons: i had used Microsoft Lync earlier. I did not see any difference between these two except couple of minor observations. I did not see "call the contact" option in Jabber. Also, Jabber will not show the number of days the contact is offline and till when the contact is busy.

Overall: very useful for IM and desktop share with other team members.

A good tool to communicate but there is an immense scope for improvement

Apr 19, 2018
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of use is the biggest pros of Jabber. It's simple and useful. Some of the useful features that we generally like are group chats and screen capture. Connectivity is also great and there are a very few downtimes so its helpful for time-critical jobs.

Cons: One of the main Con of Jabber is its lack of feature. Nowadays everything is so fast paced that we need a lot of feature in there which can make it more useful and beneficial for the business. It's look and feel is still of the pre-millennium era and can be improved a lot laced with some very useful features like presentations, polling, emoticons etc.

Overall: Although there is an immense scope for improvement still there are quite a few benefits that we reap from Jabber. The main one is connectivity and communication. We can have group chats whenever required and ease of use is really good.

Capterra loader

Cisco Jabber software review

Aug 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: - Allows collaborating anywhere through instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing.

- Communicates whit Microsoft Office.

- Multi platform support (Android, Iphone, Ipad, Mac, Microsoft).

- Reliable communications supported on high quality audio and video.

- Auto integration that allows using cars display to send and receive messages.

Cons: - Jabber doesn't have a queue for offline messages which can be a problem in locations with non stable network provider connection.

Overall: Cisco Jabber allows me to keep an excellent level of collaborating and presence inside the organization, taking advantage of instant messaging, voice and video calls, voice messaging, desktop sharing, and conferencing. As a Cisco I can say something about Jabber: "collaborating and presence anywhere on any device".

Capterra loader

Great option for office instant messaging

Sep 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Cisco Jabber is very light and fast instant messaging application. Desktop sharing is very effective for demonstrating concerns/queries, directly to remotely logged in peer members. Cisco jabbers integrates with outlook to provide availability status directly in outlook which is very effective. Jabbers also enables alert when peer members gets back to the system and become available on the system. Group chat feature is very convenient for communicating with multiple people at same time.

Cons: 1. Jabber should have option to save screenshots directly.

2. There is no option available to delete single window chat.

Overall: This is application is like salt. It is available and provide great use without getting noticed. I used this application a lot for formal and informal conversation with colleagues.

Great tool for instant messenger

Sep 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Cisco jabber haves lots of great great features which really solved the daily communication between peer to peer or peer to group within our organisation. Sharing your screenshots, Voice over IP , Group Chatting, Personal chat, adding status , screen sharing makes this software best in market. You can track your colleague is available or away, also there is features to change according to your nickname.

Cons: I find that interface is very simple not so attractive and one thing i notice that the messages get deleted after few days and screenshots will not able view it's get automatically deleted.

Overall: I find it very good for large organization where employees are more than 500+ it would be good . Using this software more than 2+ year i find it easy to use to use and helps to connect with colleagues easily.

Capterra loader

Cisco Jabber has some great features, but interfacing to outside companies can be tough

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: The integration with the phone system and Active Directory. We changed our Dialing from 4 digits to E.164 (12 Digits). With Jabber, all you need to do is type the users name and hit dial. It will look up the number and dial your phone. Screen sharing is also good for remote workers. No need to have someone come to your cube to see what you are doing. Share your screen and everyone is informed.

Cons: Interfacing to other companies can be a problem. TAC will only look at your connections and if it appears correct sometimes will stop troubleshooting.

Overall: Jabber is a great tool for inside the company. Trying to interface it with other companies can be a bit tricky at times. Support is fairly good, but there are times where I have had TAC say, "the problem is with the other company" and they drop the support.

Capterra loader

Cisco jabber - Superb tool for chatting

Oct 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Cisco jabber is a very good tool for communication, chatting and calls.

This is highly used in my company for communication purpose.

One can use for personal chatting, group chatting, calls and screen sharing.

This is very easy to use. Even the freshers can use it with ease. I like its all features. Very much compatible with other cisco tools.

Cons: This tool has some problems as well that need to be improved.

We cannot share screenshot in group chatting.

Sometimes it do not popup messgages in case of system slowness.

But they are not such big problems, we can ignore them in keeping its great available features in mind.

Overall: This is the first communication tool in my organization. We use to communicate to our colleagues and US staff. Very handy tool and highly recommended.

An easy way to stay in contact with your coworkers while maintaining productivity and efficiency.

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The system is secure, meaning files and information can be sent within the company easily and remain safe. I can contact a coworker via text chat, voice call, or video call---saving a great deal of time over true in-person visits, allowing me (and the other person) to stay on task while still staying connected. Works very well in dialing into webcasts and conference call events and is much easier to use than holding a handset for an entire meeting.

Cons: Voice quality on calls varies at times making it necessary to redial. Also, when the internet is down, my ability to use the phones is also out, severely affecting productivity in the office.

Overall: Very easy to easily contact co-workers in multiple ways as well as participate in conference calls and webinars.

Great professional instant messaging program plus a whole lot more!

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Instant messaging applications have been around since the days of dial-up, but what sets them apart now is the integration and additional functionality. Jabber can tie into the phone system (in our case, a Cisco IP phone system) and show others when you're on calls, presenting, etc. Within an IT department, this has become an invaluable tool because users can chat with other support staff while on a call with an employee ("customer") without having to put the customer on hold.

Cons: We had some issues integrating with Active Directory and the Cisco IP phone system but were overcome by some reconfiguration or an update to Jabber. However, we have had some occasional issues with Jabber losing chat history. This caused some major issues up front (due to record-keeping compliance) but we haven't seen the problem resurface lately.

Overall: Improved communication between support staff, especially on work-from-home days.

Great tool to communicate at a work place

Jan 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It makes it easy to message, call, video, and share screens with every employee. The software is easy to use and understand. I could even send files and receive files from another employee through Jabber. It is a quick and easy way to communicate on all fronts. It really brings me back to the early 2000s when instant messaging was just beginning. This is so much faster and easier than sending an email and to call someone is just a click away instead of dialing numbers on a phone.

Cons: I don't have any complaints regarding the software. It could use more emoticons but its not really necessary for a work setting.

Overall: I've been using Jabber for about 3 years now and its made working really easy. Contacting your coworkers has been simplified.

Capterra loader

Cisco jabber- interaction in professional world.

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: It a platform where we can messaging, video calling, audio calling and screen share to other users.

By click on URL link we are directly go to the link platform. Bandwidth of the audio is amazing, very clear sound.

By using share screen option, we can saw the screen of other user so if he found any difficult during there work we can solve easily.

Talk to anyone in my organization and it help me alot in our daily work life.

Cons: Biggest drawback screenshot get deleted after we logout and login the jabber. Not able to saved any conversation so we can use it in future. If anyone create a group and invite me it always show me black screen popup, I always logout and login the jabber in my new upgrade version.

Cisco Jabber

Oct 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: I absolutely love using Jabber within our department. Workforce is in a different suite than our Operation Leaders, so when we need to reach out to them Jabber avoids having to walk down to the other side of the building. This is a great application to have, especially if you are needing to speak to someone in a urgent situation. I also love the fact that you can save a group chat! So if you need to open a group chat with the same people daily, you can do it with just one click!

Cons: I think not being able to send a screenshot within a group chat is a bit frustrating at times, but you can always send it directly to individual people. Also, if you have a group chat open anyone you have added has the capability to add whoever else they would like. There are no parameters you are able to set to avoid having people added who should not be there.

When I use Jabber it gives real-time information and instant messaging to reduce delays I like this

Jan 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: What I really like about Jabber is that it gives real-time information and instant messaging and reduce delays. I really like this part its like instant messaging made even easier, voice and video calls is seamless, voice messaging, desktop sharing I would recommend Jabber to any organization.

Cons: The thing with Jabber because its not a popular as the skype and those others we are only able to use it in house right now, hopefully more organization will begin to use this tool.

Overall: What I really like about Jabber is that it gives real-time information and instant messaging and reduce delays. I really like this part its like instant messaging made even easier, voice and video calls is seamless, voice messaging, desktop sharing I would recommend Jabber to any organization

Nice Software to connect

Jul 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: it help us to make instant chat with the other. it has a great UI and is easy to operate . it has great features like sharing your screen and giving access to other person of your machine.w can check the status of the person to whom we need to check (away, on call, presenting,Available).we can create a group and add member over there and share the information with all , means we can have one to many communication.we can easily syn our meeting data with the jabber and According that it will show our status.it maintain the directory of ll the members that are on jabber

Cons: when we create group ,we cannot share multimedia item in that group

when we share our screen with the other , the server become slow because all the data is taken by the jabber

Video calls cant be made through this

File sharing is very difficult with this.

One of the best collaboration tools available in the market!

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Simple, reliable, and easy to use interface.

- Comes equipped with all features (screen sharing, group chats, file sharing) that a standard IM must have.

- People can be tagged so that one is notified a user's status (online, offline, etc.)

Cons: - Instant Messages and incoming calls do not get blocked and still received even when Jabber status is, "Do Not Disturb". This is the worst feature and one of the reasons why large amount of businesses have migrated to Skype.

- File Sharing is very slow.

Overall: - Although Jabber is still a great tool for collaboration, but sooner or later it will be discontinued and will be replaced by Cisco Webex Teams.

It is highly recommended for new users to upgrade to Cisco Webex Teams straight away.

Jabber made our teams cohesive.

Mar 20, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Jabber is a very collaborative tool, we use it contact internal and external employees. Jabber is enriched with features, It saves the chat history of each contact separately, there are barely any downtimes and it supports Emojis and let the users set their own profile picture as well. The feature I like the most is that it keeps an enterprise's communication secure, all the discussions remain in the company.

Also, i believe that Instant answers to the queries have improved the productivity of our department.

Cons: Jabber's interface is outdated and could really use an update. Also, group messaging is challenging, it does not save the groups we create and we have to start from scratch every time.

Overall: Our experience is great, Jabber has made our teams and department cohesive, employee's interaction with each other has proved to very productive.

Best for business

Aug 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Screen sharing is one of the best use i found in this tool, it really helps to present some important stuff to someone.

Groups craeted here are very effective for easy functioning of team

It allows calling by just clicking on person's name with out need of remembering numbers.

Voice supports is great feauture of this tool.

It makes business smooth by sending screenshot instead of sending emails.

Cons: It doesnt support video calling.

Screen shot disappers after a while.

Groups can't be formed for voice call.

Also we can't send attachments.

Overall: I am very much satisfied with this tool, Being a software developer i found it very useful in daily routine. It makes my work smooth and save lot of time and effort.

Best application for communication in organisation

May 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1.Easy to use

2.you can share screen of your machine.

3.You can create groups for chat.

4.password protected.

5.you can call bith audio and vedio through jabber.

6.you can share document as well.

7.available for phone as well.

8 set status as per need. Otherwise jabber will set status automatically according to current jabbee status like available, away, offline, etc.

9.can capture and send screen shot

Cons: I am using it from last three years. I did't find anything which i like the least. It is very useful for me.

Overall: I am a software developer. I used it every day in my office. Mostly i used to communicate with my team mates some time i share my screen to team lead to take help in my code.