# Page 9 | SpamTitan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is SpamTitan the right Anti-spam solution for you? Explore 563 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168436/SpamTitan/reviews

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SpamTitan

4.6 (563)

[View alternatives](https://www.capterra.com/p/168436/SpamTitan/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of SpamTitan

## Showing most helpful reviews

Showing 201-225 of 563 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ES

Erik S.  
Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Good product with very, very good support"

November 10, 2020

4.0

Very good filtering engine, good performancve for our 800 or so users.

Pros

Stable, have not had one second unplanned downtime in 7 years. Does a good filtering job and good customasation optins for us. And the support guys in Ireland are very, very nice ond knowledgeable. And it is possible to call them, waiting time on telephone is always under 1 minute.

Cons

A bit troublesome to setup a cluster, but witrh help og support it was fixed in 7 minutes.

Reason for choosing SpamTitan

Liked the interface and customsation options

Review Source

VR

Verified Reviewer  
Head of IT Department  
Farming  
Used the software for: 1-2 years

### ""

September 7, 2018

5.0

Emails filtering is more professionnal with Spamtitian. Our users now are protected agains Spam & Viruses.

Pros

We can manage many domain names. We can customize the user notification

Cons

It is difficult to find options. The update of the ClamAV antivirus system is not the latest.

Review Source

VR

Verified Reviewer  
Sr. Cloud Sys. Admin.  
Computer Software  
Used the software for: 1-2 years

### "Does the job well. No complaints!"

December 12, 2017

4.0

Pros

Catches most spam. Easy to use interface. Their support team is outstanding and knows the esoteric email speak.

Cons

I would love if they supported SPF, but that can be a forever argument. For now, whitelisting/blacklisting has proved adequate.

Review Source

MI

Michael I.  
IT Director  
Information Technology and Services  
Used the software for: 2+ years

### "Spam Titan usage"

November 5, 2020

4.0

Pretty good. We use it for several years, recently evaluated about 4 alternative and decided what we will stay with SpamTitan for a while.

Pros

1\. Price. Much cheaper than competitors 2. Stability. Works for months without any issues

Cons

1\. Lack of integration with Office 365 2. Poor end-user experience. 3. Poor integration with Outlook - plugin is not stable and quite useless. 4. Lack of freedom in filtering - would be nice to allow whitelisting RBL blocked messages, etc

Reason for choosing SpamTitan

Price, functionality, easy to use.

Review Source

VR

Verified Reviewer  
IT Director  
Hospital & Health Care  
Used the software for: 2+ years

### "I have been a customer of SpamTitan for 10+ years. A+ installation, configuration and support."

December 12, 2017

5.0

Low admin overhead spam filtering

Pros

I do not have to worry about it. Once installed, configured and trained, I can forget about it. I am a one person IT department for a 500+ employee company. The less time I have to spend on worrying about spam is more time I can dedicate to other projects.

Cons

A couple of admin interface oddities such as no confirmation when releasing/whitelisting/deleting messages in the Quarantine. Nothing would make me want to look for another solution.

Review Source

DM

Donald M.  
IT  
Oil & Energy  
Used the software for: 6-12 months

### "Time to Cancel"

January 11, 2021

5.0

Good service as long as you don't need to cancel them. Be prepared to cancel your CC card.

Pros

The software did a great job filtering unwanted email.

Cons

When it was time to cancel there is no way to do this online. I submitted several tickets to have the account canceled. Spantitan to this day is still charging me for the software. I had to finally submit a fraud claim against them to get my money back. I emailed them to tell them what I was doing and they just decided not to answer or make any attempt to cancel the account. I'm going to have to cancel my card to finally get rid of them! No cool! I have several different monthly services on the same card. Do this day they have not canceled the account and I am still fighting with them - 3 months now.

Reason for choosing SpamTitan

N/A

Review Source

Orlando D.  
Owner  
  
Used the software for: 1-2 years

### "Worth every penny. The amount of time it saves on not having to go through trash mails is priceless."

February 9, 2018

5.0

Pros

Love the daily report that is sent to help make sure you don't miss the important mails that need to get through.

Cons

Every now and then stops a valid email address but this is usually due to a badly set up mail server of the client.

Review Source

JP

Jake P.  
Cloud Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "SpamTitan Review"

November 5, 2020

5.0

Excellent experience using SpamTitan to protect my 3000~ users from malicious E-mail phishing techniques and Spam.

Pros

Ease of Use and Excellent Customer Support

Cons

Pattern filtering desperately requires simplification. Extremely difficult to implement pattern filters. Syntax.

Switched from

[CanIt-PRO](https://www.capterra.com/p/57730/CanIt-PRO/)

End of License term.

Review Source

RP

Ricardo P.  
IT Administrator  
Nanotechnology  
Used the software for: 1-2 years

### "CeNTI Spam Titan"

November 9, 2022

4.0

Pros

Its software really easy to use and its a good spam filter

Cons

The software features are a little bit limited

Review Source

rK

ray K.  
CTO  
Computer Networking  
Used the software for: 2+ years

### "A product that just works"

September 12, 2018

4.0

I think it is a very pro solution in fighting spam. We have used it several times in the past few years, to repurpose our IronPort Cisco boxes. Easy install \[ once you make the VGA port available again\] And they still run, we have re-extended our licenses several times. We have one that we have extended it's purpose as a spam filter for 4 years plus... So nice. Highly recommended!

Pros

I like the very understandable interface, everything is where it would logically be found.

Cons

The colors.. but that's personal.. for the rest .. excellent

Review Source

VR

Verified Reviewer  
Network Administrator  
Banking  
Used the software for: 1-2 years

### "A real good deal"

July 13, 2018

5.0

Pros

Ease of use and customer support was really good. I was one of the persons that set this up for the organisation.

Cons

Cons? Nothing to say for now. But as we keep on using the application. We do not hope to see any cons

Review Source

DF

Dan F.  
IT Manager  
Medical Devices  
Used the software for: 1-2 years

### "Great value and easy to set up"

July 26, 2022

5.0

Very good

Pros

Very strict spam protocols, it's shocking with something gets through

Cons

Reporting could be better, other than that no real complaints

Review Source

EM

Eric M.  
Network Admin  
Government Administration  
Used the software for: 2+ years

### "Good and easy anti spam service (online)"

September 13, 2018

5.0

To me, Spam Titan has simplified my time managing spam for others. I like simple and easy to manage, and Spam Titan is exactly that.

Pros

I like the ease of use and the simple steps to get up and running. The effectiveness of the filtering is really good. I do not have many if any emails categorized as spam that aren't spam. It takes a week or two for the system to get tuned. All the users are happy with it and that simplifies my life too. The report system is nice and the option to be able to generate or change settings directly from the previous report email is perfect.

Cons

I would have like a way to easily select email in my exchange box and set them as spam.

Review Source

Lawrence L.  
Website Manager  
  
Used the software for: 1-2 years

### "Everything has been spot on!!!"

December 13, 2017

5.0

It does what it meant to do and does it well.

Pros

How easy it is to use. Over the last few years of using the software only 47% of our emails are clean. It's a top bit of kit and I would 100% recommend it.

Review Source

VR

Verified Reviewer  
Lawyer  
Legal Services  
Used the software for: 6-12 months

### "Not the best"

June 14, 2020

4.0

Actually my overall experience is neutral, yes it is good with blocking spam but if blocks other mails too it doesnt make sense

Pros

I used a lot of spam-block apps, this app is really good to block spams. Since i use i dont see spams in my mail box

Cons

But on the other side the app blocks some emails also, so sometimes i have to look in quarantined mails to find some mails

Review Source

VR

Verified Reviewer  
CEO  
Medical Practice  
Used the software for: 1-2 years

### "Spam Titan"

September 4, 2018

5.0

Excellent once setup. Setup to sync to Active Directory not spectacular.

Pros

Maintenance is almost non existent. Easy to administer and whitelist sites.

Cons

Getting Active Directory to sync was not easy.

Review Source

RJ

Rodney J.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Great easy to use product "

July 26, 2022

4.0

Been great user and administrator experience.

Pros

Very easy to use and setup. What i didn't understand support was able to help me quickly

Cons

Not many but maybe a little more control given on certain security settings.

Reason for choosing SpamTitan

fast service and product did what i wanted at a decent price point.

Review Source

DO

Dave O.  
Network Administrator  
Wholesale  
Used the software for: 2+ years

### "Full Featured"

February 21, 2019

5.0

This software has been the best email investment I have made. The number of features and availability of support makes this the best choice in a crowded marketplace.

Pros

I has an insanely high catch rate. It very rarely quarantines "good" emails and if it does, there are many tools for users to recover and whitelist future emails.

Cons

There are so many features, at times it can be hard to find exactly what you are trying to in the web interface.

Review Source

TT

Timothy T.  
Owner  
Computer Networking  
Used the software for: 1-2 years

### "Good service"

November 9, 2022

5.0

I'm happy

Pros

Easy to use, works great, and easy to contact support

Cons

A bit pricy, some companies are small and can't afford it.

Reason for choosing SpamTitan

Availability

Review Source

VR

Verified Reviewer  
Senior IT Support Engineer  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "One of the BEST Email filters I have ever used"

November 30, 2018

4.0

Pros

Setup was quick and easy, requires very little hardware resources and processes email very fast. The SPAM ratings have been designed very well, and we have not had an email with a malicious attachment or URL pass through. The reporting functionality is by far one of the best I have ever used. The white/black listing is super easy to understand and changes save very fast.

Cons

The Quarantine report is lacking in efficiency, we have some employees that cannot wait 24 hours to release an email. The amount of emails that have been falsely identified as SPAM is much higher than I expected. We are experiencing good looking emails quarantined as SPAM for no good reason.

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Spamtitan is the best email scanning solution that is available in the market "

April 26, 2018

4.0

Spamtitan helps our team to scan all the spam emails containing viruses and system threats.

Pros

Spamtitan helps the user to scan all the threats and virus from the emails. It works on various anti-spam and anti-virus scanning engines platform like Kaspersky and more. The product team also provides a live demo while introducing the tool to the user for the first time. Spamtitan has day to day system management features.

Cons

The vendor takes much time to send a response to customer queries. The customer support service is bit lazy sometimes.

Review Source

GS

Greg S.  
owner  
Computer Networking  
Used the software for: 2+ years

### "Best value product for on-premise Exchange system."

November 6, 2020

5.0

Pros

Mostly set and forget. Very low maintenance. Mail history searching is very good and allows research of mail status to address user concerns regarding mail flow. Setup is fairly easy. Virtualization works well. Support is outstanding. Global and user Black and White lists.

Cons

Outlook Plug-in could be better - more tightly integrated. Would like admin level SPAM/NOT SPAM marking of history.

Review Source

RC

Ron C.  
CEO  
Computer Networking  
Used the software for: 2+ years

### "Excellent performance, ease of use and ease of interface. Best support team ever, hands down."

December 21, 2017

5.0

Peace of mind. Central administration of customer's mail filtering. No configuring of Exchange or local antispam solutions.

Pros

The software has a very organized and attractive web interface. Functions and features are grouped and sorted logically. Once you have the system setup very little tuning is necessary. Best of all: end-users can manage their own spam-queue and the reporting and logging is a sysadmin's dream.

Cons

When used in a cluster, not all settings are mirrored to all cluster members, like "trusted networks" (networks allowed to relay). A more granular backup/restore per item would come in handy.

Review Source

Chris K.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Support and flexability"

September 4, 2018

5.0

Very solid once configured and very flexable.

Pros

It filters better than any other product I have been exposed to.

Cons

Some things are in multiple places and are hard to find

Review Source

RL

Ruth L.  
Tier 2/3 Support and Project Technician  
Information Technology and Services  
Used the software for: 1-2 years

### "Overly complicated and under supported"

November 13, 2020

2.0

not great.

Pros

It shows you emails incoming and outgoing.

Cons

\-Emails and the spam scoring system - it blocks completely genuine emails 1 week, and lets through a load of junk the next week. It's lacking intuitiveness of other competitors. -Regularly have to phone because a user will start receiving 'unsolicited bulk spam' and their emails get blocked sending out. -The support level you receive when calling, id say only 1/3 of the staff know the product. -When calling in, sometimes the phones just rings for about 10mins and then cuts you off.

Review Source

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