# Page 5 | SpamTitan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is SpamTitan the right Email Security solution for you? Explore 563 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168436/SpamTitan/reviews

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SpamTitan

4.6 (563)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of SpamTitan

## Showing most helpful reviews

Showing 101-125 of 563 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Scott R.  
IT Director  
Construction  
Used the software for: 2+ years

### "SpamTitan Review"

February 12, 2024

5.0

Overall experience is great. I have recommended this product to other peers.

Pros

Ease of use and Deployment is what we liked most of SpamTitan.

Cons

Setting up to capture all the SPAM. Just takes some time to setup and get it to capture just the SPAM.

Review Source

CM

Corey M.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "Well designed product at an affordable price."

June 29, 2021

4.0

Customer support before and after have been exceptional

Pros

Spam filtering and reporting work as they should. Customer support is great.

Cons

Encryption and Archiving could be easier to deploy and manage.

Alternatives considered

[Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/)

Reason for choosing SpamTitan

Price

Review Source

VR

Verified Reviewer  
Financial Analyst II  
Defense & Space  
Used the software for: 2+ years

### "Get Rid of Spam While Using SpamTitan"

October 30, 2018

5.0

Pros

My email seems to be receiving a lot of spam lately and the previous anti-spam software we used didn’t seem to capture the junk I get daily. This means I have to sort them out myself. Thank God for SpamTitan which came to the rescue right on time. It truly eliminates all kinds of spam and junk mail that clogs your email. I can go through my emails more smoothly now.

Cons

SpamTitan is so efficient that it sometimes overdoes it. When my clients tell me they’ve emailed me and I haven’t received it, I know I should check my junk folder. That’s the only concern I have.

Review Source

Mercè C.  
Auxiliar  
  
Used the software for: 1-2 years

### "Wonderful"

January 14, 2018

5.0

It helps having my email free and clean of spam messages. Also, it works as some kind of archives system.

Pros

I have been using Spam Titan for over a couple of years now and I have to say that I have never had any problem with it, actually, it has helped me a lot and IÕm very happy with the result. With time, my email has been used to subscribe a lot of newsletters and other stuff that I want to erase, and this program has been incredibly useful to make that possible.I had no problems to set it up since it is so easy to use and I started noticing its benefits soon after.

Cons

I have anything bad to say, just a suggestion. I would appreciate spam reports, or lists of the sending institutions, or that kind of things. Just a minor aspect.

Review Source

Noorhidayu S.  
Human Resources Executive  
Hospital & Health Care  
Used the software for: 2+ years

### "Protect inbox from spam attack with SpamTitan"

May 28, 2021

5.0

Pros

Combating spam and malicious email is the best to be done with SpamTitan. I can add my own whitelist and blacklist for any keyword that i deem likely to be a spam email or advertising email that i don't want to receive anymore. I will generate the report every week to monitor how many spam email has been blocked.

Cons

It will takes some time for a novice user especially a non-technical user to deploying this software and integrating it with their current email provider. It is not a bad thing, but need a more effort on the user side to study more how this software operating and the structure the system.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

SpamTitan works very well in protecting my inbox from spam emails and i love it more.

Review Source

Garry K.  
Director of IT  
Automotive  
Used the software for: 2+ years

### "SpamTitan has drastically reduced the spam getting to our inboxes; making spam admin easy."

December 21, 2017

5.0

Pros

Fairly easy to administer and is fairly hands off once you get it configured. This gives you the ability to tinker with it as much as you want, or get it set and forget about it for a month. I found this software to be a much better option for my company since I am the lone IT person for 500+ systems as I don't spend as much time managing the spamfilter as I previously did.

Cons

Some items aren't where you would expect them to be, but once you learn where it is, it's not a big deal. Other than a fairly high up front cost, the software has been fine.

Review Source

PG

Patrice G.  
IT System Administrator  
Computer Networking  
Used the software for: 1-2 years

### "Great anti-spam solution"

February 13, 2023

5.0

Great

Pros

Lots of features, really easy to install, support is fast to answer

Cons

Some features are not easy to deploy / use, documentation helps, but could be more complete, at least support is friendly and fast to respond

Alternatives considered

[Zerospam](https://www.capterra.com/p/173157/ZEROSPAM/)

Reason for choosing SpamTitan

Features / Price

Switched from

[Zerospam](https://www.capterra.com/p/173157/ZEROSPAM/)

Mostly price, Zerospam was not cheap to run

Review Source

TT

Terence T.  
Principal Consultant  
Computer & Network Security  
Used the software for: 2+ years

### "SpamTitan Experience"

September 5, 2018

2.0

I look forward that the appliance solution can be more stable and features improved. Overall, it is a very good solution and definitely value for money. But the solution inconsistent stability and lack of the above features creates disadvantage for the solution. The support still needs to improve. The experience with the support is not good as the follow up from the support team is rather poor. Would be good to have a performance survey for the support after each incident. So far, there is no follow up and the incident left open.

Pros

Simple and fast to setup Value for money

Cons

Somehow the gateway appliance is still not very stable. Experienced: - History listing suddenly disappears - Sometimes the application refreshes and hangs - when click on the details of the quarantined mailbox, the details appeared only after some time Improvements: - Our customers are asking if the subject, delivery status can be permanently displayed. Currently if logoff, it must be checked again to display - No export function for the global whitelist - RBL listing - when disabled, all the RBL list is removed and has to be added in again upon enable - Global whitelist should allow multiple addition before saving. Currently only can add one by one

Review Source

Michael P.  
President  
Computer Networking  
Used the software for: 2+ years

### "SpamTitan Review"

September 4, 2018

5.0

Overall we have been very please with our spamtitan experience. We could use some deeper training for our admins. Most of what we have learned has been by trial and error or on a support call. With that said though, the support has been very good the few times we have needed it.

Pros

The software works really well, it is rare that we have spam or viruses slip through, and when they do the software is flexible enough to be configured block in the future. The price point is also really good for the functionality and how well it works.

Cons

The user interface could be easier to use and better laid out.

Review Source

Jeff B.  
Director of Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "A product that does a great job"

November 26, 2019

5.0

Our previous product was not stable and didn't filter out spam as well as we wanted. This tool exceeds out expectations!

Pros

I really like the customization that is available for this product. We have total control over the spam filter environment for all our customers. The environment is stable which is very important to us and our customers. The support staff was great when we were getting our environment configured. They were quick to reply to emails and reach out to assist us as needed. The spam filtering is top-notch and much better than other products we have used.

Cons

It can take some time to learn the environment and get it configured to your needs. That is expected when you have an environment like this that allows you to have total control.

Alternatives considered

[Symantec Email Security.cloud](https://www.capterra.com/p/168448/Email-Security-cloud/)

Review Source

Response from TitanHQ

November 28, 2019

Jeff thanks for the great feedback and I'll pass your support score on to the support team, very important to them. Delighted to hear that our spam filtering is doing the job for you guys. Thanks for taking the time to give us such positive feedback Dryden Geary, TitanHQ

VR

Verified Reviewer  
Systems Manager  
Legal Services  
Used the software for: 2+ years

### "SpamTitan"

September 5, 2018

5.0

We get volumes of spam and SpamTitan helps us to make that manageable, and a safer situation.

Pros

It works well. It is a vast improvement on spam filtering over Websense/Surf Control. We are getting less spam. The tech support is good, the folks there are responsive and good about dealing with individual issues and questions. There are a ton of features, different spam fighting techniques and ways to customize based on your needs.

Cons

Not much to criticize. You can't export your white list, but I guess that's to discourage you from leaving.

Review Source

AP

Andrew P.  
director  
Computer & Network Security  
Used the software for: 2+ years

### "Spamtitan essential software"

August 17, 2021

4.0

very good, easy to use, wouldn't use anything else

Pros

the confidence in viruses and spam not affecting our clients

Cons

nothing its fine, the product performs as expected

Switched from

[Clearswift SECURE Email Gateway](https://www.capterra.com/p/32332/MIMEsweeper/)

cost and ease of use

Review Source

VR

Verified Reviewer  
IT Solutions Manager  
  
Used the software for: 2+ years

### "Titan technologies has always met or exceeded our expectations."

February 6, 2018

5.0

Easy to administer spam filtering

Pros

My favorite part of of spam titan was the support we received. Any time I needed support they were there and ready to help. With spamtitan I never dreaded contacting support because I knew it was going to be a pleasant experience.

Cons

I don't have any dislikes. We all wish things were less expensive but I think this product is already an excellent value. If they lowered the price I feel that service might suffer and I don't feel the savings would be worth a loss in service.

Review Source

JC

Jonathan C.  
Chief Technology Officer  
Information Technology and Services  
Used the software for: 2+ years

### "Great Pservice with a great product!"

September 10, 2018

5.0

We have seen reduced amount of phishing emails as well as overall Junk mail. The best part of the product is it takes on a lot of the junk traffic that we would otherwise see hitting our network and email servers and filters it before we receive the emails. Also the ability to still receive email when the email server itself is offline is a big benefit in maintaining business continuity.

Pros

The service as well as the products we use with TitanHQ have been rock solid since we started. We are an MSP so reliability and ease of use followed up by excellent responsive customer service are only magnified by the amount of clients that we use with TitanHQ. Currently we server over 500 individual users and no one has had a complaint. This has been a wonderful partnership so far and we will continue to use the. Right now we currently use ArcTitan and Spamtitan with much success.

Cons

There is not really anything to like about this company or the services they provide.

Review Source

CJ

Chris J.  
Manager of IT & Data Management  
Pharmaceuticals  
Used the software for: 2+ years

### "SpamTitan is my go to for Spam Blockiing"

July 12, 2021

4.0

My overall is experience with ST is great. The value for the money is amazing and it just works! The sales and support teams are great!

Pros

I've had the opportunity to trial many different spam blocking services and I always go back to SpamTitan. Their locally hosted virtual appliance or their cloud service are both amazing and block spam effectively. I really like the ability to send quarantine reports on demand and manage your settings in the user portal.

Cons

I would like the ability for some more reports.

Review Source

VR

Verified Reviewer  
President  
  
Used the software for: 1-2 years

### "Great software especially for the price. Basic feature set though (great for the price)"

July 13, 2018

4.0

The spam filter works well, and is much easier to configure than our previous filter. It's also a better value.

Pros

SpamTitan Cloud is very easy to configure and out of the gate it just works. Having said that, after a bit I started getting requests from my users, which I'd call SpamTitan (and they are very available and helpful!) but would be met with answers that in order to get that functionality I'd have to use the on-prem software.

Cons

I'd like to be able to have more control over when quarantine reports are sent. As it is, they are sent once every 24 hours, but I'd like to, for example, choose which time it sends, or send more than 1 a day for some users.

Review Source

VR

Verified Reviewer  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Decent spam filter, but very dated interface and management system."

September 4, 2018

3.0

It's been a good tool for us as an MSP however it's dated and on the way to irrelevance since they have not made any improvements over the years.

Pros

It works pretty good for catching most spam. I also like the global and per user white/black-lists.

Cons

The interface is woefully outdated and it's ability to catch spam has not advanced much. Native spam filtering in O365 is just about on par now. Google's spam filters are superior. I don't like that we can't brand the spam filter without a large commitment.

Review Source

JB

Jeffrey B.  
Information Technology Manager  
Internet  
Used the software for: 2+ years

### "Good overall product"

November 10, 2020

4.0

Pros

Spamtitan is easy to use and configure if you have ever dealt with setting up any spam filtering service. It is great in particular for an ISP as it supports individual admins per domain, different authentication by domain and also supports domain groups to be able to group domains together and administer them as a group. It is very flexible in configuration and supports a lot of options. It is also as good as the Barracuda spam filters we have used in the past and is significantly cheaper.

Cons

It is not as good as say Google at catching spam. Also, some tweaking needs to be done by contacting support rather than doing it yourself. Support is very responsive though.

Review Source

JT

Jake T.  
IT Director  
Real Estate  
Used the software for: 2+ years

### "Works well with O365!"

November 13, 2020

5.0

Overall, it took a while to get familiar with the product and understanding all the possibilities that are available to me. I talk with support frequently and I usually get a response pretty quick. Since coming familiar with the product, we've got quiet the setup configured to guarantee a relationship for life. I use it daily and cannot express enough how much headache SpamTitan has saved us from in regards to blocking malicious and virus content from entering into our organization. I'm happy to be a SpamTitan customer and plan to do so for a very long time.

Pros

The ability to create as many Content Filter rules that I need with no limits on what I can or cannot block

Cons

There are often times I need to review or release an email quickly while on the go. I know in a server setup a mobile app may not be possible, but it is a bit of a pain to have to stop, find login info and fiddle through the tabs on a small screen to view what you need in a fast pace environment.

Review Source

WB

Wayne B.  
IT Consultant  
Computer & Network Security  
Used the software for: 1-2 years

### "Avoid their Cloud Offering"

February 14, 2019

3.0

My biggest regret with using SpamTitan was to buy in to a 3-year deal to avail of a discount. That is only my own fault as they do not offer a refund if you decide to cancel the service. I used their cloud based spam-filter service so cannot comment on their non-cloud offerings. As a small MSP you will want to avoid this product which lacks end-user accessibility beyond very basic control via hyperlinks. You will find yourself micro-managing end-user accounts endlessly. Avoid their outbound mail-relay completely – huge headaches will ensue. And their support can also leave you dangling for days. I ultimately took the hit and moved to DuoCircle half way through the three-year period; footing the bill myself to ensure my clients had a more reliable email delivery experience. It's not just about identifying spam, when you rely on a pipeline for mail-delivery, one weak link in the chain can bring your mail-flow to its knees. Choose wisely.

Pros

Good at positively identifying spam mail

Cons

The cloud-based version is not good for an MSP. Support is mediocre

Review Source

Response from TitanHQ

May 1, 2019

As the marketing director of TitanHQ I am deeply disappointed that you have had a negative experience with our business. We pride ourselves on the standard of our pre and post sales support and in your case it seems that we didn't meet our own high standards. For that I apologise. We will reach out directly to you to achieve a mutually amenable resolution. Kind regards, Dryden Geary, Marketing Director, TitanHQ

RJ

Raymond J.  
System administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Good anti spam software and easy to use."

November 17, 2020

5.0

It's good, but it could be better. I do like the regular feature upgrades.

Pros

Overal the software does a good job in stopping spam messages and there are not too many false positives. It's espicially easy to sign outgoing emails with dkim, also if you have multiple domains on your mailserver.

Cons

The software looks a bit outdated, could be more modern. It's possible to authenticate agains an AD server, but I would love it if it would support smtp authentication with local username and password. We have deployed the software on our own hardware. It's logical that it's licensed against a maximum number of users. However, it was crazy expensive if we wanted to add another cluster server, while not serving more users.

Review Source

JWB

Jacco Waalewijn B.  
Partner / Systems Architect  
Computer & Network Security  
Used the software for: 2+ years

### "Excellent product and support"

May 8, 2021

5.0

Pros

We is SpamTitan (virtual appliance) because it have proven itself to be a very complete, robust and stable Email security platform. It performs very well, the monitoring and logging features are very good giving us the ability to track alle email traffic in case of any customer questions according to email messages. In case of any questions we aren’t able to answer with our support team, the Titan HQ support team is very Active. Most cases are picked up within 30 minutes and solved within the hour. So overall we rate this product but also this company as: EXCELLENT.

Cons

Because of the many options and features SpamTitan offers, it sometimes is quite a search between the main features and their options within.

Review Source

VR

Verified Reviewer  
Support Engineer  
Computer & Network Security  
Used the software for: 1-2 years

### "SpamTitan"

November 6, 2020

5.0

I have worked with the SpamTitan solution for a long time, and I have had very good results, not only in detecting spam mail, but also in mail with malware. It is a very intuitive tool that provides several options to protect the domain of a company, we can also recover the emails in a certain time and its history supports us with a detailed description that helps us validate what is happening in the analysis of the mails. I recommend it 100.

Pros

Intuitive, easy to implement and use, very complete, it detects any type of email, from the structure of the account of any email to its content, this is due to its multilayer analysis.

Cons

There is nothing I don't like about this tool.

Review Source

VR

Verified Reviewer  
Systems Administrator  
  
Used the software for: 2+ years

### "The implementation has been pretty straight forward and it just works"

February 13, 2018

5.0

Users will not get 300 spam email a day in there inbox :)

Pros

It has most of the features that we were looking for and the ease of management is def the best feature. Once it is installed you can almost forget about it. There aren't many false positives and that for us is a huge plus.

Cons

The fact that it cannot be as customized as we would love too. We have asked for some features to be implemented however they haven't been yet developed.

Review Source

HG

Hector G.  
Network Administrator  
Wholesale  
Used the software for: 2+ years

### "SpamTitan is Good!"

September 10, 2018

5.0

Our biggest benefit I must say is that little peace of mind in case our onsite server goes down our emails will still be deliver as soon the server is restored.. even up to 5 days.

Pros

Setup is simple. Don't need much time to understand options or features, Menus and options are easy to navigate and find. When you need support they always answer fast. Is one of those things you setup and just forget about it.

Cons

System slows down quite often, nothing serious enough to regret in my case with only 110 email addresses to handle for reports and quarantine. Quarantine alerts/reports timeframes are too long even for the smallest business... I consider this its biggest flaw! as the shortest timeframe is daily. This should improve with a shorter or a programmable option offered globally and/or in a categorized list selectable by user or groups.

Review Source