# Chatr Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Chatr Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/p/168415/Chatr

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# 

 Chatr Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Chatr

## What is Chatr?

With ChatrHub... Automatically chat and text with customers. Use pre-designed or custom conversation workflows. Get started with an easy-to-install chat widget - and add it anywhere you want! Transfer conversations from the AI chatbot to a live agent. Measure conversion and resolution rates, and use data to make improvements. Maintain a central repository of conversations for future reference.

## What is Chatr used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$16

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Chatr?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://chatrhub.com&name=Chatr)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Chatr

0.0

VS.

[4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$16

Per User, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (16,400)

Value For Money

0.0 (0)

Value For Money

4.5 (11,459)

Customer Service

0.0 (0)

Customer Service

4.4 (10,675)

## Chatr alternatives

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$115.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

[4.7 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about Chatr

Overview

### What company size and specific industries is Chatr built for?

Chatr is designed for any company size, from small businesses to enterprise organizations, and it does not target a specific industry. It can fit general business use across sectors where a flexible chat solution is needed.

Features and Usability

### What are the key features of Chatr?

Chatr offers live chat and real-time consumer-facing chat, plus chatbot capabilities with AI/Machine Learning, Natural Language Processing, intent recognition, and pre-configured bot workflows. It also includes autoresponders, canned responses, transfers/routing, transcripts/chat history, website visitor tracking, reporting/analytics, third-party integrations, file sharing, and customizable branding.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does Chatr offer?

Chatr provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs with an instructor, while documentation offers written reference material for self-paced learning and later review.

Getting Started and Support

### What customer support options does Chatr offer?

Chatr provides chat support for customer assistance. Support is handled through this channel directly, giving users a way to ask questions and get help during use.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Autoresponders

Create and automatically send premade copy in response to customer messages

Canned Responses

Shortcuts for inputting frequently used messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Customizable Branding

Add customized logos and colors to align with company branding

File Sharing

Public or private sharing of digital files such as documents, audio/video, images, and more

Chatr 18 features

Software program that continuously adjusts its behavior based on observed data

Create and automatically send premade copy in response to customer messages

Shortcuts for inputting frequently used messages

AI-based platform which conducts a conversation via auditory or textual methods

Add customized logos and colors to align with company branding

Public or private sharing of digital files such as documents, audio/video, images, and more

Geographic location of visitors determines behavior of the software

Helps understand a user's intentions/actions

Ability to chat online in real time

Process and analyze human language in text or audio form

Form to collect visitor contact information when live chat isn't available

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Copy on the page or chat window encouraging the user to engage with the chat option

Engage in direct, instant messaging with consumers

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Transfer queries and organize messages between agents

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## Pricing

Free Trial

Basic

$16.00

Per User,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

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