--- title: "Chatr Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chatr Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/168415/Chatr/" page_type: "product" language: "en" --- # Chatr Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Chatr ## What is Chatr? With ChatrHub... Automatically chat and text with customers. Use pre-designed or custom conversation workflows. Get started with an easy-to-install chat widget - and add it anywhere you want! Transfer conversations from the AI chatbot to a live agent. Measure conversion and resolution rates, and use data to make improvements. Maintain a central repository of conversations for future reference. ## What is Chatr used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $16 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chatr?[Manage this product listing](https://www.g2.com/products/chatrhub/claim_requests/new?auto=true) ## Chatr Overview Updated September 2026 AI summary Chatr offers cloud-based live chat and chatbot solutions for small businesses, midsize companies, and enterprises seeking to enhance customer interactions on their websites. It features real-time chat, autoresponders, customizable branding, and proactive engagement, with options like canned responses and file sharing. Chatr also supports analytics, chat transcripts, routing, and integrates with third-party tools for broader workflow compatibility. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chatr 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $16 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## Chatr alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Weave](https://www.capterra.com/p/141842/Weave/) [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141842/Weave/) [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) ## FAQs about Chatr Overview ### What company size and specific industries is Chatr built for? Chatr is designed for companies of any size, from small businesses to larger organizations, across all industries and sectors. Its target audience is broad and includes any team or business that needs a general-purpose chat solution. Features and Usability ### What are the key features of Chatr? Chatr offers live chat and real-time consumer-facing chat, plus chatbot tools such as intent recognition, natural language processing, pre-configured bot, and autoresponders. It also includes canned responses, transfers/routing, website visitor tracking, transcripts/chat history, reporting/analytics, file sharing, custom branding, geotargeting, offline form, and third-party integrations. Getting Started and Support ### What training and onboarding options does Chatr offer? Chatr provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, steps, and usage details as needed. Getting Started and Support ### What customer support options does Chatr offer? Chatr provides chat support for customer assistance. No reviewer feedback is available on support quality, response speed, or helpfulness, so the user experience with support cannot be assessed from the catalog data. ## Features AI summary Based on 6,967 Chatbot reviews Capterra reviewers point to the following as the features buyers care about most when comparing live chat software: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Chatr focuses on other capabilities that Capterra reviewers also rate as important, including **Real-time Consumer-facing Chat** (**43%**) and **Transcripts/Chat History** (**36%**). Together, these features give teams a direct way to respond to customers as conversations happen while also keeping a record of past interactions, helping businesses improve response quality, maintain context, and support customers more efficiently. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customizable Branding Add customized logos and colors to align with company branding File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Chatr 18 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Autoresponders: Create and automatically send premade copy in response to customer messages - Canned Responses: Shortcuts for inputting frequently used messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customizable Branding: Add customized logos and colors to align with company branding - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Geotargeting: Geographic location of visitors determines behavior of the software - Intent Recognition: Helps understand a user's intentions/actions - Live Chat: Ability to chat online in real time - Natural Language Processing: Process and analyze human language in text or audio form - Offline Form: Form to collect visitor contact information when live chat isn't available - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $16.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.