Who Uses This Software?

All business - we deal directly with customers and also work with managed service providers


Average Ratings

150 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $17.00/month
    See pricing details
  • Pricing Details
    $17 for 10 users per month
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TitanHQ
  • www.titanhq.com
  • Founded 1995
  • Ireland

About SpamTitan

Leading Anti Spam filter for corporate email that helps control mail flow, clean it, and protect against unwanted email. Blocks spam, viruses, malware and other email threats. We provide sophisticated email security for your business without making it complicated. Try a free Trial of SpamTitan today, support included.


SpamTitan Features

  • Allow / Block List
  • Audit Log
  • Email Archiving
  • Email Recovery
  • Email Routing
  • Encryption
  • Fraud Detection
  • Quarantine
  • Reporting & Statistics
  • Spam Filter
  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

SpamTitan Reviews Recently Reviewed!


Capterra-loader

Setup was very straight forward

Jul 13, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to setup and maintain. The detection rate is fabulous. When we initially setup the software we were getting tons of false-positives but this subsided after several weeks of use after which time I assume the system started to pickup on the types of emails that we consider legit.

Cons: It would be better to have a more well rounded user portal. For those users with many false-positives in an email notice it would be good to have a way to release the emails without opening a web browser tab for each and every email to be released or at least bring the user to the portal login page so they can easily manage many releases if this is not possible through the email client. Not a big deal but it is a little annoying personally for me.

I believe in the beginning I was told that there was no user portal to then later find out that there was one. Not sure where the disconnect was but this feature ended up being quite crucial for the owner of the company I work for as he was used to working in the portal of our previous product (Barracuda).

The other problem that was noticed earlier on is that the daily summary emails would have these crazy ambiguous email addresses in them in the "From" field which I was told couldn't be modified. The owner of the company was very confused by this as the Barracuda would show us both the technical from address as well as what would normally appear in the mail client and would have more meaning to the end user and give them a better idea if the email was spam or not. I suggested at the time to the tech\sales person I was speaking with that this should be changed to at least show both "from" email address' so the end user is armed with more information to make an informed decision about the email being spam or not.

Overall: Once we got through the growing pains we don't have to field many helpdesk tickets from users getting use to this software coming from our previous spam filter. The other big benefit is that our previous spam filter service provider was about to double our yearly rate so your software ended up having a better spam detection rate and was also less expensive.

Capterra-loader

SpamTitan has saved me, saved my company time, and has some of the best support people around.

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's as close to "set it and forget it" as you can come in the IT field. Right out of the box support helped me set everything up in less than 20 minutes, no hardware to worry about, nothing like that. Literally all I have to do is check to see if something was blocked incorrectly once in a while, white list it, and done.

I've been using spam titan for almost a year and in that time we have blocked over 200k spam/malicious emails for a 30 person company before they even hit employee mailboxes. I shut off the service for 48 hours just to make sure it easy legit, it was, and I haven't shut it off again since.

Whitelisting and blacklisting domains and specific emails are super easy.

Support Staff are awesome and go into detail when resolving problems if they were to arise or even if you just have a question. They have always been friendly and curteous and super personable and have been some of the best people to work with in all my years doing IT.

Cons: The only thing I feel is missing is the ability for cloud users to create their own key word filter. Don't get me wrong, the spam filter itself is amazing, just a bit more precise control on my end to mark specific phrases or words as spam would be nice.

Being able to see the email body of messages that come in as SPF fails would be helpful at times as many company's we deal with have auto invoicing that fails SPF.

Other than that no issues!

Overall: Just sorting the crap emails automatically that come in saves my company hours in man hours. It's also blocked malicious attachments which is awesome because the weakest part of any security is always the people. This helps with that tremendously

Great anti-spam filtering solution

Dec 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are several advantages of using this software. Apart from being an anti-spam filtering solution, it also serves as a temporary archiving service when you need to take your mail servers down for maintenance. You will never lose an e-mail. Great tool to have if planning an e-mail migration to a cloud provider. No more appliances and almost zero configuration apart from relocating your MX records. Highly recommended.

Cons: The customer support is not that great. It always appears that you are dealing with the same person over a chat or report ticketing system. I am not so sure how many engineers are working in support but I always seem to work with the same person. It is really hard to get a remote session with an engineer, most of the time you only receive ticket replies with instructions to be followed and it feels like trial and error. Nevertheless, the software works perfectly so you rarely need to use support. It is for extremely irregular situations that you would contact support.

Overall: Anti-spam filtering service and online archiving system. Great for security and cloud migrations.

Say byebye to spam!

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has greatly reduced the amount of spam getting to my users. I hesitate to put a % to it for fear of being low, but I say 90% of the spam that use to get through is captured now. Not only that, but I can easily blacklist or whitelist specific addresses or domains. Something that was a painful process on my previous spamfilter platform. You can also pull metrics and reports to show how much mail has been processed and how much has been caught.

Cons: The setup process can take some time, but their support staff are very helpful and will get you through it. It is worth the setup pains for the filtering it provides though.

Overall: With over 500 mailboxes, spam had become a major problem for users. Not only was it an exposure point for phishing scams, but viruses as well. Along with just wasting resources on my email server and clients computers. Spamtitan has put a stop to most, if not all of the spam related issues my organization had. It is worth every penny.

Decent features for the price could do with some more features. Would still recommend.

Jul 13, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.

Cons: The following lets it down:
1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better.
2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it.
3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers.
4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.

Overall: Spam is removed.

Excellent, Just works, Easy to setup,

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy and fast it was to setup and was working how it should. It did not take a lot of configuring to get it to work. It has lots of features and the web gui is easy to use. I like it has updates build right it. It sends a report to your users to let them know what emails been quarantined in case there was a false match. It catch lots and of spam and has good lists. It east to make white and black lists. You can self host on your own server.

Cons: It doesnt archive emails. You cant read emails once the been released.
There really no other cons i can think of.

Overall: it stop spam and allows me to control the email coming and going to our servers.

Excellent performance, ease of use and ease of interface. Best support team ever, hands down.

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has a very organized and attractive web interface. Functions and features are grouped and sorted logically. Once you have the system setup very little tuning is necessary. Best of all: end-users can manage their own spam-queue and the reporting and logging is a sysadmin's dream.

Cons: When used in a cluster, not all settings are mirrored to all cluster members, like "trusted networks" (networks allowed to relay). A more granular backup/restore per item would come in handy.

Overall: Peace of mind. Central administration of customer's mail filtering. No configuring of Exchange or local antispam solutions.

SpamTitan is one of the best antivirus/antispam filters on the market

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The price is really hard to beat when compared with alternative solutions. Addtionally, when deployed on client networks whether via on prem appliance or cloud, my clients receive virtually zero spam emails.

Cons: Configuration can be a bit daunting, but with the excellent support issues are easily resolved. Other than that, I really can't think of any other cons with this product!

Overall: The primary benefits I receive with this software is the praise by end users on how effective the spam filtering is on their accounts. Also, my clients really like the ability review what has been filtered in the very rare occasion of a false positive.

Great Cloud Spam service with a lot of options to tweak if needed.

Dec 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You have full control and visibility of all the emails that go in and out of your mail server. Settings can be changed from the online interface and you can even give user limited access if they need it. Users in most cases don't need access as everything can be managed from an end user perspective from within their inbox. The service is fast and support is really quick to get back to you when you have a question or problem.

Cons: It can be hard at times to tweak settings for each user as they each like things slightly different. Once you have had the system going for a little while it starts to learn what is good and what is bad.
Alias email addresses are treated as individual email accounts which can be frustrating to end users who treat the alias account all as one account.

Overall: Helps me manage my spam to filter out the real from the fake. Also protects my company from virus' or phishing attempts through mail.

Capterra-loader

Wonderful

Jan 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using Spam Titan for over a couple of years now and I have to say that I have never had any problem with it, actually, it has helped me a lot and IÕm very happy with the result. With time, my email has been used to subscribe a lot of newsletters and other stuff that I want to erase, and this program has been incredibly useful to make that possible.I had no problems to set it up since it is so easy to use and I started noticing its benefits soon after.

Cons: I have anything bad to say, just a suggestion. I would appreciate spam reports, or lists of the sending institutions, or that kind of things. Just a minor aspect.

Overall: It helps having my email free and clean of spam messages. Also, it works as some kind of archives system.

Very easy to get around the program, reliable, does just what we need it to do

Dec 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As stated above it just works the way we need it work. The feature I like the most is being able to impersonate a user where I can go in and whitelist an email if I need to.

Cons: My one complaint, and I have voiced this for two years now, is that I would like to be able to sort the quarantine by subject. It would make it so much easier and quicker to delete a list of spam emails not to mention that it would help those of looking at the quarantine to be able to quickly determine if the email had been sent to several people thereby raising suspicion that it was a spam email

The experience has been absolutely great.

Jul 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using Spam Titan for around six months. During this time, we have found the software to be extremely customisable. The ability to whitelist/blacklist at both a global level as well as a domain level is a great feature and is very easy to do. The history/reporting feature also stands out and gives you the ability to search for emails using a number of different fields. I have had experience contacting support via telephone as well as email and find them very friendly and always available to assist remotely and answer any questions.

Cons: The only feature that I think would be a great addition to the software would be the ability to add pattern filters at a domain level rather than just a global level.

Overall: - Automated reports on the licensing (Domain level)
- LDAP Synchronisation
- Overall improvements in the reduced level of spam reaching users
- Great Support

SpamTitan has drastically reduced the spam getting to our inboxes; making spam admin easy.

Dec 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fairly easy to administer and is fairly hands off once you get it configured. This gives you the ability to tinker with it as much as you want, or get it set and forget about it for a month. I found this software to be a much better option for my company since I am the lone IT person for 500+ systems as I don't spend as much time managing the spamfilter as I previously did.

Cons: Some items aren't where you would expect them to be, but once you learn where it is, it's not a big deal. Other than a fairly high up front cost, the software has been fine.

Spam Titan Anti-spam cloud service definitely did the job.

Dec 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it is easy to set up and use and the support was always available. Several people in our organization had horrible spam problems. Spam Titan cloud service instantly stopped all the spam with very few false positives. The small handful of false positives were easily added to our white list and cleared.

Cons: The only con was that a few times, filtering through the emails trying to find and clear a blocked sender was a chore. the Filter engine wouldn't find the email in question by the senders address.

Overall: Spam free email

Have been using Spam Titan for years, top rate email protection.

Feb 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We've been running the server based version for years to protect a corporate mail server. The server component runs beautifully on very low spec hardware. (Retired workstation, etc)

The product provides a high level of threat filtering, as well as spam detection.

Cons: Actually in this particular case it's very difficult to find something to not like. If had to I'd have to say that the management interface is not pretty. But honestly that's totally unimportant in this type of product.

Overall: Outstanding mail filtering

SpamTitan has been twice as effective at blocking spam as our prior spam-filters

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Administration has been very smooth and easy. The admin gui is intuitive and easy to navigate. Their categorization has been on point and we haven't had even half of the spam get through that we used to with our old spam filter product. We were able to use a recently decommissioned server to create an appliance with the SpamTitan software. Easy to whitelist and allow needed emails as well as release them.

Cons: There hasn't been too many things we have found that were what we would consider a "con." I would like to see more frequent updates to address potential bugs and issues. And maybe a little better documentation, but overall not much to complain about.

Titan technologies has always met or exceeded our expectations.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite part of of spam titan was the support we received. Any time I needed support they were there and ready to help. With spamtitan I never dreaded contacting support because I knew it was going to be a pleasant experience.

Cons: I don't have any dislikes. We all wish things were less expensive but I think this product is already an excellent value. If they lowered the price I feel that service might suffer and I don't feel the savings would be worth a loss in service.

Overall: Easy to administer spam filtering

Great experience with SpamTita. Drastically reduced the spam getting to end users.

Jul 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Implementation was simple. We could get basic functionality during our trial with out much initial investment. The install and configuration of the virtual appliance took less than 30min and then a few minutes to redirect mail traffic through SpamTitan.
Rules are easy to setup and after the first couple of months the administration is negligible compared to the calls from end users "should I open this email? "

Cons: The content filtering rules don't end up in the same window as the automated quarantine. This can make it difficult to find and release mail that is improperly flagged due to a bad admin created rule.

Overall: Fewer spam and phishing emails getting through to end users. Resulting in fewer calls asking "should I open this email" or "I entered my password into a page from an email".
Environment is more secure with SpamTitan inplace.

Great software especially for the price. Basic feature set though (great for the price)

Jul 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SpamTitan Cloud is very easy to configure and out of the gate it just works. Having said that, after a bit I started getting requests from my users, which I'd call SpamTitan (and they are very available and helpful!) but would be met with answers that in order to get that functionality I'd have to use the on-prem software.

Cons: I'd like to be able to have more control over when quarantine reports are sent. As it is, they are sent once every 24 hours, but I'd like to, for example, choose which time it sends, or send more than 1 a day for some users.

Overall: The spam filter works well, and is much easier to configure than our previous filter. It's also a better value.

Overall the SpamTitan appliance is best in class with easy configuration and administration.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The appliance does exactly what it is designed to do exceptionally well. Further, the support team is always on-hand to assist with any other configurations when necessary.

Cons: The inability to have quarantine reports automatically generated more than once a day is probably the only con of the SpamTitan appliance.

Overall: With the high catch rates, multi-layered filtering approach, and domain and user level management; we can effortlessly setup and manage multiple clients without being constantly bombarded. Most often, the users do it themselves!

I have been a customer of SpamTitan for 10+ years. A+ installation, configuration and support.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I do not have to worry about it. Once installed, configured and trained, I can forget about it. I am a one person IT department for a 500+ employee company. The less time I have to spend on worrying about spam is more time I can dedicate to other projects.

Cons: A couple of admin interface oddities such as no confirmation when releasing/whitelisting/deleting messages in the Quarantine. Nothing would make me want to look for another solution.

Overall: Low admin overhead spam filtering

Excellent Solution with simple interface & Easy management

Jun 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple way of implementation which takes only minutes
Easy Configuration to set your rule
Excellent report which indicate the status of the mail with all the needed info

Cons: A small factor of the features is configured on the global mood which must affect all of the users
So they need to set these kind of features on domain base not global base
And i have a feedback that they are working on that task already with their developing team

The implementation has been pretty straight forward and it just works

Feb 13, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has most of the features that we were looking for and the ease of management is def the best feature. Once it is installed you can almost forget about it. There aren't many false positives and that for us is a huge plus.

Cons: The fact that it cannot be as customized as we would love too. We have asked for some features to be implemented however they haven't been yet developed.

Overall: Users will not get 300 spam email a day in there inbox :)

Stop Spam before the user

Aug 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Has great filter to stop all spam. Has really nice quarantines section and can email users to show them emails that been quarantined . Easy to setup like the option to run it on your own server. Can scale it across servers if you need to. Its easy to setup whitelists and blacklists.

Cons: You can archive your emails but that not really a big con.

Overall: I have blocked millions of spam email int he last couple of years with spamtitan.

Through several companies I worked for I use this appliance, 10 years of absolute confidence!

Dec 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: user friendlyness together with a very good support team available that can on request login and repair whatever needs to be fixed

Cons: maybe some more graphical interface to see queue submitting when troubleshooting outgoing mail issues especially when working with an internal emailserver sending all out via spamtitan

Overall: Lesser spam, first line of defence against malware & viruses and insight on mail usage in the organization

Capterra-loader

Recommended Spam Software

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The whole interface is user-friendly, easy navigated and well designed. Working with SpamTitan will allow you a great chance to deal with spams and it will help you a lot to deal with spams. It will work automatically, just set it up and relax. They worth every piece of price for that service.

Cons: The only negative thing that we experienced with SpamTitan is that at rare times some specific, important and not spam emails checked as a Spam. But it's small problem and happens rarely. The reasonable product, needs to try.

Overall: Recommended!!

Reduced Spam for the users

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It filters Spam well. It greatly reduced the amount of time the users spend dealing with Spam. It is easy to set up and manage my users. We use the online version so there was no installation required.

Cons: The only issues that have come up are training the users to interpret the notifications they receive on possible Spam.

Overall: Reduced administrative load. I don't have to worry about updates.

Overall a very hard to beat spam protection solution!

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has a plethora of configuration options. Once we went through the initial recommended configuration, it just plain worked. It's hard to single out any one specific feature that we like most because we love nearly everything about it. If we had to say one thing about it, it is that it is one of the most customization solutions that we've ran across, and also backed by some of the most patient and knowledgeable support staff we've ran across. If you have something you need to figure out chances are they have already, or can think outside the box enough to get it done. Great combination!

Cons: Sometimes we ran into little minor things that we wanted to change that were just too outside of the established convention. While the support staff did make it work, sometimes it would have to be readdressed with a subsequent software update release. Not a big con at all and totally understandable!

Overall: A lot less junk in my inbox! We still do get the occasional junk mail, which we submit as false negatives, but compared to what we had before, wow!

Successfully and easily deployed a successful antispam soltuion with very little effort

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good interface very powerful good updaate release management, no need to worry about getting all of the components to work together, spamtitan does me that

Cons: I didn't like support and administration is easy and effective. As a Unix specialist a nice to have would be access to terminal to add monitoring tools tailored for our environment

SpamTitan is Outstanding!

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Between the Block Lists, Spam Filtering and Virus controls, 95% of the messages targeting our mail server are rejected. Of the remaining 5% that get through, 99% valid emails. Of the 95% that are blocked, easily less than 1% are false positives.

Cons: Really small complaint - it would be nice on the daily spam quarantine reports if you could click on the message and get the web window that displays the message - so you could preview it before picking Deliver or whitelist. Right now, the only way for the user to preview the message is to log in and find it in the history.

Overall: Less complaints from the staff re the number of Junk messages they have to sort through.

Install and don't worry

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that once you have configured it, you basically forget about it. It just works seamlessly and you don't worry about it.

Cons: There can always be improvement on the amount of spam that it doesn't catch as there is always several that slip through.

Overall: The benefits are the reduction in spam in our staffs inbox which results in increased productivity.

Capterra-loader

Great company, Tech support is good and quick.

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Stops allot of spam. It has been great stoping emails that bring spam or ransomware. We used to get hundreds of bad emails and now we don't.

Cons: Sometimes is blocks emails that we need. I have to monitor the quarantine to make sure they get to the mailbox.

Overall: We get a more clean inbox with the least amount of spam and ransomware.

Let it work! And it work well

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it just work.
easy installation/configuration.
spam quarantaine with easy access for users and daily report by e-mail.
Easy tracking with the history.

Cons: Still some spam are coming through and some legitimate mail are blocked...
Less updates this years, I hope it still maintain.

Overall: Less spam in the users mailbox ;)

Capterra-loader

Greatly reduced the amount of spam

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SpamTitan greatly reduced the amount of spam our business received. Some users at our company were receiving over 100 spam emails a day, this is a non factor with very few false positives. The daily reports of emails caught in the filters are very helpful to find and quickly identify false positives.

Cons: Almost none. On occasion, a sender that I approve still ends up in the spam folder. This does not happen often though.

Overall: Reduced the amount of spam we received

our experience from the sales people to the technical support has been outstanding

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that we have the flexibility to control almost every aspect of the product. The product is easy to use and to deploy. the product does what is advertised and offers the peace of mind we required.

Cons: Some spam still sneaks in despite best efforts. It would be nice if all spam Emails could be caught without needing to open a support ticket each time. The update settings are all set to automatic with updates set as frequent as possible in the software.

After deployment the solution runs without intervention.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hands off operation, I don't get users calling me anymore. Quarantine report is easy for users to release items from.

Cons: Cost, pricey for small orgs. I've recommended this solution to several customer and the main objection I hear is price.

Overall: Used to have to constantly manage and release items from spam filter. Users would contact me suspecting an items they were expecting to receive was caught. Since implementing spamtitan I haven't had a user reach out to me for anything spam related. The solution just runs itself.

An outstanding product. We've been using it for years and we simply don't need anything else.

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything you need in a spam filter is there: filtration, recovery, management, reliability, uptime. Lots of controls to cover every aspect in regard to filtering email. Good engine that provides for few false positives. Pricing is excellent. Customer service is always responsive, though I've rarely had to call. Very pleased with SpamTitan. Would heartily recommend to anyone.

Cons: While most features are easy to find, some are not intuitively placed. It takes a minute to find some of the common tools.

Overall: It keeps our email from being inundated with spam. Few false positives, good engine and great reduction in spam. Ease of use, high reliability.

Capterra-loader

Overall works as promised

Dec 12, 2017
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Technical support responds quickly to issues.
Setup and functionality work well for providing email filtering

Cons: The time to resolve IP blacklists need to be improved. User interface for searching through the quarantine or email logs need to be improved.

Overall: filters inbound/outbound email

One of the better SPAM filtering devices/software, however the user interface could be improved.

Jul 14, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It generally just works and requires little maintenance. There is a low false positive rate and a low rate of SPAM getting through the system.

Cons: No major issues, but I think the admin console could be improved to streamline some items and allow more flexibility.

Solid anti spam solution

Feb 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Tons of features
- Reliable spam filtering
- Reliable virus filtering
- Flexible configuration options

Cons: - Some under the hood tuning could be required, can only be done by support
- No OS access for manual changes

Overall: Peace of mind for filtering mail coming into our organization.

Easy to use and it just works!

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of setup process.
Adding multiple domains was a breeze and setting up the detailed control of each domain was simple and intuitive.

Cons: Nothing yet, however, the scoring of spam mail are sometimes too high and that makes same emails to into quarantine.

Capterra-loader

Stunning support, extremely configurable, overly complex algorithm

Jul 10, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is almost infinitely configurable and it's easy to get it working the way you want it to work. Once you get used to the console, navigation is easy and most important settings are placed logically.

Cons: The spam algorithms can be quite complex, almost overly so. As such, it's difficult to make it pick up some obvious spam and some spam can be missed and make it through to your inbox as a result. Although most important settings are where you'd expect them to be, there are some that are placed in really odd places. As an example, the services and tools (antivirus, ping, traceroute and the like) are located in the 'Reporting' tab and the Admins section (where you'd set up admins for the system) is in the 'Anti-Spam Engine' tab. Both of these sections are something you'd traditionally find in the 'Settings' tab / sections.

Overall: We use the software to both manage the security and integrity of our client's email systems as well as our own.

Keeps me stress free knowing my email is protected and I'm not receiving spam that wastes time

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The pricing on this product is incredible. It makes it worth every cent
It keeps all spam out of my inbox making it easy for me to go through the emails that matter
With recovery option I have saved some important emails
It does it job as a spam filter

Cons: Sometimes an email will be marked as spam when it's not but it rarely ever happens
Settings need to be changed to keep up with spam and security

Capterra-loader

Excellent Product works well

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Needed assistance on minor issues in the past and received it without hassle! Was very impressed with how product works.

Cons: Little tough to navigate to the whitelist / blacklist filters when you just want to block or release emails.

Overall: Did what it is expected.

Capterra-loader

Set and forget

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its a great antispam solution, IT catches the most. I have been using it for 7 years now and it hans worked like a charm.

Cons: There is a long time beteween updates and developer seems slow with new features there list be new ways to see spam.

Overall: Almost no spam

Good filtering. Would be nice to have better control over allowed/disallowed IP addresses, though.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: SpamTitan has an easy to use interface, and is well worth the price. Greatly simplifies my anti-spam strategy.

Cons: Though I can easily whitelist / blacklist domains and individual email addresses, I would like more control - specifically I would like to be able to whitelist / blacklist IP addresses.

Overall: I was able to ditch my old (not very good) anti-spam software in favor of an online filter that works better and is competitively priced.

good product

Jul 13, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the easy ui, and quick configure , also there is nice sync with email servers,
we are using the product to our customers and pleased on over all

Cons: the ui, is not so fancy, also read logs and navigation in the ui,
need to do more order in the category so it all be on one place,
the filter need to be more smart, and block spam more , we have spam emails that get to the mailboxs,
the admins cant be sync from Active Directory, so we need to manualy configure and remove,
will be nice to give our resellers there own logo and customization.

The product operates as intended 24/7. Solid product.

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The admin interface is so easy to use and configure. It makes management a breeze. The settings and options are all clearly defined and easy to understand. The support team at Spam Titan is Amazing. They are all experts and can always answer our questions.

Cons: Some features lack domain-level capabilities. Some settings can only be applied globally and not on a per domain basis.

It has only been good. It was installed on less than an hour, and up and running in just a few steps

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The easy of management. It is SO easy to get started with, and the day to day operations is very easy. Plus it catches SO MUCH SPAM. It's crazy. Glad our users don't have to go through all that them self.

SpamTitan brings us a flexible and robust platform to fight malicious email messages.

Jul 11, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The many features and settings, The basic setup is really easy and when zooming in into the administrative portal a new world opens. U can customize almost everything without loosing functionality and stability.

Cons: It Would be nice if the AntiSpam Plugin for outlook was able to be pre-configured.
Also a "this is spam" of "add to blacklist" URL at the bottom of each received email would be helpfull so any incoming spam message can be marked as spam using any device (smartphone/browser etc)

Overall: Please see my other comments

A Linux VM with a decent SPAM filter

Feb 09, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Easy to install and setup. SPAM Titan seemed to catch a lot of SPAM. It had a lot of sought-after features.

Cons: The purchase process was a pain because they were in the UK and my credit card company flagged it as suspicious activity. The user interface, while functional, seemed confusing for some admin tasks. There were several sub-menus that were ambiguous in function compared to others with similar names. There was no capability to flag SPAM from Outlook and have that designation retained for the next such message. Customer support was okay, but not outstanding.

Overall: Experience selecting SPAM filtering software.

Great customer support. Always helpful and have resolved any issues I have had.

Dec 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good filtering and the price is reasonable. The support staff is always easy to work with and helpful.

Cons: It is missing a few features I would like to see, and the cloud version requires support to do some of the configuration that the self hosted exposes in the GUI. I would like to have more control over the cloud version.

Overall: Good filtering and excellent support.

Easily the best program we've used to keep our mail organized, clean, and easy to use!

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We loved the immediate integration to our current processes. It was quick & painless, while making a world of difference. Our inboxes are much more manageable, also lessening our bandwidth use.

Cons: There are regular reoccurring charges which is still fine because of the sheer quality, however I'd love the option to make a one-time purchase.

Very good experience make me renew the service without hesitation.

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and accessed from everywhere. Including the Whitelisting and the Black Listing too as well as the domain level blocking. The Spam reduced lots and the feed back from the users is great.

Cons: Price can be a bit cheaper, as there are lots of competition out there. It is very hard to think about things we don't like in this software, as it is almost perfect.
There is no follow up for renewal and promotions to encourage customers to continue and renew the service.

Overall: Way less Spam

SpamTitan ranks up there with one of the best spam filters I've used

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Super easy to configure and manage, great performance, and excellent message filtering. Support is always quick and knowledgeable. SpamTitan also offers a private cloud solution for gov/DoD entities as well.

Cons: A bulk upload feature for IP whitelist/blacklist, content filtering etc would help when adding several entries at once.

SpamTitan has packaged together tools that do a great job while keeping costs low

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The responsiveness is much better than some of the competition, such as Barracuda, and for a fraction of the price.

Cons: There are a couple of limitations I would like to see go away:

You cannot whitelist a single email address if the TLD for that address is already blocked.

You cannot block administration logins only from unknown IP addresses. I would like to not allow admin login when not on our corporate network, but while still allowing users to login to check their quarantine etc.

Ideal solution for Spam-filtering

Aug 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The amount of time saved not having to deal with Spam has been fantastic. Cut the spam amount down by over 60% immediatley. The ability to pull reports from the software is a great addtional feature that allows you to see exactly what the software is doing and what is has caught.

Cons: Support staff does seem to be lacking in technological knowledge. Seems more help needs to be hired.

Overall: Resources and time are no longer being wasted having to deal with spam and makes it a very valuable tool.

What a relief to have SpamTitan on our side!

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It has taken so much workload off of our servers and IT staff. We still run all our security software and best practices but our AV software has barely caught anything with SpamTitan catching all the bad guys.
Our inboxes are way mroe user friendly too. Not inundated by thousands of spam emails.

Cons: Would be nice for non admin staff to be able pull a quarantine report at will throughout the day on an as needed basis versus waiting until next day to get the report.

very good so far

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support is great. Ease of use and web interface make it easy to manage. Backend support is also easy to set up

Cons: Nothing yet... If there was a virtual training site that had a bunch of videos for you to look at. This would make it easy for me to train my team

Overall: all in one interface. I can check for suspicious emails across domains

Very easy to configure and works efficiently and effectively

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Effective URL filtering immediately upon setup with the default settings. The URL categories are accurate and the filters work. It is very easy to customize a policy

Cons: It uses DNS settings to work. the product relies on client using WebTitan's DNS to intercept DNS requests to perform URL filtering. This is easily circumvented if a user changes the DNS setting on their laptop or phone to use another DNS server e.g. 8.8.8.8. this is the single point of failure in the solution.

Easy to set up, easy to use, and reliable

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The 100% uptime, ease of use, flexibility, customization options, seamless updates, clustering, and support folks who are easy to work with.

Simple but effective spam filter

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and set up, email filtering begins immediately. No user setup necessary. Simple to set up mx records

Cons: Customization for each domain could be easier. Doesn't do quite as good a job catching spam as others i've seen.

Overall: Inexpensive spam filtering with very little management needed

Capterra-loader

I like that I received a spam folder every day

Jul 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it describes what is in my spam folder. It relieves any problems to my computer or later on to my system.

Cons: I really haven't found anything that I didn't like in this software. It is pretty straight forward and lets me know what is bad.

Overall: helps my computer stay clean of viruses

All in all, a wonderful product

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We started using SpamTitan recently. I have evaluated a number of anti-spam options and many of them either had difficult interfaces, or were painfully slow. Setup is very simple, and I find that 99.9% of spam is being blocked. The few that do get through, I am able to teach the product about them via SpamTitan's outlook plugin. It doesn't use very many resources, and mail is processed quickly.

We've been using this product for over a year now , and definitely reduces our spam emails

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is very easy to use and straight forward. Wonderful product that i will recommend to every network/systems administrator

Cons: When running a report its a little slow, which i am aware since its a cloud based other than that i am happy and its worth the investment

SpamTitan has been a valuable asset in my on-line experiences. It is very effective and easy to use.

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The environment is very customizable (blacklists & whitelists), flexible (supports multiple domains with various settings in addition to outbound & inbound proxies) and effective (AV and malware detection in addition to anti-spam filtering).

A real good deal

Jul 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and customer support was really good. I was one of the persons that set this up for the organisation.

Cons: Cons? Nothing to say for now. But as we keep on using the application. We do not hope to see any cons

Great program to help filter and quarantine incoming emails

Apr 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We installed SpamTitan to help with spam and potentially harmful emails, and I have to say this is a great and easy to use program. Very easy to customize and makes it very easy to view quarantined messages from the admin's console.

Cons: The functionality of the software is hard to use and understand, probably because of the filtering accuracy.

Overall: Keeps our email system safe from malware and viral messages.

Does the job well. No complaints!

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Catches most spam. Easy to use interface. Their support team is outstanding and knows the esoteric email speak.

Cons: I would love if they supported SPF, but that can be a forever argument.
For now, whitelisting/blacklisting has proved adequate.

Great tool for keeping a clean inbox

Apr 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Price is reasonable
Spam Titan reduced the amount of spam our business emails receive
User friendly
Doesn't affect the performance

Cons: We have been using it without problems so i can mention any cons.

Great application for keeping a clean inbox

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The spam catch rate is hard to beat with any other software. Good customer support to help get setup.

Cons: Since spam changes everyday, the settings need to be continually tweaked for optimal performance and utilization.

Overall: Less emails to delete.

Capterra-loader

Worth every penny. The amount of time it saves on not having to go through trash mails is priceless.

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love the daily report that is sent to help make sure you don't miss the important mails that need to get through.

Cons: Every now and then stops a valid email address but this is usually due to a badly set up mail server of the client.

Easy setup, set it and forget it

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Really liked how easy it was to set up. Once the account was created, we just had to update the MX record and that was it. One of the most painless setups that I've done in a while.

Cons: Admin panel is a bit outdated looking, although not too bad. Can be difficult to find your way around. Documentation on setup is a little bit light, although it seemed to be sufficient enough.

Coming from a different product with little to no support, SpamTitan is a welcome relief

Jul 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once the initial setup was complete it almost becomes a set and forget product, it sits and runs dutifully day after day. The web interface is clean and easy to navigate. Our spam issues have dropped to almost nil.

Cons: I would like a way for my users to be able to read the emails that have been quarantined prior to deleting or whitelisting the message.

Capterra-loader

Everything has been spot on!!!

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use. Over the last few years of using the software only 47% of our emails are clean. It's a top bit of kit and I would 100% recommend it.

Overall: It does what it meant to do and does it well.

Office 365 migrations done easy

Apr 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This software comes in different options. With MigrationWiz you're able to migrate mailbox, documents, personal archives and public folder migrations. No matter how large your mail environment is, with the staging phase migration you're good to go. Leaving the cut-over migration in only couple hours.

Cons: The mailbox license is really affordable, but I think the other license options are a bit too expensive.

Spamtitan is the best email scanning solution that is available in the market

Apr 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Spamtitan helps the user to scan all the threats and virus from the emails. It works on various anti-spam and anti-virus scanning engines platform like Kaspersky and more. The product team also provides a live demo while introducing the tool to the user for the first time. Spamtitan has day to day system management features.

Cons: The vendor takes much time to send a response to customer queries. The customer support service is bit lazy sometimes.

Overall: Spamtitan helps our team to scan all the spam emails containing viruses and system threats.

great product that works 24x7 without any issues

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the system is easy to setup and use and has a very friendly web portal for clients. daily email digests makes it easier for the client to see what is being blocked

A private cloud server solution for large email domains. Great tech support.

Jul 16, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Stellar tech support. The ability to have multiple domains on a private Amazon server. Creation of domain level rules. User specific reporting.

Cons: Complicated to setup and needs a lot of maintenance. If you are not used to setting up email servers this solution will give you problems. Level 3 tech support is available on via email and they seem a bit arrogant. Online user manuals are not well written.

Overall: Learned what other solutions may be viable that are less robust but may still work well.

Good experience, product works as described.

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product works very effectively, the client doesn't have spam and not too many false positives. Spam Titan is simple to use and setup.

Cons: There were some limitations in white listing files. There were some workarounds, however they were not simple and cumbersome...

Overall: The client has an effective spam solution at a low cost!

Good Spam Filter when we had onsite hosted Exchange

Dec 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Good Customer Support - were readily available and spent the necessary time to fix or explain what was happening.
Fast processing of emails - most processing done in under 1 minute.

Cons: The online version didn't have very many options for controlling SPAM.
Reporting could have used more time frames as well such as every x hours or every x days.

Overall: Stopped the majority of SPAM with few false positives.

this software saved us from fishing e-mails and black lists

Dec 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Filtering trash e-mail,
Working with rbl lists,
Ability to authenticate ldap,
Customer support is very good.

Cons: The annual price is too expensive,
Stopping kaspersky service at certain times.

Overall: We survived falling into black listings.
our email sending and receiving problems have been resolved.
we have a screen to monitor email traffic

Capterra-loader

Awesome spam protection !!!

Apr 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: very easy to use interface, user friendly , fast to integrate with your email clients
detects and stops almost 99% of spam and fraud emails

Cons: little on costlier side than competitors, need to work on that 1 % spam goes by.
also the customer support needs to be fast.

Overall: Got rid of most of the spam mails...

Excellent anti-spam solution

Jul 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set up, never lose e-mails if your server go down or if you need to do maintenance on your servers. No appliance needed, cloud base.

Cons: They have to work more with the customer support, is too slow. It would be great if they can change the GUI to be more friendly.

Overall: Way less spam than we use to receive.

Setup and maintenance have been easy and the ability to block spam is excellent

Dec 12, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I set it up as a Mac virtual machine (with Parallels) and was happy that it worked so easily.
Setup was really easy, mainentance is easy. Tech support has been great, but mostly the quality of the anti spam engine!

Cons: I often have to hunt to where to find certain features. I find the GUI to be a bit hard to navigate

fast customer support, easy set up, worry free solution

Dec 13, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: best spam detection rate, nice report function, easy to use, technical implementation (Firewall), quarantine option

Cons: missing embedded Microsoft Outlook quarantine button to deliver mails and Report button --> easy Access to the Dashboard without to remember an URL.

Overall: no spam messages anymore

Easy and Effective Spam Filtering

Feb 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great User Interface. Easy to use controls with plenty of options. Adjusting the filter per user is essential to our environment.

Cons: We haven't had any major issues with the software. I can think of one occurance where emails appeared to be delayed passing through your system, but it was a one-time, short-lived event.

We moved over to SpamTitan from a product that was end of life and we've been very impressed!

Dec 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great reporting and easy to setup. Having it virtualized on premise for us has been very convenient. Support has been excellent thus far. Rate limit controls, white listing, and many other functions have worked flawlessly.

Cons: The only thing I can think of would be improving the email history search. The version we have doesn't seem to let us search for particular domains. We seemingly need to enter an exact email address to search on, rather than simply a domain.

if it wasn't for the webinars

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: best spam filter out there 99% of people recommend it excellent customer service team easy to use and nice interface

Cons: I hate webinars feels like spam people are a little too supportive I mean its a good product but make the advertisement of this product not feel like an ad

Great spam control

Apr 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It works hard to keep the spam emails and virus out. I am impressed with this software. It helps so that I don have to be as worried.

Cons: It seems to be a bit expensive for what it does but it does do the job well. A few spam have gotten through; not much though.

Like it very much. Users adapted to it very easily form MSP mail.

Jul 10, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Clean interface. Very little support required for my end users. Mail passes through very quickly to our exchange server.

Cons: Lack of "add to blacklist" feature. I understand it originally had that feature but it was removed.
User were very used to having it in MSP mail

Once fine tuned, it does a great job of removing spam from my inbox.

Jul 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Runs in the background on the cloud. Daily digests only show new items. Has caught or blocked 99.9% of all spam since I signed up.

Cons: Not very customizable. The user interface is lacking. Takes a while to fine tune by white-listing all the false positives.

It looks like a good product but sales and support were slow to respond

Jul 10, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: The interface is pretty straight forward, and the website was easy to get most of the information that I needed. A better listing of features would have been more helpful.

Cons: The system seemed to have been lacking certain features that I was looking for. When contacting sales about certain features, I would get no response or incorrect information. I tried to contact support to get these questions answered, but was told I had to go through sales because I was not yet a customer, but a trial user. By the time sales finally got back to me, I had demoed and purchased another product. I wish they would have been there from the beginning as I don't feel I was able to give the product a fair evaluation.

Overall: None unfortunately. I wish I could recommend the software but without being able to give it a proper trial, I'm unable to.

Our spam problems are nearly gone

Jul 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to figure out what you need to do. Filters using several different methods, and of which you can tweek.

Cons: A few things are not located where you would expect, but a quick google or browse of the docs etc clears that up.

Overall: far less spam.

Lots of features

Jul 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software was easy to setup up with minimal help from tech support, low cost, and lots of features.

Cons: One missing feature is the GEO IP filtering, it will be very useful to block some specific countries.

Overall: Reduced spam, minimal administration

It works very well. It manages to capture about 90% of the spam the we receive.

Jul 10, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Quick setup and strait forward to use. Can be used as a standalone product not requiring cloud services.

Cons: Menu organization could be better, notifications when the ques are stalled, block by county would be nice as well.

Very good blocking of spam messages. Works with any e-mail server setup.

Feb 21, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It's very effective You have a great anti-spam at low cost License by email is great Filter rules is easy to use

Cons: I would love to see domains blocked based on their age. If the domain is less than a year old block it.

Down With the Spam!

Aug 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Spam is no longer an issue now that we use SpamTitan. We rarely see a spam email come through.

Cons: With any service like this it does take a little set-up time.G

Overall: Spam no longer in our emails is the best thing that has happened!

Great product. We replaced PROXMOX with it. Not dissapointed so far.

Jul 11, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Built on spamassassin. Rules familiar with what we are used to. Good detection rate. Baysean works well

Cons: Somewhat of a steep learning curve getting your initial rules set up. It can be difficult at first. You have to be careful in setting up to not get false positives. Bayes can take a while before it becomes effective.

Overall: Our spam reduced immediately upon introduction. Tech support has been fantastic!

This program takes the time and frustration out of de-cluttering your inbox

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We started off with a free trial of SpamTitan and decided to sign up after just a week of use. It is remarkable how quickly the junk mail stopped after we installed it. We are able to leave SpamTitan on and redirect our focus to more pressing issues.

Cons: The initial installation could have been easier. If your office has a dedicated IT person with a good understanding of networking, I doubt it will be a problem.

Overall: I used to spend the first 5 minutes of my day deleting spam emails from my inbox. SpamFilter has essentially totally removed that task from my to-do list.