# Page 3 | SpamTitan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SpamTitan the right Anti-spam solution for you? Explore 563 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168436/SpamTitan/reviews --- SpamTitan 4.6 (563) [View alternatives](https://www.capterra.com/p/168436/SpamTitan/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of SpamTitan ## Showing most helpful reviews Showing 51-75 of 563 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use II Imam I. HR Manager Real Estate Used the software for: 1-2 years ### "Why SpamTitan Is The Best Security Solution " June 4, 2024 5.0 Pros It comes with amazing cyber security features The software also makes email security features and network security management easy Cons SpamTitan has all security features we desire. No complaints. Review Source RT Ramesh T. Owner Retail Used the software for: Less than 6 months ### "Helps Save Time on Spam Emails" July 1, 2024 5.0 Pros I really like how their system blocks unnecessary spam emails. It really helps me save time having to delete unwanted emails on a daily basis, hence saving my time Cons Some times it could block regular emails as well, so you need to really understand the system to be able to use it properly Review Source bC bill C. Systems Admin Chemicals Used the software for: 6-12 months ### "Nice product, tried many others" August 24, 2023 4.0 I tried a bunch of products before purchasing this and i would make the same decision again Pros The support has been great, my users like the ability to check on there own quarantine, the email digest has been popular. Cons the filtering seems over sensitive, finer grained filter controls would be nice! being able to receive a digest more than once a day would make a few of us happy. We are struggling with the analytics to understand why some of these emails are being scored as high as they are. Alternatives considered [Symantec Email Security.cloud](https://www.capterra.com/p/168448/Email-Security-cloud/)[MailWasher](https://www.capterra.com/p/57748/MailWasher/)[MailCleaner](https://www.capterra.com/p/93208/MailCleaner/) Reason for choosing SpamTitan it worked better than the cheaper systems and as good as the most costly! Switched from [CanIt-PRO](https://www.capterra.com/p/57730/CanIt-PRO/) Canit was hands down the best! We switched because AppRiver bought them and immediately worked to transfer customers to their platform which was crap! after a few years they shut the product down completely! Review Source MS Mike S. Director of IT and Telecom Hospital & Health Care Used the software for: Less than 6 months ### "Antispam that is affordable, flexible and powerful" April 12, 2019 5.0 Overall, we are very happy with the product and the customer support. We did have to put some time into this product but now we have a custom-fit solution, with fault-tolerance (two servers at two locations, both locations have both internet and private WAN access to the Exchange server) and we're saving thousands of dollars versus the managed solution we used to use. We can tighten things up if we wish, we have a lot of flexibility with this product. I rate it an excellent value. So much power, flexibility and fault-tolerance, for so little money. Pros We opted for an on-site appliance (a Linux server really, a VM in our case, but it's just a web-based console as far as configuration goes). Their cloud version is the same product running on their servers and that would relieve you of the work we put in, as I'll describe, but we wouldn't have it any other way. The on-prem version is what we like the most about this "software." We have another VM running at an alternate site, they sync with each other and one can take over if the other is down or unreachable. They also can load-balance. Yes this solution is a little more complex than are previous solution. But it's in the complexity that you get the flexibility. SpamTitan support has helped us tweak the settings based on what we're seeing in the console. Excellent history report shows everything, or you can filter very easily. Unfiltered you can see blocked (and why), quarantined, accepted...everything. If you don't see it, that email did not get to you, and in our experience it has been a Sender issue every time. SpamTitan, with the clustered configuration is less that half the cost of our old solution and we never have to upgrade or replace the "appliance" because it's just a VM, or one of our physical servers, either way, you never face an End of Life "you must upgrade" mandate from SpamTitan. Also - these servers will spool email until they can reach the email server. So if your email server is down or unreachable, you most likely are still getting email. Cons Well...it does require us to do some of the lifting and I have discovered there was a lot I didn't know about fighting spam. I turned on one block setting and started blocking emails I didn't want to block, okay...turn that off! We had warned all of our employees that we were switching products and to be on the lookout for spam and/or missing emails. Most reports were false, but in some cases there was a problem with the settings and this helped us to tweak the product. Also be aware that you need to use a trusted IP address or your emails may end up in the recipient's spam folder. We just used the IP from our old solution once we ran into this issue. There are certainly other examples, things not working right because we didn't set it up just right (we tend to do things on our own, we learn more that way). Every time we've gotten stuck I have gone to the website and checked their knowledge base. If I didn't find the answer I create a ticket. If you give them a console-generated code they can get into your system and look at your settings. After a month or two I think we have the settings where we want them. However, we keep an eye on the history report, watching for any signs of trouble. The product worked well right out of the box, but now it's really doing a good job, without blocking good emails (yes, some bad emails get through, but it's at least as good as our old expensive managed solution). Review Source Tristan S. Manager Information Technology Used the software for: 6-12 months ### "Setup was very straight forward " July 13, 2018 4.0 Once we got through the growing pains we don't have to field many helpdesk tickets from users getting use to this software coming from our previous spam filter. The other big benefit is that our previous spam filter service provider was about to double our yearly rate so your software ended up having a better spam detection rate and was also less expensive. Pros Easy to setup and maintain. The detection rate is fabulous. When we initially setup the software we were getting tons of false-positives but this subsided after several weeks of use after which time I assume the system started to pickup on the types of emails that we consider legit. Cons It would be better to have a more well rounded user portal. For those users with many false-positives in an email notice it would be good to have a way to release the emails without opening a web browser tab for each and every email to be released or at least bring the user to the portal login page so they can easily manage many releases if this is not possible through the email client. Not a big deal but it is a little annoying personally for me. I believe in the beginning I was told that there was no user portal to then later find out that there was one. Not sure where the disconnect was but this feature ended up being quite crucial for the owner of the company I work for as he was used to working in the portal of our previous product (Barracuda). The other problem that was noticed earlier on is that the daily summary emails would have these crazy ambiguous email addresses in them in the "From" field which I was told couldn't be modified. The owner of the company was very confused by this as the Barracuda would show us both the technical from address as well as what would normally appear in the mail client and would have more meaning to the end user and give them a better idea if the email was spam or not. I suggested at the time to the tech\\sales person I was speaking with that this should be changed to at least show both "from" email address' so the end user is armed with more information to make an informed decision about the email being spam or not. Review Source Suzannah A. Project manager Hospital & Health Care Used the software for: 1-2 years ### "Overall Disappointing. Blocks emails I need and lets through obvious phishing emails. " November 4, 2022 3.0 Not very impressed with Spam titan. there are many features that I would like to see improvement on. overall disappointing. Pros We needed spam titan to block spam from our system as we have had Ransome wear attacks in the past. Spam titan helps us to filter out any suspicious emails before they become a problem Cons Spam Titan is almost too responsive to threats to the point I miss emails because they are flagged as a threatI'm sure spam titan is monitoring in real-time but the fact it doesn't send you an email to let you know more than once per day that emails are in your quarantine is frustrating. Review Source Birgit B. managing director Computer Software Used the software for: 2+ years ### "EGroupware Cloud services use SpamTian" June 27, 2023 5.0 Nice solution, does what it is supposed for, Support is good and good contact to TitanHD people. Pros User can Blacklist/Whitelist from EGroupware directly or mark mails as Spam. The archive of the last X days gives the opportunity to resent mails customer by chance deleted and don't use an separat archiving solution. Cons I'm missed to select internal flow easily (mails from users within the same domain). Its easy to select inbound & outbound, but we had situations where we needed to release a bunch of internal mails and that is more effort to select. Reason for choosing SpamTitan i don't know beside the decision to switch to SpamTitan Review Source Ágoston D. CEO Computer & Network Security Used the software for: 1-2 years ### "Versatile spam/av filter for reasonable price" August 17, 2019 5.0 It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected. Pros The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help. Cons Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs. Alternatives considered [Vade](https://www.capterra.com/p/165162/Vade-Secure/) Reason for choosing SpamTitan Price/features value. Review Source SH Stephen H. IT Administrator Libraries Used the software for: 2+ years ### "Works well for us" August 17, 2021 5.0 We've had a very good experience. This work as well or better than the previous product we used, with much less hassle and at a much lower price point. Pros I like that the learning curve is small, and that the support is accurate, thorough and timely. Cons Perhaps some form of AI spam filtering would improve things. More slips through than I care for, but some of that is self inflicted tweeks and address listings. Reason for choosing SpamTitan Price Review Source AL Adam L. IT Manager Construction Used the software for: 1-2 years ### "SpamTitan Provides Excellent Protection " November 14, 2022 5.0 It has been fantastic and I absolutely love the product. Pros Integration was easy, post sales team ensured all the steps were taken correctly and it is highly effective. Cons The layout is slightly dated and reminds me of older software like Magento's backend. Graphs could be flashier and there could be more of them, but these are minor things for me. However, they may matter more to others. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[MailWasher](https://www.capterra.com/p/57748/MailWasher/) Reason for choosing SpamTitan Ease of integration, archiving, and price Review Source Benjamin J. Director of Information Technology Used the software for: 6-12 months ### "SpamTitan has saved me, saved my company time, and has some of the best support people around." July 10, 2018 5.0 Just sorting the crap emails automatically that come in saves my company hours in man hours. It's also blocked malicious attachments which is awesome because the weakest part of any security is always the people. This helps with that tremendously Pros It's as close to "set it and forget it" as you can come in the IT field. Right out of the box support helped me set everything up in less than 20 minutes, no hardware to worry about, nothing like that. Literally all I have to do is check to see if something was blocked incorrectly once in a while, white list it, and done. I've been using spam titan for almost a year and in that time we have blocked over 200k spam/malicious emails for a 30 person company before they even hit employee mailboxes. I shut off the service for 48 hours just to make sure it easy legit, it was, and I haven't shut it off again since. Whitelisting and blacklisting domains and specific emails are super easy. Support Staff are awesome and go into detail when resolving problems if they were to arise or even if you just have a question. They have always been friendly and curteous and super personable and have been some of the best people to work with in all my years doing IT. Cons The only thing I feel is missing is the ability for cloud users to create their own key word filter. Don't get me wrong, the spam filter itself is amazing, just a bit more precise control on my end to mark specific phrases or words as spam would be nice. Being able to see the email body of messages that come in as SPF fails would be helpful at times as many company's we deal with have auto invoicing that fails SPF. Other than that no issues! Review Source RL Ross L. CISO Health, Wellness and Fitness Used the software for: 6-12 months ### "Very pleased with Spam Titan." February 15, 2024 5.0 Very positive. After making several comparisons, and choosing SpamTitan, I am very pleased with the choice. It does exactly what we need it to do, requires minimal interaction and is very easy to use. Pros Quick to implement, ease of use for users and admins, and very effective in its performance. Cons Have not encountered any features or operational attributes that I consider cons. Every product can be improved over time, but SpamTitan has performed excellently thus far. Reason for choosing SpamTitan It does exactly what we need it to do, requires minimal interaction and is very easy to use. it is also less expensive than the others. Review Source AN Amr N. Manager Computer & Network Security Used the software for: 2+ years ### "Spam titan-link lock" February 13, 2023 5.0 A perfect solution and they are keeping update and upgrade it yet Pros Spam titan is an exallent product for email securityIt has a full of features which pro ide all the needed criteria to detect the spam emails with a very hight rate of capture And I want to focus on the new feature LinkLockWhich raise the capture rate of spam detection to a hight standard Normally if the email is clean with no malicious content it will be Mark as clean and if it include a URL which is not included in any bad categories it will be marked as clean,But sometimes the URL is bad and not included in any bad categories cause it is still new Here the link lock works and scan the URL on the fly to decide if it is clean or not and if it is not clean , it will turn the URL to a text which the end user can not click on it and keep it that way and deliver the email and even if you forward the email to someone outside your organisation it will keep it as text also which protect even your customers Cons Nothing for now , really it is miner issues which they always solve Review Source VR Verified Reviewer Director of IT Automotive Used the software for: 2+ years ### "Say byebye to spam!" August 2, 2018 5.0 With over 500 mailboxes, spam had become a major problem for users. Not only was it an exposure point for phishing scams, but viruses as well. Along with just wasting resources on my email server and clients computers. Spamtitan has put a stop to most, if not all of the spam related issues my organization had. It is worth every penny. Pros It has greatly reduced the amount of spam getting to my users. I hesitate to put a % to it for fear of being low, but I say 90% of the spam that use to get through is captured now. Not only that, but I can easily blacklist or whitelist specific addresses or domains. Something that was a painful process on my previous spamfilter platform. You can also pull metrics and reports to show how much mail has been processed and how much has been caught. Cons The setup process can take some time, but their support staff are very helpful and will get you through it. It is worth the setup pains for the filtering it provides though. Review Source Response from TitanHQ August 23, 2018 Thank you kindly for your review. I'm delighted you found SpamTitan support staff helpful, I'll pass on the message. When you have time don't forget to look at our web security layer, WebTitan, and our email archiving solution, ArcTitan. Thanks again for taking the time to give us a good review. It's hugely appreciated Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ Syazila R. Information Technology Assistant Oil & Energy Used the software for: 2+ years ### "My choice for anti-spam software" August 13, 2021 5.0 Pros SpamTitan is actually really worked, and has really decreasing the amount of spam email that i have receive before. It only need to be setup onetime, and most of the time, i don't even have to monitor the report as they rarely blocking a legitimate email that are sent to my email. Cons There are some feature that are not available at the moment on the software, like to preview the content of the spam email, without having to whitelisting the email. It will be a good feature, so user can totally know what is the content of the email that has been blocked from the main inbox. Review Source TW Tyler W. Technical Support Specialist Mechanical or Industrial Engineering Used the software for: 2+ years ### "Good mail filter, easy for our users to manage." November 5, 2020 5.0 Pros SpamTitan provided a lot of the functionality of our previous mail filtering service, while keeping costs competitive. It's very simple and easy to use from an end user perspective, and not terribly hard to set up as an Administrator. There are plenty of options for deployments both small and large. On the back end SpamTitan uses a collection of open source software like Spamassasin and ClamAV, bundled together in a pretty web interface they've designed and provide support for. Compared to rolling your own solution, hiring a Linux admin to manage a mail filtering service, this is much more cost effective. Cons Support was a little lacking. Their headquarters are in Ireland, so responses take a little longer, and it's a little hard understanding them sometimes, especially over the phone. The audio quality of overseas phone calls is very poor. The foundation SpamTitan is built on Spamassasin is only so good, it doesn't catch spam and viruses like the leading mail providers (Gmail/Google Apps). For that reason, it may require a little more time for administrators to fine tune settings. Switched from [GFI MailEssentials](https://www.capterra.com/p/88914/GFI-MailEssentials/) GFI was bought by Solarwinds and was transitioning their entire mail platform to a different product entirely. We liked the older solution better. Review Source JJ James J. President Computer & Network Security Used the software for: 6-12 months ### "An excellent spam blocker for the price!" July 26, 2022 4.0 Its been good, but on initial setup it grabbed a lot of good email and marked it as potential spam. Quarantining calmed down after a bit - we use the service with multi-tenants. Pros Setup was fairly easy and the techs took their time to help us understand the install process. Cons The 30 day storage aspect is weak as is the ability to read contents and once its been delivered there is no resending. The multi-server cluster setup often requiores making sure searches are on both nodes or you may miss what you're looking for! Reason for choosing SpamTitan Simplified interface, ability to work with multi-tenants - in the cloud control. Review Source Hafizah S. Assistant Manager Business Development Telecommunications Used the software for: 2+ years ### "SpamTitan to shield my email from spam intrusion" June 5, 2021 5.0 Pros This product has a lot of customizing options, which I like. For all of our customers, we have absolute control over the spam filtering system. The environment is steady, which is critical to our clients and us. When we were setting up our environment, the support personnel was accommodating. They responded quickly to emails and reached out to help us when we needed it. The spam detection system is excellent, far superior to other products we've used. Cons Learning the environment and configuring it to my needs can take some time. That's is to be expected in a situation like this, especially when we are dealing with very advanced tools or features that SpamTitan has provided. Review Source TB Tyler B. IT Director Printing Used the software for: 2+ years ### "Great product for the money" February 24, 2023 5.0 We have used SpamTitan for years with great success. It stops the unwanted noise allowing for a cleaner, safer, more productive email experience. Pros SpamTitan was easy to implement with a little assistance from their responsive support staff. It is highly customizable to dial in the level of protection needed for any industry. It also allows for end users to release messages from quarantine freeing up valuable IT resources. Cons Some features could be grouped better. Whitelist by address/domain vs whitelist by IP, as an example, are on separate pages. Review Source JS Jeff S. Owner Computer Networking Used the software for: 2+ years ### "Cost effective and easy to use" February 12, 2024 4.0 Pros The configuration of SpamTitan is very easy and allows for quick deployment. Cons The user portal for accessing user settings and filtering is quite dated and could use a facelift. Alternatives considered [Sophos Email](https://www.capterra.com/p/195070/Sophos-Email/) Review Source AM Abhijit M. IT Head Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Effective, Efficient, Easy to Manage" July 9, 2021 5.0 Pros We are using it for email filtration system of our office 356 cloud exchange service. Starting from initial settings it the implementation was a breeze. But our pre sales person \[SENSITIVE CONTENT\] was the most helpful and a through gentleman. His cooperation was unprecedented. Cons Lacks Bite in Trapping the "Clickbait Attacks". Needs a ton of improvement in this section. Reason for choosing SpamTitan We loved the User friendly Interface , cost per user, effectivity in trapping various email threats. Also as I have mentioned earlier the approach of our pre sales person \[SENSITIVE CONTENT\] was very professional. Review Source CL Conor L. Principal Engineer Information Technology and Services Used the software for: 6-12 months ### "Decent features for the price could do with some more features. Would still recommend." July 13, 2018 3.0 Spam is removed. Pros Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get. Cons The following lets it down: 1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better. 2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it. 3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers. 4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help. Review Source Response from TitanHQ August 23, 2018 Hi Conor, Thanks for your kind review and your very helpful feedback on SpamTitan. It has been fed back into the product team. Their feedback is as follows: 1.This is true that SpamTitan sends one report per day, however all end users can request on-demand reports as many times per day as they wish, simply by clicking the On Demand Link at the bottom of the report. 2. All mail that connect to SpamTitan will be reported on in the Reporting > History tab. Along with all headers. 3. If a mail is passed to the mail server this will be shown on the Reporting > History tab. Along with the SMTP response the Mail Server provided. 4.SpamTitan will filter all outbound mail and can have TLS enabled for encrypted traffic. We're constantly developing and trying to improve SpamTitan Conor, thanks again for the great feedback Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ Nabila B. Human Resources Manager Investment Management Used the software for: 2+ years ### "Combating spam email with SpamTitan is very effective" May 17, 2021 5.0 Utilizing SpamTitan as the primary spam-fighting app has proven to be very successful, and it has provided me with more benefits than other more well-known brands. I am very pleased with the price and consider it to be very useful for the price I paid. Whenever I thought about email security, the first thing that comes to mind is SpamTitan. Pros SpamTitan has a high level of consistency when it comes to preventing spam and malicious communications from reaching my primary inbox. Setting up the specific keyword that I want to be used in the blacklist keyword and the whitelist keyword is quite easy. After setting it up, the procedure is streamlined, and I would not have to keep track of it because it would send me a weekly report. Cons There have been times that a legitimate email has been blocked and no message has been received to inform me about this practice, resulting in the email remaining in the junk inbox until I manually search and whitelist it. For the first time, adding a domain to the app can be daunting, and I had to seek assistance. Switched from [WebTitan](https://www.capterra.com/p/146034/WebTitan/) WebTitan is more appropriate to safeguarding web browser. Review Source tC tod C. Network Engineer Real Estate Used the software for: 2+ years ### "Spam Titan Rocks" November 14, 2022 5.0 Pros The deployment went very smooth and customized to our environment very well. Every obstacle we had was dealt with and overcome. The product is way better than other competitors with appliances. We can ramp up a vm and transfer the config in minutes if there is an issue. Cons It takes a few minutes to get used to the interface and it is hard to find the email log at first. Alternatives considered [MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/) Reason for choosing SpamTitan Pricing Review Source VR Verified Reviewer Account Manager Marketing and Advertising Used the software for: 2+ years ### "Anti-Spam Winner " November 2, 2018 5.0 9.5/10. Pros My inbox can get pretty busy after a long day of meetings. If I don’t manage to clean them, it can clog up my emails. Once I go through these emails, I notice that majority of it is spam and junk which I don’t personally need. Blocking and moving to my spam folder is time consuming and I could do better things with that time. SpamTitan captured me from the moment I tried it and has never failed me so far. I can now manage my inbox and know that I don’t have to deal with malicious threats. Cons Sometimes SpamTitan can send important emails directly to the spam folder. I usually check my spam folder once a week just to make sure I didn’t miss anything. It’s very rare though.Sometimes SpamTitan can send important emails directly to the spam folder. I usually check my spam folder once a week just to make sure I didn’t miss anything. It’s very rare though. Review Source Similar Products Featured ## Related categories [Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/)[Anti-spam](https://www.capterra.com/anti-spam-software/)[Email Security](https://www.capterra.com/email-security-software/)